Endorsed by Which?

Just Heat Services Limited T/A Just Heat

5.0

252 Reviews

Opening Hours
Today -
  • Monday 07:00–17:00
  • Tuesday 07:00–17:00
  • Wednesday 07:00–17:00
  • Thursday 07:00–17:00
  • Friday 07:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.

From design to installation, we offer a full range of solutions for both domestic and commercial applications.

Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial

Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
    • Air source heat pumps
    • Solar panels
    • Ground source heat pumps
  • More Services

    • full heating design
    • specification and commissioning.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
252 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional and great work
Customer Service
Quality
Value
I got Justin and his team to replace three old radiators, which needed pipework changing and service my boiler. Great work and when doing the boiler check a minor gas leak was discovered which didn't need doing then but they were flexible at the end of a long day to change all the pipework needed to my gas meter having looked at the options. Justin is very knowledgeable and experienced and will tell it how it is and give you options. He has replaced the fan in my boiler in the past when the boiler stopped working at short notice. would recommend him and his team to do a good job at very reasonable cost.
Customer in Kent Posted on 18/01/2019 , work completed 02/01/2019
Sort out large amount of air in central heating system.
Customer Service
Quality
Value
Phoned Just Heat 0930 hrs on 2nd January and Justin was with us 3 hours later. After a full survey of our system he identified the problem with the Magic Box management system. He advised a plan which he followed with a costed quote that evening which I accepted and he was on site at 0800hrs next morning . The Magic Box was removed completely, pipework in outer loft and airing cupboard modified and pump relocated. System restarted and tested and all completed without mess before lunch and to budget. Justin is a thinking man's plumber, very clean and tidy in his work which is done in an organized way. He talks through the technical aspects of the problem and comes up with cost effective proposals. Highly recommended.
Customer in Kent Posted on 16/01/2019 , work completed 03/01/2019
Fantastic service
Customer Service
Quality
Value
Having encountered major problems with our central heating system we were put in touch with Justin who did a wonderful job in sorting it out. This involved the introduction of a cleaning chemical as a pre-dose for a possible power flush, getting the system operational whilst we took stock to see what else was needed, the replacement of a faulty, yet new, pump, and the eventual power flush. The result: a central heating system that now works, greater understanding of the issues involved, and a plan for a program of regular services in the future. Throughout a difficult couple of months (with the weather gradually getting colder), Justin offered considerable reassurance and advice, as well as timely and prompt visits when needed. I would recommend Just Heat unreservedly.
Customer in Kent Posted on 10/01/2019 , work completed 11/12/2018
Bolier replacement
Customer Service
Quality
Value
Justin's and his team are very friendly, helpful, engage with the issues, make very good informed suggestions, and are very conscientious. We would certainly highly recommend JustHeat.
Customer in Kent Posted on 09/01/2019 , work completed 02/01/2019
Excellent service
Customer Service
Quality
Value
Justin installed a boiler and fitted radiators for us in 2013. He has been carrying out safety inspection on our boiler yearly and we are extremely satisfied with his very good work and sterling service. He is trustworthy and reliable.
Customer in Kent Posted on 03/01/2019 , work completed 02/01/2019
Very Efficient
Customer Service
Quality
Value
After reporting the problem with my Baxi Solo 15HE boiler and after making the call and speaking to Justin he was good enough to call after completing his days work the same day. Justin quickly identified the problem and advised that he was going to order the relevant spares he also gave me an idea of the cost of the parts. These were ordered and Justin returned after 2 days to fit the parts. The boiler burst into life straight away and has been working ever since , I would have no hesitation in referring to any one who needs any work to be carried out on their boiler. He was tidy and efficient and cleared the work area after completion , you hear so many stories about rouge traders but I can assure you that this is not the case with Justin. i would recommend him to anyone , his work was excellent and I could not fault it.
Customer in Kent Posted on 05/12/2018 , work completed 23/11/2018
Outstanding Service
Customer Service
Quality
Value
