Boiler Replacement
Justin has just replaced our boiler this morning. After 40 yrs in the construction industry I can honestly say his service & workmanship is second to none. Previously he has even come out on Christmas Eve to help us & ensure we had heat over Christmas. He is one of the few people I have had the pleasure of knowing who is always prepared to go the extra mile, which in this day & age is extremely rare
Customer in Kent
Posted on 17/10/2022
, work completed 17/10/2022
Recommended
Patience and understanding
I am an elderly client and was visited yesterday by Justin Marchant as my boiler was no longer emitting hot water. He arrived the same day he was contacted and was so patient and understanding explaining the problem in layman’s terms and did not complain when he was ‘helped’ in his work by my four cats! He worked quickly leaving no mess to clear up and his rates were extremely reasonable. I would have no hesitation in recommending him.
Customer in Kent
Posted on 05/10/2022
, work completed 04/10/2022
Recommended
Brilliant service as usual
Justin has always sorted our boiler problems quickly and efficiently. Couldn’t recommend him highly enough. Came out to see us the day we contacted him. His rates are very reasonable. Really pleased with the service he offers. He goes that extra mile. Thanks
Customer in Kent
Posted on 26/09/2022
, work completed 26/09/2022
Recommended
Good job well done
Justin replaced our old Potterton boiler with a Worcester Bosch model after considering what suited our particular needs ie size of areas to be heated etc. He completed the work efficiently and without fuss taking care to leave everything clean and tidy. The price quoted was adhered to and he explained how everything worked clearly. I would have no hesitation in using him in the future and would recommend him to anyone who requires any work done.
Customer in Kent
Posted on 08/09/2022
, work completed 10/08/2022
Recommended
Professional and Efficient
Professional service, efficient and an attention to detail. Justin was on time and delivered a friendly and helpful service. Great job!
Customer in Kent
Posted on 07/09/2022
, work completed 07/09/2022
Recommended
Boiler Servicing
Justin from Just Heat serviced my boiler in a very friendly and efficient manner. He also advised on some other heating issues.
Customer in Kent
Posted on 22/06/2022
, work completed 22/06/2022
Recommended
High quality work
Justin was one of a few heating engineers we asked advice and quotes from for a new boiler. He stood out as being extremely knowledgeable, noticing specific features of our house and taking these into account. We were interested in a Worcester Bosch boiler. His quoted price was reasonable. He carried out the work on the date planned with no hiccups. He was professional and friendly. I hadn't decided on type of thermostat so he sent me web links to the sort of new thermostats I'd described I'd be interested in and said he'd happily install this when we are ready. I'm happy to recommend Justin for his professional and high quality work.
Customer in Kent
Posted on 17/06/2022
, work completed 15/06/2022
Recommended
Quality piece of work
We contracted for a replacement heating and plumbing system as part of a refurbishment project. Justin is a top class, highly experienced engineer in his field and designed a very flexible system for us. The project was a complex one which had to be done in stages. The work has been done to a high quality standard. Inevitably in a job of this size we had a few teething problems once it all went live but after sales service has been very good and everything resolved quickly to our satisfaction. Project also went to budget. Extra costs were only incurred when we asked for something extra. All in all, we are very pleased.
Customer in Kent
Posted on 02/05/2022
, work completed 01/05/2022
Recommended
Replaced a towel rail in bathroom
Work was carried out efficiently and the bathroom left clean and tidy. I had used the Company before for boiler replacement and service. I find them very helpful and friendly company.
Customer in Kent
Posted on 29/04/2022
, work completed 27/04/2022
Recommended
Boiler service
Once here the service was done quickly and efficiently. They had all the parts required, good explanation of why the parts that he was changing were required.
Customer in Kent
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Efficient and friendly service
They did a great job fitting a new boiler in a new position, involving a lot of new pipe work, and decommissioning the old Rayburn cooker/boiler. Justin was knowledgeable and explained everything very well. They worked very hard, and efficiently. They were very polite, and I was very happy with the end result. I would have no hesitation in recommending them or using them again in the future.
Customer in Kent
Posted on 18/03/2022
, work completed 16/03/2022
Recommended
Remedial work saviour
Needed remedial work to reactivate our boiler guarantee. Let down by installer. Tried Justin who would have come the same day but for a gas emergency. Came following day. Was helpful and explained why things needed doing. Proceeded to do the work quickly and efficiently. The bill was very reasonable for what he did and we will definitely use him again for the service and any other work in the future. Boiler guarantee is now up and running again. Would be happy to recommend Justin if asked.
Customer in Kent
Posted on 15/03/2022
, work completed 08/03/2022
Recommended
Excellent work - professional, friendly and efficient.
