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Kitchen Wizard Limited

Profile image for Kitchen Wizard Limited
4.9

100 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Kitchen Wizard is a family-run business.

We have been helping customers achieve their dream kitchen since 2006.
We noticed that the traditional approach to kitchen renovation was not only costly but also wasteful. Perfectly good cabinets were being ripped out and discarded, simply because there was no alternative. At Kitchen Wizard, we provide the solution. We transform your kitchen with a touch of magic, bringing your kitchen back to life.

Our makeovers ensure your kitchen feels brand new without the hassle, mess or expense. Most makeovers are completed in 1 - 2 days resulting in a new look kitchen at a fraction of the cost.

We are committed to delivering a high standard from the first interaction with clients, but also after the completion of the kitchen. We take pride in our customer service and offer a high level of customer care to our clients. We are specialists when it comes to the modernisation and transformation of kitchens.

What we do

  • Kitchen fitters

    • Kitchen refurbishment
    • Kitchen design
  • More Services

    • kitchen makeover specialists

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
100 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
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Stay away from them
Customer Service
Quality
Value
I feel like they have taken advantage of me due to English not being my first language and having disability problems, and they fit everything poorly with a lack of professionalism and using the cheapest items and have refused to comply with their warranty.
Which? Trusted Traders Consumer Posted on 12/02/2025 , work completed 14/10/2024
The trader replied (on 17/02/2025)
We are disappointed with this review, which is in our opinion unsubstantiated. We would never take advantage of any customer, claiming so is simply not true. In our experience, during the process, the customer was aggressive, rude and obstructive, which is something we have never encountered during our 20 + years of trading. We attended a meeting with the customer and his father-in-law (whose first language is English). The customer claimed the worktop was not level, we proved that it was. This was agreed by all parties as the worktop had been installed level as per standard practice. Later in the process the customer then went back on his agreement and demanded that the worktop in one section be lowered by 1 inch, which we then did. After the kitchen was fitted, the customer bought a new oven, which did not fit, so we returned, modified the unit and fitted the new oven as a gesture of goodwill. The additional work was undertaken at our cost but unfortunately, none of this goodwill was reciprocated. We also offered the customer 3 solutions followed by 2 further proposals to conclude the dispute but unfortunately, none of these were accepted. As a Which Trusted Trader we are contractually bound to follow their guidelines for dispute resolution, which we have done to the letter and independent Alternative Dispute Resolution Service which was offered to the customer. We have done everything we can to close out this very challenging dispute. We would ask anyone reading this review to look at our other 70+ 5 star reviews before forming an opinion.
Professional, professional, professional.
Customer Service
Quality
Value
What a great experience dealing with Kitchen Wizard, from the initial enquiry which was dealt with within twenty-four hours by Tom. Then to the survey carried out so professionally by Luke, paying so much attention to the tiniest details to ensure the fitters would be able to carry out a problem-free installation. Finally, the fitters Ben and Shannon, arrived on time and took the time to have a chat to explain everything that would be carried out. Their work was impeccable, they were extremely clean and ensured the area was kept tidy as the installation progressed. When everything was completed, we were asked to inspect the job to ensure we were happy and if there was anything else we needed. Throughout the whole experience, Kitchen Wizard far exceeded my expectations and I would not hesitate to recommend this company to friends and family. Thanks to everyone at Kitchen Wizard.
Customer in Rhondda Cynon Taff Posted on 02/02/2025 , work completed 28/01/2025
EXCELLENT COMPANY - FANTASTIC RESULT.
Customer Service
Quality
Value
