Endorsed by Which?

JBC

5.0

67 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Oak Staircase Installation
Customer Service
Quality
Value
Although we were in a new build property we have a very creaky staircase which the builder was unable to rectify. We decided to contact companies to enquire about options to rectify the creaks. Roland from JBC quickly responded to our query and came out to take a look and talk over options. Roland was friendly, knowledgeable and explained the options available from a repair through to complete staircase replacement. As we wanted to install a glass balustrade as well as have a solid staircase we decided to go for a completely new oak staircase with glass balustrade. For the installation Roland and Russell did a fantastic job. They removed the existing staircase with no damage and then expertly installed the new staircase. The job took 4 days and we were kept updated on the progress. Roland and Russell worked away diligently cleaning up each night and making sure the staircase was safe. We had no idea on the intricacy of installing a staircase and the value of true craftsmanship in making sure it was installed correctly! We now have solid, fantastic looking staircase with no squeaks! They even made a matching doggy gate to stop our dog from going up the stairs! We are delighted with the installation that JBC completed and are happy to recommend!
Customer in West Lothian Posted on 12/02/2024 , work completed 02/02/2024
The trader replied (on 16/02/2024)
Thank you so much!
Excellent job
Customer Service
Quality
Value
I’m absolutely delighted with my new balustrade, it’s even better than I imagined it would be. Quality and craftsmanship is excellent. Family business, easy to deal with. Roland and Russell were extremely nice and very tidy workers. Didn’t have to redecorate. Can’t recommend highly enough.
Customer in West Lothian Posted on 23/01/2024 , work completed 16/01/2024
The trader replied (on 13/02/2024)
That’s wonderful, thank you!
The website isn't too good to be true!
Customer Service
Quality
Value
When we were looking for a company to install a new balustrade & banister and to hang 5 internal doors, we were taken by the photographs and testimonials that JBC have on their website. They almost appeared to be too good to be true. However, having met Roland when he came to discuss the project and to show us samples of the oak finish and the finish to the glass clamps, I was taken by his demeanour, and I could immediately understand why previous customers had offered such glowing testimonials. When he was joined on site by his brother Russell, for the installation, I was indeed confident that JBC was the correct choice. The level of craftmanship is first class. Not to mention the detailing of the remedial work where the old material was removed. The Birkett Brothers could teach other tradesmen a thing or two about leaving the premises neat and tidy! On completion they left the premises spotless. Such was the level of work that my wife and I have now asked Roland to quote for a new front door.
Customer in Edinburgh Posted on 04/12/2023 , work completed 01/12/2023
Endorsement Reference
Customer Service
Quality
Value
Replace safety glass and install stainless steel clamps to mount glass on balcony. Fit new balustrade of glass and stainless steel newel posts, handrails and D shaped clamps on staircase . From beginning to end fantastic job. Ronald and Russel so professional, innovative, friendly, knowledgeable and so so tidy. Explained everything they were doing and the standard of work was fantastic both on balcony and staircase. From initial survey to completion everything was faultless and also a very fair price. I feel Christmas has come early and can?t stop admiring their work. I have already recommended JBC to my friends. A first class job by first class guys.
Which? Trusted Traders Consumer Posted on 09/11/2023 , work completed 13/11/2018
The trader replied (on 13/02/2024)
Thank you!!
Excellent service
Customer Service
Quality
Value
I asked JBC to fit a handrail to my elderly mother's staircase. They asked me to send some photographs and provided a quote, which was inline with other estimates. I paid a deposit and they ordered the parts and pre-painted the handrail. On the day of fitting they took great care to measure before placing the handrail and vacuumed up every particle of dust created (they brought their own vacuum). The handrail looks fantastic and my mother is delighted that she can now traverse the stairs with ease.
Customer in Edinburgh Posted on 02/10/2023 , work completed 19/09/2023
The trader replied (on 22/10/2023)
Wonderful, thank you!
