We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Kneller & Kneller Ltd

Profile thumb img 0040
4.8

19 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Kneller and Kneller Ltd offers electrical services to clients throughout Leicestershire.
Our company has many years of experience in the electrical contractors business in which we offer a high quality reliable service to new electrical installations and refurbishments.
We provide a variety of electrical services from putting sockets in to full rewires and much of the work is done through recommendation.
We are NICEIC registered, all work is guaranteed and carried out to the latest BS7671 wiring regulations.
Kneller and Kneller are very competitive with a high standard of workmanship.

With up to date equipment and fully qualified staff, our company provides a professional Electrical service to the general public and other companies. Is being 'as safe as houses' enough? Well, that depends on the house and, in particular, its wiring. For greater safety, and a quality rewiring job, call Kneller and Kneller Ltd.

What we do

  • Electricians

    • Electrical testing services
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Electrical installations
    • Electrical repairs
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Electric gates
    • Door entry systems
    • Access control
  • Lighting contractors

  • More Services

    • portable appliance
    • security lights
    • fire alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
19 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Over and Above
Customer Service
Quality
Value
We have used 'K&K' many times having had problems with the electrics in our house. Kev and Alex managed (against all odds) to fix the dodgy wiring above our integral garage ceiling without removing the ceiling or lifting the upstairs floor using some very creative solutions. We recently needed a full electrical health check on my father's bungalow before its sale could go ahead. In spite of tight timescales, everything, including remedial work and certification, was done in plenty of time. Communication, helpfulness and reliability are all excellent. It's hard to comment on prices (as I will no longer use anyone else, having had bad experiences of other electricians certifying their own unsafe work) but their charges are clearly explained. I regard trustworthiness and outstanding service as worth paying for. Highly recommended!
Customer in Leicestershire Posted on 04/03/2022 , work completed 11/02/2022
Urgent electrical problem
Customer Service
Quality
Value
Office staff and engineers were able to react very quickly to the problem we reported as we were moving home within a few days. The office manager was able to organise a visit within 24 hours. The engineer arrived at the designated time and was very professional and friendly. He was able to assess and explain the issue. There was no call out charge and the invoice was reasonably priced. Top job!
Paul in Leicestershire Posted on 17/12/2021 , work completed 09/12/2021
Doorbell successfully installed
Customer Service
Quality
Value
Prompt visit to quote for job. Quotation given in writing and initial date agreed. Kept us in touch when there were supply chain problems and new date agreed as soon as product became available. Polite and friendly electrician turned up as arranged and double-checked that the doorbell he had come with could be installed as we wished. When done, he kindly helped us install the required phone app and link it to the doorbell.
Customer in Leicestershire Posted on 19/11/2021 , work completed 02/11/2021
Call out charge
Customer Service
Quality
Value
This company fitted a PIV unit in the loft and where called to adjust the unit next day. They happily agreed to come without informing me there will be additional charge, I got an additional 50 pounds more than agreed invoice which was not agreed. Its gone 30% more than agreed. Although the quote was an estimate , it can not be 30% over and if you are going to charge additional for the works you have done to adjust, you must communicate and get an agreement? Very unprofessional and poor customer service from this company , avoid if you can
Waseem in Leicester Posted on 08/10/2021 , work completed 25/09/2021
The trader replied (on 18/10/2021)
Thank you for your review and I’m sorry you were not happy with our service. First of all, I would like to point out that this was an approximate price, so hadn’t looked at the job (stated in the email sent out on 5 October 2021) as you didn’t want us to call to give you a free quote. Also, we did not supply the temperature unit and did explain how it worked to the tenant on the day we fitted it. If we are called out for a fault in the installation, there would be no charge in resolving it. However, as there was no fault, and you just wanted us to explain how the temperature unit works again, it was reasonable for us to make a charge for this to cover the costs of travel and wage for the member of our team. I appreciate your feedback and apologise for not informing you of the callout charge. I will learn from this in the future and explain our charges more clearly.
