KindWater Water Softeners

This review is a follow-up to the long positive review I left regarding the service and advice provided by Jamie of KindWater in regard to my old water softener. This is a separate review covering the work Jamie has now performed on removing this 15-year-old water softener and replacing with a new Kinetico Premier Compact model. Jamie arrived on time and did an excellent faultless job in every way. The difference in water softness I have now is amazing and I didn't realize just how poor by previous machine was performing in comparison. I would recommend this company and particularly Jamie. KindWater office staff who I have dealt with have also been professional and reliable with regard to booking and advice.

Jamie arrived on time and proceeded to service the Monarch water softener I have had for some 15 years. In this time it had not been serviced and seemed to be working well but I felt it was time it should be professionally checked. Jamie thoroughly tested and advised it was working well and it might have up to five years life still left. The service was a thorough 30 point service and included cleaning areas that were starting to be, and would certainly become, a performance affecting issue. At no point did Jamie mention or suggest my getting a new replacement. Only upon my asking he explained the options that Kind Water could provide and after consideration and research I have decided to have Jamie back and to have him replace my old electric water softener with a new Kinetico Premier Compact. This is demand control non-electric and uses a block of salt and is far cheaper to run. It was also at an excellent price. I was very impressed with Jamie's professionalism and manner. As I am with the prices of new equipment and installation cost. In view of me installing a replacement water softener pursuant to having my old one serviced, Kind Water will be refunding the cost of said service which only adds to my reassurance this is a trustworthy and excellent company. I will no doubt be entering a follow-up review regarding my new water softener installation and fully expect it to be as glowing as this one. It is a genuine relief to have found a company I feel I can trust.

Called Kindwater to Ask for Advice Regarding Re instalation as we moved our Kitchen after Building a kitchen Extension on the otherside of our Bungallow. Kindwater Send a Fitter out within a couple of Days to Assess the Work that was involved, on the instalation Day a Fitter, Engineer called Jamie Turned up very close to the agreed Time. The Work on the Day was carried out to a very High and Professional Standard, the work Area was left immaculately Clean and Tidy. I can't Thank Kindwater Enough and Their Fitter Jamie was Fantastic, Polite and informed me what He was doing from start to Finish, highly Recommended. Thank You Kindwater and Jamie. 👍

We had seen an offer for a free inspection of water softeners in our area by KindWater: having bought a house 6 years ago with one of their softeners installed, it felt like time to have ours looked at. Phone contact with the office was easy and an appointment quickly offered. The Engineer was cheerful and helpful, showing clearly how our present softener was not working, as well as way beyond its expected working life. He offered us a choice of new ones to replace it with. The one we chose he actually had on the van, so the job was complete in just over an hour and we paid by BACS later that day. A very smooth and happy experience, echoing what neighbours have reported about their use of KindWater.

We had to have a new water softener installed. The company was an absolute pleasure to deal with - prompt, reliable and very efficient. No hidden costs and afterwards, Jamie took time to explain everything to us to make sure we understood what we needed to do and that we were satisfied.

Contacted Kind Water regarding fitting a new water softener. This was scheduled within 2 weeks.James arrived at the time scheduled and were very impressed with him and the work he carried out. No mess and he explained every step as he was working. Nothing was too much trouble and he made sure we understood how the softener worked and what we needed to do. We now have lovely soft water. Cannot recommend this company enough. Thank you to all the Team.

We are absolutely delighted with the transformational impact on our water pressure and quality resulting from the installation of a kinetic premier compact softener. Barry explained all options clearly and installed everything efficiently and in a really customer friendly way. Our delivery of salt blocks exemplified good customer service too as the delivery man helped us by putting it all away in our store Competitive pricing and great service means we will have no hesitation in recommending this company.

We had our KindWater softener deinstalled & reinstalled in our new property. Great work carried out by Jamie, who was so efficient, helpful & friendly, many thanks 😊

Kind Water were recommended by a friend and I now know why. When Phil first visited to provide a quote he explained everything quickly and thoroughly without any pressure to buy. The quote was very competitive so we went ahead. Phil also fitted the softener incredibly neatly and with no fuss at all. He explained how it worked and went through the functions of the bypass before going through the payment options. Having 9 months interest free is brilliant. Phil took care whilst completing the work and left everything even tidier than he found it. Can not recommend enough.

I can honestly say the engineer Jamie was so thorough and such a pleasant person. Explained everything he did. So glad I went to your company for service as u installed my water softer 5years ago. Also was pleased to order more salt as this was a very reasonable price and delivered here within 3 working days.Hope that I can recommend anyone who is looking to install a wafer softner system. Thank you