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Endorsed by Which? Trusted Traders

John Creasey

Profile thumb dsc 0037 2
5.0

154 Reviews

Opening Hours
Today - –
  • Monday –
  • Tuesday –
  • Wednesday –
  • Thursday –
  • Friday –
  • Saturday –
  • Sunday - Closed

About

GAS INSTALLER - BOILERS AND CENTRAL HEATING
COOKER REPAIRS

Proud recipient 'Trader Of The Month' award from Which?

Article contributor to 'Which?' and major contributor to 'Which Local'.

'Fire Walker' (ZSL Charity)
'Ziggy' - WTT 'Best Mascot 2017'
'Scoobie' - WTT 'Ziggy Award for Mascots 2018'

Able to activate superb 10 year 'manufacturer's parts and labour' warranties on Which? 'Best Buy' Vaillant boilers.

'Smart' heating controls.

A local family business of 32 + years, 'old school' service in the modern World of high tech Central Heating Systems. Fully qualified, with regular training updates, servicing and maintaining both old and the new. Specialising in the top end boilers and updates of old tired heating systems.

Boilers, Radiators, System upgrades.
Central heating power flushing

LANDLORD GAS SAFETY INSPECTIONS

Installation, Service and Repairs
CENTRAL HEATING SYSTEMS - Boilers and Controls.
Water Heaters.

Gas Cooker Repairs

Close nearby parking required

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Boiler repair
    • Boiler installation
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • boiler servicing
    • gas cooker repair installation
    • gas fire

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
154 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
John fitted gas boiler fitted around 8 years ago
Customer Service
Quality
Value
John fitted gas boiler fitted around 8 years ago and has serviced it annually since then. It has never given us a problem and annual visit from John has been faultless too. Not only would I recommend John I have done to several people. Highly recommended without question.
Customer in Greater London Posted on 17/05/2022 , work completed 12/05/2022
Problem fixed quickly and efficiently
Customer Service
Quality
Value
My central heating boiler had stopped working and they were able to make an appointment to sort it out very quickly. He rapidly diagnosed the problem and got the system up and running in no time. And charged a very fair price. I would recommend him without hesitation.
Customer in Greater London Posted on 13/12/2021 , work completed 13/12/2021
Diligent and calm
Customer Service
Quality
Value
I have always found John to be very diligent and precise in work undertaken, having used him for several years to annually service our gas boiler. This year some old parts needed replacing and he explained why in his usual professional, calm and pleasant manner. His after sales service is good too. I had a couple of questions about operating the central heating system, and he got back to me same day.
Customer in Greater London Posted on 15/11/2021 , work completed 26/10/2021
New Boiler and Radiators
Customer Service
Quality
Value
John fitted a new gas boiler, as part of a kitchen re-fit, and replaced 9 radiators and associated thermostatic valves. This was the first time we used John and it definitely will not be the last - we can highly recommend him. He is a highly knowledgeable heating engineer with many years of experience, articulate and clear in explaining the work he proposes to do, and meticulous in the execution of the work program. A very pleasant and communicative person who invoiced to his quote irrespective of challenges that arose during the installation.
Customer in Surrey Posted on 22/07/2021 , work completed 17/06/2021
Boiler repair
Customer Service
Quality
Value
John has been servicing our boiler for 20 years and it passes the stringent annual checks. The fan stopped working and John was here the next day. It could not be repaired immediately but the part was ordered and fitted as soon as it was available. Thanks John.
Mary in Greater London Posted on 29/03/2021 , work completed 23/03/2021
I highly recommend John
Customer Service
Quality
Value
John Creasey has just completed the annual GasSafe check on my house and I'd like to recommend his services. I moved to New Malden in 2005 and needed a Gas Engineer to service my boiler annually because I have a lodger. Found John in Yellow Pages and picked him at random simply because he was local. I was really lucky because he’s great. He’s happy to take time to explain anything to me. Very approachable and trustworthy. Extremely knowledgeable on gas safety as evidenced by condemning my gas fire in the lounge - he carried out a flue smoke test one year and identified that smoke was leaking through brickwork because the chimney lining had crumbled away. Much as I liked my fire, keeping me safe from carbon monoxide poisoning is obviously far more important. He also installed a new boiler for me and relocated it from round-a-corner in a kitchen cupboard to its new position in the loft room. The pipework I saw under the bathroom floor while he was working was a work-of-art. Beautifully aligned and neat. Evidently takes pride in doing a good job.
Becky in Greater London Posted on 10/03/2021 , work completed 08/03/2021
In safe hands
Customer Service
Quality
Value
I thoroughly recommend John. He gave my gas boiler it’s annual service and went out of his way to source and fit a much needed replacement part the same day to avoid me requiring a second visit. I was particularly impressed with the way he considered my health and safety during the middle of this coronavirus pandemic - he wore a face mask, used hand sanitiser regularly and even disinfected the work surfaces he had touched before he left. I have used John before to resolve a boiler issue and found him to be prompt, knowledgeable and quick in returning my phone call. And this occasion was no exception. I think he’s both clever and modest, and when it comes to sorting boilers out, I wouldn’t want to have to ask anyone else. I think he should be the fourth emergency service.
Customer in Greater London Posted on 04/03/2021 , work completed 08/10/2020
Heating breakdown
Customer Service
Quality
Value
John Creasey came over within a day of me phoning him. As he was not able to come right away when I phoned him, he was happy to talk me through the issue and helped me get the heating started by moving the controls to manual. That kept us with heating and hot water until he came to change the part today. He was polite, knew what he needed to do and got the part replaced speedily. He came recommended by a local neighbourhood website. Would happily call him again if needed - though I hope I don't have to! Price was reasonable and he let me know that it was possible I could claim the money back from The HomeCare Policy that I have with a well known company who were not able to offer me an appointment until 11/2/2021 ! Thank you John !
Customer in Surrey Posted on 29/01/2021 , work completed 27/01/2021
Boiler repair
Customer Service
Quality
Value
I called John when my heating failed and British Gas, with whom I have a Home Care contract, said that they would not be able to come out to me for almost 2 weeks. John came later that day and identified what he thought to be the problem; he returned the following day and fitted a spare used part to test his theory. He left me with a working boiler and said that he would check in a few days to see if it had solved the problem (the boiler had been constantly shutting down). He texted me a few days later and I confirmed that there had been no further problem, so he ordered a new part to replace the used one and came to fit it as soon as he received it. I have cancelled my contract will British Gas and will be using John for future servicing and breakdowns. He was efficient, polite and friendly at all times.
Customer in Greater London Posted on 14/01/2021 , work completed 11/01/2021
Skilled tradesman
Customer Service
Quality
Value
John was able to come to our property and quote for the installation of a new boiler at relatively short notice. He gave us very good advice on the models and warranty extending accessories available and promptly sent us a detailed written quote. On acceptance we were delighted John could fit us in before Christmas, he is friendly, polite and very knowledgeable. He is discreet and a hard worker, leaving our property tidy at the end of every day. The new boiler has worked perfectly from day 1 and we are very pleased with the entire process and the high standard the work was completed to. We will use John' services again and have no hesitation in recommending him.
Customer in Greater London Posted on 08/01/2021 , work completed 09/12/2020