Excellent Service
Customer Service
Quality
Value
I contacted JBC by telephone, explained what I wanted. They asked me to send photographs of where I wanted my handrails. I received a quotation fairly quickly. The communication throughout the process was 1st class. The job was completed to my 100% satisfaction. This company are a joy to work with and their workmanship is outstanding.
Customer in West Lothian Posted on 27/07/2023 , work completed 27/07/2023
The trader replied (on 28/07/2023)
Thank you so much!
Quality work done efficiently and quickly
Customer Service
Quality
Value
JBC replaced all the balustrades on the stairs of our four storey townhouse. Neatest and tidiest tradespeople we have ever employed! High attention to detail has delivered a result we are delighted with
Alastair in Edinburgh Posted on 06/07/2023 , work completed 30/06/2023
The trader replied (on 28/07/2023)
Thank you so much!
Skilled workmanship of a high standard
Customer Service
Quality
Value
JBC installed a new oak bannister for us. This was quite a complicated job and involved critical angles for jointing to follow the line of the staircase. The end product could not be better, skilled workmanship of a high standard. We are very pleased indeed and highly recommend this company. We have now asked them to quote for further work and look forward to having them back to complete that.
Customer in East Lothian Council Posted on 10/06/2023 , work completed 05/06/2023
The trader replied (on 14/06/2023)
Thank you so much!!
Balcony
Customer Service
Quality
Value
This is the third time we/I have employed JBC. They constructed new double glazed windows for our ground floor, they made a beautiful solid front door, and this time they rebuilt a balcony and balustrade. Russell's and Roland's work is immaculate - attention to detail is standard for them. They remain the best craftsmen we have ever employed. I am thinking of adopting them.
Customer in Edinburgh Posted on 08/06/2023 , work completed 07/06/2023
The trader replied (on 14/06/2023)
Thank you so much!!
Balustrade
Customer Service
Quality
Value
If you’re considering this type of job - look no further. Excellent customer service, excellent job and excellent attention to detail. You won’t regret it. Promise.
Customer in West Lothian Posted on 10/02/2023 , work completed 08/02/2023
The trader replied (on 08/03/2023)
Thank you!
Staircase renovation
Customer Service
Quality
Value
Excellent job conducted by JBC in renovations of both our staircases converting from old fashioned spindles to beautiful oak and glass with feature lighting giving a more modern and casual temporary look. Roland and Russell were extremely hardworking really took note of our customer requirements and completed a first class and very professional job. Would highly recommend.
Moira in Edinburgh Posted on 16/12/2022 , work completed 13/10/2022
The trader replied (on 07/01/2023)
Thank you so much!
Outstanding workmanship
Customer Service
Quality
Value
The work carried out by JBC was outstanding. They came promptly, were efficient, pleasant and dedicated craftsmen. They were extremely helpful and we are delighted with every aspect of their work.
Customer in Fife Posted on 30/11/2022 , work completed 14/11/2022
The trader replied (on 07/01/2023)
Thank you so much!
Glass Balustrade
Customer Service
Quality
Value
Competent and very tidy workers. Excellently completed on time. No problems at all. Can be highly recommended.
Customer in West Lothian Posted on 02/10/2022 , work completed 27/09/2022
The trader replied (on 07/10/2022)
Thank you so much!
Bannister replacement
Customer Service
Quality
Value
Very professional job from start to finish. Communication , advise on details was excellent, friendly & cleanliness as they went about there work was brilliant. Would recommend this company 100%.
Customer in West Lothian Posted on 24/09/2022 , work completed 20/09/2022
The trader replied (on 30/09/2022)
Thank you so much!
Good tradesmen
Customer Service
Quality
Value
Both Roland and Russell were very courteous and polite. JBC manufactured and installed a wooden door and surrounding panels with double glazed glass. They were very attentive and took pride in what they did. Extremely pleased with the outcome.
Customer in Edinburgh Posted on 24/09/2021 , work completed 20/09/2021
The trader replied (on 08/04/2022)
Thank you!!