Our granddaughter & partner recently purchased their first home and were extremely disappointed with the state of the kitchen doors (peeling laminate). We researched 'kitchen makeovers' finding 'Kitchen Wizard' to be the nearest, their online reviews were excellent and decided to make contact. Tom was very helpful in providing us with an initial quote from photographs. Then followed Luke with a site assessment who was very patient whilst they were deciding on door fronts and handles. We needed to make contact several times to make minor changes and all interactions were helpful and polite. On the day of installation, we met with Ben and Shannon where nothing was too much trouble for them. Our granddaughter is very pleased with the transformation. We all would highly recommend 'Kitchen Wizard'.
Customer in Rhondda Cynon Taff Posted on 19/01/2025 , work completed 17/01/2025
Kitchen refurbishment
Customer Service
Quality
Value
Ben did a superb job when we had our kitchen refurbished. Very clean and pleasant to have in the house. I really recommend Kitchen Wizard Caerphilly, you will not be disappointed.
Customer in Casnewydd Posted on 21/10/2024 , work completed 21/10/2024
Fantastic work from a professional and efficient team.
Customer Service
Quality
Value
Kitchen Wizard have been a brilliant company to deal with. They have been efficient and courteous from the initial contact, through the consultation and sales process and onto the fitting of the new kitchen. The whole team were excellent. We are absolutely delighted with our new kitchen which was installed on time, to budget and with no issues. Ben fitted the new doors etc extremely professionally and was a very polite and friendly person. The whole installation was fast and smooth and it was extremely competitively priced. We cannot recommend Kitchen Wizard highly enough if you want to update your kitchen.
Customer in Posted on 11/10/2024 , work completed 10/10/2024
Excellent Company
Customer Service
Quality
Value
Just had a kitchen revamp (doors, drawer fronts, worktops etc ) completed by Ben, Tom and Luke and we are so pleased with the transformation. It only took 1.5 days and despite a few unexpected problems which delayed them, the boys worked tirelessly and cleanly throughout. They are very skilled at what they do and significantly beat the competition on price. We would have no hesitation recommending Kitchen Wizard for a kitchen uplift and were very impressed with this family company.
Customer in Newport Posted on 22/03/2024 , work completed 22/03/2024
Amazing Make Over
Customer Service
Quality
Value
Both me and my wife were impressed form the begin with the professionalism of Kitchen Wizard. Showing us what was available to us within our budget. Very friendly and excellent workmanship. Our make over consisted of replacing 9 end panels 18 doors, 4 draw fronts. 22 handles and 34 Hinges. We were absolutely delighted with the young mans work who didn't stop all day to get the job completed. We would not hesitate in referring Kitchen Wizard to anyone who may be in need of new Kitchen.
Customer in Blaenau Gwent Posted on 19/03/2024 , work completed 18/03/2024
Kitchen transformation!
Customer Service
Quality
Value
From start to finish this is an exceptional 5 star company. I had my 29 year old dated kitchen transformed to a very high modern one. The quality of the materials used and the fitting are to a very high standered. The cost of the completed work is very competitive and we are more than satisfied. The fitter completed the work in less than a day and a half with hardly any inconvenience to us. We are very satisfied customers. I highly recommend this family run business to everyone, you will not be disappointed.
Customer in Blaenau Gwent Posted on 27/02/2024 , work completed 27/02/2024
Fantastic Job
Customer Service
Quality
Value
I recently had my kitchen makeover completed by kitchen wizard. From start to finish this company has conducted themselves with the upmost professionalism and have given me a new kitchen at a fraction of the cost compared to the big retailers. The initial consultation was fantastic, samples brought along to help decide was very helpful, we were given hundreds of choices, to have every fine detail exactly as we wanted it. Communication over the phone was clear and coherent throughout the entire process. And the fit itself was exceptional, completed within 2 days, the fitters were very friendly and operated in an efficient manner, didn’t stop working and cleaned up after themselves as they went along. Cannot thank them enough for the service they have provided, would definitely recommend them to everyone!
Customer in Caerphilly County Borough Posted on 22/02/2024 , work completed 15/02/2024
