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Just Gas Ltd

4.9

108 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Just Gas Ltd are a family run business who have been trading for over 16 years, We specialise in heating and gas engineering, and have a team of highly skilled and experienced engineers covering Torbay, Totnes, Teignbridge, and Dartmouth.

We are happy to help you with any domestic or commercial work and have dedicated engineers specialising in new installations, servicing and breakdowns of mains gas and LPG appliances.

No job is too big or too small, please just call us to discuss your requirements.

Please check out our fantastic customer reviews.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Smart Homes

  • More Services

    • automated heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Gas boiler service
Customer Service
Quality
Value
Safety is of paramount importance when dealing with gas appliances. The reliability of the work done is the priority. Just Gas has carried out work for us in this capacity and we have always found them an excellent company for undertaking all necessary maintenance to keep our boiler running as required. I am happy to endorse them without reservation.
Customer in Devon Posted on 12/08/2023 , work completed 10/08/2023
The trader replied (on 26/09/2023)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service, and appreciate the recommendation.
Excellent service start to finish
Customer Service
Quality
Value
I chose Just Gas based on the reviews on Which and I wasn't disappointed with their service. They came to do a combo boiler replacement and the quote was extremely clear and reasonably priced. They were doing the work for my elderly parents and spent the time to explain clearly what they were going to do and the options available. I felt confident that they respected my parents and they did an amazing job. Turned up on time with a phone call to say they were on their way. Jake in particular was very accommodating, polite, friendly and efficient. A few days after the job the wireless thermostat failed and they came promptly to fix it. Since then there have been no problems and I don't anticipate any. The whole process was stress free for my parents and I can highly recommend this company.
Helen in Torbay Posted on 21/03/2023 , work completed 27/02/2023
Fixing faulty 2 year old boiler
Customer Service
Quality
Value
We had a new boiler fitted during Covid (not installed by Just Gas, I wish they had) our builder used his own plumber. Nothing wrong with the initial installation but at Christmas we began losing bar pressure and water coming out of a faulty valve. Post Christmas we contacted Just Gas. They have effected an excellent repair and also given us a higher specification on various parts. Very pleased with Just Gas and Chris who attended to the boiler. We were one month out of what should have been our guarantee so a fairly expensive bill to pay - but we consider it worth it for their expertise. They are now the company we will use for annual servicing. I would recommend them.
David in Torbay Posted on 28/02/2023 , work completed 20/02/2023
The trader replied (on 02/03/2023)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Helpful check
Customer Service
Quality
Value
I needed a visit to check on my boiler, heating controller and radiators. The engineer arrived promptly and was very helpful in dealing with all the problems.
Lynne in Torbay Posted on 02/02/2023 , work completed 01/02/2023
The trader replied (on 03/02/2023)
We are pleased you are happy with our service and thank you for taking the time to leave us this kind review.
Boiler service
Customer Service
Quality
Value
This was my first time using Just Gas Ltd and I was very impressed with the whole process from booking the service to the service it’s self. The gas engineer arrived on time was very polite and explained exactly what he was doing. After the service I promptly received an polite email with the invoice and it was a reasonable a price, no hidden charges just exactly what was quoted when I booked the service. I found it very easy to pay via bank transfer. It’s good to know that they will send me a reminder when my boiler is due for another service so I can relax and have peace of mind. I will certainly be using Just Gas again. I highly recommend Just Gas.
Customer in Torbay Posted on 13/01/2023 , work completed 23/01/2013
The trader replied (on 03/02/2023)
Thank you for choosing Just Gas for your boiler service and for leaving us a fantastic review. We look forward to working with you again.
Great service
Customer Service
Quality
Value
I have used JustGas in the past and had work completed from general maintenance to a full boiler replacement. I have always found them to be reliable, friendly and efficient in all aspects. My most recent request was an urgent heating system issue. As soon as I'd booked the appointment I received a text with confirmation. Then before the appt I received an update on the time to expect the engineer. He arrived on cue and quickly diagnosed the issue, and fixed it. As always a great service. Id have no hesitation in recommending JustGas and wil continue using them for services and maintenance in the future.
