/
Endorsed by Which?
K N Smith Limited t/a KS Installations
About
This business has not added a description yet.
What we do
Bathroom fitters
- Bathroom design services
- Bathroom Installation
- Bathroom refurbishment
- Bathroom suppliers
- Bathroom tiling
- Electric Showers
- Wet rooms
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas emergencies
- Gas safety testing and inspection
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Automated Heating
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
40 reviews
Recommended
Recommended
by 100% of customers
Sort by
New hot water boiler
Customer Service
Quality
Value
Kevin has replaced my parents gas hot water boiler with a new electric one. He has been very helpful in providing options and solutions and they are very pleased with the result. He works very tidily and cleans up thoroughly when he leaves, my mother was very impressed! We would definitely recommend him.
Customer in Leicestershire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
We had not contacted Kevin before but he responded at very short notice when we were in a flap as the only loo in the house had failed. On a snowy day he fitted us in on his way home and quickly fixed the broken loo. Very tidy work and he explained what he was doing. Very happy with the work.
Customer in Worcestershire
, work completed
Recommended
Brilliant work
Customer Service
Quality
Value
Kevin removed old boiler and relocated site for new boiler. Clean and tidy job done to the highest standard. Would highly recommend.
Customer in Worcestershire
, work completed
Recommended
Excellent on both a professional and personal level
Customer Service
Quality
Value
Having completed 3 bathroom renovations in my old home, Kevin was my number one choice to complete a bathroom renovation when I recently moved house. From the early stages he helped me with choice of bathroom furniture and design. Not only does he do a brilliant job, but on a personal level I have really appreciated his kindness with willingly providing help with small problems above and beyond the work he was contracted for. So easy to have around the home, and leaves no mess. Totally recommend him, and in fact already have to a family member.
Customer in Worcestershire
, work completed
Recommended
Brilliant, came on time, texted first, fixed the issue, price as promised, polite and kept area clean while working
Customer Service
Quality
Value
Kevin came when my normal heating engineer couldn’t. He fitted me around his existing jobs and diagnosed the problem before letting me know the price before asking if I wanted to go ahead. On the day he texted in advance to let me know an estimated time, and he came when I expected. He didn’t want to walk through the house in case he made a mess, so was happy to go round the outside of the house. He was polite, friendly and fixed the problem. I’m grateful we were recommended him by a friend.
Customer in Worcestershire
, work completed
Recommended
Annual boiler service
Customer Service
Quality
Value
I have used KS installations for installation, maintenance of my central heating system and various plumbing repairs for many years, most recently this month. I have found that Mr Smith's work is to a high standard and intend to continue using him in future. Hugh Evans
Customer in Worcestershire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Kevin replaced an ageing boiler for me. He did an excellent job and was really tidy and easy to have around the house. He explained everything to me carefully and clearly. Would highly recommend!
Customer in Isle of Wight
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.
John in Worcestershire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
We have used Kevin for a number of years. He is very friendly and professional at all times. His work is excellent and he is always prepared to go the extra mile. When our boiler packed a few years ago when it was snowing heavily he put snow chains on his tyres and went off to get new parts. Weather was so bad that we did not expect to see him again that day but he returned and fixed the problem. He always leaves the work area clean and tidy. We would not use anyone else and have no hesitation in recommending him.
Customer in Worcestershire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.
Paul in Worcestershire
, work completed
Recommended
Fantastic service.
Customer Service
Quality
Value
Repaired gas boiler which insurance company had said was an uneconomical repair for a fraction of the cost of buying a new boiler. Turned up on time and was extremely helpful and professional.
Michael in Worcestershire
, work completed
Recommended
Good advise , and a professional installation. Worcester Bosch Boiler fitted with no fuss, no mess and Very Tidy.
Customer Service
Quality
Value
Kevin came round to quote and went through out options. He was very professional and we chose to go ahead. We Agreed an install date. The boiler turned up that very morning and Kevin was not f behind, arriving when he said he would. The old boiler was out very quickly . He worked on his own, all day and by 4:30 the heating was running. The old boiler was removed from site. Day 2 Kevin returned to do some commissioning checks and system balancing. By lunch time he was gone. A perfect install. No Mess what so ever. Excellent in every respect.
Customer in Worcestershire
, work completed
Recommended
Professional, highly competent and friendly
Customer Service
Quality
Value
Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.
Customer in Worcestershire
, work completed
Recommended
Water heater fitted
Customer Service
Quality
Value
Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.
Phil in Worcestershire
, work completed
Recommended
K S Installations
Customer Service
Quality
Value
Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.
Customer in Worcestershire
, work completed
Recommended
Prompt response - solved problems
Customer Service
Quality
Value
Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.
Customer in Worcestershire
, work completed
Recommended
Brilliant work
Customer Service
Quality
Value
A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.