Excellent security alarm maintenance
Customer Service
Quality
Value
I needed to change the company maintaining my home burglar alarm system and found Kneller & Kneller amongst the Which Trusted traders. Communication was prompt and very pleasant. The alarm was serviced expertly and in a Covid secure way. The service engineer was good at his job and pleasant so I joined Kneller & Kneller for an annual service. A few months later I had a problem with my alarm system and this was sorted out free of charge and very quickly as part of the service. I am absolutely delighted I was able to find this excellent company through Which Trusted Traders.
Customer in Leicestershire Posted on 12/02/2021 , work completed 08/01/2021
The trader replied (on 18/10/2021)
Thank you so much for taking time out and giving us a lovely review. Hope to work with you again soon.
Electrical inspection
Customer Service
Quality
Value
We needed an electrical inspection and installation of a new oven. Booking the visit was straightforward, they turned up when they said they would and the work was carried out professionally with the results of the inspection being clearly explained. We had only asked for the oven to be connected up, but they also changed a socket and took away the old oven and all packaging. Excellent service for a reasonable price. We have used them before and would do so again.
Customer in Leicester Posted on 22/05/2020 , work completed 12/05/2020
The trader replied (on 18/10/2021)
Thank you so much for taking time out and giving us a lovely review. Hope to work with you again soon.
Good workmanship and prompt service
Customer Service
Quality
Value
Having taken out the usual three quotes re our kitchen refurb. I decided to use this company on the basis that they were a small family company, their response to my call was prompt and the follow up and quotation arrived as promised. They assisted me with all my technical questions and were very helpful with suggestions concerning the lighting lay out. The job was quoted as two days i.e. first fit and final fit. and they were flexible working around my kitchen fitters. The installation which included lights appliances and new power/ spur points, were all thoroughly tested after fitting and the circuits explained. The certification for the work carried out arrived within 7 working days. On the service provided I would thoroughly recommend this company.
Customer in Leicestershire Posted on 15/01/2020 , work completed 14/10/2019
Full rewire
Customer Service
Quality
Value
We had 3 quotes and chose this company above the others. From the initial visit to completion, I felt completely comfortable with them. No patronising comments, no attempts to force me to have work done that I neither wanted nor needed using "regulation" to try and convince me. The estimate was spot on and invoiced exactly as. I loved the booklet that came after with all of the information, and instructions enclosed. It spoke volumes of how they consider their customers. I am delighted to say that I have offered them further work with an extension and work shops due in the next 12-18 months. I wouldn't offer the work to anyone else.
Customer in Leicestershire Posted on 18/10/2019 , work completed 14/10/2019
The trader replied (on 18/10/2021)
Thank you so much for taking time out and giving us a lovely review. Hope to work with you again soon.
Full Rewire
Customer Service
Quality
Value
Quick to visit and quote, explained what they would do and provided thorough estimates, answering and addressing all my concerns and questions which put my mind at ease. They completed the full rewire with much less disruption than we had anticipated and kept power for us throughout as we had to return for the night/morning (including keeping stuff out of the way of the dog). When the work was completed they provided thorough documentation and certificates for everything, as well as explaining everything in person. After some bad experiences with other electricians in the past, it has been refreshing to find a company that is professional, diligent and perform work to a high standard. We also had quotes from other companies, none where as thorough or as value for money. We will use again if we need any additional electrical work in the future.
Customer in Leicestershire Posted on 17/05/2019 , work completed 14/05/2019
The trader replied (on 19/06/2019)
Thank you so much for taking time out and giving us a lovely review. Hope to work with you again soon.
Excellent Job.
Customer Service
Quality
Value
We are very pleased with the work K & K have done. They gave us a very good estimate. Arrived when stated and carried out the work very efficiently. They took the time to explain what they had done & all about the new fuse board they have put in. Would thoroughly recommend them to friends and family.
Customer in Leicestershire Posted on 23/04/2019 , work completed 16/04/2019