A real professional
We have used Andy for some 5 or 6 years now. He is always professional, competent, friendly and his services are competitively priced. He is reliable and turns up on time. He has carried out many tasks for us including fitting a new boiler and upgrading the heating system as well as simple jobs such as sorting out leaky showers and taps. He methodically works through the issue and deals with any setbacks as and when they arise. He is not satisfied until the customer (i.e. me) is happy. I would recommend him without any hesitation and will continue to use his services again in the future.
Customer in West Sussex
Posted on 22/01/2025
, work completed 21/01/2025
Recommended
Reliable plumber and great work.
Andy Jones, Jones & Sons, Plumbers & Heating Engineers fitted a new bath and toilet having removed the old ones too. He also changed a stuck stopcock for a lever tap. He arrived when he said he would, gave us a very reasonable quote and appropriate timescale. He brought another tradesman with him to do the carpentry. All the work was carried out to a high standard and a problem was resolved immediately. I would recommend this company.
Customer in West Sussex
Posted on 23/07/2024
, work completed 15/07/2024
Recommended
Efficient and friendly
Andy responded quickly to our call and fixed our plumbing problem with little fuss, he also followed up with quotes on other jobs promptly, so we will certainly use him again.
Customer in West Sussex
Posted on 15/07/2024
, work completed 15/07/2024
Recommended
Replacing kitchen sink
Andy replaced an existing sink with a new one of slightly different dimensions. From first contact to his departure, he has been conscientious in terms of responses, pricing, and punctuality, as well as being a highly competent and thoughtful workman. I cannot recommend him highly enough at a time when it is increasingly difficult to find such reliable tradespeople. We are entirely satisfied with his work and with his pricing.
Customer in West Sussex
Posted on 01/04/2023
, work completed 31/03/2023
Recommended
Fantastic service from Jones & Sons
Fantastic service from Andy at Jones & Sons Plumbers and Heating Engineers. He has just completed our annual boiler service. He arrived on time, was very professional, polite and took the time to explain the work he was completing and provided some energy saving tips for our boiler. Would highly recommend.
Customer in West Sussex
Posted on 18/10/2022
, work completed 18/10/2022
Recommended
Endorsement Reference - The house has never been so warm!! So happy with Andy?s work
Radiators bled and two radiators replaced Water tank replaced
Which? Trusted Traders Consumer
Posted on 08/04/2021
, work completed 14/01/2021
Recommended
Endorsement Reference
Replaced old stop cock and leaking water softener unit. Repaired and serviced gas boiler. All work done at short notice in thorough and professional manner. Always explained what he was doing and why, providing us with the most cost effective solution.
Which? Trusted Traders Consumer
Posted on 08/04/2021
, work completed 29/12/2020
Recommended
Endorsement Reference - Highly recommend
Andy is very friendly and considerate. He is always on time and gets back to you promptly which is great for us as we both work and have a busy family life. He seems incredibly knowledgeable about his trade and talked me through the different options to fix my boiler and heating, finding the most costs effective way. We are really impressed with all the work he has done and will continue using Jones and Sons.
Which? Trusted Traders Consumer
Posted on 08/04/2021
, work completed 23/01/2021
Recommended
Endorsement reference
Andy Jones has completed several jobs for us at our home. Most recently he came and sorted our plumbing in the kitchen putting the waste pipes into the main downpipe. He worked within the COVID guidelines and completed the work thoroughly and tidied up after himself. He has also replaced some of our radiators in our house. He is very professional and reliable and we have several other jobs that we will be employing his services for.
Which? Trusted Traders Consumer
Posted on 08/04/2021
, work completed 01/03/2021
Recommended
Endorsement Reference - All round brilliant work
Jones and Sons have helped me on several occasions. They are very prompt at responding to enquiries and popping round to check what needs doing. Work is completed efficiently and they take pride in what they do. They also took time to help me understand how things work, even things they had not installed, such as how to isolate pipes under the sink, how my heating system works and use of the thermostat. They are also great at giving advice, in particular I was considering changing my system in my new home, but wasn't sure if that work was needed. They helped me realise that the existing system was fine as it was. I felt I fully understood what work they were doing, and that no question from me was silly. I am constantly impressed by how kind, helpful and thoughtful they are. I find them easy to talk with, they share details of what they're doing and I felt completely comfortable with them.
Which? Trusted Traders Consumer
Posted on 08/04/2021
, work completed 08/02/2021
Recommended
Endorsement Reference - The house has never been so warm! So happy with Andy's work
Radiators bled and two radiators replaced Water tank replaced
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 14/01/2021
Recommended
Endorsement Reference
Replaced old stop cock and leaking water softener unit. Repaired and serviced gas boiler. All work done at short notice in thorough and professional manner. Always explained what he was doing and why, providing us with the most cost effective solution.
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 29/12/2020
Recommended
Endorsement Reference - Highly recommend
Andy is very friendly and considerate. He is always on time and gets back to you promptly which is great for us as we both work and have a busy family life. He seems incredibly knowledgeable about his trade and talked me through the different options to fix my boiler and heating, finding the most costs effective way. We are really impressed with all the work he has done and will continue using Jones and Sons.
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 23/01/2021
Recommended
Endorsement reference
Andy Jones has completed several jobs for us at our home. Most recently he came and sorted our plumbing in the kitchen putting the waste pipes into the main down pipe. He worked within the COVID guidelines and completed the work thoroughly and tidied up after himself. He has also replaced some of our radiators in our house. He is very professional and reliable and we have several other jobs that we will be employing his services for.
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 01/03/2020
Recommended
Endorsement reference - All round brilliant work
Jones and Sons have helped me on several occasions. They are very prompt at responding to enquiries and popping round to check what needs doing. Work is completed efficiently and they take pride in what they do. They also took time to help me understand how things work, even things they had not installed, such as how to isolate pipes under the sink, how my heating system works and use of the thermostat. They are also great at giving advice, in particular I was considering changing my system in my new home, but wasn?t sure if that work was needed. They helped me realise that the existing system was fine as it was. I felt I fully understood what work they were doing, and that no question from me was silly. I am constantly impressed by how kind, helpful and thoughtful they are. I find them easy to talk with, they share details of what they?re doing and I felt completely comfortable with them.
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 08/02/2020
Recommended