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Just Heat Services Limited T/A Just Heat

Profile image for Just Heat Services Limited T/A Just Heat
5.0

259 Reviews

Opening Hours
Today -
  • Monday 07:00–17:00
  • Tuesday 07:00–17:00
  • Wednesday 07:00–17:00
  • Thursday 07:00–17:00
  • Friday 07:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.

From design to installation, we offer a full range of solutions for both domestic and commercial applications.

Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial

Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
    • Air source heat pumps
    • Solar panels
    • Ground source heat pumps
  • More Services

    • full heating design
    • specification and commissioning.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
259 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
A complex and succesful replacement of a 40 year old boiler
Customer Service
Quality
Value
Right from the day Just Heat came round to quote for the job, I was impressed by the attention to detail and the preparedness to listen to my requirements. Although the quote was not the cheapest, the proposal did address all of my needs. The new system needed to heat not only the main house, but also a swimming pool. It also needed to heat a granny flat for which a separate heat meter was required. The new system included 3 Google Nest controllers. Now the system is up and running, it is evident that Just Heat has the technical design skills to configure complex systems. There were a couple of small niggles as to how the control system displayed the system status, but they were fixed within 48 hours. Hats off to Just Heat.
Jon in Kent Posted on 02/05/2023 , work completed 25/04/2023
New Boiler
Customer Service
Quality
Value
I thoroughly recommend Justin. He gave me a detailed explanation of the work to be carried out, quote and expected lead time to installation. On the day he was extremely considerate, polite and just got on with the job. He went through the operating process clearly and concisely and cleaned up everything immaculately. He made the potentially stressful experience of installing a new boiler completely smooth sailing! Many thanks, Justin
Customer in Kent Posted on 24/03/2023 , work completed 23/03/2023
Excellent service
Customer Service
Quality
Value
Justin fitted a Hive thermostat and was very quick, friendly and reasonably priced. Would definitely recommend him.
Customer in Kent Posted on 16/03/2023 , work completed 13/03/2023
Thoroughly professional and highly competent.
Customer Service
Quality
Value
My central heating packed up completely on Saturday after several glitches over many weeks. Justin installed my boiler in 2017, under the manufacturer's 8 year guarantee, so I knew he was probably the best person to ask for advice. My wife is not well and suffered in a colder than usual house. I rang Justin on the Sunday, more in hope than expectation. He answered straight away, without any hint of me feeling I was being a nuisance. His initial advice was excellent, and he offered to call in the next day to identify the problem for us (without realising that we are technically "vulnerable", being in our 70's). He helpfully kept his promise about phoning first, as I had stayed at home rather than go into work that morning. It took less than 5 minutes for Justin to identify the problem (faulty valve), and shortly afterwards he got everything working again and stayed on to test it out. It has been fine ever since. I already knew he was a reliable, trustworthy, and highly competent engineer, but his willingness to help us out in our time of great need raised his profile even higher in our eyes. I would recommend him without hestitation to anyone who requires an honest and skilled heating engineer who is prepared to go the extra mile for his clients.
Customer in Kent Posted on 15/03/2023 , work completed 13/03/2023
Highly recommend
Customer Service
Quality
Value
Justin dealt with all aspects of the job from liaising with the lettings agents to keeping me up to date with the work needed to be done. The boiler was repaired as soon as possible and I'd fully recommend Justin
Customer in Kent Posted on 20/02/2023 , work completed 14/02/2023
Absolute life saver!
Customer Service
Quality
Value
My 18 month old Vaillant boiler stopped working on 10th/11th January. I found it to display a fault code F83. I called Justin and he attended very quickly. He found certain errors made at installation by Glow Green and replaced the pump. The boiler still failed to operate, now showing F28. Justin suggested that I call Vaillant under their guarantee. Vaillant attended on 17th January and shut the boiler down, saying that it had been incorrectly installed and was deemed "AT RISK". I called Justin as soon as the Vaillant engineer left and he came round that afternoon to fit a new flue, which resolved the issue. We are so grateful for his rapid attention to our problem because it was freezing cold and Justin responded so quickly.
