Endorsed by Which?

KJM Windows and Conservatories

4.9

69 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Organisations and Awards

FEBRUARY 2024

About

KJM Windows and Conservatories an multiple award winning company were formed in 1983. Over the years KJM has become a well established and a reputable glazing company, which has gained the trust of thousands of home owners and businesses alike! To date we have installed over £90,000,000 of glazing products. Our diverse range of materials gives you the options that you require. We don't just sell PVCu, but offer timber and aluminium as well. This is backed up with a comprehensive 10 year warranty (insurance backed) that has a proven record. We have many accreditations, including G11, G13, G14 and G15 Installer of the year finalists, Glass and Glazing Federation (GGF) members, Hampshire Trading Standards approved and of course Which? Trusted Traders. Sales calls are free, without pressure and our pricing is competitive. There is no hype or special "buy one get one free" offers, just good honest pricing. Give us a try, you wont be disappointed.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Replacement window services and repairs
    • Stained glass
    • Triple Glazing
    • UPVC Windows
  • Conservatories

    • Hardwood conservatories and orangeries
    • Sun Lounge
  • Doors

    • Patio doors
    • Timber doors
    • Bi-fold doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
    • Door repairs
    • Orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
69 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Fitting of 18 UPVC Sliding Sash Windows
Customer Service
Quality
Value
This project was to replace aluminium sliding sash windows that had reached the end of their economic life. The job was made more difficult because the new windows are deeper than the originals. This meant cutting back the reveals in all windows including kitchen and bathrooms that were tiled. The sales process was a pleasant experience, without pressure. Because there were some technical queries it took some time to reach the order stage. Supply from the window manufacturer took some time because of, the now common, supply chain issues. The installation team of 2 persons, clearly demonstrated their wish to do a good job. Their attendance was timely. and they worked in a way that was always considerate of our needs, living in the house. They cleaned and cleared up well every evening. In my opinion they took considerable care to deliver a job that will please the customer. They succeeded.
Customer in Hampshire Posted on 05/07/2022 , work completed 17/12/2021
The trader replied (on 27/07/2022)
Thank you for taking the time to review KJM. I am pleased to see that apart from delivery times, you are pleased with the overall KJM offering. The supply chain, especially with this manufacturer, was especially slow. My apologies for this.
Fitting of bi-fold doors and front door
Customer Service
Quality
Value
We shopped around to find a suitable product from a reputable company and chose KJM. No hard sell, the salesman attended, and was very informative and helpful. As to the installation, Aidan, Josh and Will were very helpful and provided very good advice, were clean and tidy and provided an excellent finish. I would definitely recommend this company and its installers. All in all excellent quality and reasonable price
Customer in Hampshire Posted on 25/06/2022 , work completed 24/06/2022
Top quality and professional service
Customer Service
Quality
Value
Top-quality professional installation from the team at KJM. We recently had new Bi-fold doors installed during a new kitchen installation and the KJM team worked seamlessly with the other trades to complete the kitchen replacement. We have previously used KJM for the replacement of all of our windows, doors, conservatory, soffits and gutters in previous years and have always found them to be friendly, professional, helpful and reasonable in costs. We would not hesitate to recommend using Paul, Mark and the team at KJM.
Jon in Hampshire Posted on 14/06/2022 , work completed 26/05/2022
The trader replied (on 16/06/2022)
Jon, thank you so much for taking the time to provide such a nice review of your past KJM experiences. It is very much appreciated. Thank you Mark and all the team at KJM.
Excellent installation
Customer Service
Quality
Value
KJM installed 4 windows and a new front door for us. Really everything was faultless. The quality of the products is great, the ordering process went smoothly, and the installation was first class Aiden and Josh were the installers. They worked well as a team, there was no redecorating required, they showed creativity in overcoming any issues in the fitting, and kept me informed at all stages. Everything was also very clean when they were done. Good job!
Simon in Hampshire Posted on 04/05/2022 , work completed 14/04/2022
The trader replied (on 25/05/2022)
Simon, thank you for taking the time to provide us with a Which? Trusted Trader review, it is very much appreciated. Its great to hear that the whole process from sale to product and installation is recommended. Thank you again
Out of warranty work
Customer Service
Quality
Value
