Endorsed by Which?

Key Choice Builders Ltd

5.0

38 Reviews

About

Key Choice Builders Limited is a family run, well-established, reliable and professional business with over 20 years' experience in the construction industry.
We have built up the business, establishing strong client base around the local area building extensions, completing refurbishments and undertaking repair and maintenance contracts.
Our reputation is something we pride ourselves in. We provide a customer-based service and are trustworthy, dependable, clean and tidy.

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What we do

  • Builders

  • Bricklayers

  • Carpenters

Customer reviews

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5.0
38 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Enhancement to shower room
Customer Service
Quality
Value
Key Choice had previously produced flawless work for us as we posted on this site on 2/4/18. We required a small enhancement and this has, as we expected, been completed perfectly. We continued to find the customer care of these builders to be 100%, following the leadership and standards of the owner Gareth. David and Pauline
Customer in Berkshire Posted on 18/02/2024 , work completed 26/01/2024
Fantastic single storey rear extension - kitchen diner
Customer Service
Quality
Value
My experience with Gareth and his team at Key Choice Builders has been fantastic and I would highly recommend them. I was nervous about having building work done, but Gareth completely put me at ease with his advice, experience and a positive attitude, so I really had nothing to worry about. We had a single storey rear extension to build a large kitchen diner. Every step of the way Gareth was excellent at communication and keeping me informed of next steps, including recommending a whole host of suppliers for kitchen, flooring, worktops and appliances and I am really pleased with the finished result. Everything was kept to the original quote so no surprises on cost. It did run slightly over the expected timescale, but the team worked hard to get us to a point where we were able to move in before Christmas. After that the remaining works in January were just the finishing touches. The whole team are all really friendly and worked respectfully around our home/family. They also left things very tidy at the end of each day. Since the building work finished I have found the aftercare service to be just as helpful. Sometimes you don't notice all the little issues until you start living in the space, but Gareth has resolved all snags and questions with ease and speed. I wouldn't hesitate to recommend Key Choice Builders to anyone considering a build project.
Customer in Berkshire Posted on 17/02/2024 , work completed 23/01/2024
Chimney Breast Removal
Customer Service
Quality
Value
Keychoice came to us recommended by the Structural Engineers who planned the work. From the outset Gareth Cox was easy to deal with. His quote was detailed and well priced. He guided us through the project from start to finish; one of the stand out features was his communication. Visits happened when he said they would and emails and calls, queries were answered promptly. His team of builders / plasterers and decorators were polite, professional and real craftsmen. It was a pleasure to have them in the house. Gareth dealt confidently with the Structural engineers over a change to plan and with building control removing any stress for us. The invoicing and payment schedule were clear. The project was delivered on time and to budget. We are delighted with the work and I’d recommend Gareth and KeyChoice unreservedly. David Braithwaite - Wokingham.
Customer in Berkshire Posted on 11/11/2023 , work completed 26/10/2023
Excellent and Professional Two Story Back and Side Extension
Customer Service
Quality
Value
We couldn't be happier with the work we received from Gareth and the team with our extension. The build was top standard and the service was excellent. We have never done work on a house before and lacked knowledge about a lot of the end to end elements of getting a big extension done. Gareth was brilliant throughout, always willing to answer questions at any time of the day and walk us through the process and next steps. Everything was kept perfectly to schedule and the different workers / tradesman were also very professional and helpful leading to an overall positive experience! We plan to do more work in the future and will definitely use the team again!
Customer in Berkshire Posted on 06/11/2023 , work completed 01/07/2023
Extension and House Renovation
Customer Service
Quality
Value
