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KindWater Water Softeners

4.9

220 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
220 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Water softener installed
Customer Service
Quality
Value
I would definitely recommend Kind Water. Barry was excellent and went that extra mile during the installation explaining everything in detail. Also, thanks to Kind Water for organising the installation date quickly as our previous water softener had failed leaving us with no water so was appreciative when Barry arrived promptly and did a fantastic job. Very pleased with the new softener it is more advanced than our old one and a lot easier to use. Thank you Anne & Colin
Customer in Norfolk Posted on 17/01/2025 , work completed 16/01/2025
New water softener fitted
Customer Service
Quality
Value
Both Jamie the engineer and the staff at the company's office were both professional and helpful. On his first visit, Jamie had all the information we required, he explained the various options and the process of fitting a new softener. He gave us a price for the various options, but there was no pressure on us to place an order at the time of his visit. Having placed an order it was very easy for us to arrange an installation date that was suitable. Jamie arrived promptly and carried out the work, explaining what he had done, relating to our specific situation. Before leaving he ensured that we had a full understanding of how the softener worked and could be recharged. The room was left clean and tidy and he offered to help us reposition the appliances.
Customer in Suffolk Posted on 16/01/2025 , work completed 15/01/2025
Kind Water Review
Customer Service
Quality
Value
Excellent service today by Jamie at Kind Water Solutions. He was very thorough and managed a tricky installation with ease.
Customer in Suffolk Posted on 09/01/2025 , work completed 09/01/2025
Installation of a Water softener
Customer Service
Quality
Value
Jamie arrived on time and set to work immediately explaining what he was going to do. Our new water softener was installed in an efficient, tidy and professional manner and Jamie gave full details about the product including helpful tips. I would have no hesitation in recommending Jamie.
Customer in Suffolk Posted on 06/01/2025 , work completed 06/01/2025
Very Happy
Customer Service
Quality
Value
Very efficient trader, came on time and did the job well. I'm very happy and I would recommend them.
Which? Trusted Traders Consumer Posted on 19/12/2024 , work completed 12/12/2024
Excellent work
Customer Service
Quality
Value
Kindwater plumber name Jamie He has done excellent work, and he helped me a lot. He even worked extra for the job.He does what he is supposed to do, and he is a clean, tidy, and organised person. Thanks for KindWater
Customer in Cambridgeshire Posted on 09/12/2024 , work completed 09/12/2024
Installation of new water softener
Customer Service
Quality
Value
Jamie arrived on time and set to work immediately explaining what he was going to do. Our new water softener was installed in an efficient, tidy and professional manner and Jamie gave full details about the product including helpful tips. I would have no hesitation in recommending Jamie.
Customer in Suffolk Posted on 06/12/2024 , work completed 06/12/2024
Installation of new water softener.
Customer Service
Quality
Value
Excellent service from start to finish. The people at the office were friendly and helpful. Jamie arrived bright and early, and everything was installed, cleaned up, and paperwork done by 10:30. It couldn’t have been better.
Customer in Suffolk Posted on 03/12/2024 , work completed 24/12/2003
Water Softener Fitting
Customer Service
Quality
Value
Jamie was brilliant. Punctual, kept the area tidy and explained all the details needed around the new product. Would highly recommend!
Customer in Hertfordshire Posted on 02/12/2024 , work completed 02/12/2024
From initial contact to completion excellent service
Customer Service
Quality
Value
This was the second time I have used this company and have to say they provide an amazing service from the moment you have contact with the people who answer the phones, through to the engineers who are knowledgeable, friendly and very helpful. providing top-quality Kinetico products at sensible prices. My water softener was fitted quickly and efficiently.
Customer in Suffolk Posted on 12/11/2024 , work completed 11/11/2024