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Endorsed by Which? Trusted Traders

K N Smith Limited t/a KS Installations

Profile thumb ks installations
5.0

28 Reviews

About

This business has not added a description yet.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • Plumbers

  • Boiler, central heating and gas engineers

Customer reviews

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All reviews are verified as being genuine and a true customer of this trader.

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5.0
28 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, highly competent and friendly
Customer Service
Quality
Value
Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.
Customer in Worcestershire Posted on 17/11/2021 , work completed 03/11/2021
Water heater fitted
Customer Service
Quality
Value
Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.
Phil in Worcestershire Posted on 24/09/2021 , work completed 23/09/2021
K S Installations
Customer Service
Quality
Value
Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.
Customer in Worcestershire Posted on 29/06/2021 , work completed 27/06/2021
Prompt response - solved problems
Customer Service
Quality
Value
Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.
Customer in Worcestershire Posted on 28/06/2021 , work completed 14/05/2021
Brilliant work
Customer Service
Quality
Value
A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.
Customer in Worcestershire Posted on 25/06/2021 , work completed 16/06/2021
restoring home comforts
Customer Service
Quality
Value
After a week with no hot water (apart from an electric shower) we were extremely thankful that Kevin re-scheduled work to remove our obsolete 'dead' boiler and fit a new replacement on the bank holiday. We were very impressed with his work especially when having to do the outside stuff in weather best fit for ducks! Communications were good so a decision like where to position the programmer was clearly explained - as well as how to operate it. Very tidy too - the kitchen was left nice and clean and all things relating to safety during the pandemic observed. Already booked Kevin to do service next April and no hesitation in recommending him to all. Many thanks again.
David in Worcestershire Posted on 09/05/2021 , work completed 03/05/2021
Thank you Kevin
Customer Service
Quality
Value
I help look after a couple of rental properties and the company who we have always used lost the accredited employee who conducts their Gas Safety checks the week our certificates were due. I was recommended to give Kevin a call and was very pleased we did. He answered first time, listened to my problem, asked for the tenant details to be sent direct so he could arrange access and said to leave to him. He updated once he had booked and arranged access with both sets of tenants, called from site when a minor issue was found to give our options for the solution and sorted there and then. Certificates were sent promptly and we hope to use Kevin going forwards for any future works and would fully recommend from our experience so far.
Terry in Worcestershire Posted on 26/04/2021 , work completed 26/03/2021
Great fast work
Customer Service
Quality
Value
Great and efficient work from Kevin in servicing our boiler that he previously installed for us without any problems. Thanks for the good service.
Customer in Worcestershire Posted on 09/03/2021 , work completed 02/03/2021
Trace and Access, repair
Customer Service
Quality
Value
A water leak inside the wall cavity of the kitchen and dining room left me with no running water for 48 hours, a challenge in this pandemic when we frequently need to wash hands. However, Kevin was able to re-schedule work to trace the leak, fix the issue and restore the water supply. We are grateful for his flexibility and professionalism in dealing with the situation efficiently and in a Covid secure manner.
Ms Manjit in Worcestershire Posted on 07/03/2021 , work completed 03/03/2021
Trustworthy & Professional!
Customer Service
Quality
Value
Kevin has completed numerous jobs for us over the past 15 years, beginning with a complete bathroom refit and more recently, removal of a hot water tank & boiler from loft space, replacing with a combi-boiler, re-sited in a utility room. He has also fitted a new radiator, sorted leaking radiators & pipes, re-routed gas pipes and serviced boilers over the years! The latest job was a routine boiler service. Kevin’s work is always high quality and he is professional & efficient when in our home. I trust his judgement & advice on plumbing and heating issues and would certainly recommend him!
Heather in Worcestershire Posted on 03/03/2021 , work completed 23/02/2021