Endorsed by Which?

Just Heat Services Limited T/A Just Heat

5.0

237 Reviews

Opening Hours
Today -
  • Monday 07:00–17:00
  • Tuesday 07:00–17:00
  • Wednesday 07:00–17:00
  • Thursday 07:00–17:00
  • Friday 07:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.

By talking to you and understanding your heating and hot water needs, Just Heat can design and install a system to match your exact requirements.

We are a Gas Safe registered company and Worcester approved installers (WAI) and have the level of knowledge and expertise to ensure our customers receive nothing but the best service.

We have designed and installed heating and hot water systems for a range of properties, from single bedroom apartments to large multiple bedroom and bathroom dwellings.

Our professional and competent engineers can offer a reactive service to ensure your gas appliance breakdowns are attended to promptly. Through experience, we have a stock of common fault spare parts are available same day or next day.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
    • Air source heat pumps
    • Solar panels
    • Ground source heat pumps
  • More Services

    • full heating design
    • specification and commissioning.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
237 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Clarity and professionalism
Customer Service
Quality
Value
We put Justin on our short list to replace our two aging boilers based on a personal recommendation, and, with the three quotes all broadly for the same cost, we chose Justin to do the work based on the clarity and professionalism of his proposal and the fact that he would do the work himself. Justin fully met our expectations, carrying out the work cheerfully (albeit in cramped conditions) and to the agreed timing and budget. We would particularly note Justin's helpful approach and the way in which he explains what is required and what he is doing as he goes along. We would certainly recommend Justin based on the work he did for us.
P & C W Posted on 01/07/2018 , work completed 01/07/2018
Brilliant from start to finish
Customer Service
Quality
Value
When our old boiler packed up we were left without hot water and heating. Justin came to our rescue and we are so grateful. He gave us a prompt, very competitive quote. He also fitted us in to ensure we had our hot water and heating up and running asap. His work was neat and tidy and we really felt that he wanted the best for us with our heating needs. His friendly manner put us at ease and nothing was too much trouble. We would highly recommend Justin for any of your heating and hot water needs.
R Barr Posted on 30/04/2018 , work completed 30/04/2018
New Boiler Installation
Customer Service
Quality
Value
Justin was called out to install a new boiler, his quote was the best out of many others for the same work. We paid the price quoted with no hidden extras. First impressions he stood out as a decent guy. His work was exceptional, neat and tidy. Very impressed and above all finally got some heat back into the house. Would certainly recommend.
Jk8789 Posted on 17/04/2018 , work completed 17/04/2018
Goes above and beyond to help!
Customer Service
Quality
Value
We felt Justin went above and beyond to sort out our boiler problem and charged a very fair rate, considering the effort he went to in order to resolve it. He is friendly, professional, reliable and explains exactly what work he is carrying out to fix it, as well as what it will cost, so that you are well informed along the way. We would have no hesitation in recommending him to others and he will be the person we ask to carry out work in our next house. He is an excellent person to have on your contact list when you need a problem fixed fast!
Anna Budd Posted on 16/04/2018 , work completed 16/04/2018
Lifesaver
Customer Service
Quality
Value
Our heating went off over the Easter Holiday and the entire house was freezing. I texted Justin on good Friday and he immediately responded with suggestions. He was on holiday at the time but continued to communicate with me throughout the entire weekend and came out for a site visit! He identified the problem within 15 minutes of arriving and fixed it in under an hour. Justin subsequently checked in with me all week even up until late this evening to make sure my family and I were comfortable and all problems had been resolved. He is not only a fantastic tradesman but a top man in general! Extremely professional and personable and I would only call him for any issues from now on.
Dormans Park Posted on 04/04/2018 , work completed 04/04/2018
Outstanding service
Customer Service
Quality
Value
We recently built a large house in Surrey and Justin installed a complex heating system for us. He was extremely professional, reliable and honest throughout the entire process and communication was excellent. Justin was sure to understand what we wanted and tailor his service the best he could to suit our needs. All of the work was carried out promptly and he was an extremely tidy worker. I would recommend him to anyone for jobs of any size!
Adelle Posted on 04/04/2018 , work completed 04/04/2018
Excellent prompt service.
Customer Service
Quality
Value
Justin was recommended to us by a relative. When no other plumber would venture out because of the bad weather or even reply to messages left, Justin arrived within 30 minutes of contacting him. He explained every step of our boiler repair and the job was completed within an hour. I would have no hesitation in recommending Justin.
Alan Dagnall Posted on 03/03/2018 , work completed 03/03/2018
Safety Check
Customer Service
Quality
Value
Justin came out in snow for a quick speedy check . He also gave some advice on related matters. Excellent.
Collier Posted on 02/03/2018 , work completed 02/03/2018
Excellent
Customer Service
Quality
Value
Justin came to our house as the water pump needed replacing, as well as the boiler needing servicing. I called Saturday morning and he came to us within the day. I must add that he did not need to as his stated business hours are Mon - Fri. Once he arrived he was quick to diagnose the issue and fix the problem. He serviced the boiler and reinstated to full working condition. He could not have been longer than an hour and was courteous, professional and informative. I sincerely wish I had known of Justin and his business prior to a far longer and involved issue with the manufacturer that went unresolved. I would highly recommend Justin and his company Just Heat Ltd to anyone who needs basic plumbing assistance or a larger more complex fix! I hope to never need Justin again but would not hesitate call for any issue large or small.
Dale Woolmer Posted on 17/02/2018 , work completed 17/02/2018
Speedy boiler repair
Customer Service
Quality
Value
Justin was brilliant and knowledgeable and helped us out when our boiler broke down. He quickly located the problem and was able to fix it there and then. Offered some good advice too.
Becky Posted on 09/01/2018 , work completed 09/01/2018