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Trusted Traders

John Creasey

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141 Reviews

Opening Hours
Today - –
  • Monday –
  • Tuesday –
  • Wednesday –
  • Thursday –
  • Friday –
  • Saturday –
  • Sunday - Closed



Proud recipient 'Trader Of The Month' award from Which?

Article contributor to 'Which?' and major contributor to 'Which Local'.

'Fire Walker' (ZSL Charity)
'Ziggy' - WTT 'Best Mascot 2017'
'Scoobie' - WTT 'Ziggy Award for Mascots 2018'

Able to activate superb 10 year 'manufacturer's parts and labour' warranties on Which? 'Best Buy' Vaillant boilers.

'Smart' heating controls.

A local family business of 32 + years, 'old school' service in the modern World of high tech Central Heating Systems. Fully qualified, with regular training updates, servicing and maintaining both old and the new. Specialising in the top end boilers and updates of old tired heating systems.

Boilers, Radiators, System upgrades.
Central heating power flushing


Installation, Service and Repairs
CENTRAL HEATING SYSTEMS - Boilers and Controls.
Water Heaters.

Gas Cooker Repairs

Close nearby parking required

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Boiler repair
    • Boiler installation
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • boiler servicing
    • gas cooker repair installation
    • gas fire

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

141 reviews
Customer Service
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Central heating pump replacement
Customer Service
Our central heating pump had been making occasional ominous noises for some weeks and then stopped working entirely. This was not entirely surprising as it must have been around 30 years old. I contacted John Creasey based on the excellent reviews on Which? Trusted Traders and because he lived only a couple of miles from us. He said he might be able to get to us the following afternoon and sure enough he did. I had sent a picture of the pump and he arrived equipped with a suitable new replacement. He installed the pump without any problems as well as new isolation valves as the originals were notorious for failing. (I expected this as I had already read reports of this on the internet.) He was very helpful and as described in other reviews gave the immediate impression of "old school" reliability. So many reviews said his prices were reasonable that I trusted that he would charge a fair price. And he did. John really is a "trusted trader".
Customer in Greater London Posted on 26/10/2020 , work completed 07/10/2020
The trader replied (on 29/10/2020)
Many thanks - was delighted to be able to help get things going again. Keep safe and well in these unusual times. Best, John
Excellent and reliable work
Customer Service
John Creasey repaired the left-hand oven of our 30-year old cooker. The flame control had failed. He sourced the part, and fitted it efficiently and pleasantly. He then tested everything to make sure it worked. We are very pleased to have the cooker working again.
Customer in Surrey Posted on 22/10/2020 , work completed 20/10/2020
Great Boiler Upgrade
Customer Service
My old boiler failed over the Xmas/New Year 2019/20. I contacted the manufacturer but as the boiler was over 20 years old they couldn't help me but pointed my towards my local and their preferred engineers. I contacted John Creasey who had the central heating back up and going before the New Year, I also had him quote me for a new smart boiler which I accepted. Then Corona virus stepped in and complicated matters especially with lockdown. As the old boiler was behaving itself John was quite happy to install the new boiler towards the end of the summer which has now been done. Arrived on the day we agreed, at the time we agreed, very easy to talk to and kept us informed as to what he was doing all the time and tidied up completely each evening. I was particularly impressed with his pipe work and the time he spent teaching us how to programme the boiler and setup my smart phone to control it remotely. Excellent service, more than competitive price, I couldn't have asked for anything more.
Customer in Greater London Posted on 05/09/2020 , work completed 04/09/2020
Very reliable and efficient
Customer Service
We have known Mr Creasey for over a year now, and he has been so helpful to us. Firstly, he gave a great deal of very helpful advice (free) about a boiler someone else installed; since then, he has serviced our boiler, and today has turned up as soon as he could, after we had a leak this morning. It is most reassuring to know that someone so competent, pleasant and friendly can be relied upon! And his prices are very reasonable too. Thank you John!
Customer in Greater London Posted on 28/08/2020 , work completed 28/08/2020
Work of the highest professionalism
Customer Service
John has now done three large pieces of work for me, over a period of three years. Installation of a new gas fire, removal of old pipework from another gas fire and most recently installation of a Vaillant boiler with computer remote controls. Normally I would seek other quotes for this work, but after the first experience I decided that Johns estimates were fair, his work exemplary and his character and demeanour delightful and totally trustworthy. Difficulties of the job do not seem to faze him and he put in several extra hours to make a certain area more cosmetically acceptable. His attention to safety features and procedures were exemplary, and I have absolutely no doubt that any problems I may experience with the computer controls will be supported by John immediately. He is a rare species in the world of tradesmen. Oh that there were more like him.
Customer in Greater London Posted on 29/07/2020 , work completed 28/07/2020
Supply & installation of boiler & hot water storage cylinder
Customer Service
Removal of boiler & hot water storage cylinder completed satisfactorily. New boiler supplied with no problems. Hot water storage cylinder eventually installed satisfactorily after two faulty hot water storage cylinders being supplied and installed. This caused frustration and delay but Mr Creasey did an excellent job in getting everything satisfactorily concluded. He kept us fully informed & updated of the position & the work was completed in accordance with the quotation suppled.
Customer in Greater London Posted on 22/03/2020 , work completed 21/03/2020
Boiler service and advice
Customer Service
John has serviced my boiler on 2 occasions and has also offered professional advice about another heating issue. He is reliable and honest as well as clean and tidy. I would not hesitate to use him again in the future.
Customer in Greater London Posted on 28/02/2020 , work completed 24/02/2020
Recommended plumber
Customer Service
I have had John in a few times now to complete plumbing works and boiler servicing at my home. John's pricing was competitive and what was quoted was all I had to pay upon completion. John has been friendly, reliable, timely, and tidy on all occasions. I would have absolutely no hesitation recommending John to my friends and family. I will continue making use of his services.
Customer in Greater London Posted on 12/01/2020 , work completed 30/09/2019
Repairs to Gas Cooker
Customer Service
Trader was very willing to attend at short notice at a busy time so close to Christmas to fix faults in a gas cooker for the benefit of my elderly mother's Carers. Friendly and efficient service. Invoiced charge was very reasonable. Very pleased with all aspects of the service and outcome.
Customer in Somerset Posted on 02/01/2020 , work completed 23/12/2019
Boiler fixed very quickly
Customer Service
My boiler was not firing up, I searched my local neighbourhood website "Nextdoor", looking for a trustworthy local gas/heating engineer. Luckily I found John Creasey who I contacted. John was fantastic. He responded very quickly, then visited me the next day. It took John 20 mins to fix my boiler. My boiler is approx 15 years old, so I was concerned I would end up having to face the huge cost of a replacing it. Before contacting John, I did call other engineers who, after asking how old the boiler was, began suggesting a new boiler. John, on the other hand, suspected what the fault was, based on his knowledge, and as I said, fixed it in 20 minutes. I'm very happy and would not hesitate to recommend John Creasey. Please note, John is a registered Gas Safe heating engineer, which is a legal requirement, and is something everyone should verify (via the Gas Safe website) for their own protection before calling someone to fix their boiler.
Customer in Greater London Posted on 12/11/2019 , work completed 12/11/2019