JPM Independent Surveyors

assessment of damp

Jason responded quickly to my request for a damp survey. He listened to the issues we were having and completed his surveys. He was familiar with our area and the type of building we are in. He quickly diagnosed the issue and talked us through his findings and made recommendations for fixing the issue. He then sent through a thorough report with pictures and also a list of products he recommends that we use. We were very happy with his work and explanations and solutions he provided. We would highly recommend Jason.

My husband and I are in the process of purchasing a property and following a general building survey of the property, damp was detected. To help us fully understand the extend of the issues present, the remedial process and costs etc., we decided that we would instruct a specialist damp surveyor to carry out a specialist survey of the property. We contacted 3 different surveyors enquiring about their availability to conduct a damp survey for us - one of which was JPM Independent Surveyors. Jason replied to us within the hour confirming he could conduct an impartial specialist damp survey for us and he explained his services clearly and in a friendly, approachable manner. In our initial emails to the different surveyors, we expressed urgency with having the survey conducted as soon as possible. Jason picked up on this and fitted our damp survey in for the next day despite being fully booked. By comparison, the 2 other surveyors took 1 week plus to even respond to our initial enquiries! Jason attended the property to conduct the survey on the evening of 9 July 2020 and by mid afternoon on 10 July 2020, we had received from him an in depth report detailing the issues he found at the property together with pictures of those parts of the property were damp issues were identified. In addition details of the remedial works required to address the issues were included in the report. Jason also provided a whole suite of additional documents giving additional information on the works required at the property and detailing the remedial products he recommended in the report itself. The report was extremely well written and easy for a lay person to understand. Since receiving the report, Jason has been on hand to assist us with answering our questions about the remedial works and breaking down which tradesperson is best placed to pick up each aspect of the remedial works required. The whole experience with Jason has been seamless, from the initial enquiry through to the aftercare we have received following receipt of the report. Jason is thorough, professional, reliable and can meet tight timescales. We would thoroughly recommend his services to anyone looking to instruct a pre purchase specialist damp or timber report and will definitely instruct him again in the future should the need arise.

Complete Damp Survey Jason was quick to reply and was able to get the survey done in short order. The damp survey covered all areas he could access and a complete report as provided with a quick turnaround (under 24 hours) A few follow up queries were quickly answered This is the second time we have used JMP and would do again.

I commissioned JPM to undertake a survey to determine the potential causes of damp in a property I own. The property is currently tenanted and I live in Singapore - as such I need to use vendors that are professional, reliable and trustworthy. JPM were all of these things. The communications from JPM were first class and I was impressed that they went the extra mile to keep me informed and liaise directly with the tenants for access. JPM also took numerous steps to protect both themselves and my tenants from potential impact of COVID-19. Finally, the final report was excellent and contained a number of clear recommendations to fix the issue.

JPM carried out a damp and timber survey for me on the advice of my RICS Home Buyer's report. My wife and I are buying our first home and wanted to have the peace of mind. JPM was fast to respond, quote, and managed to carry out the survey and turn around the report all inside of a week's time. The recommendations on how to fix any issues were also very clear and super helpful.

Prompt response, and delivery. Professional approach and detailed report understandable to a layman.

JPM were incredibly fast in replying to my email, visiting the property (on a weekend) and in sending me my reports. The report was more comprehensive than others which were twice the price! I would recommend JPM to anyone who wants a professional damp survey conducted.

Jason Mahoney was extremely responsive and helpful in answering my queries both pre and post survey. He phoned straight away to give me a quick summary and turned around the report in the same day. Overall great service.

We have damp in our flat. Jason did a survey for us which told us exactly what the problems were; their extent; what should be done; and gave us a shortlist of firms who could deal with it. His report was clear and arrived the next day. We would be glad to recommend him.

JPM Independent surveyors provided us with a very thorough & detailed report and delivered the report promptly. He was also happy to answer any queries we had after he had carried out the survey, which was very helpful & particular appreciated as first time buyers of a property.

He provided a damp proofing survey - first time we had used him and definitely willing again as he did everything right. He turned up on time and produced an excellent support and provided great follow up advice

Jason was prompt and efficient. He was professional and informative and was tolerant of my many questions. His comprehensive report was with me in a matter of days.

Jason undertook timber and damp survey. He provided the report promptly with clear pictures, descriptions, instructions and estimated costs. Very helpful.

Easy to contact & set up appointment. All advice explained clearly & written report, with pictures returned promptly.

Jason returned his report very quickly and it was detailed without jargon. Saved us some heartache after the home buyer report highlighted "potential damp problems". I would definitely recommend Jason.

Jason provided a proper contract and details of the work to be done. He arrived when promised. Easy to talk with. He comprehensively inspected our damp wall and tested it as expected. His full report with advice arrived by email within 48 hrs his fee was as advised initially.

Jason did a great job providing advice to fit some damp problems in my house, both sensible and cost effective. He was understanding in moving the agreed appointment at late notice which was much appreciated.

Completed the inspection and provided the report in great time. Would highly recommend.

Very knowledgeable, professional service. Easy to understand layout for the report. This survey ended up saving me a lot of money on unnecessary damp proofing works.

Jason was personable and professional. He gave good clear advice and delivered an in depth report on time.

Jason provided a range of advice, and a very useful and easy to follow report.

Enjoyed working with Jason, great support to our business needs, customer service skills were excellent. The format of reporting was easy to read and understand and also used as a tool for follow up works.