Just Carpentry & Locks

Needed a locksmith to sort out issues with our front and back door (both non-emergency but would have become one had we left them). Never quite know who you're contacting from online research - also an extra layer of potential concern when you are talking locks which are protecting you and your belongings but as a subscriber to Which? magazine myself and reading the previous reviews on local trader Just Carpentry & Locks decided it looked good and called up. Daniel immediately came across as personable and professional. He visited the property to look at what we needed then sent through a quotation for the work. Having decided it was fair value we accepted and a time to do the work was soon arranged. Daniel arrived on time and carried out the work efficiently and effectively, having to spend extra time persevering with the back door which proved challenging. Appreciate not everyone is concerned about the personality of the individual who is doing a job for you but it does matter to us and I'm happy to say Daniel focuses both on the job itself and the customer, ensuring that we were happy with the work that had been done before he left and talking to us about the warranty that goes with it. In short I'm confident recommending this business and reassuring anyone wondering whether or not to contact Daniel at JC&L that, if they do, they will be met by someone who will listen to what they need and sort it out for them in a way that is both effective and customer-focused.

Daniel came out today after fitting a new door lock in Sep 2019, which seemed to have developed a fault. He promptly responded to the inquiry on Whatsapp and arrived at the agreed-upon time. He swiftly identified the issue (which was unrelated to the new lock he had installed) and resolved it without charging any additional fee. His service was excellent and friendly. Thank you.

I can't recommend this service enough. Daniel was literally a life saver when the lock to my front door gave up the ghost. He was with us within the hour and did a fantastic job in solving the issue. I will definitely be recommending this service to family and friends. Thanks again!

They provided a consultation for the installation of a new snap-proof front door lock combined with a digital locking mechanism. Daniel understood the requirements and was able to provide knowledgeable and practical advice. Following a very reasonable estimate, Daniel fitted the required hardware, calibrated the mechanism and explained the use of the new lock very clearly. His work was very professional and he was excellent at answering various questions. All work was done with minimal mess and the site was left clean and tidy. I would highly recommend Just Carpentry and Locks and Daniel for any work related to locks.

A great service all round! Daniel responded immediately to my initial query and was extremely helpful. I was kept informed regarding my appointment and Daniel was very helpful and knowledgeable. The work was carried out to an excellent standard and an unexpected additional required part was not even charged for! I highly recommend Daniel!

Daniel visited at the agreed time, and suggested the change of locks needed. He then quickly submitted a quote and a date and time to undertake the work. He arrived exactly as agreed and completed the changes of locks efficiently, and courteously. Two inherited key safes with unknown combinations were either expertly opened or removed with the minimum of fuss. Daniel is obviously an expert locksmith, and a very pleasant individual to boot.

Excellent experience. Quick response to initial request. Punctual on arranged date. Very professional service, well-executed job, highly recommended.

We contacted to repair/replace internal and external locks. Prompt response to initial enquiry and quote given. All work done at agreed times and within quote. We were given professional guidance and the work carried out in a clean and tidy manner. We have been very happy with all aspects and would recommend

Daniel Herbert was engaged to repair a door that had stuck shut. He took a look and offered a written quote. The job turned out to be tricky as the lock had disintegrated in the door. He stuck with it and tried all sorts of ways to open the door before replacing the lock. Many others would have given up but he persevered and eventually, after many hours he fixed the door completely. I have no hesitation in recommending him for his diligence his professionalism and more importantly his positive attitude. It gave me confidence and I will definitely be using him again.

Upon contacting Just Carpentry and Locks via their website, from a link on Which. Daniel asked questions via email to assess issue I had and gave advice to try before incurring costs. Arrived on time. Used a protective mat and and wore face mask without asking if needed. (I have had some trades ask if needed). Gave initial written quote of job. Then once lock taken apart gave two options in writing with cost for me to decide before work completed. Work completed efficiently and professionally, taking time to check and adjust the lock and door. Work guaranteed for 12 months. I would use Daniel again and highly recommend him.

I contacted Just Carpentry & Locks with a problem this afternoon and after establishing what the fault was and its remedy, to replace the locking mechanism, (and price quote, £165) Daniel has been and gone and done the job as promised. Daniel was efficient and courteous. He explained what he was doing at each step. I am very happy with Daniel's work.

Lost my keys and therefore felt insecure, had someone picked them up? Daniel came and changed my locks, both front door and garage. Very professional, very swift and very friendly, excellent job. Many thanks will recommend to the world!!!!!

Fitted new front door handles. Good job done, fairly quickly and as per quote. Very friendly and good communication.

Dan was very helpful and advised me what I need to need, took a couple of photos of the lock to see what needs replacing. After giving a fair price, he fitted the locks a couple of days later. Was pleased with his work and gave him more work the following week. Would recommend to everyone.

Normal methods for removing a stuck key had failed so I decided to try a member of the Master Locksmiths Association. Daniel responded quickly and from the start clearly had excellent knowledge and experience of the unusual key wind up security mechanism. He approached the situation with thought, care and skill and patiently resolved the problem. I am not easily impressed by tradesmen today and seldom feel a recommendation is justified but my experience was that Daniel's work is outstanding.

Lock fitted to internal door, all as requested, good job left tidy and neat, arrived at expected time, would recommend.