Revamped Staircase
Customer Service
Quality
Value
From first contact with JBC to completion of the work, I felt valued as a customer and it was a pleasure to deal with all individuals from the Company whom I encountered. Questions and clarification points before the contract was signed through to completion were all answered quickly and fully. The stair was completed ahead of the initial estimated date and was done to a very high standard. I'm delighted with the outcome.
Customer in Falkirk Posted on 05/09/2021 , work completed 27/08/2021
The trader replied (on 08/04/2022)
Thank you!!
Glass Balustrade/Staircase Spray Painted
Customer Service
Quality
Value
Excellent job, very pleased with the final look. Roland and Russell are experts at what they do and pay a lot of attention to detail making the finish first class. Will certainly recommend and use again.
Lesley in Edinburgh Posted on 28/07/2021 , work completed 22/07/2021
The trader replied (on 08/04/2022)
Wonderful. Thank you!
Window Repairs
Customer Service
Quality
Value
Impressed by their positive attitude, hard work and tidiness! Roland & Russell put in a full shift each day even when the weather wasn't too good. They respected us and our property and this was greatly appreciated.
Customer in Edinburgh Posted on 06/06/2021 , work completed 28/05/2021
The trader replied (on 11/06/2021)
You're so welcome. Thank you very much!
Outstanding Quality & Professionalism
Customer Service
Quality
Value
JBC did an absolutely outstanding job, transforming the bannisters on our stairs from old white painted wood to beautifully crafted oak and glass. From the design stage through to the installation and completion, the team exhibited excellent commitment, professionalism, technical skill and customer service. The quality of the work was exceptional. We couldn’t be happier and we have no hesitation whatsoever in recommending JBC to anyone. Thank you to all, but especially Roland, Russell and Nicola.
Customer in West Lothian Posted on 16/05/2021 , work completed 14/05/2021
The trader replied (on 21/05/2021)
A pleasure! Thank you so much :)
Real Craftsmen
Customer Service
Quality
Value
JBC were a company in our area and we wanted to keep it local. The stairway survey was done with great detail and attention and allowed us to influence the design process. Nicola was great in keeping in touch and Roland and Russell were meticulous in the work and their expertise shone through in every area. Everything was done according to the quote. The area was protected well and afterward the area was left spotless. The “guys” were excellent in all their work and we could not be more delighted with the result. Eric and Caroline
Eric in West Lothian Posted on 04/05/2021 , work completed 28/04/2021
The trader replied (on 06/05/2021)
Thank you so much!!
First class work.
Customer Service
Quality
Value
Just had our wooden balustrade replace with glass and stainless steel. The work was carried out by JBC and I cannot fault the work. The whole process for start to finish was amazing. Roland and Russell arrived and the way they went about the work was truly amazing with great attention to detail. Would have no hesitation in recommending them. Amazing work.
Customer in North Lanarkshire Posted on 02/12/2020 , work completed 27/11/2020
The trader replied (on 06/05/2021)
Wonderful. Thank you!!
Upgraded 3 storey balustrade
Customer Service
Quality
Value
An excellent job - very happy. I always get nervous engaging with the trades but felt very comfortable and confident I had chose the right company in JBC from the start. The work was initiated and completed to a very high standard with great communication in how the work was going to be done and solutions offered when required. They went that extra mile. There was no snagging required which demonstrated their high standard of work and finish. Absolutely no hesitation in recommending JBC
Customer in South Lanarkshire Posted on 12/11/2020 , work completed 09/11/2020
The trader replied (on 23/11/2020)
Thank you so much!!
The highest standard of customer service and workmanship we've experienced
Customer Service
Quality
Value
From the initial contact, survey and price to the conclusion of an amazing job. Nicola, Roland and Russell were so professional, innovative, welcoming, knowledgeable and so tidy. They constantly explained everything they were doing and the standard of work can only be described as exceptional both on our new front door and the balcony/ staircase. We’ve already recommended JBC to neighbours, relatives and our close friends. A very professional job by a very highly rated family business.