Justin came to our help when our boiler failed, he diagnosed the problem, ordered the part which arrived the next day and one of his team returned that day and fitted the part and a new pressure expansion vessel. Very happy with the service, friendly team, the work was done cleanly and quickly. We would recommend them.
Sue and Derek Posted on 29/11/2018 , work completed 29/11/2018
Boiler replacement
Customer Service
Quality
Value
I needed a replacement boiler at a good price fitted by a local company. Just Heat supplied and fitted a new boiler quickly and efficiently by a friendly team at a competitive price. Would highly recommend them
Peter Tunbridge Wells Posted on 07/11/2018 , work completed 07/11/2018
New boiler installation
Customer Service
Quality
Value
We got in touch with Justin following a recommendation when we needed a new boiler installed in our loft. He soon provided us with a quote and schedule for the installation. Justin was very creative re installation of both the gas pipework to the boiler and also the water pipes in the loft to the hot water tank and radiators. He was also very good at explaining the technical aspects of the new boiler and the overall heating system. Dan and Carl (who work for Justin) were involved with the installation of the system and did an excellent job. All issues arising were dealt with promptly and efficiently. A first class job!
Jan and Maurice Posted on 01/10/2018 , work completed 01/10/2018
Boiler Replacement
Customer Service
Quality
Value
My original enquiry was a simple boiler replacement, which I repeatedly kept adding extras to and the final works included a new boiler, relocated to the airing cupboard, high pressure hot water cylinder and several new radiators. Justin gave me his professional opinion of all the options, pro's and cons to each system and the difference in costs to each. Once the quote was agreed, he fitted me in and work started at short notice to fit my tight time frame with other works. The completed works are very neat and tidy, the straight and level pipework passes my OCD test!! Would certainly use Justin again and recommend to others. Thanks.
Paul Cilia Posted on 30/09/2018 , work completed 30/09/2018
Happy customer
Customer Service
Quality
Value
Very efficient service. I telephoned Justin in the morning, his colleague turned up at 1 PM accessed the situation and replaced the broken part on my boiler. I received my invoice the following day and was pleasantly surprised at the reasonable amount charged. I now have heating and hot water and all sorted with minimal fuss. One happy customer.
Lorraine Webb Posted on 27/09/2018 , work completed 27/09/2018
Broken boiler
Customer Service
Quality
Value
They came on the same day I called.very polite went and got bits h needed and then fixed Put back every thing he moved extremely tidy
Victoria Posted on 24/09/2018 , work completed 24/09/2018
Trustworthy and reliable
Customer Service
Quality
Value
We have just used Justin again for a new problem that we've been having and as always he has sorted it with minimum fuss. He has completed a range of jobs for us which include sorting out issues with sinks and toilets, fitting a new boiler and generally sorting out issues with radiators. I feel confident to let him get on with the job, to do what's required and charge a fair price for his work. I would have no hesitation in recommending him to anyone.
Mrs Pullen Posted on 18/09/2018 , work completed 18/09/2018
Very efficient
Customer Service
Quality
Value
Justin repaired our boiler a few years ago & also replaced our power shower 2 years ago. Boiler checks are also carried out very efficiently.
dave1936 Posted on 19/08/2018 , work completed 19/08/2018
Excellent, thorough and great service
Customer Service
Quality
Value
Justin was only due to service the boilers and repair a leak but he identified various issues and resolved them with a creative set of solutions. The work was carried out with speed, efficiency and real thoroughness. Top job and would very much recommend.
David Knox Posted on 30/07/2018 , work completed 30/07/2018
Clarity and professionalism
Customer Service
Quality
Value
We put Justin on our short list to replace our two aging boilers based on a personal recommendation, and, with the three quotes all broadly for the same cost, we chose Justin to do the work based on the clarity and professionalism of his proposal and the fact that he would do the work himself. Justin fully met our expectations, carrying out the work cheerfully (albeit in cramped conditions) and to the agreed timing and budget. We would particularly note Justin's helpful approach and the way in which he explains what is required and what he is doing as he goes along. We would certainly recommend Justin based on the work he did for us.
P & C W Posted on 01/07/2018 , work completed 01/07/2018
Brilliant from start to finish
Customer Service
Quality
Value