Customer in Worcestershire
, work completed
Recommended
restoring home comforts
Customer Service
Quality
Value
After a week with no hot water (apart from an electric shower) we were extremely thankful that Kevin re-scheduled work to remove our obsolete 'dead' boiler and fit a new replacement on the bank holiday. We were very impressed with his work especially when having to do the outside stuff in weather best fit for ducks! Communications were good so a decision like where to position the programmer was clearly explained - as well as how to operate it. Very tidy too - the kitchen was left nice and clean and all things relating to safety during the pandemic observed. Already booked Kevin to do service next April and no hesitation in recommending him to all. Many thanks again.
David in Worcestershire
, work completed
Recommended
Thank you Kevin
Customer Service
Quality
Value
I help look after a couple of rental properties and the company who we have always used lost the accredited employee who conducts their Gas Safety checks the week our certificates were due. I was recommended to give Kevin a call and was very pleased we did. He answered first time, listened to my problem, asked for the tenant details to be sent direct so he could arrange access and said to leave to him. He updated once he had booked and arranged access with both sets of tenants, called from site when a minor issue was found to give our options for the solution and sorted there and then. Certificates were sent promptly and we hope to use Kevin going forwards for any future works and would fully recommend from our experience so far.
Terry in Worcestershire
, work completed
Recommended
Great fast work
Customer Service
Quality
Value
Great and efficient work from Kevin in servicing our boiler that he previously installed for us without any problems. Thanks for the good service.
Customer in Worcestershire
, work completed
Recommended
Trace and Access, repair
Customer Service
Quality
Value
A water leak inside the wall cavity of the kitchen and dining room left me with no running water for 48 hours, a challenge in this pandemic when we frequently need to wash hands. However, Kevin was able to re-schedule work to trace the leak, fix the issue and restore the water supply. We are grateful for his flexibility and professionalism in dealing with the situation efficiently and in a Covid secure manner.
Ms Manjit in Worcestershire
, work completed
Recommended
Trustworthy & Professional!
Customer Service
Quality
Value
Kevin has completed numerous jobs for us over the past 15 years, beginning with a complete bathroom refit and more recently, removal of a hot water tank & boiler from loft space, replacing with a combi-boiler, re-sited in a utility room. He has also fitted a new radiator, sorted leaking radiators & pipes, re-routed gas pipes and serviced boilers over the years! The latest job was a routine boiler service. Kevin’s work is always high quality and he is professional & efficient when in our home. I trust his judgement & advice on plumbing and heating issues and would certainly recommend him!
Heather in Worcestershire
, work completed
Recommended
Boiler Service and repairs
Customer Service
Quality
Value
Delighted with standard of work and compliance with personal safety standards during corona virus lockdown restrictions Standard annual service which identified broken panel to be repaired as well This was carried out at a second visit after the replacement part had been ordered and arrived
Customer in Worcestershire
, work completed
Recommended
Reliable, honest
Customer Service
Quality
Value
Kevin came recommended by a few local people we know who he had recently done with for. We had no hot water so I sent him a message quite late one evening and he replied very early the following morning to say he could squeeze us in the first thing to take a look. It turned out to be a very small problem that was east to sort (if you know how) so showed us how to rectify it if it were to happen again. This was reflected in his bill which was very reasonable. We live in a much larger than the average home and have had a few people try to fleece us over the years but we will definitely use Kevin again for any future issues/projects.
Customer in Worcestershire
, work completed
Recommended
Boiler installation
Customer Service
Quality
Value
Kevin Smith was punctual and although we had a mystery issue during the installation, he ran over 5 days, keeping me appraised of developments sorted it out, the problem was down to a signal blockage caused by a mirror. Kevin was professional in his approach and very tidy. We are pleased with our new boiler and the price we payed. I would definitely give him a reference for any future one thinking of using his service.
Customer in Worcestershire
, work completed
Recommended
Quick fix for a leaking boiler
Customer Service
Quality
Value
Woke up to a leaking boiler on Saturday morning and Kevin came round that afternoon. He didn't have the part to fix it there and then but did suggest a practical workaround for us. ordered the parts and came back on the Tuesday to complete the repair. Good quick work and did what he said he was going to all at a very reasonable price.
Customer in Worcestershire
, work completed
Recommended
Professional
Customer Service
Quality
Value
Helpful and friendly, very satisfied with this workmanship and very tidy. Will use him again.
Kathleen, West Midlands
, work completed
Recommended
Professional Efficient and Clear
Customer Service
Quality
Value
Kevin fitted a shower, sorted out our toilet and fixed our water pressure problem. Kevin listened to our problems and explained clearly what he proposed to do. He worked efficiently and effectively and we were extremely pleased with his work. Before he left, he showed us what he had done and how to use the equipment he fitted. We really appreciated his kindness too; nothing was too much trouble.
