Endorsed by Which?

Just Carpentry & Locks

4.9

69 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 07:00–19:00
  • Sunday - Closed

About

A trusted Cheltenham Locksmith (Daniel Herbert DV Security Cleared) covering Gloucestershire.

Just Carpentry & Locks is an approved company member of The Master Locksmiths Association. We specialise in Locks (fitting/opening/upgrading), Doors (supply & fitting) & Security (CCTV/Grilles/Security Gates) including Safes (installation/opening).

Free security surveys are available in Cheltenham with no obligation.

Established in 2004.

Also Trading Standards Approved (Buy With Confidence Scheme).

What we do

  • Locksmiths

    • Emergency locksmith service
    • Access control
    • Safes
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • Doors

    • Fire doors
    • Timber doors
  • More Services

    • security solutions safes access control free surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
69 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Call out to old repair - brilliant customer service
Customer Service
Quality
Value
Daniel came out today after fitting a new door lock in Sep 2019, which seemed to have developed a fault. He promptly responded to the inquiry on Whatsapp and arrived at the agreed-upon time. He swiftly identified the issue (which was unrelated to the new lock he had installed) and resolved it without charging any additional fee. His service was excellent and friendly. Thank you.
Customer in Gloucestershire Posted on 03/05/2023 , work completed 03/05/2023
The trader replied (on 11/05/2023)
Thank you for taking the time to leave this feedback, we always pride ourselves on the service we provide.
Life Saver!
Customer Service
Quality
Value
I can't recommend this service enough. Daniel was literally a life saver when the lock to my front door gave up the ghost. He was with us within the hour and did a fantastic job in solving the issue. I will definitely be recommending this service to family and friends. Thanks again!
Cathy in Gloucestershire Posted on 01/02/2023 , work completed 01/02/2023
The trader replied (on 01/02/2023)
Thank you for the feedback Cathy, glad to get you back into your home so you could carry on working!
Repair to Tantalus
Customer Service
Quality
Value
Daniel communicated clearly and was prompt responding and very helpful to sort a locked tantalus with missing key. Daniel managed to make a key to fit and gain access to the tantalus contents without any damage being caused. His professional work and attitude were outstanding. Lovely to deal with and have in our home. Was fair with his pricing and would have no hesitation to use again and will recommend to others.
Which? Trusted Traders Consumer Posted on 10/11/2022 , work completed 25/10/2022
Excellent advice, great workmanship and service
Customer Service
Quality
Value
They provided a consultation for the installation of a new snap-proof front door lock combined with a digital locking mechanism. Daniel understood the requirements and was able to provide knowledgeable and practical advice. Following a very reasonable estimate, Daniel fitted the required hardware, calibrated the mechanism and explained the use of the new lock very clearly. His work was very professional and he was excellent at answering various questions. All work was done with minimal mess and the site was left clean and tidy. I would highly recommend Just Carpentry and Locks and Daniel for any work related to locks.
Jim in Gloucestershire Posted on 23/10/2022 , work completed 24/03/2021
Excellent work, very quick to respond
Customer Service
Quality
Value
A great service all round! Daniel responded immediately to my initial query and was extremely helpful. I was kept informed regarding my appointment and Daniel was very helpful and knowledgeable. The work was carried out to an excellent standard and an unexpected additional required part was not even charged for! I highly recommend Daniel!
Customer in Gloucestershire Posted on 09/10/2022 , work completed 07/10/2022
As good as it comes
Customer Service
Quality
Value
Daniel visited at the agreed time, and suggested the change of locks needed. He then quickly submitted a quote and a date and time to undertake the work. He arrived exactly as agreed and completed the changes of locks efficiently, and courteously. Two inherited key safes with unknown combinations were either expertly opened or removed with the minimum of fuss. Daniel is obviously an expert locksmith, and a very pleasant individual to boot.
Customer in Gloucestershire Posted on 07/07/2022 , work completed 07/07/2022
Door Lock Repair - highly recomended
Customer Service
Quality
Value
Excellent experience. Quick response to initial request. Punctual on arranged date. Very professional service, well-executed job, highly recommended.
Mark in Gloucestershire Posted on 10/05/2022 , work completed 10/05/2022
lock replacement and repairs
Customer Service
Quality
Value
We contacted to repair/replace internal and external locks. Prompt response to initial enquiry and quote given. All work done at agreed times and within quote. We were given professional guidance and the work carried out in a clean and tidy manner. We have been very happy with all aspects and would recommend
Martin in Gloucestershire Posted on 16/12/2021 , work completed 14/12/2021
The trader replied (on 19/12/2021)
Thank you Martin, It was good to see a customer being proactive with their locks and hardware.
Committed and Professional
Customer Service
Quality
Value
Daniel Herbert was engaged to repair a door that had stuck shut. He took a look and offered a written quote. The job turned out to be tricky as the lock had disintegrated in the door. He stuck with it and tried all sorts of ways to open the door before replacing the lock. Many others would have given up but he persevered and eventually, after many hours he fixed the door completely. I have no hesitation in recommending him for his diligence his professionalism and more importantly his positive attitude. It gave me confidence and I will definitely be using him again.
Richard in Worcestershire Posted on 20/09/2021 , work completed 20/09/2021
The trader replied (on 22/09/2021)
Thank you for your kind words Richard, glad to help and also open this door for your cat!
Helpful and upfront advice
Customer Service
Quality
Value
Upon contacting Just Carpentry and Locks via their website, from a link on Which. Daniel asked questions via email to assess issue I had and gave advice to try before incurring costs. Arrived on time. Used a protective mat and and wore face mask without asking if needed. (I have had some trades ask if needed). Gave initial written quote of job. Then once lock taken apart gave two options in writing with cost for me to decide before work completed. Work completed efficiently and professionally, taking time to check and adjust the lock and door. Work guaranteed for 12 months. I would use Daniel again and highly recommend him.
Simon in Gloucestershire Posted on 16/05/2021 , work completed 15/05/2021