Mr and Mrs Paul Watson in North Lanarkshire Posted on 06/10/2020 , work completed 30/09/2020
Beautiful Glass Balustrade
Customer Service
Quality
Value
What a great company!!! So professional and very helpful. They discuss all aspects of work involved and give great advice!! Nothing is too much trouble and are very responsive on email or phone to answer any questions you may have. The installation was brilliant. The guys powered through the work and what a fabulous job!!! Everything was left so clean and tidy after the work was complete. Would not hesitate to use this company again and would definitely recommend to anyone looking to have this type of work done. A great local company where quality and high end workmanship is clearly part of their ethos.
Customer in West Lothian Posted on 12/09/2020 , work completed 05/09/2020
The trader replied (on 15/09/2020)
Wonderful! Thank you so much!!
Professional job
Customer Service
Quality
Value
Roland and Russell did a great job on our new staircase. They have a real passion for their craft and a keen eye for detail. Would recommend JBC for any similar job and will use them in the future.
Customer in Edinburgh Posted on 06/07/2020 , work completed 22/06/2020
The trader replied (on 09/07/2020)
Thank you so much!
Outstanding craftmanship and service
Customer Service
Quality
Value
This was the second time we had a door made and fitted by JBC. The reason for that is simple - the craftmanship and attention to detail to produce the doors in keeping with the era of the house but with all mod cons were truly superb. This is a family firm which takes a pride in all aspects of its service and always goes the extra mile in a cheerful and friendly way. I know I can always rely on them to do a great job.
E Robb Posted on 09/06/2020 , work completed 27/05/2020
The trader replied (on 09/07/2020)
Wonderful! Thank you so much!
New bannister
Customer Service
Quality
Value
From start to finish they were very professional. By this I mean they explained what they were going to do structurally and cosmetically.My house was left looking just the way it was after they were finished.I cannot praise them highly enough Roland and Russell are very knowledgable in the work they do and I would highly recommend them and their company to anyone looking to get this kind of work done.Once again I cannot thank yous enough.
James Posted on 30/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
A pleasure! Thank you so much!
Excellent workmanship
Customer Service
Quality
Value
Contracted JBC to install 2 x 5" glass balustrade panels to my patio replacing panel fence. Roland & Russell completed what is a superb robust job with nice surround finishes (even painting newly exposed fencing). Explained the engineering aspects along the way. A knowledgeable family business and would highly recommend.
Customer in Edinburgh Posted on 10/12/2019 , work completed 03/12/2019
The trader replied (on 20/12/2019)
Thank you very much!
Glass Balustrade
Customer Service
Quality
Value
My son recently moved house and we were impressed with the glass and oak balustrade they had, much nicer than our 30+ year old original “ranch fence, three plank” banister. While searching for suppliers, both in Sunday supplements and locally, we came across JBC at Broxburn and asked for a quote. A neighbour a couple of doors down was surveyed the same day. We were unable to accept the quote at that time but after seeing the quality of the work carried out at our neighbours we asked Nicola at JBC a few months later if it would be possible to have the work done at the originally quoted price. Luckily the answer was yes though, because of our delay and the guys schedule, we would have to wait a bit longer than usual for the work to commence. Roland appeared and carried out the full survey and noted my concerns regarding some phone and network cables which would have to be incorporated. He and Russell duly turned up on the allotted day and laid down protective covering on the stairs, spending the rest of the day cutting and preparing various sections prior to the final assembly. A temporary banister was fitted overnight with the balustrade completed the following day. The craftsmanship and quality is fantastic with the stairwell now opened up, my cables invisible. Many thanks to the guys for a fantastic job carried out in an extremely professional way. I would have no hesitation in recommending them to anyone looking for similar work to be carried out.
Customer in West Lothian Posted on 02/12/2019 , work completed 27/11/2019
The trader replied (on 10/12/2019)
A pleasure! Thank you so much!
Great work
Customer Service
Quality
Value
Used JBC to make bunk beds and cupboards. Roland and Russell were very professional from the start, completing the work on time. Offering good design options, tidy workers, courteous. The work was completed to a high standard and they took pride in the quality of their workmanship. I would recommend them and would use them myself again.
