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Endorsed by Which?
Just Heat Services Limited T/A Just Heat
Opening Hours
Today -
- Monday 07:00–17:00
- Tuesday 07:00–17:00
- Wednesday 07:00–17:00
- Thursday 07:00–17:00
- Friday 07:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.
From design to installation, we offer a full range of solutions for both domestic and commercial applications.
Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial
Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Boiler repair
- Boiler servicing
- Boiler installation
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Solar water heating
- Air source heat pumps
- Solar panels
- Ground source heat pumps
More Services
- full heating design
- specification and commissioning.
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
259 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very prompt and helpful. Great work.
Customer Service
Quality
Value
We had a significant problem with both a failed boiler, which was scheduled for replacement a week later, and the back-up immersion heater. I contacted Justin at 9pm on a Friday and he came round at 2pm on the following Monday to install a replacement immersion element. I was absolutely delighted by all aspects of his service and would not hesitate to recommend him to friends and family.
Customer in Kent
, work completed
Recommended
Expert Service
Customer Service
Quality
Value
Justin is extremely knowledgeable and is meticulous in his work. Super safety conscious and a perfectionist. Always cleans up perfectly as though he hasn’t been there. Thinks of his customers first. Explains options when needed and what is cost effective for you. Comms are good and very reliable. Great work.
Customer in Kent
, work completed
Recommended
Efficient and helpful in explaining findings
Customer Service
Quality
Value
I used Just-Heat to carry out a homeowner's gas check. Justin was helpful and efficient in carrying out the test when he said he would. He rang to explain the findings and the paperwork was sent straight away. Would thoroughly recommend.
Customer in Greater London
, work completed
Recommended
Emergency call out
Customer Service
Quality
Value
Came over on a Sunday night after I managed to drill through a hot water pipe while fixing floor boards. He drained the system, fixed the pipe and got everything back working within an hour. Absolutely saved me and charged a very reasonable amount.
Customer in Kent
, work completed
Recommended
Great service and highly recommend
Customer Service
Quality
Value
Justin came to our rescue after we were experiencing issues with our nest system. We live in quite a remote area which means the WiFi signal is not always its best. Justin installed a new hive system but kept it WiFi free. It might seem like a step back, but a reliable, schedule planned heating system is what we need and Justin understood that. He also found another fault with our boiler and sorted that, he is knowledgeable, reliable and reasonable with his pricing. We would not hesitate to go back to Justin in the future and hope he will been a contractor we can call on from now on. Don’t hesitate in giving him a call.
Customer in Kent
, work completed
Recommended
Fast response to appliance failure
Customer Service
Quality
Value
We identified a fault with our gas fire. After isolating our gas supply we contacted Just Heat and Justin came round straight away. He made the appliance safe, tested the boiler and hob, and we had the heating back on in no time at all. Could not ask for more. We are always very happy with his service over the years and his knowledge, as he take the time to explain everything clearly.
Customer in Kent
, work completed
Recommended
Boiler Service and Hive Installation
Customer Service
Quality
Value
I first heard of Justin after he had installed a new boiler for my daughter. I was having a lot of trouble with the boiler supplier and Justin moved the controls down into the cupboard for me which were originally up in the loft and difficult to get to. When my old control panel went wrong I was able to send Justin various photos of the gauge and he could talk me through it which put my mind at ease. Justin came to service my boiler today. I then decided to update my system and he was very patient showing me how to download the Hive App on my phone, which wasn't straight forward due to varying email addresses. I would thoroughly recommend Justin for all your heating needs, it really gives me peace of mind.
Customer in Kent
, work completed
Recommended
new boiler installed
Customer Service
Quality
Value
our new boiler was installed very quickly with no inconvenience to ourselves. Everything we needed to know about it's operation and the controls was explained in detail.
Customer in Kent
, work completed
Recommended
Hive installation
Customer Service
Quality
Value
My thermostat gave up the ghost a few months ago and Justin coaxed it back into life, warning it was on its last legs. When it packed up again his response time, professionalism and ability to tailor options to my needs were exceptional. Plus he never makes you feel like a numpty which is unusual. He installed my boiler about eight years ago and I've never had a problem with it since.
Customer in Kent
, work completed
Recommended
Amazing Service
Customer Service
Quality
Value
Reported a boiler issue on a Friday night and received two visits over the weekend both worked around my poor availability at unsocial hours. Problem diagnosed and part sourced and replaced within 12 hours of each the first inspection. Exactly what you need with a young family in the house. Would definitely use again.
Customer in Kent
, work completed
Recommended
Excellent work!
Customer Service
Quality
Value
Justin professional is above standard, today he sorted the plug stick in our sink. He always helps us in an efficient manner. Before he sorted our boiler and did a stellar job. I highly recommend Justin for an plumbing work!