Customer in Worcestershire
, work completed
Recommended
Efficient, effective, competitive
Customer Service
Quality
Value
Kevin installed a Worcester Bosch boiler over 2 days as well as a replacing the stopcock in an inconvenient location. The quote out of 4 was most competitive, work was tidy and fuss free making good another's previous dubious installation. He also offered to re -configure the kitchen cabinet around the new boiler. Pleased with his work and would wholeheartedly recommend him .
Customer in Worcestershire
, work completed
Recommended
New Boiler fitted just before Xmas
Customer Service
Quality
Value
kevin fitted a new floor standing Worcester Bosch boiler just before Xmas with the job being completed with an external soak away just after the break. Neat and tidy worker, easy to get on with and work was done on budget with some unnecessary items not charged for. Kevin also supported us over the holiday period when we were having significant gas pressure problems due to Cadent (not kevin) Would use him again
Customer in Worcestershire
, work completed
Recommended
Fitted a new bathroom and boiler
Customer Service
Quality
Value
Kevin planned, removed and fitted an entire new bathroom for me including fitting a replacement Worcester Bosch boiler and Wave 'smart' thermostat. The quote was very competitive, the job was completed on-time and the standard of workmanship was excellent. Kevin is reliable, knowledgeable, and trustworthy and I would have no hesitation in recommending him.
Matt Worcestershire
, work completed
Recommended
A great plumber
Customer Service
Quality
Value
Kevin fitted a new boiler and underfloor heating.
Wes, .
, work completed
Recommended
Professional
Customer Service
Quality
Value
Mr Kevin Smith installed a new central heating boiler at our home. He worked in a most professional way and did all necessary work to ensure everything was correct and safe. The installation was completed at the quoted price.
Janet, Worcestershire
, work completed
Recommended
New shower room
Customer Service
Quality
Value
Kevin is a local tradesman and very reliable. Some years ago he put in a new bathroom for me which was great and then recently removed it and replaced it with a new shower room. I am really pleased with the end result. He is very calm in his approach and also very aware of your home and not creating any unnecessary mess or dust for you which is a bonus. I have recommended him to neighbours several times. I wouldn’t hesitate in doing so again
Jenny01
, work completed
Recommended
Great work and at a competative price.
Customer Service
Quality
Value
Our 40 year old boiler was nearing its end of life. So we went on the Worcester Bosch web site and booked visits from 3 heating engineers. Kevin gave the most competitive price (not knowing what the others had quoted) Installation went well and now have lots of mains pressure hot water. We will certainly be using Kevin in the future for the boilers yearly service.
Steve in Marlbrook
, work completed
Recommended
Prompt, professional service
Customer Service
Quality
Value
K N Smith Limited responded promptly to a boiler breakdown, it was repaired within 30 minutes and at minimal cost. As a landlord and personally, I have used this company for numerous repairs and new installations over the past few years. I have always found the director, Kevin to be well mannered, honest and a tidy worker. I value and trust his professional judgement and have no reservation recommending him to others.
Kimberley Walsh, .
, work completed
Recommended
Experience over many years
Customer Service
Quality
Value
I have had work done by Mr Smith over a number of years. This includes boiler replacement and annual maintenance, radiator replacements and minor plumbing work. I have found him reliable and trustworthy and so I intend to continue to use his services.
H Evans, .
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Boiler serviced. Kevin has done this for me for many years and is very reliable. Work is excellent.
Kd, .
, work completed
Recommended
Customer focused, solution providing, outstanding plumber. Beyond expectations.
Customer Service
Quality
Value
Kevin completed two projects for us within seven months. The first was an installation of two B&Q bathrooms and a kitchen in a flat refurbishment. Kevin was outstanding in every way. B&Q were unhelpful, he found solutions to the problems that they put in our way. We were away on holiday for two weeks of the project, Kevin communicated with me, whilst appreciating that I was on holiday. Informing me of solutions and decisions made by him to get the project complete. The second project was a refurbishment of my home, a seven bedroom house with five brand new bathrooms and a new kitchen. Kevin worked around other sometimes difficult trades, completed his work to the highest standard, did more than was his responsibility, in sometimes fraught situations, kept his communication to a solution-focused one rather than a problem highlighting one. Absolutely outstanding service, communication and outcome. More than we asked for, no fuss, no problems, just solutions.
Kay Solihull, .
, work completed
Recommended
KSI provide an excellent service at a reasonable rate
Customer Service
Quality
Value
We had a new boiler installed in a new position. The work included upgrading the gas supply to this new boiler which involved installing a new gas pipe under the living room floor. All the work was undertaken in a professional and competent manner. Me and my wife were extremely happy with the job done. The daily cleaning undertaken at the end of the working day was excellent and it was difficult to tell just how much work had been done. We were told in detail how to use the boiler how to get the best from it. I would he no problems with recommending KSI to anybody as I cannot speak too highly about them.
Sam Sutton Coldfield, .
, work completed
Recommended