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Just Gas Ltd

4.9

108 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Just Gas Ltd are a family run business who have been trading for over 16 years, We specialise in heating and gas engineering, and have a team of highly skilled and experienced engineers covering Torbay, Totnes, Teignbridge, and Dartmouth.

We are happy to help you with any domestic or commercial work and have dedicated engineers specialising in new installations, servicing and breakdowns of mains gas and LPG appliances.

No job is too big or too small, please just call us to discuss your requirements.

Please check out our fantastic customer reviews.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Smart Homes

  • More Services

    • automated heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very efficient service
Customer Service
Quality
Value
I rang on Monday and was dealt with in a friendly and efficient way.I was quoted the likely costs clearly.Graham came the next day and mended the boiler , and also found a gas leak which he cured.It was all done smoothly and efficiently - A great service.
Customer in Torbay Posted on 26/11/2025 , work completed 25/11/2025
The trader replied (on 01/12/2025)
Many thanks for choosing Just Gas Ltd for your boiler repairs and servicing, and for taking the time to leave us this kind review. We look forward to working with you again in the future.
My boiler was serviced by My Gas & a fault was found. The engineer was very proficient, most knowledgeable with the work he carried out.
Customer Service
Quality
Value
My boiler was serviced by My Gas & a fault was found. All was dealt with proficiently & was most knowledgeable with the work he carried out. My condenser was blocked which had made the ignition flame flicker, once cleaned out the desired results were achieved, by a very pleasant & competent Gas Engineer.
Customer in Torbay Posted on 30/10/2025 , work completed 29/10/2025
The trader replied (on 31/10/2025)
We hope you mean Just Gas, but we love a good review either way :)
Boiler Service
Customer Service
Quality
Value
Dealing with the office and engineers is a pleasure. Polite, honest, helpful, reliable accommodating. It is refreshing to experience good old fashioned service! Thank you ‘Just Gas’ I highly recommend!
Customer in Torbay Posted on 28/10/2025 , work completed 28/10/2025
The trader replied (on 31/10/2025)
Thank you for the wonderful review, and for choosing Just Gas. We strive to provide a memorable customer experience and we are absolutely thrilled that we met your expectations.
Boiler service
Customer Service
Quality
Value
Have used just gas for our yearly boiler service for the last 2yrs. They are always pleasant when you phone. Turn up on time, offer advice and always leave the job tidy. Very good company that gives a good service.
Customer in Posted on 17/09/2025 , work completed 16/09/2025
The trader replied (on 18/09/2025)
Thank you for the kind review and for choosing Just Gas. We strive to provide a memorable customer experience and we are thrilled we met your expectations.
Wonderful team
Customer Service
Quality
Value
Just Gas are an amazing team and make the whole process so easy of phoning up to make an appt for a boiler service through to the appt itself. The whole team are wonderful! Last year they replaced some radiators for me and serviced the boiler. Today they've serviced the boiler and bled the radiators. They even send a link when the engineer is on his way! I've taken out a service plan so I can pay monthly, much easier for budgeting. Really impressed throughout the process, everyone is so helpful, so polite and kind. The house was spotless when Chris left. I highly recommend Just Gas!
Customer in Torbay Posted on 16/09/2025 , work completed 16/09/2025
The trader replied (on 18/09/2025)
Thank you so much for leaving this wonderful review, we aim to provide a memorable customer experience and I am really pleased that we seem to have achieved our goal. It's always a pleasure to do great work for great people, we look forward to working with you again in the future.
Another efficient boiler service by Just Gas Ltd
Customer Service
Quality
Value
Just Gas have just carried out our annual boiler service. Engineer arrived on time, and was very helpful, professional and knowledgeable. No problems, everything working as it should. We discussed a couple of minor aspects that we might address next time. Very impressed. Highly recommended.
Customer in Devon Posted on 05/09/2025 , work completed 03/09/2025
The trader replied (on 16/09/2025)
Thank you so much for taking the time to leave us this kind review. We are thrilled you are satisfied with our service.
Efficiency is their objective
Customer Service
Quality
Value
We have always found Just Gas Ltd a most reliable and efficient company to deal with. Chris, the engineer, who came to service the boiler was considerate, text before arrival, and polite meeting us. The company deserves the highest recommendation for how they look after their clients.
Customer in Devon Posted on 12/08/2025 , work completed 11/08/2025
The trader replied (on 13/08/2025)
Thank you so much for your kind review and for taking the time to share your thoughts. For small family businesses like us, these have a huge impact and we really appreciate it.
Excellent service
Customer Service
Quality
Value