A fantastic kitchen makeover completed by excellent professionals.
Customer Service
Quality
Value
So happy with the work completed in our twenty year old kitchen. It looks superb! New doors, some with glass inserts, work surface, handles, plinth and cornices. The kitchen looks very modern with all new fittings being of excellent quality. Fitted by really nice gentlemen, very professional. Exceptionally contended customers, would highly recommend this company.
Customer in Caerffili Posted on 14/11/2023 , work completed 14/11/2023
Kitchen makeover
Customer Service
Quality
Value
We recently had a kitchen makeover completed by Kitchen Wizard. They replaced 13 doors and drawers, 2 worktops and a new sink and tap. The communications were excellent throughout the whole process, and the work ethic and quality second to none. The kitchen now looks like a new one, at a fraction of the cost. Very impressed!
Customer in Caerphilly County Borough Posted on 10/11/2023 , work completed 08/11/2023
Outstanding Sevices
Customer Service
Quality
Value
I would highly recommend this company. We contacted them as our kitchen needed a revamp. An appointment was booked when they brought examples of everything they had to offer. We were really happy with what we were shown and decided this was the company we wanted to use so placed a deposit and chose a date for install. This was the best decision. We have ever made the workman that arrived on the day were very professional and nothing was too much trouble. They had already co-ordinated the plumber and gas fitter to arrive to sort the sink and appliances. The finish on the work is outstanding and we would not hesitate to use this company again. We now have what looks like a brand new kitchen for a fraction of the price. Outstanding company and keep up the great work.
Customer in Cardiff Posted on 04/11/2023 , work completed 07/09/2023
Everything you read about this business is true
Customer Service
Quality
Value
Outstanding service by a friendly family business. So pleased with my quality doors and good value too. Having spoken with the three brothers throughout the process l can honestly say they are a credit to their parents and totally professional in their work ethic. I would 100% recommend these guys for a kitchen makeover. Nothing was any trouble. I was listened to and we appreciate all the attention to detail. Thanks again.
Customer in Bro Morgannwg Posted on 10/08/2023 , work completed 09/08/2023
Brilliant service
Customer Service
Quality
Value
We had a kitchen refurbishment done by Kitchen Wizard, they were a pleasure to deal with from start to finish. A family run business that takes pride in what they do. We couldn't believe the finish and the cost was incredible, we had one tiny little blip but it was sorted out within hours. They are a company you can trust one hundred percent and we would definitely recommend them.
Customer in Cardiff Posted on 11/07/2023 , work completed 06/06/2023
Amazing Kitchen
Customer Service
Quality
Value
Cannot say enough superlatives about this company. Absolute pleasure to do business with. From our initial contact right through to completion they were amazing. The communication was spot on throughout, their pricing is excellent and what you are quoted is what you pay. The product itself is perfect, I have had a number of kitchens over the years and this is by far the best. The two guys that did the install were very friendly, didn’t stop working all day and were extremely clean to the point they even hoovered up the sawdust on my patio. Their level of detail and precise finishing is a credit to the company. If you want to transform your kitchen then Kitchen Wizard is the company for you.
Customer in Rhondda Cynon Taf Posted on 20/06/2023 , work completed 20/06/2023
Amazing makeover of my 20 year old kitchen
Customer Service
Quality
Value
Cannot praise this family run company enough. Great customer service from my initial email enquiry to complete installation. Excellent detailed plan was developed and costed to the last penny, no hidden extras at the last minute. New cupboard doors, new drawer fronts and new worktop all fitted in one day. Really great lads did the installation, highly skilled, very tidy! My 20 year old kitchen looks brand new for a fraction of the cost. Great quality, great range to choose from, great company!
Customer in Cardiff Posted on 11/05/2023 , work completed 11/05/2023
Over the moon!
Customer Service
Quality
Value
