JB Heating Services

Serviced our oil boiler then the first time we used it the boiler set on fire, luckily I was in the room when it happened if this would of happened when it was set to come on using the timer when everyone were in bed there could of been fatalities. Our boiler was forty years old but like I say worked perfectly before the service, engineer came back to look at the boiler but said couldn’t find a fault as why the fire started. The engineer on his second visit found he had left a foreign body which was a one inch long plastic nozzle cap from his initial visit inside the boiler housing which Johnathan the owner of the company tells me is common practice but I’m not so sure? We will never know if this was the source of the fire but leaving something that is combustible inside a hot boiler doesn’t sit well with me. Company still harassed me for the service cost even threatening court action. To summarise nice people to deal with but sometimes in business you have to hold your hands up and say we could be at fault here and as a good will gesture for the sake of a service cost we’ll call it quits.

We've just had a Worcester Greenstar boiler installed by JB heating and the service was outstanding. They attended to do the fitting the very next day after quoting a very competitive price over the phone. I know they put themselves out to get to us so quickly and it was hugely appreciated as we had been without a boiler for a week in December. Matt - our engineer - and both his apprentices were polite, caring, knowledgeable, efficient and very tidy in their work. We also appreciated the expedited advice and quote we received from Jonathan and all the ladies that I talked to in the office were able to speedily and cheerfully help me with all my queries. Our new boiler is purring away efficiently and our house is a home again. We will certainly be using them for all our servicing and will be highly recommending them!

As every year used the JB services for boiler check. Very nice plumber arrived and completed work fast and tidy recommend.

Fixed three radiators that were not working. Engineer was friendly and professional. Good communication got email with appointment and text to say engineer was on his way.

I have used this company before and found them very professional and informative. My plumbing and heating problems were solved very quickly. Some people will find them expensive but you get what you pay for. Will continue to use the company.

Easy to use website to book in the works, a prompt call the next morning to firm up the appt, flexibility to complete the work a day earlier than planned and turned up on time. I've used JB Heating for servicing before, adding external taps and their service has always been efficient.

Boiler service and cleaning of the filter done to a reasonable price as agreed. The man doing the service was very professional.

Today we had JB Heating come and service the boiler.The man that came was very polite happy and a joy to have in the house.He got here on time and he finished the service in a timely manner.I would happily recommend to any one that needed a boiler service.

Prompt response to issue, came and completed work as expected and kept informed of all issues with timescales at all times. Problem sorted. Would highly recommend

Came when they said they would, did what they said they would. Clean tradesmen who respected my property. Explained in layman’s terms what needed to be done. Simple.

Boiler service done ahead of time slot and done quickly and efficiently so very happy and I would recommend this company.

Arrived to change a very old boiler to a combi boiler. I was very pleased with their workmanship. Very efficient and friendly. Cleaned and tidied on leaving each day. Was told it would take three days and was completed on schedule. Payment was as estimated...no unseen additions. Would recommend this company to anyone requiring a gas fitter/plumber.

Dreadful. Over two months ago this company came to fix the flusher on our toilet. first man came assessed the job. In the process of doing so he removed our toilet and some tiles neither of which were necessary as the flusher had to to be fixed via the flush itself ( which it later was ). He went off to get a part. At this stage we were sent a bill for £500.00. Man two couldn't work out what man one had done so despite bringing the part couldn't fix the toilet. Man one then came back , he did fix the toilet but left a hole were the tiles had been removed . He did reseal the toilet but the standard was a disgrace not to mention the wrong colour. Man number 3 replaced the tiles with ones that didn't match and the grout was dark grey, ours is light grey. This week 2 months since this started they returned with new tiles, as our house is now 5 years old the tiles are different colours. Our grout has been discontinued so a slightly different shade has been used. The whole job looks an absolute mess. The grouting is dreadful, they have now scratched another tile, they have damaged the floor, there is sealant on the floor and all up the toilet bowl. As far as the owner is concerned my standards are too high ( is it too much to replace like for like ?) especially when the toilet and tiles should never have been taken out in the first place), this job has cost him £1000.00 so as far as he is concerned the matter is at an end.

Had a new boiler fitted due to the old one breaking down, after looking for someone working due to lock down this company came out to assess the problem. Overall a new boiler was required the work was done quickly and now it is lovely and warm.

I contacted this company between Christmas and New Year, as we had the misfortune of having no heating and there being no water in the whole central heating system. During the initial telephone contact Jonathan the company owner was polite and knowledgeable, however I admit to being sceptical when he recommended replacing the central heating system without needing to see it. It was emphasised that two radiators in the house had stopped working several months previous. He assured me he knew what the cause of the problem was. Generally the workmanship was good, we had some issues with not considering other items of property, my concern is that the two radiators continued to be cold despite having a new boiler. I had paid £3600 and the company wanted a further £660 for installing new pipes to these radiators. The money was paid and we still had no heating. More money was required and the amount was ever increasing. Jonathan is very focused on time and money, this is understandable when you are running a business, but as a customer, I should be able to pay the amount quoted and have something that works in return.