Very friendly but unfortunately negligent. They damaged our stuff
Although the guys were very friendly, unfortunately, we didn't have a good experience with Kiwi. They lost 3 single duvet covers from John Lewis and they left (mysteriously) some of the paintings and rugs unfolded. Both paintings and rugs got damaged in the storage room and they offered £100 as a "courtesy" adding that we should have taken an extra insurance. I mean why? are not they already a good insurance? Why some of the stuff was not properly packed?
Gabriela G
Posted on 31/10/2018
, work completed 31/10/2018
Very good service
I've used Kiwi Movers twice in the last 12 months, and on both occasions they've been friendly and efficient. They get on with the job with the minimum of fuss and are alert to the small details. The quote beforehand was pretty accurate with only 0.5hr more hourly rate used than had been estimated before the job started. I would recommend.
Felix in Greater London
Posted on 25/05/2021
, work completed 20/05/2021
Recommended
EXCELLENT!
New Zealander Cameron S. of Auckland and his London lads were superb. Organized, prompt, tireless, hardworking, switched-on and cheerful. There was no moaning or whinging like you get with many London movers. Dan in particular was like a SAS Army leader—cool, calm and collected as he orchestrated the belongings inside the house of my elderly and eccentric 80 year old aunt. He even took a door off its hinges to get the bed in. Kiwi movers are the ALL BLACKS of carrying heavy stuff and hauling it safely.
Customer in Greater London
Posted on 23/09/2021
, work completed 20/09/2021
Recommended
Excellent, friendly service
Excellent , friendly , professional and competitively priced moving service . Well done lads and lasses for all your efficient and friendly help through this stressful experience of moving home ( after 19 years in Richmond )! Well done and thanks again , 10/10 !
CKF2017
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Brilliant, professional, friendly service
Kiwi Movers made our move stress free. The team were friendly, hard working and they never complained about anything (even when they were moving heavy furniture up three floors!!). I would recommend them highly!
Steven, Kent
Posted on 11/04/2018
, work completed 11/04/2018
Recommended
Good work and friendly guys
Kiwi moved me from London to Wiltshire. They did a good assessment of what was needed. They delivered the right amount of packing materials on time. They did the actual move carefully and on time. They were a friendly bunch and I was very happy with the service.
Stephen
Posted on 10/08/2018
, work completed 10/08/2018
Recommended
Excellent Service
We used these guys for a (for us) major move. They were excellent, cheerful (even if I was grumpy) and completed everything in a reasonable time. Realistic about the amount of work involved. Possibly a bit pricey but we would say they are worth it!
Martin Charnley
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Great communication
Move and transfer client's furniture and within our studio, they also remove waste from our showrrom. The company is always extremely helpful and poilite. Very happy with the service they provide and have already reccommend to others.
Michael Reeve's Associates, London
Posted on 01/09/2013
, work completed 01/09/2013
Recommended
Great job
They arrived on time, very professional and courteous. Everything moved. No damage. They lifted everything up 3 flights of stairs and never moaned once.
David, Kent
Posted on 27/01/2018
, work completed 27/01/2018
Recommended
Easiest move ever and then some
Kiwi movers provided an amazing service! They had us moved out of the flat in a short time, with a great attitude. Also they even came out of hours to let us into their storage area as we had forgotten a very important document in the boxes. Couldn't ask for a better customer service!
Customer in Greater London
Posted on 05/12/2018
, work completed 28/11/2018
Recommended
Professional throughout
Kiwi Movers were professional from the start. They explained the quote and where cost increases might occur. Following a site inspection to assess the removal job. All members of the team were polite, friendly & thorough. They were also able to help us locate which box held a display item we thought we'd lost. We've already recommended them to others and booked Kiwi Movers again.
Which? Trusted Traders Consumer
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
Kiwi Movers. First Rate!
Kiwi movers were exceptional value for money. We cannot fault their service and professional approach. Everything was done with careful consideration, communicating with us constantly, on time, and within the price quoted. The guys worked seriously hard for 2 days and I cannot believe how inexpensive it was! They were brilliant.
Toni, Greater London
Posted on 12/08/2019
, work completed 07/08/2019
Recommended
Great Work. Kept me sane...
Friendly happy team from my first enquiry through the visit, quote, to the packing and move itself. After living in my house for 28 years, I accumulated a lot of stuff - much more than I realised. I paid for packing and without Jay and the guys from Kiwi, I may not have managed it myself. When it came to the move, nothing was too much trouble. Furniture dismantled, American fridge doors removed. No breakages and they pointed out items already broken. Today, five days after the move, with some things with me and others in storage, everything seems to be in the correct place. Thank you Kiwi. Whatever you mover, they are highly recommended to all...
Pritchard
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Fantastic team that made the move actually enjoyable!
