Just Carpentry & Locks

Needed a locksmith to sort out issues with our front and back door (both non-emergency but would have become one had we left them). Never quite know who you're contacting from online research - also an extra layer of potential concern when you are talking locks which are protecting you and your belongings but as a subscriber to Which? magazine myself and reading the previous reviews on local trader Just Carpentry & Locks decided it looked good and called up. Daniel immediately came across as personable and professional. He visited the property to look at what we needed then sent through a quotation for the work. Having decided it was fair value we accepted and a time to do the work was soon arranged. Daniel arrived on time and carried out the work efficiently and effectively, having to spend extra time persevering with the back door which proved challenging. Appreciate not everyone is concerned about the personality of the individual who is doing a job for you but it does matter to us and I'm happy to say Daniel focuses both on the job itself and the customer, ensuring that we were happy with the work that had been done before he left and talking to us about the warranty that goes with it. In short I'm confident recommending this business and reassuring anyone wondering whether or not to contact Daniel at JC&L that, if they do, they will be met by someone who will listen to what they need and sort it out for them in a way that is both effective and customer-focused.

Daniel came out today after fitting a new door lock in Sep 2019, which seemed to have developed a fault. He promptly responded to the inquiry on Whatsapp and arrived at the agreed-upon time. He swiftly identified the issue (which was unrelated to the new lock he had installed) and resolved it without charging any additional fee. His service was excellent and friendly. Thank you.

I can't recommend this service enough. Daniel was literally a life saver when the lock to my front door gave up the ghost. He was with us within the hour and did a fantastic job in solving the issue. I will definitely be recommending this service to family and friends. Thanks again!

They provided a consultation for the installation of a new snap-proof front door lock combined with a digital locking mechanism. Daniel understood the requirements and was able to provide knowledgeable and practical advice. Following a very reasonable estimate, Daniel fitted the required hardware, calibrated the mechanism and explained the use of the new lock very clearly. His work was very professional and he was excellent at answering various questions. All work was done with minimal mess and the site was left clean and tidy. I would highly recommend Just Carpentry and Locks and Daniel for any work related to locks.

A great service all round! Daniel responded immediately to my initial query and was extremely helpful. I was kept informed regarding my appointment and Daniel was very helpful and knowledgeable. The work was carried out to an excellent standard and an unexpected additional required part was not even charged for! I highly recommend Daniel!

Daniel visited at the agreed time, and suggested the change of locks needed. He then quickly submitted a quote and a date and time to undertake the work. He arrived exactly as agreed and completed the changes of locks efficiently, and courteously. Two inherited key safes with unknown combinations were either expertly opened or removed with the minimum of fuss. Daniel is obviously an expert locksmith, and a very pleasant individual to boot.

Excellent experience. Quick response to initial request. Punctual on arranged date. Very professional service, well-executed job, highly recommended.

We contacted to repair/replace internal and external locks. Prompt response to initial enquiry and quote given. All work done at agreed times and within quote. We were given professional guidance and the work carried out in a clean and tidy manner. We have been very happy with all aspects and would recommend

Daniel Herbert was engaged to repair a door that had stuck shut. He took a look and offered a written quote. The job turned out to be tricky as the lock had disintegrated in the door. He stuck with it and tried all sorts of ways to open the door before replacing the lock. Many others would have given up but he persevered and eventually, after many hours he fixed the door completely. I have no hesitation in recommending him for his diligence his professionalism and more importantly his positive attitude. It gave me confidence and I will definitely be using him again.