As a retired gas engineer I have worked with and experienced many boiler installation firms over the years. I must say Just Gas are among the very top firms for boiler installation. They were helpful in selecting and supplying my chosen boiler at a good price. Arrived on time for installation and the two engineers they sent(Jake and Ryan) were excellent. They were respectful of my property, tidy and organised throughout install and have done a very professional job. They went to great lengths to ensure I was entirely happy with their work. I am a demanding and pedantic customer so difficult to impress. It was a pleasure to use this small family business and any future requirements I have, they will be my first call. Finally work was carried out to agreed timeframe and price, no hidden surprises. Happy to recommend them to anyone potentially looking for a new boiler.
Customer in Torbay Posted on 02/08/2025 , work completed 31/07/2025
The trader replied (on 05/08/2025)
Thank you so much for leaving this wonderful review, we aim to provide a memorable customer experience and I am really pleased that we seem to have achieved our goal. It's always a pleasure to do great work for great people, we look forward to working with again in the future.
Brilliant Boiler Service
Customer Service
Quality
Value
The engineer arrived on time, and was polite, helpful, and knowledgeable. He left no mess, and was quick.
Customer in Torbay Posted on 11/06/2025 , work completed 10/06/2025
The trader replied (on 13/06/2025)
Thank you for choosing Just Gas for your boiler servicing, and for taking the time to leave us this great review.
Replacement combi boiler
Customer Service
Quality
Value
The best way I can summarise everything about this family company is......don't hesitate, choose Just Gas, they are very professional, polite, and very customer focused. It's a relaxed no pressure company, which is clearly very well run. I had a couple of requests, I wanted to keep the boxing in as it was, accepting that the boiler was slimmer than original. Despite a filter potentially causing that to be an issue, Jake (?) managed to fit it at a slight angle, to enable the boxing in to still cover all the pipework. I wanted the condenser pipe to be hidden, they did this too, I was genuinely really pleased with the installation, and would strongly recommend.
Customer in Torbay Posted on 19/05/2025 , work completed 02/04/2025
The trader replied (on 22/05/2025)
Wow, it's reviews like this that make it all worthwhile!! Thank you so much for your kind review and for taking the time to share your thoughts. For small local businesses like us, these have a huge impact and we really appreciate it. And Thank you for choosing Just Gas for your boiler installation. We look forward to working with you again in the future.
Excellent Service
Customer Service
Quality
Value
Very impressed with the prompt friendly service I received. When phoning to book a service for my boiler an appointment was made at quite short notice, to fit my work in to validate my boiler manufacturer's guarantee. Would definitely recommend this company to anyone wishing to find an efficient and reliable gas company.
Customer in Torbay Posted on 10/02/2025 , work completed 30/01/2025
The trader replied (on 22/05/2025)
Thank you for choosing Just Gas for your boiler servicing, and for taking the time to leave us this great review.
Professional and efficient
Customer Service
Quality
Value
Have used Just Gas for the past three years servicing and repair. Their engineers are always prompt, efficient and courteous. In the event of an emergency would have no hesitation in calling them out. Competitive rates for the work.
Customer in Devon Posted on 03/01/2025 , work completed 02/01/1925
The trader replied (on 06/01/2025)
Thank you for choosing Just Gas for your servicing and repairs, we are thrilled that you were satisfied with our service.
Excellent Service
Customer Service
Quality
Value
Really friendly company, they actually do what they say they'll do! They turn up on time and get the job done. Have used them for boiler service and gas checks, as well as a leaking radiator repair. All good
Customer in Torbay Posted on 22/12/2024 , work completed 17/12/2024
The trader replied (on 06/01/2025)
Thank you for choosing Just Gas for your boiler servicing and gas safety inspections, and for leaving us a fantastic review. We look forward to working with you again.
Central heating boiler repair and service
Customer Service
Quality
Value
I received next-day service having used Just Gas Ltd for the first time. I chose them as they were a local company who were Gas Safe registered and had been trading for several years. The plumber who did the work was Jake Madelin and he arrived on schedule, was very knowledgeable and helpful, and sorted my problem out on the day. My boiler is now working fine. Would use them again for any central heating/boiler issues or servicing.
Customer in Torbay Posted on 15/11/2024 , work completed 12/11/2024
The trader replied (on 18/11/2024)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service.
Radiator leak!
Customer Service
Quality
Value
I tried to bleed a radiator and broke the bleed valve! Water jetting out of it!!! Help!!! Phoned Martin at Just Gas who told me how to stem the leak and said he would organise a engineer to come out and repair it. A great guy came out later and was really helpful and fixed the radiator and went out of his way to ensure any he bleed all the radiators to make sure heating was back to normal. Just Gas went out of their way to help! Thank you!
