K N Smith Limited t/a KS Installations

Kevin has replaced my parents gas hot water boiler with a new electric one. He has been very helpful in providing options and solutions and they are very pleased with the result. He works very tidily and cleans up thoroughly when he leaves, my mother was very impressed! We would definitely recommend him.

We had not contacted Kevin before but he responded at very short notice when we were in a flap as the only loo in the house had failed. On a snowy day he fitted us in on his way home and quickly fixed the broken loo. Very tidy work and he explained what he was doing. Very happy with the work.

Kevin removed old boiler and relocated site for new boiler. Clean and tidy job done to the highest standard. Would highly recommend.

Having completed 3 bathroom renovations in my old home, Kevin was my number one choice to complete a bathroom renovation when I recently moved house. From the early stages he helped me with choice of bathroom furniture and design. Not only does he do a brilliant job, but on a personal level I have really appreciated his kindness with willingly providing help with small problems above and beyond the work he was contracted for. So easy to have around the home, and leaves no mess. Totally recommend him, and in fact already have to a family member.

Kevin came when my normal heating engineer couldn’t. He fitted me around his existing jobs and diagnosed the problem before letting me know the price before asking if I wanted to go ahead. On the day he texted in advance to let me know an estimated time, and he came when I expected. He didn’t want to walk through the house in case he made a mess, so was happy to go round the outside of the house. He was polite, friendly and fixed the problem. I’m grateful we were recommended him by a friend.

I have used KS installations for installation, maintenance of my central heating system and various plumbing repairs for many years, most recently this month. I have found that Mr Smith's work is to a high standard and intend to continue using him in future. Hugh Evans

Kevin replaced an ageing boiler for me. He did an excellent job and was really tidy and easy to have around the house. He explained everything to me carefully and clearly. Would highly recommend!

From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.

We have used Kevin for a number of years. He is very friendly and professional at all times. His work is excellent and he is always prepared to go the extra mile. When our boiler packed a few years ago when it was snowing heavily he put snow chains on his tyres and went off to get new parts. Weather was so bad that we did not expect to see him again that day but he returned and fixed the problem. He always leaves the work area clean and tidy. We would not use anyone else and have no hesitation in recommending him.

Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.