Complete Replacement of Pool Heating System
Justin and Brad completely replaced our entire pool heating system. Fitting a new boiler, heat exchanger and all necessary parts. Work was completed to a very high standard and the heating room was left cleaner and tidier than it had been in years! A superb job. Justin is a perfectionist who sets himself very high standards. He is polite and trustworthy. Thank you very much.
Customer in Kent
Posted on 29/05/2024
, work completed 24/05/2024
Recommended
Fantastic service
Justin and team are fantastic. They were very professional and friendly. They did a brilliant job and left the house clean and tidy afterwards. They explained how everything works and made sure we were happy with everything before they left. Thank you so much for making this so easy!
Customer in Kent
Posted on 08/05/2024
, work completed 07/05/2024
Recommended
Boiler fix
Justin was very helpful when my boiler stopped working and displayed two error codes. He fitted me in at short notice, arrived on time and advised me of what he was doing. He fixed the boiler in record time and was very polite, tidy and efficient, would highly recommend.
Customer in Kent
Posted on 22/04/2024
, work completed 11/04/2024
Recommended
Boiler Repair
I had a previous 'engineer' come in and after 4 weeks, he could not diagnose the problem, so I called Justin, who came the next day after my call for a faulty boiler. He was able to diagnose the faults and repair the boiler in just over 1 hour. He explained everything as he removed the faulty parts, explaining what was wrong with them in detail. He worked fast, was courteous and very efficient. He had all the replacement parts with him in his van and quickly rectified the issues. I could not have been happier with his work.
Customer in Kent
Posted on 21/12/2023
, work completed 18/12/2023
Recommended
Boiler repair
Justin was able to fit in our repair job at short notice. He explained everything in detail, including the reason for the parts replacement and why our boiler had been faulting out. Very pleased with his work.
Customer in Kent
Posted on 04/12/2023
, work completed 27/11/2023
Recommended
New boiler
Justin installed a new boiler for me during quite a stressful time a few years ago. He and his team were understanding, patient and very efficient. He has serviced it annually since then and given me good advice and guidance when I have questions. I regard him as a safe pair of hands.
Customer in Kent
Posted on 11/11/2023
, work completed 23/11/2010
Recommended
Boiler Repair
Justin quickly diagnosed the defective part, sourced a new replacement part 30 miles away, collected it and accommodated us by returning at 7.00a.m. to complete the repair before we had to go away for a few days. So, to our relief, the boiler was operational while we were away. Great service, much appreciated.
Customer in Kent
Posted on 05/11/2023
, work completed 23/10/2023
Recommended
Responsive and Professional
Responded late on a Friday afternoon. Communicated clearly. Job done on time with minimum fuss and at fair market rates.
Customer in Kent
Posted on 30/10/2023
, work completed 30/10/2023
Recommended
Fast, tidy and high standard of work
I was recommended Justin for moving and replacing my boiler and I couldn’t be happier with his work. He spent time explaining my options - which were many - and advising pros and cons of each before swiftly providing me with a quote. As to the work carried out it was to a high standard, completed on time and I was very impressed with how tidy my house was left despite it being a big job. On identifying a problem with my taps - justin rectified this quickly - despite being additional work to fit in. Justin is approachable, knowledgeable and I was happy I chose him to complete this work and would highly recommend.
Customer in Kent
Posted on 04/10/2023
, work completed 29/09/2023
Recommended
Friendly, patient and did a very good job
We contacted Justin shortly after moving into a new property via the Worcester Bosch recommended installer service. He responded quickly and took time to explain the options to us and to ensure we understood how the system we had worked. The work required was then completed with a minimum of fuss and everything was left neat and tidy. We would happily recommend Justin to others.
Customer in Kent
Posted on 27/07/2023
, work completed 26/07/2023
Recommended
New Heating and Hot Water Supply System
We contacted Justin at Just Heat Services on recommendation when our old hot water/heating system failed. He quickly provided a detailed quote for its replacement and kindly rearranged his schedule to get the work done. There was a great deal of pipework to alter and a considerable amount of associated parts to fit and Justin worked solidly for 2 days. He worked considerately and even vacuumed the carpet before leaving! We were impressed by Justin's all-round knowledge and his ability and willingness to communicate this. An excellent technician and engineer. We would not hesitate to call on him again if needed and recommend highly.
Customer in Kent
Posted on 21/05/2023
, work completed 11/05/2023
Recommended
Boiler gas safety inspection
Simple annual boiler gas safety inspection carried out by Justin on our boiler he installed two years previously. No surprises it is working perfectly as it should and we have had no issues with it in that time. Inspection was very quick and efficient. Justin is incredibly knowledgeable and happy to explain anything to the layman like myself loitering in the kitchen asking questions. Would highly recommend Justin and Just Heat.
Customer in Kent
Posted on 11/05/2023
, work completed 11/05/2023
Recommended
Excellent service
Replaced existing gas boiler with an up to date Worcester Bosch model. The boiler was installed quickly with the minimum fuss and no disruption. Justin is a very efficient and conscientious worker. He is a very tidy worker and clears up when the job is completed. He also spent time explaining how we can adjust the controls in regards to the temperature of the heating and hot water etc.
