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Kings Cuts Tree Services Limited

4.2

5 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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About

Hello and welcome to our page – Jason and Paul from Kings Cut Tree Services here.

Our company, a family run business, has been established since 2011 and we have over 35 years of combined experience in tree work.

All of our quotes are Free & No obligation.

We specialise in all aspects of tree surgery. We are experienced in large reductions and large section fells, with Paul often doing a lot of crane work, although we are just as capable working with smaller trees.

Our team pride themselves in being approachable, respectful & always eager to please our customers.

Any good tree surgeon should be able to prune or remove a tree but a very good one does it without causing any damage and a good team leaves the garden with no evidence of having been there apart from a well-shaped tree/hedge etc.

We pride ourselves on providing this kind of service.

We are very passionate

What we do

  • Tree surgeons

    • Stump grinding
    • Tree thinning
    • Tree removal
    • Tree reductions
    • Tree planting

My work

This business has not added any photos yet.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.2
5 reviews
Customer Service
4.2
Quality
4.2
Value
4.2
Recommended

Recommended

by 80% of customers
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Starting Off Well
Customer Service
Quality
Value
Made arrangements in 2023 for this company to return on 2/4/24. When they didn’t show I wasn’t too bothered. On 7/5/24 I rang to make arrangements for them to trim my hedges. Later that day a lovely lady rang me to say they had done the work on 2/4/24. I said that men had come and did some cutting on 5/4/24, (we were out) but they had not knocked at the start nor the end of the job and we had no clue who they were. On 8/5/24 I fully paid the invoice for the work done on 5/4/24 but sent a text saying I was not happy with the work but I had paid. Jason asked if I wanted them to come back and pay more attention and I said yes. That was on 9/5/24, to date nothing. I cannot understand how tradespeople would not knock on the door prior or after carrying out work. Where is the customer satisfaction and care? The company started off so well - hence the reason I wanted them to be my regular gardeners and in fact they have not answered my initial request on 7/5/24 which was to have someone attend to trim my hedges. No matter, as luckily there are other companies out there!
Customer in Greater London Posted on 16/05/2024 , work completed 05/04/2024
The trader replied (on 27/06/2024)
Hello & thank you for this feed back. We are disappointed to hear you were not 100% satisfied with the work. There has been some confusion regarding the details of this job it seems. We did attend & carry out the small amount of trimming work as quoted on the original date but as no one was at home & we could access the area as it was in the front garden. The team did knock on the door to check if the customer was home as they do at every job but there was no answer, so carried the work out as planned. A manager did attend site a second time to view this work & tidy a small amount of leaf litter from beneath the hedges & to confirm the work completed was carried out as quoted. All of our team members wear full uniform with easily identifiable company details on view across the front & rear of their clothing just for this reason. We always prefer to check a customers satisfaction before taking payment & routinely contact customers before sending an invoice for payment. If we had been made aware of any dissatisfaction before payment being made we would strive to reconcile this before any payment. Kings Cuts are a professional & responsible company & pride ourselves on customer satisfaction & high standards of workmanship. We would state that in this case, if you feel there was anything further we could do to improve your satisfaction, please contact us via telephone & we would be happy to discuss this. Kind Regards Kings Cuts Ltd
Quick Trim
Customer Service
Quality
Value
Rang up Kings and the booking process to come round to look at the hedges was easy. Someone inspected and a real quote received via email and agreed. On the day the two gardeners turned up and trimmed back hedges and trees. The job was done so quickly, because they came with all the right professional equipment including a grinder. This was refreshing as I’ve used other companies that were ill prepared and it took ages to complete the job.would definitely recommend Kings.
Customer in Greater London Posted on 28/10/2023 , work completed 19/10/2023
Recommended
Endorsement Reference
Customer Service
Quality
Value
I have been using them for 6 years and I can honestly say I fully trust them and can't praise them enough. Always very clean and tidy and the team he sends are very respectful and completes the job to the best oof standards.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/05/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
Reduction of a cherry tree and very large over grown holly bush. Jason and his team were very tidy and protected my plants in the area they were working. He was so careful to take all waste and not to leave any holly leaves on the lawn as I have children who play bare foot. A very caring gentleman. I have booked again for more work at the end of the summer
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 14/04/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
We have been using this company for around 5 years and will continue to use them. They are one of very few companies I recommend to friends and family. They are very reliable, honest and flexible. There is nothing they can't do. The customer service and communication are brilliant.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 13/04/2022
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.