Speedy Process, Helpful staff
Thank you to the team that were able to place me under guarantee within 24 hours of completing the survey, preventing me from losing the sale of my property. The fact this came up so last minute was frustrating but the team were quick to reassure me and happened to be working closeby that day. I paid £100+vat for a survey after sending some photos of the JKW, this cost was later removed from my treatment and guarantee costs. Alex arrived promptly and assessed my garden, answered all of the questions I had and provided a report that day. Super grateful for the speed and helpfulness of this team!
Customer in Greater London
Posted on 02/04/2024
, work completed 12/10/2023
Recommended
Prompt and excellent service
I contacted Japanese Knotweed Eradication Ltd a week before exchanging contracts on a new property. Our survey had not included a Japanese Knotweed check and I wanted to make sure that this was not present on the property. I called Japanese Knotweed Eradication on a Thursday morning. They were very helpful on the telephone and half an hour later I was offered a survey for the following day at 12.00. The survey was conducted on time and I received feedback immediately after (they could not find any JK - fortunately!). The price of the survey was also very reasonable. So I very much recommend Japanese Knotweed Eradication Ltd and am grateful they helped us out so quickly and competently.
Customer in Greater London
Posted on 14/11/2020
, work completed 13/11/2020
Recommended
Excellent value and great service! Highly recommend!
Excellent service and highly recommend! Only company that did not ask for a fee to give a quote! Very knowledgeable! I always ask for Gary, so knowledgeable and helpful about Japanese knotweed treatment!
jR121212
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Great experience to date!
We are in the early stages of a treatment programme with Japanese Knotweed Eradication. The site visits, quote process and treatment plan so far have all gone very smoothly. The team members that have dealt with our case, both in the office and on the ground, have been outstanding: efficient, competent and informative, as well as friendly and helpful. The site report provided by them formed the basis of our claim against our surveyors who missed the knotweed in the original survey when we bought the house: we were successful in settling with them regarding compensation for this . I can thoroughly recommend Japanese Knotweed Eradication as a personable company who will ease your knotweed worries in a very professional manner and always remain a pleasure to work with.
BeckYork
Posted on 08/04/2015
, work completed 08/04/2015
Recommended
South London - Knotweed Treatment
I contracted this company as I was putting my flat on the market and my next door neighbours (and to a lesser extent my garden) had a Japanese knotweed problem. The expert advice given throughout by Gary and Steve has been outstanding. They provided a treatment plan and draft guarantee paperwork to show prospective purchasers, and they have also been on hand to deal with questions and put prospective buyers at ease. After season 1 (2 full treatments), they cleared the dead weeds and next door is looking great. The quote received was in-line, if not better than the average for London based on my research. Unfortunately I had two offers for my property which both fell through, but this seems to be a general mortgage industry challenge and is of no fault of Gary and the team who are doing a great job. I fully expect the situation to be much improved this season after the treatment and control measures they put in place last year I hope to put the flat back on the market again soon, this time with demonstrable progress being made. I also had another part of this company landscape my garden and I’m very pleased with the results. Nice guys, who know what they are talking about and I’m happy to recommend their work.
Granger
Posted on 07/04/2015
, work completed 07/04/2015
Recommended
Thank you
The team (Gary and Steve) is great and they are very diligent and persevere. I would recommend them to all.
Seaton Burn
Posted on 06/04/2015
, work completed 06/04/2015
Recommended
Knotweed gone
A year later we remain knotweed free, so good job done.
CMR401021339
Posted on 18/03/2015
, work completed 18/03/2015
Recommended
Japanese knotweed removal work in progress
We have only just started getting our knotweed treated with this Company but so far Garry has been very helpful. Any queries have been dealt with immediately via email or telephone and Garry explains everything fully. He is conscientious and hardworking.
Moorlaw
Posted on 15/03/2015
, work completed 15/03/2015
Recommended
Thank you
I came across Japanese Knotweed Eradication Ltd in 2014 whilst looking for a solution to a Japanese Knotweed problem. Whilst I had spoken to a couple of other companies at the time, I knew after the first conversation that Gary and his team were the right company to work with. I would like to thank the team and I will recommend Japanese Knotweed Eradication Ltd to any of my contacts requiring advice and eradication services. We look forward to continuing to work with and recommend Japanese Knotweed Eradication Ltd Damien Finnegan MD at Finnegan Associates Chartered Surveyors
Damien Finnegan - Finnegan Associates
Posted on 11/03/2015
, work completed 11/03/2015
Recommended
Great service
Gary has treated knotweed at our property in a knowledgeable and efficient manner over the past two years. He is friendly, punctual and give helpful advice. We recommend him highly.
CMR401516271
Posted on 04/03/2015
, work completed 04/03/2015
Recommended
My Review
JKW gave an excellent service.. excellent information and very helpful Many thanks
Which? Consumer
Posted on 04/03/2015
, work completed 04/03/2015
Recommended
Helpful and reassuring company
After being told I had knotweed in the garden of a flat I had recently bought, I found Japanese Knotweed Eradication Ltd online and didn't really know what to expect. They were helpful and reassuring and always seem to go the extra mile to help me out. While I'm still only a year into my treatment, there is presently no sign of the plant, which I'm very happy about. I would recommend Garry and his team to others.
NM2015
Posted on 03/03/2015
, work completed 03/03/2015
Recommended
Amazing customer service!
Japanese Knotweed Eradication were fantastic when I had problems selling my flat because of the presence of the plant. All the staff were extremely helpful, professional an efficient. Garry came to do the treatments and was always polite and helpful. I would recommend the company to anyone because they offer such an excellent service.
Loubylou
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Highly recommended
This company provides an appropriate treatment programme according to the type if problem and pricing is accordingly reasonable. They were always available to talk on the phone and answer queries and were flexible which made involving multiple neighbours practicable.
CMR401478469
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Japanese Knotweed Eradication
The Japanese Knotweed Eradication staff are always on time and courteous. We are always kept informed about treatments and garden is always left clean and tidy. Always a job well done.
shoebiz
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Excellent service
When we first found we had knotweed in the garden after a mortgage survey we needed someone to sort the problem and quickly. We got in touch with this company and spoke to a gentleman called Steve. Having known nothing about Japanese knotweed Steve took the time to explain fully everything from start to finish and what would be needed to successfully treat the knotweed, especially what we should do not to make the condition any worse. Both Steve and Gary, knot weed experts, were always on time.
JonathanW
Posted on 03/04/2014
, work completed 03/04/2014
Recommended