About
KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.
What we do
Plumbers
- Water softener installation and maintenance
Handyman and home maintenance services
More Services
- domestic and commercial salt sales
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
307 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installation of water softener Kinetico Premier Plus
Customer Service
Quality
Value
Jamie met with several difficulties re turning water off b4 installing water softener. He was patient and professional at all times. He was able to explain how our system worked. He swept and tidied. He went above and beyond.
Customer in Suffolk
, work completed
Recommended
New Water softener fitted at home
Customer Service
Quality
Value
From start to finish Jamie, Daniel and Kindwater were easy to use. Had great communication. Zero pressure. Booked an appointment to install. Jamie did it in a couple of hours and now I have all the benefits. Super work. Solid company.
Customer in Suffolk
, work completed
Recommended
New installed water softener
The service from Kindwater was excellent from start to finish. So professional. Everything was done on schedule. Jamie was so helpful & explained everything in detail. The aftercare they offer is great. Would definitely recommend this company so impressed
Customer in Essex
(Reviewer did not use service)
Recommended
Fantastic Job
Jamie fitted out new premier compact water softener with a drinking tap and filter. We are very happy we choose kind water for our water softener, Very easy to deal with and we even got some extra free salt to get us up running. Thank you to team and Jamie at kindwater.
Customer in Essex
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Jamie visited us to provide us with a no obligation quote. We had previously had a company round to look at our water softener which wasn’t working and they charged us a £100 fee - unless we bought a new water softener from them - they then provided us with a quote for a very high-end expensive water softener. A friend recommended Kindwater and we have been very impressed with their fast and efficient service. We had also been meaning to replace our leaking kitchen tap which Jamie also changed for us. Jamie has done an excellent job and explained thoroughly how everything works and we will be recommending this company to friends and family in the future.
Customer in Suffolk
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Barry serviced our water softener when we moved in two years ago. He was honest that the unit was probably reaching the end of its useful life, and he gave us the options available for a new unit. We chose the Kinetico Premier Compact as there was a generous £300 discount. Barry installed it quickly and left the kitchen clean and tidy afterwards. Two months later, we are delighted with our purchase. The softer water is noticeable, and we use fewer products (shampoo, etc.). The most satisfying improvement is not having to use descaler on the shower cubicle every few days!!
Customer in Suffolk
, work completed
Recommended
Replacement Water Softener
Customer Service
Quality
Value
After over ten years of use our rental water softener gave up the ghost. Jamie came and installed a brand new replacement in less than an hour. He arrived at the time agreed and carried out the work flawlessly. Excellent service, I would recommend without hesitation. Great customer service.
Customer in Suffolk
, work completed
Recommended
Outstanding Company
Customer Service
Quality
Value
We are most impressed with KindWater who provided a Kinetico Premier Compact water softener. They are friendly, efficient and knowledgeable. Jamie is an expert and tidy workman, and the product that he installed is superb. We thoroughly recommend this company.
Customer in Suffolk
, work completed
Recommended
Great work
Customer Service
Quality
Value
Right from the word go, this company was excellent. Daniel was very helpful in arranging the appointments and keeping in contact, and Phil, who fitted our softener, was exceptional, clean, tidy, careful, and did an absolutely excellent job for us. Can definitely recommend this company.
Customer in Norfolk
, work completed
Recommended
Knowledgeable service and installation
Great service from Jamie, who arrived to upgrade our water softener. Efficient work and good explanation about the device, since we hadn't had a water softener before. Very pleased and would highly recommend.
Customer in Norfolk
(Reviewer did not use service)
Recommended