My new door was fitted sixteen months ago but had an alignment problem. I called KJM who immediately organised an engineer to visit to rectify the issue, all at not cost, even though the warranty had expired. I am particularly impressed with your pride in delivering customer satisfaction, even though my door was fitted around sixteen months ago. This level of pride and commitment has not gone unnoticed. You can be sure that KJM is on my list of top quality companies and therefore receive my highest recommendation. Thanks once again to KJM for a truly outstanding service.
Simon in Hampshire Posted on 20/04/2022 , work completed 14/04/2022
The trader replied (on 29/04/2022)
Simon, thank you for taking the time to review our after-sales service. I do believe that the door would still have been in warranty, so I could not let that comment go without a reply to you. However whatever the cause, we do try and maintain the best customer service we can, something that has not been as good as I would of liked during the darkest days of COVID. Hopefully, that has gone. Thank you again
Very professional, friendly, high standards and tidy
Customer Service
Quality
Value
I had windows and front door fitted. The workmanship was excellent and exceeded my expectations. The people on site were great, friendly, efficient, very hard working, great communicators and extremely helpful. I am very pleased with the end result.
Tina in Hampshire Posted on 24/03/2022 , work completed 24/03/2022
The trader replied (on 25/03/2022)
Tina, thank you for taking the time to provide us with a Which? review, it is very much appreciated. It is a credit to all the KJM team that we exceeded expectations. Thank you again Mark MD KJM Group Ltd
Conservatory
Customer Service
Quality
Value
Had a conservatory built. From start to finish has been brilliant. Lee sorted every thing out with the lads. All the lads have been lovely. Really good at what they all do. Plastering too was brill. Can not fault any of there work. Thanks again to KJM for doing a grand job. Love Dawn Chris. Ted my little dog they all loved. xx
Customer in Hampshire Posted on 18/03/2022 , work completed 17/03/2022
The trader replied (on 25/03/2022)
Dawn, thank you for taking the time to provide us with a Which? review, it is very much appreciated. It is a credit to all the KJM team that we recieved 5* as I know there were some challenges with the project. Thank you again Mark MD KJM Group Ltd
KJM door fitting
Customer Service
Quality
Value
KJM were very professional, from the initial assessment and quote stage, through to delivery and fitting. The fitters, Aiden and Josh, had to take out some brickwork to fit the door and were careful to minimise the mess and clean up afterwards. They also came back a second time to fit the trim, allowing time for an electrician to route some cabling. All in all, a first rate, good value, service from a local company. Job done!
Customer in Hampshire Posted on 17/03/2022 , work completed 11/03/2022
The trader replied (on 25/03/2022)
Thank you for taking the time to provide us with a Which? review, it is very much appreciated. It is good to hear that we 'were very prfessional' and Josh and Aiden were clean and tidy. Thank you again Mark MD KJM Group Ltd
Great workmen
Customer Service
Quality
Value
My landlord sorted everything with kjm so I can only comment on the workmen that came out today, they are very respectful, funny and kind! They take pride in their work and make sure they clean up after themselves and they are very good around children, definitely highly recommended!
Customer in Hampshire Posted on 12/03/2022 , work completed 12/03/2022
The trader replied (on 25/03/2022)
Thank you for taking the time to provide us with a Which? review, it is very much appreciated. I am very pleased to hear that the fitters were respectful, kind and funny. I will check to see who they were :-) Thank you again Mark MD KJM Group Ltd
Fantastic service and product
Customer Service
Quality
Value
We had previously used KJM as part of a build project to fit bi-fold doors and were very pleased with the outcome. We dropped into their showroom to discuss replacing the other 12 windows as they were over 25 years old, an advisor came out to see us firstly asking what type/look of windows we wanted and then talked us through our options including the standard of frames and glass available and produced a detailed costing. At this point I should mention there is no messing around with KJM on here’s a cost! Let’s take this off for this and that and arriving at a final price, (as with so many competitors) you are given the cost at the beginning…no messing around! Arranging fitting was so easy as was changing it and was carried out professionally and with great care. The fitters explained what they were going to do and got on with the job efficiently and with a friendly manner. Job took just under three days and everything was left perfectly tidy each day. At the end of the fit we were walked through the operation of the windows, ongoing care and service by KJM and to check we were satisfied with the finishing of the fitting. Very good local company and professional service. Great product and fantastic looking new windows.
Customer in Hampshire Posted on 09/03/2022 , work completed 09/03/2022
The trader replied (on 10/03/2022)
Thank you for taking the time to review KJM. I am pleased to hear that all parts of our service met expectations. Employing our own staff means that sales-commissions are not a part of 'our sales patter' hence the good old fashioned honest pricing policy. That way will always be our way of doing business! Thank you again!