Customer in Kent
Posted on 03/05/2023
, work completed 03/05/2023
Recommended
A complex and succesful replacement of a 40 year old boiler
Right from the day Just Heat came round to quote for the job, I was impressed by the attention to detail and the preparedness to listen to my requirements. Although the quote was not the cheapest, the proposal did address all of my needs. The new system needed to heat not only the main house, but also a swimming pool. It also needed to heat a granny flat for which a separate heat meter was required. The new system included 3 Google Nest controllers. Now the system is up and running, it is evident that Just Heat has the technical design skills to configure complex systems. There were a couple of small niggles as to how the control system displayed the system status, but they were fixed within 48 hours. Hats off to Just Heat.
Jon in Kent
Posted on 02/05/2023
, work completed 25/04/2023
Recommended
New Boiler
I thoroughly recommend Justin. He gave me a detailed explanation of the work to be carried out, quote and expected lead time to installation. On the day he was extremely considerate, polite and just got on with the job. He went through the operating process clearly and concisely and cleaned up everything immaculately. He made the potentially stressful experience of installing a new boiler completely smooth sailing! Many thanks, Justin
Customer in Kent
Posted on 24/03/2023
, work completed 23/03/2023
Recommended
Excellent service
Justin fitted a Hive thermostat and was very quick, friendly and reasonably priced. Would definitely recommend him.
Customer in Kent
Posted on 16/03/2023
, work completed 13/03/2023
Recommended
Thoroughly professional and highly competent.
My central heating packed up completely on Saturday after several glitches over many weeks. Justin installed my boiler in 2017, under the manufacturer's 8 year guarantee, so I knew he was probably the best person to ask for advice. My wife is not well and suffered in a colder than usual house. I rang Justin on the Sunday, more in hope than expectation. He answered straight away, without any hint of me feeling I was being a nuisance. His initial advice was excellent, and he offered to call in the next day to identify the problem for us (without realising that we are technically "vulnerable", being in our 70's). He helpfully kept his promise about phoning first, as I had stayed at home rather than go into work that morning. It took less than 5 minutes for Justin to identify the problem (faulty valve), and shortly afterwards he got everything working again and stayed on to test it out. It has been fine ever since. I already knew he was a reliable, trustworthy, and highly competent engineer, but his willingness to help us out in our time of great need raised his profile even higher in our eyes. I would recommend him without hestitation to anyone who requires an honest and skilled heating engineer who is prepared to go the extra mile for his clients.
Customer in Kent
Posted on 15/03/2023
, work completed 13/03/2023
Recommended
Highly recommend
Justin dealt with all aspects of the job from liaising with the lettings agents to keeping me up to date with the work needed to be done. The boiler was repaired as soon as possible and I'd fully recommend Justin
Customer in Kent
Posted on 20/02/2023
, work completed 14/02/2023
Recommended
Absolute life saver!
My 18 month old Vaillant boiler stopped working on 10th/11th January. I found it to display a fault code F83. I called Justin and he attended very quickly. He found certain errors made at installation by Glow Green and replaced the pump. The boiler still failed to operate, now showing F28. Justin suggested that I call Vaillant under their guarantee. Vaillant attended on 17th January and shut the boiler down, saying that it had been incorrectly installed and was deemed "AT RISK". I called Justin as soon as the Vaillant engineer left and he came round that afternoon to fit a new flue, which resolved the issue. We are so grateful for his rapid attention to our problem because it was freezing cold and Justin responded so quickly.
Nigel in Kent
Posted on 12/02/2023
, work completed 17/01/2023
Recommended
Positive recommendation
Had to wait for a new boiler due to supply chain issues. When available, Justin arrived early for the 8am start time. He worked very cleanly & efficiently; new boiler installed, along with two new radiators in less than a day. Would thoroughly recommend Just Heat.
Customer in Kent
Posted on 18/01/2023
, work completed 06/10/2022
Recommended
Gas boiler replacement
I employed Justin Marchant of Just Heat Services following recommendations from local contacts. He provided us with a detail estimate of the work involved, which was quite complex as the new boiler required a rerouted flue and additional pipework. The installation was completed to a very high standard on time and within budget. A follow up visit was arranged to ensure we understood all the new controls etc. I have absolutely no hesitation in recommending Justin - a very reliable installer with good communication skills and a pragmatic attitude to problem solving.
Customer in Kent
Posted on 21/11/2022
, work completed 10/10/2022
Recommended
Central Heating System annual service
Justin has done work for us over a number of years and he has never let us down. A quick and efficient service.
Customer in Kent
Posted on 19/10/2022
, work completed 14/10/2022
Recommended
Boiler Replacement
Justin has just replaced our boiler this morning. After 40 yrs in the construction industry I can honestly say his service & workmanship is second to none. Previously he has even come out on Christmas Eve to help us & ensure we had heat over Christmas. He is one of the few people I have had the pleasure of knowing who is always prepared to go the extra mile, which in this day & age is extremely rare
Customer in Kent
Posted on 17/10/2022
, work completed 17/10/2022
Recommended
Patience and understanding
I am an elderly client and was visited yesterday by Justin Marchant as my boiler was no longer emitting hot water. He arrived the same day he was contacted and was so patient and understanding explaining the problem in layman’s terms and did not complain when he was ‘helped’ in his work by my four cats! He worked quickly leaving no mess to clear up and his rates were extremely reasonable. I would have no hesitation in recommending him.
Customer in Kent
Posted on 05/10/2022
, work completed 04/10/2022
Recommended
Brilliant service as usual
Justin has always sorted our boiler problems quickly and efficiently. Couldn’t recommend him highly enough. Came out to see us the day we contacted him. His rates are very reasonable. Really pleased with the service he offers. He goes that extra mile. Thanks
Customer in Kent
Posted on 26/09/2022
, work completed 26/09/2022
Recommended