Customer in Edinburgh Posted on 18/10/2019 , work completed 15/05/2019
The trader replied (on 10/12/2019)
Wonderful. Thank you!!
Professional, hard woking, conscientious & diligent
Customer Service
Quality
Value
We booked JBC for a bathroom refurbishment. From the written quote (Jim) to the completed work (Roland and Russell) we experienced nothing but professionalism from JBC. Despite working in very cramped conditions and in extreme heat (31 degrees) Roland and Russell managed to produce an amazing modern, sleek and beautifully tiled bathroom...nothing was overlooked and the quality of their workmanship was nothing short of perfection. Communication was excellent as was reliability, honesty and a desire to do a good job for the customer. I am so very glad we used JBC and we will be doing so again, and would definitely recommend the company. Thank you also to Nicola whose professionalism meant that any paperwork, questions etc were managed with speed and efficiency. A wonderful company.
E Howard, Edinburgh Posted on 08/08/2019 , work completed 30/07/2019
The trader replied (on 12/08/2019)
An absolute pleasure. Thank you so much!
Virtually flawless
Customer Service
Quality
Value
Our bath was removed and replaced with a glass sided shower cabinet and the wc and basin were replaced. The floor tiles were removed and replaced and the walls were tiled. Substantial replumbing was needed. The work was carried out in the agreed timescale and at the agreed price. The standard of workmanship was virtually flawless and we were minimally inconvenienced while the work was in progress. Communication with all members of the firm was straightforward, helpful and good humoured. It is now 6 weeks since the work was completed and no problems have arisen. I will certainly go back to JBC if I need further similar work carried out in the future. I don't know whether I could have had the work done as well for less, although I'm sure I could have had it done less well!
Customer in Edinburgh Posted on 13/07/2019 , work completed 29/05/2019
The trader replied (on 01/08/2019)
Wonderful. Thank you so much!!
Four rear sash and case windows
Customer Service
Quality
Value
JBC carried out these works to my second floor tenement flat to a high standard of workmanship. Definitely worth the money as a long term investment in the flat.
Customer in Edinburgh Posted on 07/06/2019 , work completed 04/06/2019
The trader replied (on 10/06/2019)
Thanks so much!
Outstanding job
Customer Service
Quality
Value
Roland and Russell from JBC installed an oak and glass balustrade in our hall. From first approach to completed job they were thoroughly professional, with excellent workmanship. We are very pleased and would not hesitate to recommend JBC.
Customer in West Lothian Posted on 07/05/2019 , work completed 03/05/2019
The trader replied (on 10/06/2019)
Wonderful thank you!
Glass Balustrade
Customer Service
Quality
Value
Excellent workmanship. Seamless process from planning of project all the way to completion. Highly recommend.
Customer in West Lothian Posted on 01/05/2019 , work completed 30/04/2019
The trader replied (on 10/06/2019)
Thank you!
Quality service
Customer Service
Quality
Value
JBC supplied and fitted 10 replacement internal oak doors, 4 of which had to be custom made. The doors were delivered and fitted on time. The fitters worked to ensure a perfect fit to all doors dealing with the difficulties of an old building. The end result is a very high quality job undertaken with excellent customer service. I would highly recommend JBC
Customer in Midlothian Posted on 17/04/2019 , work completed 16/04/2019
The trader replied (on 19/04/2019)
Thanks so much!!
An excellent solution to secondary glazing in a period property
Customer Service
Quality
Value
This is a small family business who provide a friendly and most efficient service. Their custom made hinged secondary windows proved to be an ideal solution to the problem of installing secondary glazing in a period property with a minimum of disruption (and no need for planning permission). Roland and Russell were delightful people to have around ; they completed the work in record time, my floors and furniture were protected with polythene and dust sheets and they left absolutely no mess. They also paid attention to extra details such as ordering and installing new blinds and brass window handles. I would unhesitatingly recommend this company.