Gareth came highly recommended by our architect and he has not failed to deliver. He has a team of skilled builders and craftsmen. We had quite a large extension and an overhaul of the entire house. We were quite nervous about the project but Gareth managed it very well. He managed the whole build and renovation project, no job was too small for him. Throughout the project, he kept us informed and delivered on budget. We lived through the build and he never left us without hot water, a washing machine or cooking facilities. His team and contractors are all professional and friendly. We are extremely pleased with the work that has been completed, it is to a very high standard with a great finish. We have received many compliments about our house and we are really enjoying living in it.
Customer in Berkshire Posted on 03/09/2023 , work completed 31/07/2023
Ground floor extension and extension above garage
Customer Service
Quality
Value
We are delighted with the extension work that Gareth and the team completed on our home. Gareth and the team completed a ground floor extension to the rear of our house and an extension above the garage and decorating/refurbishment throughout the rest of the house. All the work was completed to a really high standard and to budget, which was no mean feat considering the increase in cost of materials during the pandemic. We had not carried out any building work before and were a little anxious about the project, but we really appreciated the excellent communication from Gareth about the progress of the project and resolving any issues. Gareth would provide regular updates on site and responds to messages very quickly, which was greatly appreciated. The whole team are very easy to get along with and always willing to have a chat and explain what was going on, which makes a big difference when work is going on for several months. We have received many compliments from friends and family about the work done and we have already recommended Key Choice Builders to some of our friends and would not hesitate recommending Gareth and the team to anyone considering similar work.
Customer in Berkshire Posted on 09/07/2023 , work completed 23/12/2022
Unbelievable!
Customer Service
Quality
Value
If you are expecting Shoddy workmanship, poor execution, timely delays, poor communication and going over budget you will be highly surprised not to receive this service from Gareth and his team. I can honestly say I was not looking forward to my single story extension and open plan Kitchen, diner, living space going ahead, but this team delivered exceptional service, great communication and delivered on plan. Every single tradesman was polite, friendly, clean and tidy and never refused a cuppa or a bacon sandwich. The level of professional service and outcome is second to none. I absolutely love it. I would highly shout from my new flat roof top how fantastic Key Choice are. Top job Gareth and Team.
Andrea in Berkshire Posted on 16/03/2023 , work completed 15/03/2023
Single storey extension
Customer Service
Quality
Value
Gareth and his team built a neighbour's extension and following their recommendation we got a quote for our building work. Gareth has a can-do attitude and ensures customers are kept informed. He visited the site regularly and did his best to organise the different trades and keep things moving. Not an easy task as they had a number of jobs in progress and at times he seemed overstretched, but still kept smiling. Most of the team work directly for him but the groundworks, electricial and plumbing work were carried out by subcontractors. Everyone was friendly and approachable and the work was carried out to a good standard. The job came in on budget and we are happy with the result.
Claire in Berkshire Posted on 29/01/2023 , work completed 25/10/2022
Great job
Customer Service
Quality
Value
Gareth and his lads came highly recommended by several friends/neighbours. We got 3 quotes for a new 2 storey extension including new bathroom, and Gareth's quote was roughly in line with the other two. We were not disappointed. I've never seen an extension go up so quickly. During the groundworks and bricking phase, there were always 4/5/6 lads on site. Gareth was around every day checking everything over. Of course there are always snagging issues, but that's where Gareth really shines because he gets them resolved, even after they've left site. I know I can phone him up even now and he will resolve any issues. In summary the work was started early, the quote cost was more or less kept to (even during the massive price hikes for building materials), the work was finished on time, and the quality is top notch. Gareth and his lads are also nice guys which makes things easier all round. I highly recommend Gareth for any building works.
Ian in Berkshire Posted on 25/01/2023 , work completed 30/07/2022
A great job once again
Customer Service
Quality
Value