I can’t rate this company highly enough. After being disappointed with so many different tradesmen in the past couple of years, they’ve restored my faith that there are good honest competent companies still out there. Professional from start to finish - from the initial design and choosing doors/worktops to the excellent fitting and finish. My sixteen year old kitchen has been given a new lease of life for the fraction of the price of a brand new one. I love it! Highly recommended.
Jessica in Rhondda Cynon Taff Posted on 10/02/2023 , work completed 09/02/2023
Great Job
Customer Service
Quality
Value
Complete new kitchen, looks amazing. From start to finish the service was incredible, and can’t believe what we’ve had done for the price, best value for money in South Wales! This lot are putting Wrenn and Howdens out of business. Family run business and great bunch of lads! Would recommend
Customer in Cardiff Posted on 13/01/2023 , work completed 12/01/2023
Kitchen
Customer Service
Quality
Value
All new kitchen doors draws and a new pot draw very very happy nice men and no mess would recommend.
Customer in Pen-y-bont ar Ogwr Posted on 23/09/2022 , work completed 20/09/2022
Excellent
Customer Service
Quality
Value
Excellent service from start to finish..very professional and friendly..good communication from start to finish and my kitchen looks fab..would highely recommend. Kitchen wizard
Customer in Caerphilly County Borough Posted on 14/09/2022 , work completed 14/09/2022
Excellent result and very easy transaction
Customer Service
Quality
Value
I colleague recommended Kitchen Wizard and we weren't disappointed. The first meeting was very straight forward and we could view samples in our own kitchen. The fitting was all done in one day and we have quite a big kitchen with 18 cabinets. The end result was better than I had anticipated. Completely transformed the kitchen, very happy indeed and not that expensive.
Customer in Cardiff Posted on 15/07/2022 , work completed 14/07/2022
Kitchen door replacements
Customer Service
Quality
Value
I would highly recommend Kitchen Wizard. Most polite and helpful young men. The service was fast and efficient. The work was completed to a high standard. Absolutely delighted with my new kitchen.
Customer in Caerphilly County Borough Posted on 14/05/2022 , work completed 09/05/2022
Excellent service and workmanship
Customer Service
Quality
Value
The level of professionalism, courtesy and excellent workmanship shown by the four young men we dealt with is excellent. They discuss requirements and provide advice every step of the way. This company is a superb example of a local company who go the extra mile to ensure satisfaction. Having dealt with large companies previously, where financial gain appears to override customer care; it has been a pleasure dealing with Kitchen Wizard staff. Highly recommended.
Rhian in Vale of Glamorgan Posted on 05/05/2022 , work completed 04/05/2022
Excellent service, lovely people and happy results.
Customer Service
Quality
Value
After contacting several kitchen companies last year we had almost given up hope of having our existing kitchen updated. Each company had standard size doors and cupboards which meant that we would have to re-plan the limited space in our kitchen/dining room leaving us with less space in our dining area. We saw an advert for Kitchen Wizard in The South Wales Echo and decided to see if they could help. I rang on Tuesday 8 March, we had a visit on Thursday 10th March when we discussed our requirements, chose doors, handles and worktops and side panels, and arranged a date of 29 March to install our new kitchen. The fitters arrived at 8.15 am yesterday, 29 March and worked solidly. Our new kitchen was completed at 4.15pm. We are so pleased with the results, and have to say what a pleasure it was to deal with the family. Right from the initial phone call through to the consultation and installation the company could not have been more efficient, helpful and pleasant. I would have no hesitation in recommending them. We now have the kitchen we had hoped for when we started looking last year, and all within a few weeks of contacting Kitchen Wizard.
Customer in Cardiff Posted on 30/03/2022 , work completed 29/03/2022
Fantastic Service
Customer Service
Quality
Value
We are delighted that we chose Kitchen Wizard in Caerphilly. Nothing was too much trouble for them from the initial visit to discuss our requirements right through to the completion of our kitchen which is fabulous. Their customer care and workmanship was outstanding and they provided us with great advice throughout. The cost was very reasonable and represented excellent value for money. I would highly recommend this company.
Customer in Cardiff Posted on 18/03/2022 , work completed 11/03/2022