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KindWater Water Softeners

4.9

241 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance

  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
241 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
clean, tidy helpful
Customer Service
Quality
Value
My existing water softener had stopped working. I called in the suppliers who gave a full service and charged accordingly. This did not solve the problem and, on recommendation, I contacted KindWater who came vey quickly. The problem was discovered immediately, and it was proved and explained to me why my softener's life had come to an end. On asking for advice on what machine I needed, I was told that I only a domestic one as the more expensive machines were for heavy use. My new machine was fitted in a clean and tidy way and my questions were fully answered. I have now had the KindWater water softener for a few months and everything is running perfectly. The follow-up care and attention has been such that I, in turn, will recommend them.
judith Posted on 29/06/2018 , work completed 29/06/2018
Recommended
Very satisfactory all round
Customer Service
Quality
Value
Kind Water removed our old redundant water softener and replaced it with a Kinetico twin cylinder water softener, the representative and fixer was very pleasant and informative and provided a on the spot quotation, which we accepted and the installation was carried out within days. The installation was quick and tidy and we are very pleased with the performance of the softener. It is also less expensive to run than our previous one, and the salt blocks last longer, at least three to four weeks per time.
astranorm Posted on 22/06/2018 , work completed 22/06/2018
Recommended
My review
Customer Service
Quality
Value
KindWater Ltd installed a water softening system in my bungalow in February 2018. It was an all day job and was carried out in a most professional way. I was very impressed with the cleanliness of the engineer's working practices and that Mr Ramsey answered all my questions in words I could understand! I have no hesitation in recommending the company to anyone requiring a softening system.
Victor, Norfolk Posted on 22/05/2018 , work completed 22/05/2018
Recommended
My review
Customer Service
Quality
Value
Prompt, thorough & kind.
Christine, Norfolk Posted on 21/05/2018 , work completed 21/05/2018
Recommended
Friendly and competent.
Customer Service
Quality
Value
KindWater supplied and fitted a water softener. They explained carefully what was involved, then did it on time and on budget, clearing away all mess. Their staff are friendly, helpful and knowledgeable. Altogether first rate.
Peter, Suffolk Posted on 18/05/2018 , work completed 18/05/2018
Recommended
Supply and service great!
Customer Service
Quality
Value
I have tried several other makes over the years and this softener leaves them far behind. Fit and forget describes my experience, and the block salt enables the device to work even better. Kind water have maintained a good customer service ethic throughout.
Michael D Posted on 08/05/2018 , work completed 08/05/2018
Recommended
Excellent service
Customer Service
Quality
Value
Very satisfied with the office staff and the engineer who gave us an estimate an d did the fitting. Very quick and clean workmanship. Would certainly recommend this company. Contacted us after a couple of weeks to make sure we were still satisfied with water softener.
Nigel A Posted on 08/05/2018 , work completed 08/05/2018
Recommended
A very satisfied customer.
Customer Service
Quality
Value
Very happy with the service. Engineer very helpful and efficient, clean and tidy workmanship. Would recommend KindWater to anybody. lucia p 09/04/2018
lucia p Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Far better than other traders
Customer Service
Quality
Value
Answered all my questions re water softeners, including price quote installation. Very impressed on installation as had a serious leak in pipe (no fault of installer) but dealt with speedily. Finished exactly on time and showed all things I needed to know.
David, Suffolk Posted on 04/04/2018 , work completed 04/04/2018
Recommended
Great customer service
Customer Service
Quality
Value
We were very happy with the service, product and advice. Would recommend the company for water softeners.
HanSal D Posted on 22/02/2018 , work completed 22/02/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.