Justin completed the plumbing installations for a cafe re-fit in Sevenoaks I was responsible for executing. He worked quickly to implement solutions around other trades so the client has a fully operational cafe. Would definitely recommend and will be looking to work with him again in the future.
Customer in Greater London
Posted on 07/03/2022
, work completed 26/02/2022
Recommended
Excellent Job Done Again
This is the second time for me to use Justin's service. As expected, it is professional and satisfying. And the following services are excellent and generous. Caring and warm-hearted person.
Customer in Kent
Posted on 22/02/2022
, work completed 11/02/2022
Recommended
Excellent work
Just Heat installed our boiler in 2013 and since then has been servicing our boiler yearly. They have also installed new radiators in the house. Recently they checked our heating system to make sure it is running efficiently. We appreciate their reliability, helpfulness and promptness in servicing.
Customer in Kent
Posted on 06/02/2022
, work completed 04/02/2022
Recommended
New Boiler installation
We decided we needed a new boiler and wanted a Worcester Bosch as we'd heard very good reports about them ,the Worcester site had a list of approved installers so we chose Just Heat as they are local to us in Tonbridge. Justin called and checked out the job sending us a quote the next day.His costs for the job were quite reasonable and his professional approach and attention to detail made him our installer of choice. Justin and his sidekick, Luke arrived at the appointed time and installed our new boiler along with two replacement radiators with no hitches, even his roofer arrived on time to weather proof the roof where a new flu was installed. All in all a very good experience with a local specialist. Thank you Justin and Luke.
Customer in Kent
Posted on 02/02/2022
, work completed 01/02/2022
Recommended
Boiler Service and Underfloor Heating Repair
We found Just Heat on the Which site and use them for our annual gas boiler service and any issues we have with our underfloor heating system. Most recently, we had a motor replaced on the downstairs system. Just Heat are very reliable and provide an excellent service. We have had no issues with any work they have carried out for us.
Customer in Kent
Posted on 25/01/2022
, work completed 19/01/2022
Recommended
New Boiler
They completed a tricky job with minimal fuss. They arrived on time, stayed as long as required and completed it with the least disruption possible. I would thoroughly recommend them, and will definitely use them again!
Nathan in Kent
Posted on 13/01/2022
, work completed 11/01/2022
Recommended
New Water Pump
Brilliant service from Justin and Luke I cannot recommend “Just Heat” enough. Our water pump was leaking and discovered on Saturday night I contacted Justin on Sunday Luke was with us Monday morning and new pump fitted by 10:00 you could not ask for more. This is the second time I have used their services the first was fitting our new boiler which again was fitted with minimal fuss and is working brilliantly. A big thank you from me once again
Customer in Kent
Posted on 06/12/2021
, work completed 06/12/2021
Recommended
Highly recommended
Justin helped fix a leak with our unvented water cylinder. He was very quick in replying to my email and was able to see me the same day. I was impressed with his knowledge and explanation of the issue clearly. A previous plumber had quoted additional works for which Justin had doubted was necessary which ended up saving me time and money. He also carried out our annual boiler service thoroughly and was the first plumber in three services to actually fill out the service manual instead of just putting a sticker on the boiler! I will definitely be been using Justin again if the need arises and for future services and have already recommend him to other households on our development
Customer in Kent
Posted on 15/11/2021
, work completed 24/09/2021
Recommended
Excellent service, very knowledgeable
Justin helped us with a boiler fault, he came on short notice and accommodated us in his busy schedule. He was prompt in finding the fault and had everything needed to repair it. He felt very confident and honest in his communication, I will highly recommend him.
Customer in Kent
Posted on 10/11/2021
, work completed 10/11/2021
Recommended
Fast response for urgent boiler replacement
Justin provided a competitive quote and provided sound technical information in support of it. He responded promptly to the initial contact and completed the work quickly and on time. Very grateful to have the heating back up and running!
Customer in Kent
Posted on 06/11/2021
, work completed 01/11/2021
Recommended
General plumbing servicing & repairs
Justin Marchant was recommended to me about 8 years ago by a friend, who was himself an experienced plumber. He has serviced our boiler and dealt with any other plumbing problems since then promptly and efficiently.
Customer in Kent
Posted on 26/10/2021
, work completed 07/10/2021
Recommended
Quick, knowledgeable service
Justin came the day I called him about a central heating boiler failure, even though I was not a regular customer, and had fixed the problem at what seems a reasonable price within a few days. He responds quickly to communications too.
Customer in Kent
Posted on 22/10/2021
, work completed 21/10/2021
Recommended
Professional Job and Reasonable Charge
Justin did an excellent job for us this morning. Very efficient and professional. Charge at a very reasonable level. Kind and good at communications. Reliable and recommendable. Will have him in our list of priority of engineers.
Customer in Kent
Posted on 04/10/2021
, work completed 04/10/2021
Recommended