Needed a locksmith to sort out issues with our front and back door (both non-emergency but would have become one had we left them). Never quite know who you're contacting from online research - also an extra layer of potential concern when you are talking locks which are protecting you and your belongings but as a subscriber to Which? magazine myself and reading the previous reviews on local trader Just Carpentry & Locks decided it looked good and called up. Daniel immediately came across as personable and professional. He visited the property to look at what we needed then sent through a quotation for the work. Having decided it was fair value we accepted and a time to do the work was soon arranged. Daniel arrived on time and carried out the work efficiently and effectively, having to spend extra time persevering with the back door which proved challenging. Appreciate not everyone is concerned about the personality of the individual who is doing a job for you but it does matter to us and I'm happy to say Daniel focuses both on the job itself and the customer, ensuring that we were happy with the work that had been done before he left and talking to us about the warranty that goes with it. In short I'm confident recommending this business and reassuring anyone wondering whether or not to contact Daniel at JC&L that, if they do, they will be met by someone who will listen to what they need and sort it out for them in a way that is both effective and customer-focused.