Several years after a great job doing a garage conversion I again used Key Choice to complete some works on a house I took on with a partially completed extension. Gareth straight away provided great advice on how to approach the project. He is open and honest, does not over promise and created a high level of confidence that he would deliver. I was not disappointed. Gareth has an outstanding team who all take a great deal of pride in their work. Everyone that came on site was friendly, professional and produced work of the highest quality. They were always considerate of us having to live in the property during the works. They kept us informed on progress and communicated on all matters as needed. At the end of each day on site everything was as clean and tidy as you could realistically hope for and always exceeded my expectations. After moving into what was basically a building site, our home is now exactly as we envisaged it. Key Choice did an outstanding job and I would not hesitate on recommending them to anyone.
Customer in Berkshire Posted on 07/09/2022 , work completed 04/03/2022
House renovation
Customer Service
Quality
Value
Gareth and his team did a fantastic job fully renovating our 240 year old Georgian house. From start to finish they were very professional with great communication throughout the process. When there were the inevitable unforeseen issues Gareth was very positive and came up with excellent solutions which made the whole experience stress free. The quality of the work is excellent and his team were always polite and very tidy. We would certainly recommend Key Choice as they really care for their customers.
Customer in Berkshire Posted on 01/09/2022 , work completed 25/03/2022
Porch works
Customer Service
Quality
Value
We required work to be done to our porch, strengthening it, attaching it to the house, plastering and the removal of an air-brick and infilling the gap. The work started on time and was completed within the forecast period. The quality of work was to the highest standard and the site was left clean and tidy. I would strongly recommend them for work. The people who carried out the work were professional and efficient. Very satisfied with all that was done.
Customer in Berkshire Posted on 30/08/2022 , work completed 30/03/2022
Great work on single storey extension.
Customer Service
Quality
Value
We have never undertaken any building work before but after using Key Choice Builders I would definitely do it again! We are really pleased our extension looks amazing. We chose Key Choice as they gave us one of the most reasonable quotes but also because they were always quick to get back to me - which was also the case once we had decided to go ahead and throughout the project. This was really important to me as there is nothing worse than waiting for someone to get back to you with a quote, or once you are doing the work with any queries. His team were great to have around, polite and my kids loved watching them do the various work. I would also recommend them because they all work as a team, so you aren't waiting for other subcontractors' time scales, which could cause delays, which I have seen friends have happen when using other builders. If we ever do any more work on our house we would definitely be asking them to quote again.
Customer in Wokingham Posted on 05/02/2022 , work completed 13/12/2021
GOOD JOB
Customer Service
Quality
Value
My husband and I have received nothing but excellent service from the company on two occasions. We had quotations and invoicing etc. well and accurate presented .The quotations were itemized and they remained within the budget without exception. Their own workforce and subcontractors are very good workmen who produced excellent results while being courteous and considerate. They are reliable and trustworthy ,completing the job by leaving the site clean and tidy. All jobs are well organized and supervised by Gareth on a regular basis keeping you fully informed. He is extremely helpful and accommodating with a pleasant manner which implants confidence that the job will be well accomplished. We would highly recommend this company.
Customer in Hampshire Posted on 22/01/2022 , work completed 10/11/2021
The very best service you can imagine
Customer Service
Quality
Value
The team have been amazing. It is rare, in my experience, for a building company to be truly focused on the customer - but Key Choice are. They want to deliver exactly what you want, they keep to their quotes, they keep you informed and they are great people to have working at your property every day. Nothing is too much trouble and they provide advice and watch out for your interests on all aspects of your job. Have we had issues during this project as supplies and product availability have been hit by the pandemic? Yes of course we have, like everyone, but their frequent communication, sticking to prices and coming up with smart alternatives have been evident throughout. I have personally recommended Key Choice to several friends and I had no hesitation in doing that. I would also have no hesitation in speaking to any prospective customers and showing you their work. Trust me - these people are the perfect choice.
Jeremy in Windsor and Maidenhead Posted on 20/01/2022 , work completed 20/01/2022
Brilliant Team!
Customer Service
Quality
Value