Customer in Kent
, work completed
Recommended
Boiler & Bathroom Upgrade
Customer Service
Quality
Value
Justin certainly lived up to his previous reviews. He was very helpful and informative in helping us decide how to upgrade the system in the bungalow we bought. He worked very professionally on the installation, taking time to do the work to a high standard without shortcuts. He was punctual and worked full days to get the job done. At the end of the work he took the time to explain all the controls and how they worked. After completion, he made sure all the work areas were tidy and clean Would definitely recommend and use again.
Customer in Surrey
, work completed
Recommended
Complete Replacement of Pool Heating System
Customer Service
Quality
Value
Justin and Brad completely replaced our entire pool heating system. Fitting a new boiler, heat exchanger and all necessary parts. Work was completed to a very high standard and the heating room was left cleaner and tidier than it had been in years! A superb job. Justin is a perfectionist who sets himself very high standards. He is polite and trustworthy. Thank you very much.
Customer in Kent
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Justin and team are fantastic. They were very professional and friendly. They did a brilliant job and left the house clean and tidy afterwards. They explained how everything works and made sure we were happy with everything before they left. Thank you so much for making this so easy!
Customer in Kent
, work completed
Recommended
Boiler fix
Customer Service
Quality
Value
Justin was very helpful when my boiler stopped working and displayed two error codes. He fitted me in at short notice, arrived on time and advised me of what he was doing. He fixed the boiler in record time and was very polite, tidy and efficient, would highly recommend.
Customer in Kent
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
I had a previous 'engineer' come in and after 4 weeks, he could not diagnose the problem, so I called Justin, who came the next day after my call for a faulty boiler. He was able to diagnose the faults and repair the boiler in just over 1 hour. He explained everything as he removed the faulty parts, explaining what was wrong with them in detail. He worked fast, was courteous and very efficient. He had all the replacement parts with him in his van and quickly rectified the issues. I could not have been happier with his work.
Customer in Kent
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
Justin was able to fit in our repair job at short notice. He explained everything in detail, including the reason for the parts replacement and why our boiler had been faulting out. Very pleased with his work.
Customer in Kent
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Justin installed a new boiler for me during quite a stressful time a few years ago. He and his team were understanding, patient and very efficient. He has serviced it annually since then and given me good advice and guidance when I have questions. I regard him as a safe pair of hands.
Customer in Kent
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
Justin quickly diagnosed the defective part, sourced a new replacement part 30 miles away, collected it and accommodated us by returning at 7.00a.m. to complete the repair before we had to go away for a few days. So, to our relief, the boiler was operational while we were away. Great service, much appreciated.
Customer in Kent
, work completed
Recommended
Responsive and Professional
Customer Service
Quality
Value
Responded late on a Friday afternoon. Communicated clearly. Job done on time with minimum fuss and at fair market rates.
Customer in Kent
, work completed
Recommended
Fast, tidy and high standard of work
Customer Service
Quality
Value
I was recommended Justin for moving and replacing my boiler and I couldn’t be happier with his work. He spent time explaining my options - which were many - and advising pros and cons of each before swiftly providing me with a quote. As to the work carried out it was to a high standard, completed on time and I was very impressed with how tidy my house was left despite it being a big job. On identifying a problem with my taps - justin rectified this quickly - despite being additional work to fit in. Justin is approachable, knowledgeable and I was happy I chose him to complete this work and would highly recommend.
Customer in Kent
, work completed
Recommended
Friendly, patient and did a very good job
Customer Service
Quality
Value
We contacted Justin shortly after moving into a new property via the Worcester Bosch recommended installer service. He responded quickly and took time to explain the options to us and to ensure we understood how the system we had worked. The work required was then completed with a minimum of fuss and everything was left neat and tidy. We would happily recommend Justin to others.
Customer in Kent
, work completed
Recommended
New Heating and Hot Water Supply System
Customer Service
Quality
Value
We contacted Justin at Just Heat Services on recommendation when our old hot water/heating system failed. He quickly provided a detailed quote for its replacement and kindly rearranged his schedule to get the work done. There was a great deal of pipework to alter and a considerable amount of associated parts to fit and Justin worked solidly for 2 days. He worked considerately and even vacuumed the carpet before leaving! We were impressed by Justin's all-round knowledge and his ability and willingness to communicate this. An excellent technician and engineer. We would not hesitate to call on him again if needed and recommend highly.
Customer in Kent
, work completed
Recommended
Boiler gas safety inspection
Customer Service
Quality
Value
Simple annual boiler gas safety inspection carried out by Justin on our boiler he installed two years previously. No surprises it is working perfectly as it should and we have had no issues with it in that time. Inspection was very quick and efficient. Justin is incredibly knowledgeable and happy to explain anything to the layman like myself loitering in the kitchen asking questions. Would highly recommend Justin and Just Heat.
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Replaced existing gas boiler with an up to date Worcester Bosch model. The boiler was installed quickly with the minimum fuss and no disruption. Justin is a very efficient and conscientious worker. He is a very tidy worker and clears up when the job is completed. He also spent time explaining how we can adjust the controls in regards to the temperature of the heating and hot water etc.
Customer in Kent
, work completed
Recommended