Jon Pritchard Ltd

Zach team have completed replacing one small Velux with two larger Velux windows including replastering the ceiling to a fantastic standard. The customer service was excellent, beginning with visiting to discuss the job through to a visit after the job had been completed. We were informed, consulted and reassured throughout the process with a friendly and professional manner from all member of the team. We felt supported and in communication with Zach during the job so that we were clear with what to expect at each stage and how long it would take. Zach was evidently experienced and everything happened as he said it would. We would highly recommend Jon Pritchard to anyone considering a loft conversion or roof window refit.

Great from start to finish! At first they gave a really clear, fixed price quote, with helpful advice on layout and features. They had a lot of work on, so there was a wait to start - but it was well worth it. They arranged the architect and plans and we’re really pleased with the layout/design. Started on time and worked every day, rain or shine. The whole team were great - but worth mentioning that Sam and Jamie were always polite and really hard working throughout. We were expecting dust/mess during the build, but the team were so clean - I’ve never known any other workers who hoover and wipe down so often! Using the CoConstruct app was easy to keep in touch - and they would answer questions rapidly, without fail. Sorting any minor problems/changes along the way with no fuss. The end result looks great - we’re so pleased with it. We would recommend Jon Pritchard unreservedly and without hesitation. Compared to stories from neighbours using other companies, they have been quick, reliable, professional and given us a great loft conversion!

We chose Jon Pritchard to convert our loft into our new bedroom and en-suite bathroom and the whole team definitely exceeded our expectations. It has completely transformed our home and we are extremely happy with it. Dave and Paddy were absolutely brilliant and were a pleasure to have working in our home. The whole team were very polite, professional and gave helpful, honest advice. Their knowledge and experience enabled us to feel confident with the whole project. They all completed work to the agreed budget, to a very high standard with excellent attention to detail. Communication was very good. We were kept informed throughout the whole process and updated with all developments/variations via the company app and with daily photographs. We would highly recommend them.

Jon Pritchard were fantastic from start to finish. Excellent attention to detail from the planning process right through to the finish. Jon’s team were honestly a pleasure to have in the house. Communication with them was excellent, I was kept informed of what was happening on a daily basis, they made swift progress and the site was kept clean and tidy throughout. All administration was done via an app, which meant that all costs were up-front and agreed in advance. Where decisions had to be made they gave excellent advice which enabled us to make sensible and informed choices. The job they have done is excellent, we are very pleased with it and it has made a huge difference to our house. Would very highly recommend.

We had a loft conversion (L-shaped) done with Jon Pritchard in late 2019 and we are extremely happy with the work that was done. At every stage, we were in frequent contact via the app and never had any shocks or surprises. Marcus, the project manager, was excellent, respectful, and went above and beyond to get things done. We got daily updates from him and if we ever had a query, it would be answered very promptly. One of the reasons we went with Jon Pritchard was the ease of app and ability to communicate on it, and there was a competent team of people always able to answer questions. The post-build stage consisted of a number of well-recommended people, from building cabinets and shelves to carpeting and painting and it's worth mentioning that while some of this wasn't part of the core building works, that Jon Pritchard was extremely helpful in their recommendations. There was always a level of flexibility where we would ask for what most customers do, but ultimately the decision was always ours. Thanks again for a great experience.

I highly recommend using Jon Prichard for any loft conversion being considered. Having had loft conversions before, the service provided by Jon Prichard is exceptional and if we were to do another, we would not hesitate to use Jon again. From the design stage to the fitting of carpets, all of the team were extremely professional and the communication throughout was very clear so we always knew what was happening and when. The use of an app allows very prompt and effective communication which was very useful as we both work and were not in the house whilst work was continuing. Any questions or queries we had were immediately responded to. Pictures were sent throughout so that we could see what had been done and to what standard. The quality of the finish is of a very high standard and all of the team took great pride in achieving the finish they wanted. With the wealth of experience that exists in the company, we were given lots of advice and ideas that we had not considered which has led to a loft conversion that makes the most of the space that we had. The work was completed on time and to budget and represented very good value for money. There were no extra hidden costs. We are so pleased that we chose Jon Prichard as our expectations were exceeded and we now have a loft conversion that we are delighted with.

Communication from pre to post build has been impressive through the use of a client portal which meant that we and every one in Jon Pritchard could see and understand what was happening and when at all times. Very clear change control meant that there were no "surprises" when it came to invoicing and final costs. The on site Team was led by Vince who was outstanding, meticulous in delivering our requirements and scheduling his colleagues for the relevant elements / trades of the build; every one of the Team was a pleasure to have in our home, always on time, polite, tidied after themselves and if any query (or change needed!) always made themselves available on site at convenient times to discuss and agree the next actions. We are very happy with the end result, we now have a beautiful loft room which really has exceeded our expectations. Would not hesitate to recommend JP, its just a shame that they only build lofts, but they do build them exceptionally well! Thank you to everyone - office and on site teams.

We had great service with Jon Pritchard throughout. From initial quoting, to design meetings right through to the finish of the build we would wholeheartedly recommend them. We particularly appreciated the financial transparency as things changed on our build. The contractors they used were excellent and timely.

Throughout the process of working with Jon and everyone involved in my loft, I knew what was going to happen, when and why. I got what I wanted from the design stage and throughout the project. I felt part of the team, as I was listened to and if there was anything I didn't understand about the construction or fit out stages it was explained in very helpful plain English and in a very respectful way. The core two builders who were at my house from start to finish of the project were really considerate and I was extremely happy to have them in my house from 8am to 4pm every week day for several weeks. If I had any concerns about any aspect of the project, the very helpful project manager for my loft responded quickly. This gave me the confidence not to worry and to relax into the project, and I actually found the process enjoyable even though it was a big project with many decisions to be made along the way. Using the project ap with all the specifications and decisions about my loft project also made a big difference. It was a personal service, even though the company is working at many sites across Bristol. I now have a stunning loft studio, incorporating a kitchenette and bi-fold doors, with a large separate bathroom.