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KindWater Water Softeners

4.9

241 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
241 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
5 Stars all the way ⭐️⭐️⭐️⭐️⭐️
Customer Service
Quality
Value
Excellent friendly and professional service from initial enquiry/referral, through home site survey and then installation. No sales pressure and all our questions answered, and great that the site survey and install completed by the same engineer. By far the cheapest supplier for the product we wanted and the positive reviews and comments are fully justified. Would happily recommend to anyone interested in a water softener.
Christian Posted on 29/01/2018 , work completed 29/01/2018
Prompt and professional.
Customer Service
Quality
Value
Work carried out professionally, but at weekend a bad leak foaming from pipes under sink. Phoned on Monday, work carried out that day, leak stopped, all has been working well since then.
Carol, Suffolk Posted on 25/01/2018 , work completed 25/01/2018
Five stars!
Customer Service
Quality
Value
Second to none service! From start to finish a wonderful company to deal with and would not hesitate to recommend and use again. Honest, reliable, excellent customer service and all dealings with the company were excellent, particularly Amanda, who deserves a special mention for her patience and understanding. Five stars!
Margaret, Essex Posted on 19/01/2018 , work completed 19/01/2018
Great product, excellent service
Customer Service
Quality
Value
We were impressed with the fact that the person coming to assess our kitchen and give us a quote was the same person who was going to fit it. This meant that the project was thoroughly thought through, and potential problems identified and worked round, which was essential because it wasn’t a standard installation. On the day the water softener was fitted, the work was complicated and conditions cramped (the softener had to be fitted next to a downstairs loo, with pipework coming through from the boiler cupboard the other side of the wall). But the engineer remained calm, cheerful and efficient, and the job was done more speedily than predicted. Since then, we’ve been delighted with the quality of our water.
Sarahwilko Posted on 08/01/2018 , work completed 08/01/2018
Nice professional job
Customer Service
Quality
Value
Nice, friendly surveyor/installer. Good professional job. Very pleased and would recommend this company.
Marcus, Suffolk Posted on 21/11/2017 , work completed 21/11/2017
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Customer Service
Quality
Value
We were recommended to this firm and we would recommend them. Full explanation and cost covered at first visit. Prompt service carried out in a professional manner. They were cheapest firm!! Good follow up by company.
Michael, Suffolk Posted on 20/11/2017 , work completed 20/11/2017
Knowledgeable and Professional
Customer Service
Quality
Value
New water softener fitted in difficult circumstances, requiring complete modification of existing plumbing. The engineer arrived promptly, was really helpful and efficient, leaving no mess. I was thoroughly impressed and would highly recommend KindWater.
Alfie-Suffolk Posted on 08/11/2017 , work completed 08/11/2017
Excellent
Customer Service
Quality
Value
The water softener installer arrived on time and completed the work very efficiently there were no delays or mess. He gave us a very thorough explanation on how to use the device. I cannot fault the installer on company in any respect - 100% satisfaction.
Michael, Norfolk Posted on 10/10/2017 , work completed 10/10/2017
Neat work and professional
Customer Service
Quality
Value
I found the staff efficient and very helpful, they gave me lots of information about the products, which helped me choose one that suited my circumstances. They also contacted me after the unit was installed to make sure all was OK.
Margaret, Suffolk Posted on 29/09/2017 , work completed 29/09/2017
Prompt and professional
Customer Service
Quality
Value
Much more efficient than the water softener it replaced as it maintains the water at the right degree of softness.
Julie, Suffolk Posted on 13/09/2017 , work completed 13/09/2017