Nigel in Kent Posted on 12/02/2023 , work completed 17/01/2023
Positive recommendation
Customer Service
Quality
Value
Had to wait for a new boiler due to supply chain issues. When available, Justin arrived early for the 8am start time. He worked very cleanly & efficiently; new boiler installed, along with two new radiators in less than a day. Would thoroughly recommend Just Heat.
Customer in Kent Posted on 18/01/2023 , work completed 06/10/2022
Gas boiler replacement
Customer Service
Quality
Value
I employed Justin Marchant of Just Heat Services following recommendations from local contacts. He provided us with a detail estimate of the work involved, which was quite complex as the new boiler required a rerouted flue and additional pipework. The installation was completed to a very high standard on time and within budget. A follow up visit was arranged to ensure we understood all the new controls etc. I have absolutely no hesitation in recommending Justin - a very reliable installer with good communication skills and a pragmatic attitude to problem solving.
Customer in Kent Posted on 21/11/2022 , work completed 10/10/2022
Central Heating System annual service
Customer Service
Quality
Value
Justin has done work for us over a number of years and he has never let us down. A quick and efficient service.
Customer in Kent Posted on 19/10/2022 , work completed 14/10/2022
Boiler Replacement
Customer Service
Quality
Value
Justin has just replaced our boiler this morning. After 40 yrs in the construction industry I can honestly say his service & workmanship is second to none. Previously he has even come out on Christmas Eve to help us & ensure we had heat over Christmas. He is one of the few people I have had the pleasure of knowing who is always prepared to go the extra mile, which in this day & age is extremely rare
Customer in Kent Posted on 17/10/2022 , work completed 17/10/2022
Patience and understanding
Customer Service
Quality
Value
I am an elderly client and was visited yesterday by Justin Marchant as my boiler was no longer emitting hot water. He arrived the same day he was contacted and was so patient and understanding explaining the problem in layman’s terms and did not complain when he was ‘helped’ in his work by my four cats! He worked quickly leaving no mess to clear up and his rates were extremely reasonable. I would have no hesitation in recommending him.
Customer in Kent Posted on 05/10/2022 , work completed 04/10/2022
Brilliant service as usual
Customer Service
Quality
Value
Justin has always sorted our boiler problems quickly and efficiently. Couldn’t recommend him highly enough. Came out to see us the day we contacted him. His rates are very reasonable. Really pleased with the service he offers. He goes that extra mile. Thanks
Customer in Kent Posted on 26/09/2022 , work completed 26/09/2022
Good job well done
Customer Service
Quality
Value
Justin replaced our old Potterton boiler with a Worcester Bosch model after considering what suited our particular needs ie size of areas to be heated etc. He completed the work efficiently and without fuss taking care to leave everything clean and tidy. The price quoted was adhered to and he explained how everything worked clearly. I would have no hesitation in using him in the future and would recommend him to anyone who requires any work done.
Customer in Kent Posted on 08/09/2022 , work completed 10/08/2022
Professional and Efficient
Customer Service
Quality
Value
Professional service, efficient and an attention to detail. Justin was on time and delivered a friendly and helpful service. Great job!
Customer in Kent Posted on 07/09/2022 , work completed 07/09/2022
Boiler Servicing
Customer Service
Quality
Value
Justin from Just Heat serviced my boiler in a very friendly and efficient manner. He also advised on some other heating issues.
Customer in Kent Posted on 22/06/2022 , work completed 22/06/2022
High quality work
Customer Service
Quality
Value
Justin was one of a few heating engineers we asked advice and quotes from for a new boiler. He stood out as being extremely knowledgeable, noticing specific features of our house and taking these into account. We were interested in a Worcester Bosch boiler. His quoted price was reasonable. He carried out the work on the date planned with no hiccups. He was professional and friendly. I hadn't decided on type of thermostat so he sent me web links to the sort of new thermostats I'd described I'd be interested in and said he'd happily install this when we are ready. I'm happy to recommend Justin for his professional and high quality work.
