From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.