Customer in Torbay Posted on 17/10/2024 , work completed 17/10/2024
The trader replied (on 21/10/2024)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Gas safety inspection for a boat
Customer Service
Quality
Value
Fantastic service & support again from Graham and the team at Just Gas. Second year of using them for a gas safety check on our motor cruiser. Very flexible with booking it in and the fact we needed to move it a couple of times. Got text reminders and confirmation that Graham was on his way & a phone call on arrival, exactly at the time they said they'd be there. Thoroughly recommended.
Customer in Devon Posted on 17/09/2024 , work completed 17/09/2024
The trader replied (on 20/09/2024)
Thank you for choosing Just Gas to safety test your boat, and for leaving us a fantastic review. We look forward to working with you again.
Boiler service
Customer Service
Quality
Value
Excellent service, prompt,polite and self sufficient! Will be using them again. Thank you very much.
Customer in Devon Posted on 11/09/2024 , work completed 03/09/2024
The trader replied (on 13/09/2024)
Thank you for the kind review and for choosing Just Gas. We strive to provide a memorable customer experience and we are thrilled we met your expectations.
First class service
Customer Service
Quality
Value
Called for boiler break down today, response was within a couple of hours first class service from company and especially the engineer who diagnosed problem in very short time and was really helpful, helping me solve the problem. Would most definitely recommend this company.
Customer in Torbay Posted on 30/07/2024 , work completed 30/07/2024
The trader replied (on 01/08/2024)
Wow, it's reviews like this that make it worthwhile!! Thank you so much for your kind review and for taking the time to share your thoughts. For small local businesses like us, these have a huge impact and we really appreciate it.
Boiler Service
Customer Service
Quality
Value
Arrived as expected and on time. Easily identified and polite. Completed work efficiently. No hesitation in using Just Gas in the future.
Customer in Torbay Posted on 13/06/2024 , work completed 12/06/2024
The trader replied (on 01/07/2024)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Gas Boiler Service
Customer Service
Quality
Value
This is the first time I’ve used this contractor and Just Gas Ltd have provided exceptional customer service. Communication has been faultless; the operative was efficient, knowledgeable and provided some useful insight into the boiler. Good value for money, a service that I would certainly use again and recommend
Customer in Torbay Posted on 19/02/2024 , work completed 14/02/2024
The trader replied (on 22/02/2024)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service, and really appreciate all recommendations.
Excellent
Customer Service
Quality
Value
They send a reminder for recurring service and turn up when they say they will. They know what they are doing and do it at a reasonable price. Local firm. Nice engineers. Tidy.
Customer in Torbay Posted on 10/01/2024 , work completed 09/01/2024
The trader replied (on 12/01/2024)
Well what can we say to that? This is exactly what we try to achieve, thank you for putting it so succinctly. We are grateful to you for leaving us this great review and for choosing Just Gas.
Boiler problems
Customer Service
Quality
Value
When my boiler sprung a mysterious leak I wasn't unduly worried. I have been a Just Gas customer for over five years and knew they wouldn't leave me in the lurch. I appreciate the way I was kept informed, by text and phone, when expect the engineer.
Customer in Torbay Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 12/01/2024)
Thank you for your ongoing support and loyalty, it really means a lot to us. We strive to provide exceptional customer service and your satisfaction serves as a great motivator for us. We appreciate you taking the time to share your positive experience and look forward to working with you again in the future.
Boiler and Aga service
Customer Service
Quality
Value
Our fitter Steve was punctual efficient friendly and helpful and did an excellent job servicing our boiler and Aga and replacing the thermal coupling on the Aga We have no hesitation in recommending him and Just Gas.
Customer in Devon Posted on 01/12/2023 , work completed 01/12/2023
The trader replied (on 12/01/2024)
Thank you so much for choosing Just Gas for your boiler and aga servicing. We really appreciate you taking the time to leave this wonderful review
Gas safety inspection for a boat
Customer Service
Quality
Value
Just Gas Ltd were easy to book with and Graham who did the inspection was knowledgeable and incredibly pragmatic. He recognized and appreciated that a boat built 30 years ago will struggle to fulfill the letter of the modern regulations. We'll definitely use them next year to renew the safety certificate.
Customer in Devon Posted on 02/10/2023 , work completed 29/09/2023
Had boiler serviced and gas safety check
Customer Service
Quality
Value
Was very impressed with Jay who carried out the works he was very polite pleasant, and very professional, highly recommended thank you
Customer in Torbay Posted on 14/09/2023 , work completed 14/09/2023
The trader replied (on 26/09/2023)
Thank you for the kind review and for choosing Just Gas. We strive to provide a memorable customer experience and we are thrilled we met your expectations.