Customer in Edinburgh Posted on 02/03/2019 , work completed 26/02/2019
The trader replied (on 19/04/2019)
Thank you!!
Installation of secondary Glazing
Customer Service
Quality
Value
I contacted JBC through finding them on google and found their slim line double glazing would be ideal in our Georgian flat that looks onto the main road on the busy North Charlotte street in Edinburgh. It was also important that we could close the original wooden shutters which was accommodated. Throughout my communication with Jbc I was dealt with by a family member which gave me confidence that customer service was a priority, as at all times quotes, appointments and the installation was done when agreed and on budget. Rolland took a great deal of time measuring up the glass space as in all old buildings the measurements are never identical in 2 windows. The family have an attitude of get it right first time which is very refreshing having had plumbers joiners bathroom installers and electricians working over the last 4 years who Generally over promised and under delivered. It was also helpful to view a similar installation locally, prior to placing the order,to see how effective the window worked out. I am very happy with the outcome and would recommend Jbc as a trusted family business.
Customer in Edinburgh Posted on 20/02/2019 , work completed 12/02/2019
The trader replied (on 22/02/2019)
Wonderful. Thank you very much!
Door installation
Customer Service
Quality
Value
New main door made and installed for flat in a tenement in Edinburgh. Very polite and courteous. Explained what they were doing and the mechanics of door well. Tidied up after themselves. After care service for teething problem prompt, polite and courteous. The Door is very good quality and I am very pleased with it.
M Lambert Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 31/01/2019)
Thank you very much!
Oak and Glass Balustrade
Customer Service
Quality
Value
JBC made and fitted a glass and oak balustrade. The work was completed well within the estimated timeline JBC gave us and their work was extremely professional. We are thrilled with the product and the job JBC did for us and wouldn't hesitate to recommend this company.
A. Hoggarth Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 31/01/2019)
Thank you so much!
My review
Customer Service
Quality
Value
Great quality doors and fitting was very well done.
Customer Posted on 30/11/2018 , work completed 30/11/2018
Superb company JBC
Customer Service
Quality
Value
Replaced safety glass and installed stainless steel clamps to mount glass on balcony. Fitted new balustrade of glass and stainless steel newel posts handrails and D shaped clamps on staircase. From beginning to end fantastic job. Roland and Russell were so professional, innovative, friendly, knowledgeable and so so tidy. Explained everything they were doing and the standard of work was fantastic both on the balcony and the staircase. From initial survey to completion everything was faultless and also a very fair price. I feel Christmas has come early and can't stop admiring their work. I have already recommended JBC to my friends. A first class job by first class guys.
Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 31/01/2019)
Thanks again! Much appreciated.
Excellent service from start to finish - reliable and professional company
Customer Service
Quality
Value
From first contact to installation of new glass sealed units and fixing wind damaged hinges on French Doors everything was done professionally and as listed on the quote.
MARGARETB Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 31/01/2019)
Thank you very much!
My review
Customer Service
Quality
Value
Prompt & very professional.
M, Midlothian Posted on 16/07/2018 , work completed 16/07/2018
Fantastic Job
Customer Service
Quality
Value
Everyone I dealt with at JBC were friendly, professional and delivered what they promised. Nothing was too much trouble and the attention to detail was second to none. I would highly recommend them to anyone. All in all it was a pleasure to deal with a company who take such a pride in their craft. Well done guys (and girls!).
Wemyss Posted on 04/07/2018 , work completed 04/07/2018
Excellent
Customer Service
Quality
Value
Had JBC repair and overhaul a set of bi-fold doors. They were thorough, pleasant to deal with and totally professional. The work was done to a high standard and with the minimum of fuss. Wouldn't hesitate to use them again.
Stephen Posted on 04/07/2018 , work completed 04/07/2018
Excellent in every way
Customer Service
Quality
Value
I would highly recommend JBC. Their customer care and workmanship was exemplary from my initial phone call right through to completion of the work - replacing my front door
Jhamilton Posted on 15/05/2018 , work completed 15/05/2018
Excellent
Customer Service
Quality
Value
A very good and tidy job replacing the garage window; Russell and Roland took the trouble to dustsheet my motorbike, and it was a pleasure to have them working here.