I'm a bit late in posting this review. It's nearly a year since Gareth finished the project but I have to say we are completely thrilled with his work. From the first meeting with Gareth everything was explained clearly. He offered plenty of ideas of what we could do with the space available and type of materials we could use. His team were absolutely brilliant and did the most amazing job. And kept to budget. Gareth and his guys went the extra mile for us and we really couldn't be happier. Just wish he wasn't so busy as we would use him for everything! If you have any doubts about tradespeople or have bad experiences in the past, use KeyChoice, they will not disappoint you, they are quite simply the best.
Angela in Wokingham Posted on 11/05/2021 , work completed 18/05/2020
Kitchen Extention
Customer Service
Quality
Value
From the first meeting with Gareth, to the finalisation of the work I have been delighted with Key Choice Builders Ltd. Gareth offered a great advice and vision for what we could achieve with the space we had. He kept us informed through out the project, explaining any variations or alterations. The team used to carry out the work were polite, clean and tidy. No pressure was put on us to use any particular Kitchen supplier, but we used Gareth's recommendation and we are more than happy with the outcome. The building work was quite extensive, with wonderful tri fold doors installed all this proved no problems to the team. The job stayed to schedule and was good value for what we had done.
Customer in Surrey Posted on 03/02/2021 , work completed 03/01/2020
Dormer extension
Customer Service
Quality
Value
We are absolutely delighted with our dormer extension over our garage, adding an extra two bedrooms. The work was completed efficiently and to a high standard. Gareth, Dave and the rest of the team were friendly and kept us fully informed. They went above and beyond on many occasions, and tried to keep the job running as smoothly as possible, even in the height of lockdown when materials were in very short supply. I have no hesitation in recommending Key Choice Builders.
Customer in Wokingham Posted on 30/11/2020 , work completed 05/06/2020
Extension and kitchen refit
Customer Service
Quality
Value
Gareth and his team did our ground floor extension, internal reconfiguration and kitchen/utility room refit, it's been a pleasure working with them. The quotes and payment schedule are clear and easy to understand and Gareth stays in touch regularly with updates against the plan and to discuss next steps etc... I genuinely cannot fault Gareth and his team, they do what they say they are going to do and they do it well! As with any build, we hit some snags along the way but they were resolved quickly and painlessly. In summary, we are over the moon with the result. You won't go wrong using Key Choice.
Customer in Wokingham Posted on 13/01/2020 , work completed 08/11/2019
Great ground floor extension and renovation
Customer Service
Quality
Value
Gareth and the team did a great job on our kitchen extension and general renovation of the downstairs of our house. The quality of the work was first class. Nothing was ever too much trouble for Gareth, and he was always willing and able to solve any problems as they came up.
Customer in Wokingham Posted on 30/09/2019 , work completed 31/07/2019
Key Choice builders did an excellent job – highly recommended
Customer Service
Quality
Value
Our ground floor extension, about 30sqm in floor area and some forty years old, had developed a large crack on the inside of one wall together with a crack on the brickwork outside above a window on the same wall. We feared subsidence but that was dismissed by our insurers. We settled on Key Choice to do the repairs. Gareth the boss was a real pleasure to work with. His communication was excellent, we were kept informed at every stage of the work and everything was explained clearly. Any voicemails from us were answered quickly. He and his team were highly skilled and friendly to have around. After completing the structural repairs the four walls and ceiling were plastered to a very high standard. All the work was done to schedule at every stage and to quoted price. Also a very tidy set of guys! Can’t recommend them highly enough.
Brian, Wokingham Posted on 13/08/2019 , work completed 04/07/2019
Extension, Garage Conversion & New Kitchen Diner
Customer Service
Quality
Value
We were nervous about undertaking our project - an extension, a garage conversion, the reworking of the downstairs layout together with a new kitchen/dinner and utility room. Gareth Cox was the only builder we spoke to that we felt 'got' what we were looking to achieve and understood our anxiety in undertaking the work. Week one, we hit an problem (No fault of Key Choice) with Building Control wanting piled rather than slab foundations - whilst it was stressful at the time, we felt vindicated in choosing Key Choice Builders as Gareth tore his hair out making things happen to avoid the build from stalling. Gareth touched based with us through out the build, at the outset it was pretty much every day but ultimately several times a week keeping us informed of the progress, what the next steps where or to let us know when decisions were coming up. As well as discussing additional pieces of work that we wanted. His crew where a good crowd, we were comfortable with having them about the house - They cleaned up after themselves and if asked they would discuss what it was they were doing but also offered advice and opinions where appropriate. No-one more so than Dave (Gareths No.2 & carpenter) as we finalised the kitchen. We would happily recommend Key Choice Builders. Gareth and his team delivered exactly as he said they would whilst at the same time being helpful, friendly, flexible and considerate.