Customer in Torbay Posted on 28/11/2022 , work completed 24/11/2022
The trader replied (on 03/02/2023)
Thank you for leaving us this great and thorough review, with small family businesses like Just Gas, this really helps us. We look forward to working with you again soon.
Boiler problem
Customer Service
Quality
Value
We recently used Just Gas for the first time. They were helpful, efficient, professional and got the boiler fixed promptly.
Customer in Torbay Posted on 11/11/2022 , work completed 08/11/2022
The trader replied (on 03/02/2023)
Thank you for taking the time to leave us this kind feedback.
New Veisman boiler and system overall.
Customer Service
Quality
Value
Just gas technician Jake installed a new boiler and overalled our hot water and heating system. This has been an excellent experience and we are very pleased with the outcome. We had various problems with our installation which once identified have been resolved and with recommendations added the system is better overall. Thank you just gas they will be our go too.
Customer in Devon Posted on 03/11/2022 , work completed 02/11/2022
The trader replied (on 17/11/2022)
Thank you so much fro taking the time to leave us a great review.
A good service
Customer Service
Quality
Value
Just Gas has been servicing my boiler for four years now and I wouldn't hesitate to recommend the company. The engineer arrives at the agreed time, they know their job and have several years, or even decades experience. They are friendly and polite and make sure to tidy up after they have finished the job. I also like the fact that I can pay the invoice online when it arrives promptly by email. I had recently moved house and was unfamiliar with the room thermostat linked to the boiler but the engineer was happy to explain how it works and showed me how to re-progamme it to suit my needs better.
Customer in Torbay Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 17/11/2022)
What a lovely review, thank you for choosing Just Gas and sharing your experience.
Gas Service
Customer Service
Quality
Value
We needed a landlords safety certificate and a boiler and fire service. Just Gas came out at short notice, did all that was required efficiently and very cost effectively.
Customer in Torbay Posted on 22/08/2022 , work completed 22/08/2022
Highly Recommended
Customer Service
Quality
Value
Excellent boiler service by the very experienced Chris - who must be one of the best in the business (I have met some of the others). I remembered Chris, he had replaced a central heating pump for me in 2015 when he was working for British Gas. On this occasion he rang me to offer a service that day as opposed to the date booked! Nice guy who certainly knows his stuff and doesn't cut corners. Also great communication from Just Gas. Absolutely no hesitation in highly recommending Chris & Just Gas.
Customer in Torbay Posted on 04/08/2022 , work completed 02/08/2022
Boiler Service
Customer Service
Quality
Value
Boiler service for selling purpose. Friendly and efficient engineer. I didn’t expect any problems as the boiler is still under guarantee.
Customer in Torbay Posted on 25/07/2022 , work completed 22/07/2022
The trader replied (on 26/07/2022)
Thanks for choosing Just Gas for your boiler service and for leaving us a great review.
Replied to my call and arrived whithin 2 hours and quickly assessed problem with my boiler r
Customer Service
Quality
Value
Fast, without delay, clean and tidy. The man was quick on the job and well presented for the Company.
Customer in Torbay Posted on 29/03/2022 , work completed 24/03/2022
The trader replied (on 01/04/2022)
Thank you for taking the time to leave us a review, we really appreciate it. Super pleased you are happy with our service.
Great service as always
Customer Service
Quality
Value
We use Just Gas Ltd for our Landlord Gas Safety Checks and they always provide a first class service. I am happy to recommend them for all your gas servicing.
Customer in Devon Posted on 25/03/2022 , work completed 22/03/2022
The trader replied (on 28/03/2022)
Thank you for taking the time to leave us this kind review. We are pleased you are happy with our service.
1st class Company
Customer Service
Quality
Value
Installed my boiler last year and the engineer was excellent!!! Work was done to a very high standard and reasonably priced. Just had the boiler serviced and had some work done on my emersion tank this year. Again professionally repaired and the work was done to a high standard. Would recommend Just Gas Ltd!!!
Customer in Torbay Posted on 09/03/2022 , work completed 08/03/2022
The trader replied (on 28/03/2022)
Thank you so much for leaving us this lovely review. We are glad you are pleased with your installation and servicing.
Good and efficient
Customer Service
Quality
Value
I have been using Just Gas for past 8 years for annual service and other call outs. I have always found them prompt , pleasant and efficient.
Customer in Devon Posted on 02/03/2022 , work completed 25/02/2022
The trader replied (on 28/03/2022)
Thank you for leaving us this great review and for being a loyal customer for 8 years!!
Friendly and efficient
