Endorsed by Which?

JBC

5.0

77 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
77 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
We had our stair case renovated and 5 doors fitted with JBC. The work carried out was of very high quality and deal with all at JBC was a pleasure. Roland and Russell were both very conscientious and carried out all the work with a high level of craftsmanship. They were extremely careful when working and so tidy that you wouldn’t have known they had been working. If you are looking for quality tradesman and a very professional company, don’t look any further. Highly recommended.
Customer in North Lanarkshire Posted on 04/06/2025 , work completed 27/05/2025
Exceptional work and lovely people to work with
Customer Service
Quality
Value
So happy with the glass balustrade, banisters and panelling completed by JBC in my home. The quote was the most reasonable of 3 quotes I received and the only company that took the time to talk through exactly how they would do the work and customise what finishings would suit the look I was going for. The communication was great throughout, Roland and Russell turned up on time, protected all surfaces as required and cleaned as they went. They are also lovely to speak to which is an added bonus! We are so happy with the finish, we feel they went above and beyond to make sure the finish was perfect and we couldn’t be happier. Wouldn’t hesitate to recommend them to anyone, in fact we would encourage people to get them in. Only wish all companies would work like this!
Customer in Edinburgh Posted on 24/05/2025 , work completed 16/05/2025
The trader replied (on 30/05/2025)
Thank you!!
Craftsmanship
Customer Service
Quality
Value
We were delighted to find JBC, who updated our 1980s dark, hardwood bannister and stringers with a more contemporary design in oak. From the beginning we had prompt and informative communication with Nicola in the office. Once the project was underway, Roland and Russell arrived on time, worked diligently and tidied up really well every day. Our staircase is a complex design and the work took slightly longer than anticipated initially, but they always took care over the finer details. We are delighted with the finished staircase. Roland and Russell are considerate workers and accomplished craftsmen. It was a pleasure to have JBC working in our home and we would not hesitate to recommend the company.
Customer in Edinburgh Posted on 24/05/2025 , work completed 14/05/2025
A Stunning Transformation by Outstanding Craftsmen
Customer Service
Quality
Value
We couldn’t be more thrilled with the work carried out on our staircase and landing. From start to finish, this was a five-star experience in every way. The team were not only incredibly skilled but also genuinely lovely people—courteous, respectful, and a real pleasure to have in our home. They kept the space spotless throughout the project, showing as much care and attention to our home as if it were their own. The transformation is breath-taking. What was once a dated wooden bannister has become a sleek, modern feature with crisp white lines and elegant glass panels. The change in the way light radiates through what was once a dark space is incredible. The craftsmanship is absolutely world class—every detail finished to perfection. It’s not just a renovation; it has completely elevated the feel of our home at its core. If you’re looking for expert workmanship, flawless attention to detail, and a team you can genuinely trust, we wouldn’t hesitate to recommend them. It’s rare to find this combination of talent, friendliness, and professionalism.
Customer in Fife Posted on 14/05/2025 , work completed 12/05/2025
The trader replied (on 20/05/2025)
A pleasure. Thank you so much!!!!
Outstanding craftsmanship
Customer Service
Quality
Value
This company was the most competitive of 3 asked to quote for a floor covering and stairway replacement, plus conversion of opening room dividing doors to sliding. The two brothers who carried out the work arrived when promised, or phoned to advise traffic delays. They showed exceptional craftsmanship and attention to detail, clearly loving what they do. They also offered several excellent, practical suggestions, which were adopted, and were meticulous about clearing up at the day's end. My wife and I have employed many tradesmen over the years. Without hesitation, I can say that Roland and Russell stand in the top three. Do note however, that they have a great liking for coffee and home baking!
Customer in East Lothian Posted on 24/03/2025 , work completed 14/02/2025
The trader replied (on 27/03/2025)
Wonderful to hear. Thank you very much!
Banister
Customer Service
Quality
Value
Would like to thank Roland, and Russell for a great job on my new bannister, service was great from start to finish, very very happy with the final product, would also like to thank them for fixing my front door which was jamming appreciated, also want to thank Nicola for all the correspondences through emails very quick responses back & forward, would recommend this company. One happy customer.
Customer in Posted on 27/11/2024 , work completed 25/11/2024
The trader replied (on 05/03/2025)
Wonderful, thank you!!
Staircase refurbishment and flooring
Customer Service
Quality
Value
The work undertaken by JBC (Roland and Russell) was outstanding. We wanted our old-fashioned 80s staircase refurbished in our flat. This involves removing of an internal wall/cupboard and fitting oak treads and glass side walls to modernise and bring in more light. They also fitted oak-engineered flooring in an upstairs room and hall. From the outset, at the quote stage, we had confidence in their expertise and suggestions. When they came to do the work, their attention to every small detail was outstanding. For example, instead of just putting a facing around a step, they removed the step and engineered a seamless finish in the workshop. We were away on holiday when they completed the work. When we came home our house was left spotless with all dust removed from even less obvious surfaces. To say we were delighted with the end result is an understatement. We had other quotes for this work and JBC not only provided good value for money but the extent and quality of what they did was far greater. Roland and Russell have a real attention to detail and care about the quality of the work they do. I wouldn’t hesitate to use them again and would highly recommend them.
Customer in Edinburgh Posted on 04/11/2024 , work completed 29/10/2024
The trader replied (on 11/11/2024)
Thank you so much!
Excellent quality and workmanship
Customer Service
Quality
Value
From the quoting stage to the finished product, Roland and Russell were very professional in all aspects of the operation. They took the time to listen to what we were looking for and gave us the staircase we were hoping for and completely transformed our home. They were prompt and professional and cleaned up after themselves daily. Roland really cares about the workmanship and quality of the job. We have never had someone go over the details so well and be passionate about the finished project. It was a pleasure having them working in our home with minimal disruption. It is a reliable, professional and a truthful company. Highly recommend!
Customer in Falkirk Posted on 04/11/2024 , work completed 25/10/2024
The trader replied (on 11/11/2024)
Thank you so much!
Excellent service
Customer Service
Quality
Value
Absolutely delighted with the work carried out by Roland and Russell to install a new balustrade and repair the stair treads. I would have no hesitation in recommending this family run business
Customer in West Lothian Posted on 07/07/2024 , work completed 19/06/2024
The trader replied (on 13/07/2024)
Thank you so much!
New balustrade
Customer Service
Quality
Value
Fantastic job carried out by men at the top of their trade great comunication all the way through, really nice people I would have no hesitation in recommending them to anyone who requires this type of work.
Customer in Edinburgh Posted on 22/05/2024 , work completed 16/05/2024
The trader replied (on 27/05/2024)
Thank you!!