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Endorsed by Which?
KindWater Water Softeners
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.
What we do
Plumbers
- Water softener installation and maintenance
Handyman and home maintenance services
More Services
- domestic and commercial salt sales
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
210 reviews
Recommended
Recommended
by 100% of customers
Sort by
From initial contact to completion excellent service
Customer Service
Quality
Value
This was the second time I have used this company and have to say they provide an amazing service from the moment you have contact with the people who answer the phones, through to the engineers who are knowledgeable, friendly and very helpful. providing top-quality Kinetico products at sensible prices. My water softener was fitted quickly and efficiently.
Customer in Suffolk
, work completed
Recommended
Kinetico premier compact
Customer Service
Quality
Value
After conversations with most of our local watersoftener suppliers I decided on kindwater. A date was agreed, and re confirmed a few days beforehand and Barry arrived on time, and efficiently fitted the softener. Very happy with installation and dealings with kindwater.
Customer in Suffolk
, work completed
Recommended
Excellent Serice
Customer Service
Quality
Value
Jamie came and fitted a new water softener, after 15 years of the previous one. He did an excellent job, explaining clearly the differences in the new model. He was friendly and cleared everything away very well. The team at Kindwater have always been so helpful and friendly and one feels they are always there to sort out any problems. Jamie was a delight to meet. Thank you for all your advice and help!
Customer in Suffolk
, work completed
Recommended
Friendly and helpful company.
Customer Service
Quality
Value
A very easy and helpful company to deal with when arranging a visit. Jamie arrived punctually to inspect and advise on a replacement water softener and then to supply and install a new model. The costs and options were clearly explained and he suggested payment by a 0% credit agreement over 9 months to spread the cost. He was efficient and tidy and demonstrated the relevant features after the installation.
Customer in Suffolk
, work completed
Recommended
Installation of new water softener
Customer Service
Quality
Value
I've used Kindwater for several years and always found them to be reliable, helpful and prompt in their replies in dealing with my queries. Jamie, the engineer who installed our water softener (replaced for free as part of the contract) was typical of Kindwater's personnel, knowledgeable, extremely competent and cheerful. I can thoroughly recommend both Kindwater and their engineer.
Customer in Suffolk
, work completed
Recommended
Efficient, knowledgeable and friendly
Customer Service
Quality
Value
Jamie came out to replace the resin in our Kindwater supplied water softener. I was impressed by his approach and willingness to explain what he was doing. The work was completed efficiently and he left his workspace extremely clean.
Customer in Suffolk
, work completed
Recommended
5 Star!
Customer Service
Quality
Value
Kind, courtesy and efficient. Respect for our property. I can't speak more highly of him as he did a fantastic job! He installed a new water softener for us.
Which? Trusted Traders Consumer
, work completed
Recommended
Good, thorough, and efficient.
Customer Service
Quality
Value
Jamie came to install Kinetico Premier Compact water softener. He arrived punctually, and set to work. He was efficient, clean and tidy. He explained everything in clear simple terms. We are really pleased with the product, and confident about aftercare, especially the choice to have regular salt delivery. All in all, we are very impressed with Jamie and the service he provided.
Customer in Suffolk
, work completed
Recommended
Replacement water softener
Customer Service
Quality
Value
A quick response to an initial phone call resulted in the fitment of a new water softener the same day. The price was acceptable and the 0% finance option was taken. Great service, well done to Jamie and the team.
Customer in Suffolk
, work completed
Recommended
Great work and good to deal with for a new Kinetico water softener
Customer Service
Quality
Value
Great Job supplying and fitting a Kinetics Premier compact water softener, filter and a new tap. Jamie did the quote and the installation. In the initial visit, Jamie was very informative and explained all options courteously. We placed the order 3 months later and were pleased that Jamie returned to complete the installation. He did a very clean job and explained everything we need to know to operate it. We highly recommend KindWater to anyone thinking of having a water softener installed.
Customer in Suffolk
, work completed
Recommended