JBC

JBC replaced our existing balustrade and it has completely transformed our staircase. From our initial enquiry to the completion of the job we experienced a prompt and courteous service from Nicola in the office and Roland and Russell who expertly carried out the work. It really is a bespoke service and the quality and attention to detail was outstanding. It was a pleasure dealing with JBC and would have no hesitation in recommending them to others.

We had our stair case renovated and 5 doors fitted with JBC. The work carried out was of very high quality and deal with all at JBC was a pleasure. Roland and Russell were both very conscientious and carried out all the work with a high level of craftsmanship. They were extremely careful when working and so tidy that you wouldn’t have known they had been working. If you are looking for quality tradesman and a very professional company, don’t look any further. Highly recommended.

So happy with the glass balustrade, banisters and panelling completed by JBC in my home. The quote was the most reasonable of 3 quotes I received and the only company that took the time to talk through exactly how they would do the work and customise what finishings would suit the look I was going for. The communication was great throughout, Roland and Russell turned up on time, protected all surfaces as required and cleaned as they went. They are also lovely to speak to which is an added bonus! We are so happy with the finish, we feel they went above and beyond to make sure the finish was perfect and we couldn’t be happier. Wouldn’t hesitate to recommend them to anyone, in fact we would encourage people to get them in. Only wish all companies would work like this!

We were delighted to find JBC, who updated our 1980s dark, hardwood bannister and stringers with a more contemporary design in oak. From the beginning we had prompt and informative communication with Nicola in the office. Once the project was underway, Roland and Russell arrived on time, worked diligently and tidied up really well every day. Our staircase is a complex design and the work took slightly longer than anticipated initially, but they always took care over the finer details. We are delighted with the finished staircase. Roland and Russell are considerate workers and accomplished craftsmen. It was a pleasure to have JBC working in our home and we would not hesitate to recommend the company.

We couldn’t be more thrilled with the work carried out on our staircase and landing. From start to finish, this was a five-star experience in every way. The team were not only incredibly skilled but also genuinely lovely people—courteous, respectful, and a real pleasure to have in our home. They kept the space spotless throughout the project, showing as much care and attention to our home as if it were their own. The transformation is breath-taking. What was once a dated wooden bannister has become a sleek, modern feature with crisp white lines and elegant glass panels. The change in the way light radiates through what was once a dark space is incredible. The craftsmanship is absolutely world class—every detail finished to perfection. It’s not just a renovation; it has completely elevated the feel of our home at its core. If you’re looking for expert workmanship, flawless attention to detail, and a team you can genuinely trust, we wouldn’t hesitate to recommend them. It’s rare to find this combination of talent, friendliness, and professionalism.

This company was the most competitive of 3 asked to quote for a floor covering and stairway replacement, plus conversion of opening room dividing doors to sliding. The two brothers who carried out the work arrived when promised, or phoned to advise traffic delays. They showed exceptional craftsmanship and attention to detail, clearly loving what they do. They also offered several excellent, practical suggestions, which were adopted, and were meticulous about clearing up at the day's end. My wife and I have employed many tradesmen over the years. Without hesitation, I can say that Roland and Russell stand in the top three. Do note however, that they have a great liking for coffee and home baking!

Would like to thank Roland, and Russell for a great job on my new bannister, service was great from start to finish, very very happy with the final product, would also like to thank them for fixing my front door which was jamming appreciated, also want to thank Nicola for all the correspondences through emails very quick responses back & forward, would recommend this company. One happy customer.

The work undertaken by JBC (Roland and Russell) was outstanding. We wanted our old-fashioned 80s staircase refurbished in our flat. This involves removing of an internal wall/cupboard and fitting oak treads and glass side walls to modernise and bring in more light. They also fitted oak-engineered flooring in an upstairs room and hall. From the outset, at the quote stage, we had confidence in their expertise and suggestions. When they came to do the work, their attention to every small detail was outstanding. For example, instead of just putting a facing around a step, they removed the step and engineered a seamless finish in the workshop. We were away on holiday when they completed the work. When we came home our house was left spotless with all dust removed from even less obvious surfaces. To say we were delighted with the end result is an understatement. We had other quotes for this work and JBC not only provided good value for money but the extent and quality of what they did was far greater. Roland and Russell have a real attention to detail and care about the quality of the work they do. I wouldn’t hesitate to use them again and would highly recommend them.

From the quoting stage to the finished product, Roland and Russell were very professional in all aspects of the operation. They took the time to listen to what we were looking for and gave us the staircase we were hoping for and completely transformed our home. They were prompt and professional and cleaned up after themselves daily. Roland really cares about the workmanship and quality of the job. We have never had someone go over the details so well and be passionate about the finished project. It was a pleasure having them working in our home with minimal disruption. It is a reliable, professional and a truthful company. Highly recommend!