Richard Bull Posted on 17/01/2018 , work completed 17/01/2018
JBC amazing and flawless work
Customer Service
Quality
Value
We highly recommend JBC. They were reliable, did a first class job fitting a new glass balustrade as the old one was just dark and did not complement the hall, Guys from start to finish amazingly perfect and the job was spotless after work was all done.
ChrissyReilly Posted on 14/12/2017 , work completed 14/12/2017
Fantastic Company
Customer Service
Quality
Value
JBC has to be one of the best companies I have ever used. They made beautiful windows for me. Roland and Russell have the most amazing work ethic, they didn't even stop for lunch! I would highly recommend them.
LornaM Posted on 13/12/2017 , work completed 13/12/2017
Installation of double glazed window.
Customer Service
Quality
Value
Roland and Russell covered all access areas, removed the old window, installed the new window and finishings and did a very neat job indeed. It was very competitively priced, the guys were very friendly and polite, and they cleared up after themselves. Far better dealing with a local business which is highly thought of than a national company with subcontracted work and non existent after sales service. I highly recommend the business - they inspire confidence from first contact to completion.
Robbo17 Posted on 21/10/2017 , work completed 21/10/2017
Faultless
Customer Service
Quality
Value
I would highly recommend JBC. They were reliable, did a first class job fitting a new glass balustrade, and the premises were left spotless.
G Simmons Posted on 17/10/2017 , work completed 17/10/2017
Amazing transformation
Customer Service
Quality
Value
JBC are fantastic! I can't recommend them highly enough. My staircase was dark with lots of very dark wood panelling and now it's bright with the white and glass staircase. They removed my pine clad ceiling and replaced with new plaster and coving. They also laid a new wooden floor and skirtings. Their attention to detail is a credit to them. They are a professional family business and take great pride in their work. Thank you so much JBC you were amazing! Will definitely call upon your services again for my next project and will not hesitate to recommend you
Sarahhenderson Posted on 13/09/2017 , work completed 13/09/2017
Job well done
Customer Service
Quality
Value
I am over the moon with my new bannister. What a difference it makes. My family and friends like it as well. JBC were very friendly really nice gentlemen cleaned up as they went along. I was happy with price & got what I wanted. Happy customer.
Carol, West Lothian Posted on 30/06/2017 , work completed 30/06/2017
New sash and case windows
Customer Service
Quality
Value
We are renovating a flat in Edinburgh that required a new set of sash and case windows. JBC was recommend by my mum who had a bathroom and staircase installed by them. The windows look fantastic, they fit in with the style of the building and are great quality. Russell and Roland take great care in their work and seem genuinely enthusiastic about what they do, their attention to detail is something you don't get with all tradesmen. I would definitely recommend them.
Rachel Posted on 05/05/2017 , work completed 05/05/2017
Excellent job
Customer Service
Quality
Value
We have a rented flat in the New Town area of Edinburgh and needed a new handrail installed quickly to meet the requirements of a tenant who was just moving in. JBC contacted the agent, gained entry and measured up/costed the work. We were happy with the quote and they agreed to bring the job forward. All work was completed 100% on time and to agreed cost. JBC workmanship and attention to detail were excellent and we are delighted with the final result. They were truly "trusted traders" and we will use them again on other jobs that need to be done. Well Done!
Gordon and Sarah Posted on 02/05/2017 , work completed 02/05/2017
Fabulous
Customer Service
Quality
Value
JBC are fantastic! Can't recommend them highly enough. They are a professional family business and take great pride in their work. Their attention to detail is remarkable and treat your home with great respect. They installed a new glass staircase and new external door and it is simply stunning. Thank you so much JBC you were amazing!
Helen, West Lothian Posted on 10/04/2017 , work completed 10/04/2017
Excellent Service.
