Speedy service and efficient
We had never used Just Heat before, but they came very quickly only a few days before Christmas to replace a part as we only had hot water when the central heating was on. They telephoned to say when they were on their way, were very friendly and efficient and called the next day to check everything was fine. We would highly recommend Just Heat and were very happy with the service.
Customer in Kent
Posted on 23/12/2020
, work completed 22/12/2020
Recommended
Boiler replacement
Just Heat quoted for a boiler replacement just before the winter rush, and were the only company out of three I requested quotes from to actually come back to me. The communication was excellent and the quote reasonable. The work itself was done to a very high standard. Once the work began, the engineer encountered various unforeseen problems in my hundred-year-old house, but dealt with them swiftly and efficiently. All the mess was cleared away, and I was well-informed by the engineer of the workings of the new heating system. I'd definitely recommend their services.
Customer in Kent
Posted on 18/12/2020
, work completed 17/12/2020
Recommended
Boiler replacement
I was recommended Just Heat by family members. The initial survey was thorough and informative regards recommended system design and necessary upgrade to mains water/gas supplies. Communication throughout has been excellent and all works carried out to schedule/cost and to a high professional standard. Staff were polite, competent, clean workers who took pride in their work. Apart from mains water supply installation was copper pipe throughout. Explanation of system and control on completion was also thorough and I have received follow up calls to ensure all are working satisfactorily. I have no reservations in recommending Just Heat services.
Customer in Kent
Posted on 17/12/2020
, work completed 06/11/2020
Recommended
Excellent boiler installation
First class service. New gas boiler installation, pipework and radiator valves fitted exactly as per quotation. Pipework very neat and professional and finished to a high standard including tidy-up and even anti-bac spaying. Work carried out in a punctual, timely and safe fashion. Justin and his team are a sparkling light to the profession.
Customer in Kent
Posted on 13/12/2020
, work completed 09/12/2020
Recommended
Trust and Honesty
Trust and honesty are a big deal and from our initial phone call through to completion of the job we found Justin to be a man of his word. Our boiler service was carried out very thoroughly by Dan who offered both expert advice and professionalism. Just Heat Services really does deserve all of its excellent reviews.
Customer in Kent
Posted on 30/11/2020
, work completed 27/11/2020
Recommended
Had our boiler serviced excellent service
Had our boiler serviced and safety checked Justin provides a prompt service with great communication in a safe and friendly manner leaves your home as you would expect to find it clean and tidy. I would recommend Just Heat for all your needs.
Customer in Kent
Posted on 30/11/2020
, work completed 26/11/2020
Recommended
Does a good job
Justin installed our pressurised hot water tank and boiler 5 years ago and we get him back to service it each year. This time he also sorted a couple of elderly faulty radiator valves for us and installed a Hive controller to replace the existing thermostat. His work is incredibly neat and tidy. His plumbing is a work of art. He is friendly and we have no hesitation in recommending him.
Customer in Kent
Posted on 28/11/2020
, work completed 26/11/2020
Recommended
Amazing results. Really knowledgeable and helpful. Definitely recommend.
Justin of Just Heat Limited came recommended to us by our builder and we are so pleased we took his recommendation. Justin has been so helpful all the way through, offering advice and suggestions even as far as the specific type of tap. We gave Justin the brief about what we wanted to achieve and he spent time understanding what we wanted and gave us advice on options and fittings and how to get the result we wanted. Justin and Dan's work has been excellent all the way through and we cannot fault it. We will certainly be using them again for our next project.
Customer in Kent
Posted on 20/11/2020
, work completed 13/11/2020
Recommended
Service & Repair
First time I have used Just Heat Services and it will not be the last. On time and very efficiently completed. We had a small leak which could not be traced before. Justin had no problem resolving this issue and also correcting our flue, which had been altered due to new rendering being applied. This was not planned, but Justin was happy to resolve. Overall very happy with the service very professional. Clean & friendly service. Many thanks Mark & Sue
Customer in Kent
Posted on 26/10/2020
, work completed 23/10/2020
Recommended
Exemplary service
We were introduced to Justin by a friend, which gave us confidence at the outset. The service received was exemplary. Justin reviewed our situation, which quickly turned into the need for a new boiler. In timely fashion, Justin’s colleague Dan was on hand to carry out the work. Too often, Customer Service is a forgotten art but Dan was truly exceptional and should be applauded for his manner as much as his work ethic. Replacing a boiler isn’t on many wish lists but Dan made it painless, ensuring we were kept up to speed with progress and tidying as he went. My wife and I would strongly recommend Justin, Dan and team.
Customer in Kent
Posted on 12/10/2020
, work completed 08/10/2020
Recommended
Replacement Boiler
I needed a new boiler ASAP. Justin and Dan make a very efficient and friendly team. The boiler and a replacement radiator were fitted very quickly and with minimum mess. The new parts have been made to fit in with hardly any need for redecoration.
Customer in Kent
Posted on 25/08/2020
, work completed 20/08/2020
Recommended
Complete replumb to a very high standard
Justin, Dan and team completely replumbed our 1920s house, including changing all radiators, pipework, and replacing the old gravity fed system for an unvented cylinder and fitting a new boiler with Nest controllers and a water softener. Despite the fact that I changed the specification several times, including moving the equipment from downstairs into the attic, which made the job a lot harder, Justin worked around this and finished the job on time. He also dealt with the water board in arranging our mains pipe to be replaced. We’re very happy with the work done, which has been done to a very high standard. Justin is friendly and easy to deal with and I would certainly recommend Just Heat or use them again.
Customer in Kent
Posted on 17/08/2020
, work completed 05/08/2020
Recommended
Boiler Service
Had our boiler serviced and a gas safety inspection, The service was efficient, excellent and friendly, would certainly recommend Just Heat.
