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KindWater Water Softeners

4.9

282 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
282 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Water Softener
Customer Service
Quality
Value
The water softener I bought and had installed was not the cheapest but it was well worth it. Our clothes are softer, taps are easier to clean and my skin condition has improved. Kindwater were very efficient and installation was a breeze. A friendly but professional service.
Binkle12 Posted on 17/05/2016 , work completed 17/05/2016
Brilliant Job
Customer Service
Quality
Value
From our first enquiry the service has been professional and friendly. The inspection visit was unhurried with no pressure. Stuart didn't leave until he was assured we were happy with what would be happening. The installation day was perfect, again unhurried, we would definitely recommend them!
Joyce, Norfolk Posted on 29/04/2016 , work completed 29/04/2016
Kindwater Water Softeners
Customer Service
Quality
Value
Kindwater Water Softeners The staff were courteous and helpful. There was no attempt to " sell" their products, they simply gave me information. Their service was prompt, efficient and clean. They explained each step of the process of replacing my old water softener. They followed up they installation with customer care calls. I would strongly recommend them.
beverleyp Posted on 25/04/2016 , work completed 25/04/2016
Excellent job, prompt & professional
Customer Service
Quality
Value
The product was explained clearly and fitted in accordance with the discussion. Very pleased with the work done.
Alison, Suffolk Posted on 25/04/2016 , work completed 25/04/2016
Excellent job
Customer Service
Quality
Value
A man called Phil turned up on time & serviced both of my sat machine, extremely nice friendly & very helpful.
Debra, Norfolk Posted on 21/04/2016 , work completed 21/04/2016
My Review
Customer Service
Quality
Value
Reception, polite and very efficient. Response excellent, called next day. He is also polite and very efficient. Overall, excellent. All round service. We could hardly have hoped for better.
David, Suffolk Posted on 20/04/2016 , work completed 20/04/2016
My Review
Customer Service
Quality
Value
Yes, yes, yes
Alan, Suffolk Posted on 15/04/2016 , work completed 15/04/2016
Extremely happy all round
Customer Service
Quality
Value
Extremely happy with service. Worked well, very polite, couldn't fault my fitter at all.
Valerie, Essex Posted on 29/03/2016 , work completed 29/03/2016
Prompt & professional
Customer Service
Quality
Value
Every aspect from enquiry to installation - excellent.
Alan, Suffolk Posted on 10/03/2016 , work completed 10/03/2016
Kind Water Ltd, water softener installation.
Customer Service
Quality
Value
Phil from Kindwater installed a Kinetico 2020c water softener in January 2016. We were very happy with the quality of his work and his experience at plumbing. Nothing was too much trouble for him, he even sorted out the waste pipe from the washing machine (which had been fitted wrongly). The actual unit is sited outside and housed in a purpose made insulated cover which not only protects the unit but is also neat and practical. The softener is working as it should with really soft water that does not fur up the kettle any more.( Must also prevent furring of pipes and appliances which is a bonus.) I would recommend Kindwater to anyone considering having a water softener installed.
rm22099 Posted on 09/03/2016 , work completed 09/03/2016
Friendly, prompt, professional
Customer Service
Quality
Value
Although Kindwaters price was not the lowest I was impressed by his attitude and had no hesitation to accept the price quoted. As it transpired I feel that my instinct was correct.
Ken, Suffolk Posted on 09/03/2016 , work completed 09/03/2016
Extremely courteous
Customer Service
Quality
Value
Andrew king was our installation professional on that day. He was extremely helpful in everything from very first visit, nothing was too much, he explained everything. Making you feel very at ease and assuring every step of the way. Brilliant guy and did a superb job, Exceeded our expectation too.
Patricia, Suffolk Posted on 07/03/2016 , work completed 07/03/2016
Really pleased
Customer Service
Quality
Value
After shopping around and getting several quotes, I chose Kind Water because their pricing was clear and transparent and they didn't try pushing me to sign up on the day. Once I placed my order it was dealt with in a timely & professional way. The engineer was very polite & helpful and did a very neat & tidy job.
Marina, Norfolk Posted on 23/02/2016 , work completed 23/02/2016
Best Water Softener Company
Customer Service
Quality
Value
The fitter was polite & competent & the company are a pleasure to deal with. Would highly recommend.
Amanda, Suffolk Posted on 18/02/2016 , work completed 18/02/2016
Excellent work
Customer Service
Quality
Value
A really excellent job from start to finish. The technician was most efficient and helpful. Any communication with the office team always been very polite and informative.
Michael, Norfolk Posted on 15/01/2016 , work completed 15/01/2016
Fantastic
Customer Service
Quality
Value
Really pleasant fitter, knowledgeable, and tidied up afterwards, excellent service - highly recommended
Lisa, Suffolk Posted on 15/12/2015 , work completed 15/12/2015