KindWater Water Softeners

Barry serviced our water softener when we moved in two years ago. He was honest that the unit was probably reaching the end of its useful life, and he gave us the options available for a new unit. We chose the Kinetico Premier Compact as there was a generous £300 discount. Barry installed it quickly and left the kitchen clean and tidy afterwards. Two months later, we are delighted with our purchase. The softer water is noticeable, and we use fewer products (shampoo, etc.). The most satisfying improvement is not having to use descaler on the shower cubicle every few days!!

After over ten years of use our rental water softener gave up the ghost. Jamie came and installed a brand new replacement in less than an hour. He arrived at the time agreed and carried out the work flawlessly. Excellent service, I would recommend without hesitation. Great customer service.

We are most impressed with KindWater who provided a Kinetico Premier Compact water softener. They are friendly, efficient and knowledgeable. Jamie is an expert and tidy workman, and the product that he installed is superb. We thoroughly recommend this company.

Right from the word go, this company was excellent. Daniel was very helpful in arranging the appointments and keeping in contact, and Phil, who fitted our softener, was exceptional, clean, tidy, careful, and did an absolutely excellent job for us. Can definitely recommend this company.

Great service from Jamie, who arrived to upgrade our water softener. Efficient work and good explanation about the device, since we hadn't had a water softener before. Very pleased and would highly recommend.

Our old softener was old and using a lot of salt. Jamie came to give it a free check and he adjusted it to see if that would help. He gave good, clear advice on the best new softeners. I decided to go for a new Premier Compact which had a discount of £300. Jamie returned on time on the date designated and fitted the new softener quickly and efficiently, leaving everything clean and tidy. He patiently answered my questions. I have used Kind Water for many years and can't rate their service highly enough.

We are really happy with our water softener. KindWater were exceptionally helpful & friendly from the first phone call. Phil managed to install the water softener in an area with very limited access. He took time to explain what he would need to do & his subsequent quote. He was on time, professional & left everything clean & tidy. We were particularly impressed with the neatness of the area he had needed to cut into due to limited access. We had anticipated we would need to repair it but there was no need due to his excellent work. At the last minute we also wanted one tap where the water wouldn’t be softened. Phil was able to provide a solution on the spot. We couldn’t be happier & would thoroughly recommend Phil & KindWater to anyone.

I discovered a leak on Sunday - left 2 phone messages plus an e-mail. I was contacted by Kirsten early on Monday morning, saying she would juggle some appointments and get someone out to me in the afternoon. I congratulated Kirsten on her excellent service, also sent me an email to confirm the time of the visit. Jamie arrived and immediately dealt with the situation - he was very polite, informative, and left me a label on the switch to turn off in case of a future event. He is a convivial individual and had great conversation - all made the situation a little bit better - well done Jamie.

I called in at the Kindwater office and within a week I have a new water softener AND a top of the line Reverse Osmosis water filter installed - expertly by Barry, who really knows his stuff. Professional, seamless and quick!

From initial contact to job completion, KindWater was a great company to deal with - polite, friendly and professional. Jamie, the engineer, was prompt, tidy and a great ambassador for the company