Customer in Kent
Posted on 07/08/2020
, work completed 06/08/2020
Recommended
Great service, job well done, highly recommended
We had a combi boiler fitted to replace our existing gravity fed system as we are contemplating a loft extension at some time in the future. Justin had to route a new gas supply pipe from the garage through to the house, extensive pipework changes were made and the new boiler was re-located in the airing cupboard. Every stage of the work was discussed before and during the job as some changes were made. Both Justin and Dan are extremely professional, very thorough and tidy. Their work was of a very neat and high standard. Justin has done previous work for us and we have never had any problems with his work or aftercare. We would highly recommend Justin and Dan
Customer in Kent
Posted on 04/08/2020
, work completed 19/06/2020
Recommended
Gas Safety Check for Landlords
Excellent service as always. I was not present when the work was carried out but the job was carried out with minimal fuss and good contact with the tenants to arrange suitable time for the job.
Customer in Kent
Posted on 04/07/2020
, work completed 04/07/2020
Recommended
Professional, friendly service.
For first time home owners, installing a new heating system seemed a daunting and expensive task. Thankfully Just Heat we're there to guide us through the process, from expert advice for where to relocate the boilier, to best placement and types of radiators to suit a room. Work began quickly, and was completed to a very high standard. We were really impressed with the service and we felt we were in safe hands through the entire project. Would recommend Just Heat to anyone looking to modernise their central heating system. 5 star service.
Customer in Kent
Posted on 02/07/2020
, work completed 26/06/2020
Recommended
New Boiler
Fitted new boiler and reconfigured some complicated pipework. Justin was efficient and tidy, good humoured and helpful easily overcoming any obstacles as they arose. (Even changed a tap for me) All fully tested and followed up later to check everything was ok. Would not hesitate to recommend Just Heat. Top Job!
Customer in Kent
Posted on 04/06/2020
, work completed 08/05/2020
Recommended
Excellent service
Justin was very professional and informative. He was able to come round the day after my enquiry. He gave us quotes for both a repair and a new boiler. We decided on the new boiler which Justin was able to fit the next day. I would thoroughly recommend his outstanding service.
Customer in Kent
Posted on 24/05/2020
, work completed 28/04/2020
Recommended
Fantastic professional and speedy service
Justin was both professional and informative when replacing a broken boiler. He was able to see the boiler the day after my enquiry and on discovering it was beyond repair he sourced and fitted a new one the very same day. I would thoroughly recommend his outstanding service.
Customer in Kent
Posted on 06/05/2020
, work completed 05/05/2020
Recommended
Very, very happy customer
Our boiler blew up just as the COVID crisis was beginning to bite. It was before lock down and we were able to get 5 quotes but Justin's stood out. He was the most thorough, gave us the most confidence that he understood all of the issues and could think them through. His price was competitive and the Bosch Guarantee the longest. As he had foreseen, the replacement of the boiler was only half of the problem but the replacement was completed within a week of accepting the quote. He was unable to complete the commissioning as the gas supply was inadequate. We then had to find contractors to install a new supply pipe under lockdown. Justin helped us with a couple of suggestions in addition to others we found through Which? and other sites. He also provided technical advice to ensure that we specified the work required accurately and got clear costings. It was one of his leads (a contractor using moling technology) that provided the best and most economic solution. Justin liaised with the moling contractor and UK Power networks and fitted the new pipe into our gas meter and boiler, all commissioned whilst observing social distancing requirements carefully. Our new system has now been working for a month and is a clear improvement on our previous boiler and looks like it may be more economical. Justin did not invoice us until all the work was completed and his bill was only slightly more despite the extra work involved. We are delighted with Justin's work and service.
Customer in Kent
Posted on 06/05/2020
, work completed 28/03/2020
Recommended
Quick & efficient
Justin came round the same day I contacted him, and resolved a problem I had with a pump continuously working. I had tried to get someone to fix it, who did not really know the solution, then someone else who kept putting me off. I would certainly recommend Justin, not only did he resolve my problem, explaining what he was doing, but he also reorganised the wiring in the airing cupboard and left it a lot neater.
Customer in Kent
Posted on 30/04/2020
, work completed 22/04/2020
Recommended
Excellent service
After arriving home from our holiday to no heating, Justin arrived, diagnosed the problem, ordered the part and returned the next day to fit it. Excellent service would recommend. Thank you.
Customer in Kent
Posted on 25/04/2020
, work completed 22/03/2020
Recommended
Would recommend 100%
Justin fixed and serviced my leaking Bosch combi boiler. Really good service and very very reasonable cost for the amount of work involved. I have no hesitation in recommending 100% and will be sure to use in the future.
Customer in Kent
Posted on 17/03/2020
, work completed 17/03/2020
Recommended
Highly Recommended
Justin stepped in shortly before Christmas, averting a potential disaster over the holidays. Another firm had tried to deal with a leak and a boiler problem but had fixed neither, leaving a sagging ceiling and a quote for a complete new central heating system. Justin promptly fixed the leak and the ceiling and the boiler issue was resolved without unnecessary expense. We appreciated his readiness to explain which work was and was not required, and his helpful, understanding response to some coordination issues that arose because we could not be there ourselves. Just Heat will definitely be our first choice in future. Thank you.
Customer in Kent
Posted on 04/02/2020
, work completed 23/12/2019
Recommended
Knows their stuff!
Justin and his team know their stuff! Having Justin round to quote and do the work was a pleasure and a learning experience. He took his time to explain to us exactly what needed to be done and why, even managing to quote sections and page numbers of the manufacturers manuals and regulations. You're in safe hands with Just Heat! He's also been great with some unrelated questions, always being friendly and clear.
Customer in Kent
Posted on 03/02/2020
, work completed 24/09/2019
Recommended