Right from the start Kiwi Movers were professional, helpful and very good at communicating with us. They delivered the boxes exactly when they said, answered questions whenever we phoned and turned up ready to work. The team that moved us were cheerful, friendly and took great care of all our stuff. We had a delay over getting the keys for the new place and they just stayed calm and kept telling us that nothing was a problem! We found the moving day went really smoothly and this was totally down to them so we cannot recommend them more highly.
Jane Harrison
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Fast, Efficient and Friendly
Home Removal of boxes and furniture and also the dismantling of a bed and wardrobes and reassembly as well. The guys were friendly and respectful and in good spirits. They thought well on their feet and were careful with our goods, but speedy. Did not laze about and did the work in timely fashion. The fact they came in at about £250 under quote was a lovely surprise. I would recommend 100%.
Obinho
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Thanks Kiwi Movers!
Kiwi Movers moved us out of our house before we had some building work done, we needed half our stuff to go into storage and half into a rented flat. Everything about the process was fantastic: the initial visit to run through our requirements, the booking of the move even at very short notice, and the packing and moving of our furniture and other bits and pieces. The team on the day were incredible; they were hugely professional and knew exactly what they were doing, finished everything in record time, worked non-stop, coped admirably with the torrential rain and the four flights of stairs at our rented flat - and yet managed to keep smiling and laughing throughout. Everyone we spoke to throughout was friendly, helpful and responsive, and to top it off this was all done at a price we were really happy with. Absolutely first class from start to finish and I'd happily recommend them to anyone.
Customer in Greater London
Posted on 07/10/2020
, work completed 02/10/2020
Recommended
Fantastic job
Kiwi removed all the contents of my home into storage and I cannot recommend them highly enough. Throughout the whole process from getting the quote to the actual removal day the communication was excellent and on the day Jay and his team were just brilliant. Polite, friendly and super-efficient, and completed the job so quickly. I know when I eventually find my new home they will do another amazing job bringing everything out of storage. A huge thank you to the Kiwi team.
Customer in Greater London
Posted on 23/09/2021
, work completed 20/09/2021
Recommended
Best removal service hands down
We used Kiwi Movers to move home. We opted for their packing and move service and couldn't fault anything. Dan and his team were so considerate, patient, attentive and careful. They wrapped all of our belongings and labelled them so clearly - it's made the unboxing a breeze on the other side. They worked solidly over 2 days of the London heatwave and we didn't hear them complain once. Would recommend them to anyone in a heartbeat - they're amazing. Thanks guys!
Customer in Greater London
Posted on 15/08/2022
, work completed 12/08/2022
Recommended
Really great job
Kiwi Removals moved my house contents from London to Cornwall, having previously moved it from my old house into storage. I cannot recommend them highly enough. They were very professional, personable, very fast but careful and fairly priced. Great job well done
Customer in
Posted on 01/12/2022
, work completed 29/11/2022
Recommended
No fault - a dream team!
Very impressed by the service. Both who worked on the job were so professional and brilliant to have moving my belongings. They were so accommodating, very friendly and just overall - a dream! Kiwi Movers have been highly recommended to everyone I know who’ll be moving in the future. No fault at all! Thank you again for making my move stress free!
Customer in Greater London
Posted on 21/11/2022
, work completed 18/11/2022
Recommended
Would reccommend to other businesses
As an interior design company they deliver furniture for us around London. They keep to tight dealines and if there are any problems they communicate with us straight away. For example if there were to be an unexpected waiting time.
Which? Consumer, London
Posted on 16/06/2016
, work completed 16/06/2016
Recommended
Prompt, enthusiastic, courteous, energetic, brilliant!
Kiwi movers moved us yesterday and what we expected to be a long and stressful day turned out to be a lot of fun. Their very upbeat attitude was contagious! They arrived in good time, were courteous throughout, nothing was too much trouble and their energy was boundless. With a move of this size you would expect the odd bump or breakage but every box and item was treated with the utmost care and respect. I could not recommend them more highly.
Marie Andrews
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
Fantastic, friendly and efficient team
Kiwi Movers were brilliant. They were punctual, extremely fast, careful and really went the extra mile. Highly recommended. I would use them again.
Isabel Barter
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Excellent and efficient
The team worked extremely hard, were very pleasant and professional.
Sylvia, Middlesex
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Professional and Reliable
Kiwi Movers helped us with our temporary move from London to Melbourne. They arranged absolutely everything for us from packing all our goods to planning and managing both sea and air freight to Melbourne, as well as storage of larger items of furniture in the UK. Their quote was clear and concise and at no point did we ever feel we were getting ripped off. The staff that came to pack up the house were friendly, efficient and extremely good at their job. Nothing was too much trouble for them. I could not recommend Kiwi Movers highly enough - especially if you have a multi faceted move like we did. They are just so professional and organised and will ensure all goes smoothly at what is a naturally stressful time.
K Porter
Posted on 27/10/2018
, work completed 27/10/2018
Recommended