I contacted Just Carpentry and Locks to assist with replacing/correcting door handle fittings that a different company had previously fitted. They responded promptly, visited the house and provided excellent quality of information as to what was wrong and what needed to be done to correct the situation. I would not have been able to get the original work issues resolved without their assistance and helpful provision of information. At all times, they were very courteous and communicated promptly. I would be very happy to recommend their services. Martin, Cheltenham

Daniel sorted out a lock which we had lost the keys for. He was able to give me a next day appointment. Excellent service would high recommend.

Excellent service. Cost agreed up front, turned up when he said he would, did the job, all very professional. Highly recommended!

So happy with the work completed and the communication. Very quick and efficient. Would highly recommend.

Dan was very helpful, efficient, fast working and fair priced. We would recommend him and will use him again in future.

Phoned back after I'd left a message. Came when they said they would and repaired a broken lock. Did a quick and efficient job. Would highly recommend.

Dan was very professional from the start. I approached him by phone, he was couteous and polite, taking time to ensure I understood all options. For the appointment he was delayed, but sent a message to let me know new eta (10 mins later than originally planned). He proceeded to sort out our problem very quickly. Extremely pleased and would have no hesitation in recommending!

Repaired a UPVC broken lock - came out the same day as our call for help. We had no idea what was causing the issue and originally thought the whole door locking system would need to be replaced. However after a thorough inspection Daniel said the lock could be repaired and wouldn't need replacing after all, therefore a cheaper bill for us . Very prompt and polite and would highly recommend.

A very quick response and good communication. Daniel has great problem-solving skills and I am no longer afraid of using our front door!

Very polite Daniel came out the day I called as our back door wouldn't lock. Gave me a quote and completed the work the same day. Very efficient and reasonably priced. Would certainly recommend .

Daniel was the only locksmith who replied to my email. Whilst it wasn't an emergency, he still came round within a few days and sorted my problem very quickly with no fuss. He arrived at the time he said he would. Would recommend to anyone.

Ended up being locked out our new home. Dan was recommended to us by the first locksmith we called, who was unavailable. Dan was able to give us a time line on when he would be able to get there. Arrived, was courteous, provided a quote that was competitive, stating we were under no obligation if uncertain. On agreement, was able to get us in the house quickly and then continued to check the other locks to make certain we would be OK in the future. Would highly recommend!

Daniel was very friendly and extremely efficient at replacing our locks. He did an excellent job and we are very happy with the final result. We would recommend him to anyone who requires their locks to be changed.

Daniel came to do an emergency lockfitting on our property and did the job in double-quick time on a Sunday morning; the new lock is a significant upgrade on the previous one and we are exceptionally happy with it. Excellent service all round.

When I got my key stuck in my lock these guys were there. They replied to my early morning message within 1/2 an hour and we’re able to come and deal with it later in the day. Within in 5mins off them turning up I was back in he house. I can’t thank these guys enough

Daniel, was very efficient & certainly knows his craft. He arrived when he said he would, offered advice when needed. We chose the new door & fittings & on the day of installation arrived, got on with the job & tidied up on completion. We are still very pleased with our choice. Daniel was very personable & efficient & I wouldn't hesitate in recommending him to anyone who needed this kind of work. Peter JOHN, Cheltenham. 10 October 2017

Used this company to free a jammed lock and replace it with an improved method of access

Changed the lock on my door. Very quick good quality and good value

I came across Daniel as he was doing some work on behalf of the Management Company of my block of flats. I was having problems with new door handles coming away from the door. Daniel quickly diagnosed and explained the problem (its too easy for a novice to buy smart new handles and to have them installed without understanding what is required to fix modern handles). He ordered the necessary parts, and quietly and competently reinstalled all the door handles - and they now work without coming off in your hand! Prompt, tidy and good workmanship. Excellent job.

I had a bad experience with a local locksmith two weeks ago ,who left me with an unusable lock. I was recommended Daniel Herbert. He arrived promptly, worked efficiently and professionally, replaced the lock. I would definitely use him again and recommend him. Thank you Daniel

A broken UVPC window lock required unlocking and replacing. Daniel was on time and carried out the work efficiently with no mess. Would highly recommend Daniel Herbert.

On previous Monday morning, I was looking a specific part, a split spindle which are hard to track down but I met this gentleman at Cheltenham town when he parked his van and I politely asked him if he can help me to search the part which I need urgently. He was very happy to help and gave me the part, I was over the moon. I have a lot of respect for this firm and will use their help in future. Highly appreciated and won't forget this.

Very quickly responded to my call and sorted out the problem with the door mechanism very professionally. I would not hesitate using their services again.

Daniel was prompt in carrying out the survey and quoting for work required and installed the locks required promptly. Very pleasant personality and good value for money.

After being burgled, we rang Just Locks & Carpentry for replacement of five household door locks. We received prompt and friendly advice, a decent estimate and our new locks were fitted within four days of measurement and survey. Our final invoice for the work matched the original estimate.

I accidentally locked myself out of my house on Monday 5th October 2015. Went to the police-station who put me in touch with Daniel at jclock who picked me up close to the station, drove me home and got my door open to let me in. Service was friendly, courteous and efficient. Good value for money too - I locked myself out last Christmas but was charged about twice as much for the same service by a different locksmith.

Well, what can I say? A small job, but important that we got it sorted quickly, within a very narrow window of opportunity. Dan was brilliant. Efficient, patient and generous. You don't find many like him nowadays, and I so wish that you did. So, well done Dan. You win the prize for absolute professionalism as far as I am concerned.