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Endorsed by Which? Trusted Traders

K N Smith Limited t/a KS Installations

Profile thumb ks installations
5.0

33 Reviews

About

This business has not added a description yet.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • Plumbers

  • Boiler, central heating and gas engineers

Customer reviews

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All reviews are verified as being genuine and a true customer of this trader.

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5.0
33 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic service
Customer Service
Quality
Value
From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.
John in Worcestershire Posted on 05/04/2022 , work completed 04/03/2022
Excellent work
Customer Service
Quality
Value
We have used Kevin for a number of years. He is very friendly and professional at all times. His work is excellent and he is always prepared to go the extra mile. When our boiler packed a few years ago when it was snowing heavily he put snow chains on his tyres and went off to get new parts. Weather was so bad that we did not expect to see him again that day but he returned and fixed the problem. He always leaves the work area clean and tidy. We would not use anyone else and have no hesitation in recommending him.
Customer in Worcestershire Posted on 05/04/2022 , work completed 13/01/2022
Excellent Service
Customer Service
Quality
Value
Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.
Paul in Worcestershire Posted on 24/03/2022 , work completed 02/02/2022
Fantastic service.
Customer Service
Quality
Value
Repaired gas boiler which insurance company had said was an uneconomical repair for a fraction of the cost of buying a new boiler. Turned up on time and was extremely helpful and professional.
Michael in Worcestershire Posted on 05/03/2022 , work completed 18/02/2022
Good advise , and a professional installation. Worcester Bosch Boiler fitted with no fuss, no mess and Very Tidy.
Customer Service
Quality
Value
Kevin came round to quote and went through out options. He was very professional and we chose to go ahead. We Agreed an install date. The boiler turned up that very morning and Kevin was not f behind, arriving when he said he would. The old boiler was out very quickly . He worked on his own, all day and by 4:30 the heating was running. The old boiler was removed from site. Day 2 Kevin returned to do some commissioning checks and system balancing. By lunch time he was gone. A perfect install. No Mess what so ever. Excellent in every respect.
Customer in Worcestershire Posted on 29/01/2022 , work completed 28/01/2022
Professional, highly competent and friendly
Customer Service
Quality
Value
Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.
Customer in Worcestershire Posted on 17/11/2021 , work completed 03/11/2021
Water heater fitted
Customer Service
Quality
Value
Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.
Phil in Worcestershire Posted on 24/09/2021 , work completed 23/09/2021
K S Installations
Customer Service
Quality
Value
Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.
Customer in Worcestershire Posted on 29/06/2021 , work completed 27/06/2021
Prompt response - solved problems
Customer Service
Quality
Value
Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.
Customer in Worcestershire Posted on 28/06/2021 , work completed 14/05/2021
Brilliant work
Customer Service
Quality
Value
A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.
Customer in Worcestershire Posted on 25/06/2021 , work completed 16/06/2021