Customer in Kent Posted on 17/06/2022 , work completed 15/06/2022
Quality piece of work
Customer Service
Quality
Value
We contracted for a replacement heating and plumbing system as part of a refurbishment project. Justin is a top class, highly experienced engineer in his field and designed a very flexible system for us. The project was a complex one which had to be done in stages. The work has been done to a high quality standard. Inevitably in a job of this size we had a few teething problems once it all went live but after sales service has been very good and everything resolved quickly to our satisfaction. Project also went to budget. Extra costs were only incurred when we asked for something extra. All in all, we are very pleased.
Customer in Kent Posted on 02/05/2022 , work completed 01/05/2022
Replaced a towel rail in bathroom
Customer Service
Quality
Value
Work was carried out efficiently and the bathroom left clean and tidy. I had used the Company before for boiler replacement and service. I find them very helpful and friendly company.
Customer in Kent Posted on 29/04/2022 , work completed 27/04/2022
Boiler service
Customer Service
Quality
Value
Once here the service was done quickly and efficiently. They had all the parts required, good explanation of why the parts that he was changing were required.
Customer in Kent Posted on 12/04/2022 , work completed 12/04/2022
Efficient and friendly service
Customer Service
Quality
Value
They did a great job fitting a new boiler in a new position, involving a lot of new pipe work, and decommissioning the old Rayburn cooker/boiler. Justin was knowledgeable and explained everything very well. They worked very hard, and efficiently. They were very polite, and I was very happy with the end result. I would have no hesitation in recommending them or using them again in the future.
Customer in Kent Posted on 18/03/2022 , work completed 16/03/2022
Remedial work saviour
Customer Service
Quality
Value
Needed remedial work to reactivate our boiler guarantee. Let down by installer. Tried Justin who would have come the same day but for a gas emergency. Came following day. Was helpful and explained why things needed doing. Proceeded to do the work quickly and efficiently. The bill was very reasonable for what he did and we will definitely use him again for the service and any other work in the future. Boiler guarantee is now up and running again. Would be happy to recommend Justin if asked.
Customer in Kent Posted on 15/03/2022 , work completed 08/03/2022
Excellent work - professional, friendly and efficient.
Customer Service
Quality
Value
Justin completed the plumbing installations for a cafe re-fit in Sevenoaks I was responsible for executing. He worked quickly to implement solutions around other trades so the client has a fully operational cafe. Would definitely recommend and will be looking to work with him again in the future.
Customer in Greater London Posted on 07/03/2022 , work completed 26/02/2022
Excellent Job Done Again
Customer Service
Quality
Value
This is the second time for me to use Justin's service. As expected, it is professional and satisfying. And the following services are excellent and generous. Caring and warm-hearted person.
Customer in Kent Posted on 22/02/2022 , work completed 11/02/2022
Excellent work
Customer Service
Quality
Value
Just Heat installed our boiler in 2013 and since then has been servicing our boiler yearly. They have also installed new radiators in the house. Recently they checked our heating system to make sure it is running efficiently. We appreciate their reliability, helpfulness and promptness in servicing.
Customer in Kent Posted on 06/02/2022 , work completed 04/02/2022
New Boiler installation
Customer Service
Quality
Value
We decided we needed a new boiler and wanted a Worcester Bosch as we'd heard very good reports about them ,the Worcester site had a list of approved installers so we chose Just Heat as they are local to us in Tonbridge. Justin called and checked out the job sending us a quote the next day.His costs for the job were quite reasonable and his professional approach and attention to detail made him our installer of choice. Justin and his sidekick, Luke arrived at the appointed time and installed our new boiler along with two replacement radiators with no hitches, even his roofer arrived on time to weather proof the roof where a new flu was installed. All in all a very good experience with a local specialist. Thank you Justin and Luke.
Customer in Kent Posted on 02/02/2022 , work completed 01/02/2022