When our old boiler packed up we were left without hot water and heating. Justin came to our rescue and we are so grateful. He gave us a prompt, very competitive quote. He also fitted us in to ensure we had our hot water and heating up and running asap. His work was neat and tidy and we really felt that he wanted the best for us with our heating needs. His friendly manner put us at ease and nothing was too much trouble. We would highly recommend Justin for any of your heating and hot water needs.
R Barr Posted on 30/04/2018 , work completed 30/04/2018
New Boiler Installation
Customer Service
Quality
Value
Justin was called out to install a new boiler, his quote was the best out of many others for the same work. We paid the price quoted with no hidden extras. First impressions he stood out as a decent guy. His work was exceptional, neat and tidy. Very impressed and above all finally got some heat back into the house. Would certainly recommend.
Jk8789 Posted on 17/04/2018 , work completed 17/04/2018
Goes above and beyond to help!
Customer Service
Quality
Value
We felt Justin went above and beyond to sort out our boiler problem and charged a very fair rate, considering the effort he went to in order to resolve it. He is friendly, professional, reliable and explains exactly what work he is carrying out to fix it, as well as what it will cost, so that you are well informed along the way. We would have no hesitation in recommending him to others and he will be the person we ask to carry out work in our next house. He is an excellent person to have on your contact list when you need a problem fixed fast!
Anna Budd Posted on 16/04/2018 , work completed 16/04/2018
Lifesaver
Customer Service
Quality
Value
Our heating went off over the Easter Holiday and the entire house was freezing. I texted Justin on good Friday and he immediately responded with suggestions. He was on holiday at the time but continued to communicate with me throughout the entire weekend and came out for a site visit! He identified the problem within 15 minutes of arriving and fixed it in under an hour. Justin subsequently checked in with me all week even up until late this evening to make sure my family and I were comfortable and all problems had been resolved. He is not only a fantastic tradesman but a top man in general! Extremely professional and personable and I would only call him for any issues from now on.
Dormans Park Posted on 04/04/2018 , work completed 04/04/2018
Outstanding service
Customer Service
Quality
Value
We recently built a large house in Surrey and Justin installed a complex heating system for us. He was extremely professional, reliable and honest throughout the entire process and communication was excellent. Justin was sure to understand what we wanted and tailor his service the best he could to suit our needs. All of the work was carried out promptly and he was an extremely tidy worker. I would recommend him to anyone for jobs of any size!
Adelle Posted on 04/04/2018 , work completed 04/04/2018
Excellent prompt service.
Customer Service
Quality
Value
Justin was recommended to us by a relative. When no other plumber would venture out because of the bad weather or even reply to messages left, Justin arrived within 30 minutes of contacting him. He explained every step of our boiler repair and the job was completed within an hour. I would have no hesitation in recommending Justin.
Alan Dagnall Posted on 03/03/2018 , work completed 03/03/2018
Safety Check
Customer Service
Quality
Value
Justin came out in snow for a quick speedy check . He also gave some advice on related matters. Excellent.
Collier Posted on 02/03/2018 , work completed 02/03/2018
Excellent
Customer Service
Quality
Value
Justin came to our house as the water pump needed replacing, as well as the boiler needing servicing. I called Saturday morning and he came to us within the day. I must add that he did not need to as his stated business hours are Mon - Fri. Once he arrived he was quick to diagnose the issue and fix the problem. He serviced the boiler and reinstated to full working condition. He could not have been longer than an hour and was courteous, professional and informative. I sincerely wish I had known of Justin and his business prior to a far longer and involved issue with the manufacturer that went unresolved. I would highly recommend Justin and his company Just Heat Ltd to anyone who needs basic plumbing assistance or a larger more complex fix! I hope to never need Justin again but would not hesitate call for any issue large or small.
Dale Woolmer Posted on 17/02/2018 , work completed 17/02/2018
Speedy boiler repair
Customer Service
Quality
Value
Justin was brilliant and knowledgeable and helped us out when our boiler broke down. He quickly located the problem and was able to fix it there and then. Offered some good advice too.
Becky Posted on 09/01/2018 , work completed 09/01/2018