Endorsed by Which?

Just Carpentry & Locks

4.9

72 Reviews

Opening Hours
Today -
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 10:00–13:00
  • Sunday - Closed

About

A Cheltenham Locksmith (Daniel Herbert DV Security Cleared) covering Cheltenham & Gloucestershire.

Just Carpentry & Locks is an approved company member of The Master Locksmiths Association. We specialise in Locks (fitting/opening/upgrading), Master Keying, Cutting Security Keys, Doors (supply & fitting) & Security including Safes (installation/opening).

Free security surveys are available in Cheltenham with no obligation.

Established in 2004.

Also Trading Standards Approved (Buy With Confidence Scheme).

Qualified Fire Door Inspector.

Key Cutting by Code for Dimple Keys.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Access control
    • Safes
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • Doors

    • Fire doors
    • Timber doors
  • More Services

    • security solutions safes access control free surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work at short notice
Customer Service
Quality
Value
Had a front multipoint door lock that was increasingly prone to jamming. The locksmith was able to fit me in just before I was going on holiday, determined the lock was jamming from many years of accumulated dirt, and reassembled it so it worked smoother than it had ever been before.
Customer in Gloucestershire Posted on 22/10/2025 , work completed 24/06/2025
First class service
Customer Service
Quality
Value
I requested Daniel to look at my kitchen door as the lock had become very noisy and the spring in the handle appeared to have failed I was happy for Daniel to order a new handle to fit as it seemed the easiest solution to the problem Daniel kept in touch from my very first contact and turned up today exactly as agreed and exactly on time Daniel is very personable and highly professional and having dismantled the handle felt that he could fix the problem without the additional expense and delay associated with obtaining the appropriate replacement. The repair was effected with no fuss and Daniel ensured that I was completely happy with the result before leaving. This is a wonderful man who acts with total professionalism as standard. I would not hesitate to highly recommend him to anyone who needs the services of an outstanding locksmith. Thanks again Daniel.
Customer in Gloucestershire Posted on 09/01/2025 , work completed 09/01/2025
Customer focused and professional in all aspects
Customer Service
Quality
Value
Needed a locksmith to sort out issues with our front and back door (both non-emergency but would have become one had we left them). Never quite know who you're contacting from online research - also an extra layer of potential concern when you are talking locks which are protecting you and your belongings but as a subscriber to Which? magazine myself and reading the previous reviews on local trader Just Carpentry & Locks decided it looked good and called up. Daniel immediately came across as personable and professional. He visited the property to look at what we needed then sent through a quotation for the work. Having decided it was fair value we accepted and a time to do the work was soon arranged. Daniel arrived on time and carried out the work efficiently and effectively, having to spend extra time persevering with the back door which proved challenging. Appreciate not everyone is concerned about the personality of the individual who is doing a job for you but it does matter to us and I'm happy to say Daniel focuses both on the job itself and the customer, ensuring that we were happy with the work that had been done before he left and talking to us about the warranty that goes with it. In short I'm confident recommending this business and reassuring anyone wondering whether or not to contact Daniel at JC&L that, if they do, they will be met by someone who will listen to what they need and sort it out for them in a way that is both effective and customer-focused.
Customer in Gloucestershire Posted on 09/04/2024 , work completed 05/04/2024
Call out to old repair - brilliant customer service
Customer Service
Quality
Value
Daniel came out today after fitting a new door lock in Sep 2019, which seemed to have developed a fault. He promptly responded to the inquiry on Whatsapp and arrived at the agreed-upon time. He swiftly identified the issue (which was unrelated to the new lock he had installed) and resolved it without charging any additional fee. His service was excellent and friendly. Thank you.
Customer in Gloucestershire Posted on 03/05/2023 , work completed 03/05/2023
The trader replied (on 11/05/2023)
Thank you for taking the time to leave this feedback, we always pride ourselves on the service we provide.
Life Saver!
Customer Service
Quality
Value