Customer in Bracknell Forest Posted on 22/05/2019 , work completed 29/03/2019
Garage conversion.
Customer Service
Quality
Value
Never had any building work done before so I was anxious as to how Key Choice would be. I need not have worried at all. Everyday of the build at least one trade was here working. Gareth Cox (owner) contacted me daily to give me updates and check on satisfaction. Dave (2nd in command) is nothing short of fabulous!!! Fantastic ideas (challenging mine and rightly so given his years of experience) and brilliant at all the finishing touches. The team are really really friendly and very trust worthy and competent at what they do. The expected finishing timescale was 2 weeks shorter and I couldn’t be happier... the time sped past in a flash and nothing was too much trouble. Fantastic job by true professionals. Now? What can I get them to do next?
Customer in Bracknell Forest Posted on 01/04/2019 , work completed 20/03/2019
Key Choice Builders
Customer Service
Quality
Value
I had an extension built to create a kitchen/dining area, a new kitchen fitted and part of the Garage converted into a utility room. Gareth and his team completed the work to a very high standard and I am very grateful for the help and advice they gave me. They are coming back shortly to clear the garden and lay slabs and a lawn. I will not hesitate to recommend Key Choice to anyone. Patricia 17/02/19
Customer in Hampshire Posted on 17/02/2019 , work completed 08/02/2019
Great value and great work.
Customer Service
Quality
Value
We had an extension and internal wall knocked down to make one large kitchen dining and snug area. It was the first time we had done anything like this. Gareth, the boss, was always helpful, reassuring and answered any questions we had in a way that we laymen could understand. The work was done within the agreed time schedule and to budget. The quotation for the work was one of the lowest that we received. They were clean tidy and very friendly workers. Offered useful advise as the job went along. No hesitation in recommending them. We are really pleased with the new extension. Anne
Customer in Bracknell Forest Posted on 21/01/2019 , work completed 21/12/2018
Highly Recommend Key Choice Builders
Customer Service
Quality
Value
Gareth and his team have completed two projects for us; a kitchen/extension project and a hallway/bathroom project and both experiences have been of a very high standard. They took time and care to make sure we were getting what we wanted as well as giving us other ideas along the way when we needed them. Gareth gave us an outline of time and cost expectations as well as letting us know of any unexpected extras as they occurred, so we always felt in control of what was happening, when it was happening and how much it would cost. All the other trades (plastering, carpentry, electrics, plumbing, tiling etc) were organised by Gareth as well and were of an equally high standard.
Paul & Helen Posted on 21/08/2018 , work completed 21/08/2018
Home Renovations
Customer Service
Quality
Value
Gareth and his team helped us greatly with our home renovations. As part of this work they made two small bedrooms into one bigger bedroom. Their work was excellent and it's impossible to tell that the room was once two rooms. Gareth's team also did other building, plastering, plumbing and electrical work to an equally high standard. Gareth did a good job of coordinating his multi-discipline team to ensure that the work was completed quickly. I would strongly recommend Key Choice for similar work.
Malmac Posted on 30/07/2018 , work completed 30/07/2018
Extra room and kitchen
Customer Service
Quality
Value
We were recommended Garth by a friend who had used him before. Right from the start his attitude is very impressive. He has a great team of workers who are both friendly and helpful with nothing too much trouble for them. The work was completed in 11weeks and to a very high standard. We cannot praise them enough for their attitude throughout the whole project and have no fear of asking them to work for us again. Anyone needing building work will not go wrong getting in touch with Garth. Very pleased and would highly recommend.
Mike S Posted on 25/05/2018 , work completed 25/05/2018
Excellent Work
Customer Service
Quality
Value