Absolutely delighted with the work carried out by Roland and Russell to install a new balustrade and repair the stair treads. I would have no hesitation in recommending this family run business

Fantastic job carried out by men at the top of their trade great comunication all the way through, really nice people I would have no hesitation in recommending them to anyone who requires this type of work.

Although we were in a new build property we have a very creaky staircase which the builder was unable to rectify. We decided to contact companies to enquire about options to rectify the creaks. Roland from JBC quickly responded to our query and came out to take a look and talk over options. Roland was friendly, knowledgeable and explained the options available from a repair through to complete staircase replacement. As we wanted to install a glass balustrade as well as have a solid staircase we decided to go for a completely new oak staircase with glass balustrade. For the installation Roland and Russell did a fantastic job. They removed the existing staircase with no damage and then expertly installed the new staircase. The job took 4 days and we were kept updated on the progress. Roland and Russell worked away diligently cleaning up each night and making sure the staircase was safe. We had no idea on the intricacy of installing a staircase and the value of true craftsmanship in making sure it was installed correctly! We now have solid, fantastic looking staircase with no squeaks! They even made a matching doggy gate to stop our dog from going up the stairs! We are delighted with the installation that JBC completed and are happy to recommend!

I’m absolutely delighted with my new balustrade, it’s even better than I imagined it would be. Quality and craftsmanship is excellent. Family business, easy to deal with. Roland and Russell were extremely nice and very tidy workers. Didn’t have to redecorate. Can’t recommend highly enough.

When we were looking for a company to install a new balustrade & banister and to hang 5 internal doors, we were taken by the photographs and testimonials that JBC have on their website. They almost appeared to be too good to be true. However, having met Roland when he came to discuss the project and to show us samples of the oak finish and the finish to the glass clamps, I was taken by his demeanour, and I could immediately understand why previous customers had offered such glowing testimonials. When he was joined on site by his brother Russell, for the installation, I was indeed confident that JBC was the correct choice. The level of craftmanship is first class. Not to mention the detailing of the remedial work where the old material was removed. The Birkett Brothers could teach other tradesmen a thing or two about leaving the premises neat and tidy! On completion they left the premises spotless. Such was the level of work that my wife and I have now asked Roland to quote for a new front door.

I asked JBC to fit a handrail to my elderly mother's staircase. They asked me to send some photographs and provided a quote, which was inline with other estimates. I paid a deposit and they ordered the parts and pre-painted the handrail. On the day of fitting they took great care to measure before placing the handrail and vacuumed up every particle of dust created (they brought their own vacuum). The handrail looks fantastic and my mother is delighted that she can now traverse the stairs with ease.

I contacted JBC by telephone, explained what I wanted. They asked me to send photographs of where I wanted my handrails. I received a quotation fairly quickly. The communication throughout the process was 1st class. The job was completed to my 100% satisfaction. This company are a joy to work with and their workmanship is outstanding.

JBC replaced all the balustrades on the stairs of our four storey townhouse. Neatest and tidiest tradespeople we have ever employed! High attention to detail has delivered a result we are delighted with

JBC installed a new oak bannister for us. This was quite a complicated job and involved critical angles for jointing to follow the line of the staircase. The end product could not be better, skilled workmanship of a high standard. We are very pleased indeed and highly recommend this company. We have now asked them to quote for further work and look forward to having them back to complete that.

This is the third time we/I have employed JBC. They constructed new double glazed windows for our ground floor, they made a beautiful solid front door, and this time they rebuilt a balcony and balustrade. Russell's and Roland's work is immaculate - attention to detail is standard for them. They remain the best craftsmen we have ever employed. I am thinking of adopting them.

If you’re considering this type of job - look no further. Excellent customer service, excellent job and excellent attention to detail. You won’t regret it. Promise.

Excellent job conducted by JBC in renovations of both our staircases converting from old fashioned spindles to beautiful oak and glass with feature lighting giving a more modern and casual temporary look. Roland and Russell were extremely hardworking really took note of our customer requirements and completed a first class and very professional job. Would highly recommend.

The work carried out by JBC was outstanding. They came promptly, were efficient, pleasant and dedicated craftsmen. They were extremely helpful and we are delighted with every aspect of their work.

Competent and very tidy workers. Excellently completed on time. No problems at all. Can be highly recommended.

Very professional job from start to finish. Communication , advise on details was excellent, friendly & cleanliness as they went about there work was brilliant. Would recommend this company 100%.