Customer Service
Quality
Value
JBC have carried out several jobs for me. They have carried out several jobs for me. They provided an excellent design and build service and all the work was completed to a very high standard. They always took time to discuss the specifications and work ensuring that I got exactly what I wanted.
Linda, Midlothian Posted on 10/04/2017 , work completed 10/04/2017
Secondary Glazing
Customer Service
Quality
Value
Needed a fix to a very large single glazed window on half landing that was both losing heat and letting in sound from neighbouring lorries. The JBC Secondary glazing was perfect for our Listed building - massive improvement in both draughts and noise and you would not know it was there! Excellent and efficient throughout - Roland and assistant were quick, tidy and friendly. Could maybe have got done cheaper but would certainly have been at expense of quality and probably on effectiveness.
Which? consumer Posted on 13/03/2017 , work completed 13/03/2017
Outstanding work
Customer Service
Quality
Value
Russell and Roland are the best tradesmen we have ever used. It was a pleasure to have them around. The work to replace our sash windows with their own double-glazed units was immaculate and has stood the test of time. We are happy to recommend them without reservation.
K&D (Edinburgh) Posted on 06/03/2017 , work completed 06/03/2017
first class job
Customer Service
Quality
Value
Absolutely first class work. Arrived on time, worked throughout the day and no mess at all. I would reccomend them to anyone and everyone.
2011-07-01 11:35:13.86 Posted on 04/02/2017 , work completed 04/02/2017
Standard of work Exemplary
Customer Service
Quality
Value
We got JBC to fit a more modern balustrade for us and it is stunning. Great work done by a professional team. Highly recommend this company as the quality of work is outstanding.
colin_and_lilian Posted on 23/12/2016 , work completed 23/12/2016
Can't fault them
Customer Service
Quality
Value
I originally found J.B.C a while back when we were looking for a local provider, and haven't looked back since. They recently helped us with our flat that got flooded, and they are always professional. They offer great prices and have great communication, a great service!
Which? Trusted Traders Consumer Posted on 04/11/2016 , work completed 04/11/2016
Fantastic service
Customer Service
Quality
Value
They replaced some windows in my main residence and my holiday home, as well as replacing some large cross beams for me. It was the first time I had used them, and my neighbours had recommended it.
Which? Trusted Traders Consumer Posted on 20/05/2016 , work completed 20/05/2016
Exemplary service and after service
Customer Service
Quality
Value
I have used J.B.C Ltd for various jobs over the years, including the redesign and build of the loft, the expansion and merging of the kitchen and dining room area and new decking and patio doors. They also painted and decorated the whole of the house, fitted our windows and built and installed a bespoke front door on the property. I have asked them back for so many jobs, as their work and service is consistently excellent. They communicated with me very well throughout the projects, and took on board any suggestions that I made. They are the most polite workmen that I have ever used and I was extremely impressed with everything they did. Where there have been slight remedial issues, no matter how small, they came back to fix this for me with no problems. Their service was exemplary and I would recommend them to anyone.
Which? Trusted Traders Consumer Posted on 20/04/2016 , work completed 20/04/2016
Would definitely use them again
Customer Service
Quality
Value
They did some internal modification work for us which made our attic space more accessible. It was the first time we'd used them and they were recommended to us by our neighbours who had similar work done. They were professional, well mannered and well presented. They worked really hard and turned up on time - I wouldn't hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 10/08/2015 , work completed 10/08/2015
Which? Local Review
Customer Service
Quality
Value
JBC is a family firm which can undertake many different kinds of home improvement. In our case they upgraded a timber conservatory door. Where several other tradesmen could only propose replacing it with a PVC door, which would have been unsightly in contrast to the rest of the conservatory, JBC were enthusiastic about keeping the traditional material and making necessary improvements which would enhance it. Their work was meticulous and highly professional and extremely good value for money. This is a firm (a father and two sons)that makes quality of workmanship and first rate service its highest priorities. Their website has a lot of photographs showing different kinds of jobs they have undertaken, all of them impressive.
Ian Lockerbie Posted on 11/10/2013 , work completed 11/10/2013