Garth and his team are a friendly hard working and caring workforce. Nothing is too much trouble for them and everything is carried out quickly and safely. We had our kitchen refitted and an extra room opening out onto a patio at the rear of the house. The work was completed within his estimated time to a very high standard. I cannot praise him and his workforce enough for a great job well done and have no trouble recommending his company to anyone who wants a first class job from a first class team.
Mike Sinclair Posted on 25/05/2018 , work completed 25/05/2018
Complex garage conversion, carried out superbly
Customer Service
Quality
Value
Over the years, we have made four major internal changes to houses we have lived in. For this project, we chose Key Choice Builders from the Which? Trusted Traders site. Our requirement was to convert our garage into two rooms, including an en suite shower room. From start to finish, Key Choice Builders carried out the work with extreme professionalism, good humour and a total determination to meet all our needs. The proprietor, Gareth Cox, is an extraordinary person. His customer care is 100%. His knowledge is immense. His energy is huge. Now that the work is complete we miss him and all his team, who showed great technical expertise, immaculate time keeping and good fellowship. We can totally recommend Key Choice Builders. The quality of their work was magnificent, their attention to detail superb. Throughout our project, they aimed for perfection and, for us, they achieved it.
David and Pauline Posted on 02/04/2018 , work completed 02/04/2018
Great work, great team and strongly recommend
Customer Service
Quality
Value
We used Key Choice Builders to do some work in our house - knocking down walls, restructuring and moving doors and windows. (Doesn't sound much but the work was significant). After a previous bad experience (not with Key Choice) we were really nervous - we had no need to be. Gareth and his team were great. They communicate exceptionally well and always made sure that they responded to any questions or queries quickly and efficiently. The work they completed was done as expected (and beyond), on time and on budget. The team are great and an added bonus was how clean and tidy they left the house. Would definitely recommend this company and will be using them again in the future.
Katie C Posted on 15/07/2017 , work completed 15/07/2017
Can't recommend Key Choice Builders highly enough!
Customer Service
Quality
Value
Gareth from Key Choice Builders was recommended to us and when we met him we were immediately impressed by his friendly professionalism, as well as the advice and ideas he brought with him. His professional and committed approach continued throughout, until the project was complete. We had our kitchen / dining room combined, extended and refitted; half of the double garage was converted into a study, and the existing study converted into a utility room. Gareth has a great team, who have all worked for him for a number of years, and we felt this added to the smooth running of the project. All worked incredibly hard to get the building works completed on time and before the arrival of our baby. We are over the moon with the end result and the very high standard of the work. We have already recommended Key Choice Builders to a number of our friends and would use them again without hesitation in the future.
John Mawson Posted on 13/07/2017 , work completed 13/07/2017
Superb Garage Conversion
Customer Service
Quality
Value
I recently had Key choice builders convert an existing double garage into a 1 bedroom flat and a creation of a new single garage. The job was completed in excellent time and throughout the process it was very professional. Gareth and the team at Key build are highly skilled and ensured I was happy with the build during the build. Definitely recommend Key Choice and I would say the best builders I have hired to date.
Duncan Posted on 27/02/2017 , work completed 27/02/2017
Great contractor, highly recommend
Customer Service
Quality
Value
Single storey extension, toilet and kitchen installation
Which? Trusted Traders Consumer Posted on 20/10/2016 , work completed 20/10/2016
Would recommend Key Choice.
Customer Service
Quality
Value
Extension to the front of the house to enable bigger kitchen, and part conversion of Garage to wet room.
Which? Trusted Traders Consumer Posted on 23/09/2016 , work completed 23/09/2016
excellent work
Customer Service
Quality
Value
landscape gardening done & patio
Which? Trusted Traders Consumer Posted on 08/09/2016 , work completed 08/09/2016
GREAT JOB!!!!!
Customer Service
Quality
Value
A new top floor extension over an existing ground floor extension providing an extra bedroom and extending another bedroom.
Which? Trusted Traders Consumer Posted on 18/06/2015 , work completed 18/06/2015
Fantastic job!!
Customer Service
Quality
Value
Garage conversion and a single rear extension of a dining room, cloakroom and utility room.
Which? Trusted Traders Consumer Posted on 30/04/2015 , work completed 30/04/2015