Endorsement Reference Knowledgeable and thorough specialist damp surveyor services
My husband and I are in the process of purchasing a property and following a general building survey of the property, damp was detected. To help us fully understand the extend of the issues present, the remedial process and costs etc., we decided that we would instruct a specialist damp surveyor to carry out a specialist survey of the property. We contacted 3 different surveyors enquiring about their availability to conduct a damp survey for us - one of which was JPM Independent Surveyors. Jason replied to us within the hour confirming he could conduct an impartial specialist damp survey for us and he explained his services clearly and in a friendly, approachable manner. In our initial emails to the different surveyors, we expressed urgency with having the survey conducted as soon as possible. Jason picked up on this and fitted our damp survey in for the next day despite being fully booked. By comparison, the 2 other surveyors took 1 week plus to even respond to our initial enquiries! Jason attended the property to conduct the survey on the evening of 9 July 2020 and by mid afternoon on 10 July 2020, we had received from him an in depth report detailing the issues he found at the property together with pictures of those parts of the property were damp issues were identified. In addition details of the remedial works required to address the issues were included in the report. Jason also provided a whole suite of additional documents giving additional information on the works required at the property and detailing the remedial products he recommended in the report itself. The report was extremely well written and easy for a lay person to understand. Since receiving the report, Jason has been on hand to assist us with answering our questions about the remedial works and breaking down which tradesperson is best placed to pick up each aspect of the remedial works required. The whole experience with Jason has been seamless, from the initial enquiry through to the aftercare we have received following receipt of the report. Jason is thorough, professional, reliable and can meet tight timescales. We would thoroughly recommend his services to anyone looking to instruct a pre purchase specialist damp or timber report and will definitely instruct him again in the future should the need arise.