Customer Service
Quality
Value
I needed a gas safety inspection carried out and found Just Gas online. Initially, I enquired about an appointment via the website but eventually ended up calling. I spoke to Martin who was very friendly and accommodating. Plenty of availability over a couple of weeks and I thought very reasonable price, especially when there is a discounted rate for boiler service and inspection together. Would 100 % recommend Just Gas.
Customer in Torbay Posted on 11/02/2022 , work completed 11/02/2022
The trader replied (on 28/03/2022)
Great review, thanks so much!
Excellent reliability, flexibility and value.
Customer Service
Quality
Value
We have just had our fifth boiler fitted by Just Gas Ltd. in different properties over recent years and have invariably found them to offer excellent reliability, flexibility and value- particularly in comparison with other local and national operators that we had previously tried.
Peter in Torbay Posted on 07/02/2022 , work completed 26/01/2022
Very Happy
Customer Service
Quality
Value
I tried for weeks to find someone to carry out a Gas safty check and service a boiler at a property that I let, I stopped next to the companys van on the Ferry and was given a card, the phone was answered when I called and a date set for the work to be done. They turned up on time did the job and at a very competable rate, I should be rateing them badly as I dont want them to get to busy and not fit me in again next year ! Really happy customer
Customer in Devon Posted on 03/02/2022 , work completed 01/02/2022
Speedy repair
Customer Service
Quality
Value
My central heating failed on a Sunday morning. The fault was the actuator on the zone valve. I left a message on the website and received an email to say the work would be done on Monday the next day. Without fuss an engineer turned up on Monday afternoon and the fault was fixed. Heating back on. I have always found Just Gas Ltd to be helpful and efficient whether it be for servicing or repair.
Customer in Torbay Posted on 25/01/2022 , work completed 17/01/2022
Convert Heating to multizone
Customer Service
Quality
Value
For some time I have considered zoning my Worcester Combi to help save on our Heating bills. Following four Heating firms - one very local & Worcester installer - visit to price the job with no further communication and emails to two more without reply I asked Just Gas to assess & quote for the work. The job was viewed, priced and arranged swiftly. The engineers arrived punctually, assessed the simplest way to make the changes and then worked well to achieve the result. Despite a complicated arrangement to overcome, the work is unbelievably neat and completed in a reasonable time frame allowing for a service to be completed at my request. We are most pleased with the result and can reflect on a totally professional job. Thank you Jake & Steve for Just Gas - no hesitation in recommending and using again.
Customer in Torbay Posted on 09/11/2021 , work completed 27/10/2021
A Reliable and Professional Local Team
Customer Service
Quality
Value
Friendly and helpful customer service from their office and supported by an equally friendly and courteous team. Very professional engineers who got on with the jobs in hand and were able to explain matters in a non technical way! It's reassuring to have a reliable company so near by and would have no hesitation in recommending them to neighbours or on calling upon them for future needs.
Customer in Posted on 28/10/2021 , work completed 27/10/2021
Great Company to deal with
Customer Service
Quality
Value
Just had a new Keston boiler and flues fitted by Just Gas. Friendly and professional people to deal with. Did an excellent job and cleaned up everything after completion. Can thoroughly recommend using this Company.
Customer in Torbay Posted on 22/09/2021 , work completed 15/09/2021
Smart,Superb Service during each visit.
Customer Service
Quality
Value
Having had our annual boiler service carried out by Just Gas, my wife and I decided that we would ask Just Gas to carry out a system Power flush. We were absolutely delighted with all 12 radiators fully functioning for the first time since our boiler was installed by a different firm. We were really pleased by the polite and rapid response to our requirements, and the staff who attended were remarkedly tidy, pleasant, enthusiastic even in the midst of. lockdown and vicious cold winter gales blowing into our garage where the boiler is situated. Our kind thanks to the entire team of Just Gas, we thoroughly recommend this stunning firm.
Customer in Torbay Posted on 20/03/2021 , work completed 15/03/2021
Great service, professional, helpful and efficient
Customer Service
Quality
Value
I would happily recommend Just Gas Ltd. I called a few weeks in advance to arrange a gas boiler safety check for a holiday let. I received a text on the morning of the appointment informing me of the name of the engineer and that he was en route and received the completed certificate within a few hours. The service I've received was friendly, efficient and professional, thank you Just Gas!
Customer in Devon Posted on 23/02/2021 , work completed 23/02/2021