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Justin Bucknell Electrical Limited


209 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


WINNER of Which? Trusted Trader February 2018!

As a proud electrical company, we’re deeply passionate about delivering high quality work and unparalleled customer service. This commitment to excellence has enabled us to grow and establish ourselves across the general areas of Bicester, Thame, Aylesbury, Abingdon, Banbury, Oxfordshire, Buckinghamshire and beyond.

EV charging, EV charger, EV installation, EV installers, Solar panel maintenance

What we do

  • Electricians

    • Electrical emergency services
    • Electrical installations
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
    • Electrical repairs
    • Electric Showers
  • Alarm and security equipment installers

    • CCTV installation
    • Access control
    • Door entry systems
    • Alarm installation
    • Electric gates
  • Lighting contractors

    • Emergency lighting
    • Emergency lighting annual testing
    • Lighting LED upgrades
    • LED lighting
    • Outdoor lighting
    • Security & Emergency lighting installations
  • Plumbers

  • Air conditioning contractors

  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

209 reviews
Customer Service
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Not a great experience
Customer Service
I decided to use JBE because of their good reviews. I don't love writing bad reviews, but from my own personal experience I wouldn't use them again, and therefore feel like this review is necessary. Long story short, I had a fault somewhere in my house that kept tripping the fuse box. I would say my experience started off really well - they organised to come see me quickly which was great, but then they never found the fault (despite looking for quite a long time), the fix they tried actually made things worse, and I had to pay another electrician to come undo what they did, and find / fix the fault. The other electrician found the fault in less than an hour, and fixed everything in an hour and a half (including a trip to the shops). In addition to the issues with the actual fault finding, JBE also sent out a different electrician to look at the fault to the one they sent out to fix it, which I am sure added to the issues. Both electricians had to leave early (and not because they had to go to a different job, one of them was going off on holiday and had to 'sort out his van' - it was about 9.30 am, he *was* on holiday from the next day, but wasn't travelling anywhere). And finally, when the invoice eventually came to me, it also came with a slightly angry note saying it was overdue, despite the fact I had never been sent it before. A lot of people seem to have had a good experience, so maybe I just got unlucky, but I won't be using them again.
Customer in Oxfordshire Posted on 27/06/2024 , work completed 10/06/2024
The trader replied (on 29/06/2024)
We regret you feel this way about the service we provided but feel it is very unfair to leave a review based on the below facts. The nature of fault finding is that there is no guarantee the fault can be found within a set amount of time. Our engineers would have followed a procedure by investigating the most obvious / typical causes of the circuit tripping and continue from there in the time given. Our engineers attended twice and it might well have been on the third visit they too would have found the fault and rectified it. Equally based on the assumption that you would have told the other contractor, that you appointment, what our engineers had done up to that point we have undoubtedly narrowed down the potential parts of the circuit or system where the fault could be. This is why we feel it is very unfair for you to leave a review like this. We also feel disappointed that you mentioned about chasing the invoice as she rang you to apologise about this when she noticed that the invoice had not actually been sent to you in the first instance. Nevertheless we will contact you check to see where the fault was eventually found by the other Electrician and if it turns out to be on a part of the system that we hadn’t yet investigated then we would kindly ask that you remove this review, equally if we did miss it on the party of the circuit or system we did investigate then we will offer you a refund.
Efficient & Tidy
Customer Service
The quote process was very smooth and quick via video conferencing. The work was completed to time and Max did a good job and was very tidy which is always appreciated.
Customer in Oxfordshire Posted on 26/11/2023 , work completed 06/11/2023
Excellent work and service
Customer Service
We needed a major electrical refurbishment and new lighting after 25 years. We found Justin Bucknell Electrical via Which Trusted Traders and they lived up to their reputations in all respects. Despite the work happening at short notice during holidays, everybody was on time and very helpful and responsive to our questions & suggestions. We had to make quite a few changes as we went along and the quoting/invoicing was prompt, efficient and fair. The work itself was done to a very high standard and it's great having everything working as it should. The electricians were very tidy and a pleasure to have around.
Customer in Oxfordshire Posted on 21/09/2023 , work completed 19/09/2023
Excellent Craftsmanship
Customer Service
I reached out to Justin Bucknell after finding them online, as moved into my new home and needed a EV charger fitted and a quote for some other work too. I was promptly contacted and had excellent communication from the office team and before I knew it, I had Adam over to come assess the work needed and about a week later Jamie to install the EV charger. The diligence, craftsmanship and customer service from Justin Bucknell is nothing short of fantastic. I will be getting all my work done by this team in the future!
Customer in Oxfordshire Posted on 07/08/2023 , work completed 04/08/2023
Zappi Charger Installation
Customer Service
Adam arrived on time and completed the installation of my Zappi car charger within 2 hours. He explained how it worked and left the work area clean and tidy. I am very pleased with the work.
Alan in Oxfordshire Posted on 28/06/2023 , work completed 28/06/2023
Positive energy
Customer Service
Justin was prompt in his replies and in hisfirst visit, he sent his estimate very promptly. He seemed like someone who knew what he was doing. The electricians did a complete rewire of the house which is large and complicated. It took about as long as predicted there were a few days when they had to complete other jobs. It was done on budget. The electricians were polite pleasant and respectful and tried hard to make as little disruption to our lives as possible. They cleaned up at the end of each day leaving the house in a useable state. Messages were responded to promptly.
Customer in Posted on 03/04/2023 , work completed 20/03/2023
Customer Focussed Throughout
Customer Service
I engaged them to replace a bathroom extractor fan in our roof space. The electrician who visited found issues with the venting of the original install and could not do the work in the time allocated. The company treated his visit as reconnaissance to establish what it would take to put things right and did not charge for this initial callout. They re-quoted and two men came to do the work on the agreed date. They proved thorough but quick, completing the work within the allotted slot. They also identified an issue with the earthing under the kitchen sink and completed the fix without additional charge. All company employees proved to be courteous, professional and understanding of my needs whether quoting, arranging visit dates or carrying out the work. I also feel confident that, where they found issues, these have been corrected and this peace of mind is worth every penny of what they charged me. While this was my first time using this firm I cannot now imagine going anywhere else when I next need an electrician.
Customer in Oxfordshire Posted on 18/02/2022 , work completed 16/02/2022
Good Job done
Customer Service
Spot on time and work carried out efficiently and professionally. Adam was very tidy and cleaned up after the job.
Customer in Oxfordshire Posted on 10/02/2022 , work completed 10/02/2022
Installation of home EV charger
Customer Service
Very happy with the entire Justin Bucknell experience, from start to finish. From initial contact with the office and support with queries, through to virtual survey, installation and completion of paperwork – all seamless. Absolutely no hesitation in recommending.
Customer in West Berkshire Posted on 09/02/2022 , work completed 17/01/2022
Exemplary Service from Start to Finish
Customer Service
I can't recommend this company highly enough. Customer service has been everything I would expect from my initial phone call enquiry relating to electric car chargers through to identifying my requirements, sorting out a rapid installation date and the high quality of the installation work itself which was carried out by Justin Bucknell's own installers. Everything has been carried out to a very high standard and I am delighted to recommend Justin Bucknell to anyone looking for electric car charging.
Customer in Buckinghamshire Posted on 16/11/2021 , work completed 11/11/2021