I can't recommend this service enough. Daniel was literally a life saver when the lock to my front door gave up the ghost. He was with us within the hour and did a fantastic job in solving the issue. I will definitely be recommending this service to family and friends. Thanks again!
Cathy in Gloucestershire Posted on 01/02/2023 , work completed 01/02/2023
The trader replied (on 01/02/2023)
Thank you for the feedback Cathy, glad to get you back into your home so you could carry on working!
Repair to Tantalus
Customer Service
Quality
Value
Daniel communicated clearly and was prompt responding and very helpful to sort a locked tantalus with missing key. Daniel managed to make a key to fit and gain access to the tantalus contents without any damage being caused. His professional work and attitude were outstanding. Lovely to deal with and have in our home. Was fair with his pricing and would have no hesitation to use again and will recommend to others.
Which? Trusted Traders Consumer Posted on 10/11/2022 , work completed 25/10/2022
Excellent advice, great workmanship and service
Customer Service
Quality
Value
They provided a consultation for the installation of a new snap-proof front door lock combined with a digital locking mechanism. Daniel understood the requirements and was able to provide knowledgeable and practical advice. Following a very reasonable estimate, Daniel fitted the required hardware, calibrated the mechanism and explained the use of the new lock very clearly. His work was very professional and he was excellent at answering various questions. All work was done with minimal mess and the site was left clean and tidy. I would highly recommend Just Carpentry and Locks and Daniel for any work related to locks.
Jim in Gloucestershire Posted on 23/10/2022 , work completed 24/03/2021
Excellent work, very quick to respond
Customer Service
Quality
Value
A great service all round! Daniel responded immediately to my initial query and was extremely helpful. I was kept informed regarding my appointment and Daniel was very helpful and knowledgeable. The work was carried out to an excellent standard and an unexpected additional required part was not even charged for! I highly recommend Daniel!
Customer in Gloucestershire Posted on 09/10/2022 , work completed 07/10/2022
As good as it comes
Customer Service
Quality
Value
Daniel visited at the agreed time, and suggested the change of locks needed. He then quickly submitted a quote and a date and time to undertake the work. He arrived exactly as agreed and completed the changes of locks efficiently, and courteously. Two inherited key safes with unknown combinations were either expertly opened or removed with the minimum of fuss. Daniel is obviously an expert locksmith, and a very pleasant individual to boot.
Customer in Gloucestershire Posted on 07/07/2022 , work completed 07/07/2022
Door Lock Repair - highly recomended
Customer Service
Quality
Value
Excellent experience. Quick response to initial request. Punctual on arranged date. Very professional service, well-executed job, highly recommended.
Mark in Gloucestershire Posted on 10/05/2022 , work completed 10/05/2022
lock replacement and repairs
Customer Service
Quality
Value
We contacted to repair/replace internal and external locks. Prompt response to initial enquiry and quote given. All work done at agreed times and within quote. We were given professional guidance and the work carried out in a clean and tidy manner. We have been very happy with all aspects and would recommend
Martin in Gloucestershire Posted on 16/12/2021 , work completed 14/12/2021
The trader replied (on 19/12/2021)
Thank you Martin, It was good to see a customer being proactive with their locks and hardware.
Committed and Professional
Customer Service
Quality
Value
Daniel Herbert was engaged to repair a door that had stuck shut. He took a look and offered a written quote. The job turned out to be tricky as the lock had disintegrated in the door. He stuck with it and tried all sorts of ways to open the door before replacing the lock. Many others would have given up but he persevered and eventually, after many hours he fixed the door completely. I have no hesitation in recommending him for his diligence his professionalism and more importantly his positive attitude. It gave me confidence and I will definitely be using him again.
Richard in Worcestershire Posted on 20/09/2021 , work completed 20/09/2021
The trader replied (on 22/09/2021)
Thank you for your kind words Richard, glad to help and also open this door for your cat!
Helpful and upfront advice
Customer Service
Quality
Value
