K and B Installations West Moors Ltd

From first contact to final sign off all members of the team were courteous & a pleasure to deal with. In the office Laura & Amy were always available to answer queries promptly, offering helpful advice and reassurance when unforeseen situations arose. Craig carried out site visits & was ready to remedy planning issues which required modifications during installation, while fitter Craig & apprentice Callum did most of the installation, working efficiently, arriving punctually each day, and always aiming at perfection of finish. My new shower room is exactly what I hoped for.

The guys fitted a new en-suite from scratch and finished off the bathroom. They were cheerful and professional, always cleared up at the end of the day and finished on time. We requested extra work which they looked after and charged us less than we expected. We are very pleased and would reccomend without reservation. It was also great having a single source supplier so that we didn't have to worry about synchronising the various trades

Arrived on time every day and worked in a timely and professional manner, no complaints at all. we found them polite and helpful every step of the way.

K&B Installations was recommended to me. From my first contact and throughout the project I was met with friendly and approachable professionalism. My ideas were taken on board and every minor query explained with patience. The project involved building work to restructure the space, installing a steel, plasterwork, electrics, plumbing, heating, flooring, etc. and the installation of a new kitchen and appliances. All of the tradesmen involved were friendly, courteous and easy to talk to and gave me confidence that they would do a good job. My expectations were more than met. I love the room that has been created - it has changed how I live in my home! I passed on the recommendation I received to friends and family and already know of someone choosing K&B for their new kitchen installation.

Very pleased with the work, finish is first class, they all worked very hard, everything was replaced the walls , tiles plumbing, floor. they cleaned up every day before they left , they constantly asked if it was to our liking, Mark the tiler was great, as was Keith the plumber. without doubt would use them again.

I chose this company based on the Which reports. The ordering process was very straightforward & all of the staff were most polite & helpful. We contracted to have the kitchen replaced while we were away in South Africa for 4 weeks. The contract firmly stated that the house would be clean when we returned! Sadly we returned to a disgusting MESS. The kitchen, lounge, hallway & stairs were filthy, not with just dust but huge lumps of plaster & general grime. Worst of all was the downstairs toilet which was filthy & stinking! We called immediately & the manager was around within an hour to clean the toilet. He also arranged for a cleaner to visit the following day. She was horrified at the mess which took a whole morning to clean. Even then I had to spend 3 hours cleaning plaster & adhesive off the floor tiles using a Stanley knife. There were evn lumps of plaster in both 'fridges. Overall the installation was fine & the short snag list was rectified a week later. However, with slightly more care there would have been NO snags! This small family business has recently expanded.....maybe too quickly

From the planning stage with Nikki, through the refit of our main bathroom by Keith to the signing off by Craig we have nothing but praise for K&B. Everything happened as planned, Keith worked diligently, consulted us at every point, was punctual and polite and showed great consideration for our property. The finished bathroom is a delight to use. We would not hesitate to recommend K&B and would certainly use them again.

I had a flat refurbished with a new kitchen and bathroom and decoration and this company were compared to other local companies (who were found lacking) and big retailers like B&Q who cost more and the service was poorer. Donna took care of every detail and has kept me fully informed and made sure all of my needs were met (I was out of town so needed a complete and reliable service) and the costs were the most competitive and the refurbishment very quick and to the highest standard. They are the most complete and excellent team. Don't bother looking anywhere else because this company is fail safe and exceeded my view of what an excellent service should be. I shun writing reviews and this is my first only because I was of the opinion that they deserve it.

We would thoroughly recommend K & B for any kitchen or bathroom project you are planning. From the outset, the service was fantastic - where other companies wanted to wait weeks for an initial appointment, Nicky and the team fitted around us and were able to give us a quote within 2 days. Installation with other companies would have been months in the future - K & B fitted us in within 3 weeks. Once on site, the guys were courteous, professional, tidy and very hard working. We went from old bathroom to new (a complete strip out and re-install) in just over a week. The finished product is outstanding, and we will go straight to K & B for a new kitchen when the time is right.