KindWater Water Softeners

Jamie came out earlier in the week to do a survey, clearly explaining what the benefits of a water softener would offer and the services that they could provide. He gave me a range of options, and there was no hard sell or pressure. He then came back later in the week to fit the machine, and did an excellent job, everything was fitted perfectly and as expected and he left the kitchen in a good state. He was friendly, knowledgeable and professional. Could not have asked for more.

Work installing my Kinetico water softener carried out efficiently and within a short period of time

Our children have a rare skin condition that affects many areas of our everyday lives. We were distraught at the idea of having to replace our broken water softener, but found a KindWater via Which TrustedTraders. In less than a week, I had an appointment made almost immediately by my enquiry over the weekend, a visit from a technician, and a new water softener fitted. The replacement product is so much better than our previous one - and the cost and instalment plan were excellent (considering this was an unexpected expense). Jamie was very knowledgeable and helped so much with our decision making during his initial visit. During the subsequent fitting, that continued with great advice, clean and tidy work and detailed answers to my questions. I really appreciated the prompt responses and that I never felt like I was being pushed or sold to. A fantastic trader experience.

Our water softener failed and I found this company on line. They proved to be efficient from the initial call to the service a few days later. The engineer carried out a thorough service. An hour or so later the water softener was fully working and all was left very clean and tidy. The engineer explained one or two useful tips. I will not look anywhere else in future for our water softener needs.

Having used Kind Water for 20+ years I was not surprised by the service received today. As always, a speedy response. I called yesterday at 1.30pm and explained to a very helpful chap that our hired water softener had developed a fault (it is 9 years old and we live in an extremely hard water area). By 11.15am today we had a new softener installed. The engineer was Jamie, who had visited previously for a routine service. Jamie mentioned that he had worked with Kind Water for 17 years, which speaks volumes when considering suppliers! Jamie carried out the work in a fast, professional and helpful manner taking time to talk through various options and settings on the new device. Would highly recommend the Kind Water Team!

great communication on all levels. very helpful , polite and efficient. and worked out cheaper than the original quote.

We did some research on water softeners and came across Kind Water water softeners and booked for them to come out and explain about the product and also quote us for a new softener. The installer was Andrew and he was brilliant and left me feeling 100% trusted that the product was right for us. When I booked the job I requested Andrew to do the installation even though it was not his normal area. He did a fantastic job and hopefully we will see the benefits very soon. Thank you again Andrew, credit to the company 👍

Having experienced low water pressure for some time we discovered that the cause was restricted flow through our 9 year old water softener. I called KindWater at 11.35 this morning to arrange for a visit to determine my options. The member of staff in the office was really helpful and knowledgeable and to my delight was able to arrange for a nearby technician to visit same day. Jamie arrived fairly soon afterwards and confirmed my suspicions that resin build up over many years meant that I needed a new softener. He was able to install one there and then and just two hours after my initial call to the office my new softener was installed, up and running perfectly, and water pressure is back to how it should be. I have been a KindWater customer for 20 years and have always had excellent service but today's service was exceptional. Many thanks indeed.

Very good service and professional customer care. Very easy to get in touch with the company. The engineer Jamie is very punctual and knowledgeable. He has done the water softener installation perfectly. Thank you we will definitely recommend Kind Water to our friends and family.