Upon contacting Just Carpentry and Locks via their website, from a link on Which. Daniel asked questions via email to assess issue I had and gave advice to try before incurring costs. Arrived on time. Used a protective mat and and wore face mask without asking if needed. (I have had some trades ask if needed). Gave initial written quote of job. Then once lock taken apart gave two options in writing with cost for me to decide before work completed. Work completed efficiently and professionally, taking time to check and adjust the lock and door. Work guaranteed for 12 months. I would use Daniel again and highly recommend him.
Simon in Gloucestershire Posted on 16/05/2021 , work completed 15/05/2021
Door Lock Broken
Customer Service
Quality
Value
I contacted Just Carpentry & Locks with a problem this afternoon and after establishing what the fault was and its remedy, to replace the locking mechanism, (and price quote, £165) Daniel has been and gone and done the job as promised. Daniel was efficient and courteous. He explained what he was doing at each step. I am very happy with Daniel's work.
Customer in Gloucestershire Posted on 23/04/2021 , work completed 23/04/2021
Secure again
Customer Service
Quality
Value
Lost my keys and therefore felt insecure, had someone picked them up? Daniel came and changed my locks, both front door and garage. Very professional, very swift and very friendly, excellent job. Many thanks will recommend to the world!!!!!
Beryl in Gloucestershire Posted on 23/03/2021 , work completed 23/03/2021
Dealt with lock changes, and made a new door for me
Customer Service
Quality
Value
Superb, excellent in every way. reasonably priced.
Which? Trusted Traders Consumer Posted on 18/03/2021 , work completed 20/02/2021
Professional and friendly
Customer Service
Quality
Value
Fitted new front door handles. Good job done, fairly quickly and as per quote. Very friendly and good communication.
Customer in Gloucestershire Posted on 10/03/2021 , work completed 10/03/2021
Replace garage lock
Customer Service
Quality
Value
Dan was very helpful and advised me what I need to need, took a couple of photos of the lock to see what needs replacing. After giving a fair price, he fitted the locks a couple of days later. Was pleased with his work and gave him more work the following week. Would recommend to everyone.
Customer in Gloucestershire Posted on 05/04/2020 , work completed 04/03/2020
Key stuck externally in bespoke oak front door
Customer Service
Quality
Value
Normal methods for removing a stuck key had failed so I decided to try a member of the Master Locksmiths Association. Daniel responded quickly and from the start clearly had excellent knowledge and experience of the unusual key wind up security mechanism. He approached the situation with thought, care and skill and patiently resolved the problem. I am not easily impressed by tradesmen today and seldom feel a recommendation is justified but my experience was that Daniel's work is outstanding.
Customer in Gloucestershire Posted on 29/09/2019 , work completed 27/09/2019
All good
Customer Service
Quality
Value
Lock fitted to internal door, all as requested, good job left tidy and neat, arrived at expected time, would recommend.
Customer in Gloucestershire Posted on 03/07/2019 , work completed 03/07/2019
Very knowledgeable and excellent quality of service
I contacted Just Carpentry and Locks to assist with replacing/correcting door handle fittings that a different company had previously fitted. They responded promptly, visited the house and provided excellent quality of information as to what was wrong and what needed to be done to correct the situation. I would not have been able to get the original work issues resolved without their assistance and helpful provision of information. At all times, they were very courteous and communicated promptly. I would be very happy to recommend their services. Martin, Cheltenham
Customer in Gloucestershire Posted on 28/05/2019 (Reviewer did not use service)
Excellent Service
Customer Service
Quality
Value
Daniel sorted out a lock which we had lost the keys for. He was able to give me a next day appointment. Excellent service would high recommend.
Customer in Gloucestershire Posted on 10/04/2019 , work completed 09/04/2019
Great work and fast
Customer Service
Quality
Value
Excellent service. Cost agreed up front, turned up when he said he would, did the job, all very professional. Highly recommended!
Customer in Gloucestershire Posted on 08/04/2019 , work completed 05/04/2019
Broken front door lock
Customer Service
Quality
Value
So happy with the work completed and the communication. Very quick and efficient. Would highly recommend.
Customer in Gloucestershire Posted on 13/03/2019 , work completed 12/03/2019
Highly recommend
Customer Service
Quality
Value
Aftercare service was done very professionally. Trader was courteous and very helpful and arrived on time as planned. I would highly recommend the company to anybody.
Maxin, Gloucestershire Posted on 14/02/2019 , work completed 14/02/2019