KSH Carpet & Flooring Ltd

From first enquiring at KSH to the completion of the new floor, the service was excellent. We had very helpful advice from the gentleman who came to quote for the job, followed by equally helpful advice from Natasha when we went to look at LVF samples. We had kitchen, utility, hall and cloakroom done, the cost was competitive, the quality excellent. The fitters were lovely, they came on time and did a fabulous job. They were very considerate and very tidy. We had a little issue which they listened to and dealt with very satisfactorily and were clearly determined to have everything completed to our satisfaction. I was worried that it would a stressful job but it really went very well and I would recommend KSH and their fitters with no hesitation.

We thought we knew what we wanted to replace our existing kitchen flooring but KSH advised us of other options and the pros and cons of each. They were very helpful in providing product and colour samples. In the end we got a better solution thanks to their advice. They came out promptly to measure up and give us a quote. The fitter was very good. He arrived on time and did a very neat job. Very tidy and he cleaned everything up before he went. Overall we are very pleased.

I received an excellent service from KSH. They came out very quickly to measure up and provide a quote, and were really helpful with helping me to select a carpet. I was quite indecisive and they provided knowledge, advice and several samples! Fitting was professional, efficient and they worked really well to solve a problem with my awkward shaped stairs. Would highly recommend.

I’d thoroughly recommend this company, it was a very easy process from start to finish, and all done to a very high quality. Natasha is very personable and took the original quote easily, and understood exactly what we wanted with an underfloor heated floor for the amtico tiles. Gareth was great when he came to fit the amtico tiles - very friendly but didn’t mess about and got on with the work fast and to a high quality. Both Gareth and Natasha coped well with the unexpected (ie me deciding at the last minute to have posher trims, and a slight shortfall in the tiles ordered) with a further visit to finish things off scheduled in record time. (It’s a real mark of quality that speed of service/fixing minor issues is fast). All in all a 10/10 experience.

Great experience from start to finish. Karl and Natasha are both really friendly and so helpful, the customer service is second to none and you can tell they really care and want to get the best result for the customer. Gareth fitted Amtico in our hallway and downstairs wc in a herringbone design with a border, it looks fantastic. He always kept things tidy and everything was spotless when he left each day. We’re so pleased with the result and will definitely be using KSH in the future.

After using KSH for carpeting and flooring earlier in the year didn’t hesitate to use them again when fitting new carpet in one of the bedrooms. Great Selection of suitable carpeting offering a good choice. Once again good knowledge of stock and suitability given Virtually hassle free! From someone who just does not do upheaval! Thanks once again to the lovely Natasha and her adorable little dogs. Would definitely recommend KSH.

After suffering water damage to hall, cloakroom and dining room floors, we wanted a local company to replace damaged laminate flooring with equivalent quality at a sensible cost. This was influenced by some adverse reviews we had seen for the service received by some large chain companies. We decided on Amtico Form LVT parquet tiles after discussions with Natasha and Karl. We were absolutely delighted with the care and attention given by the fitters to providing an excellent finish even around difficult "obstacles". The resulting effect with a lovely border significantly exceeded our expectations. It was good and refreshing to see how the fitters took pride in the appearance of the final floors. We are delighted to recommend KSH to anyone who is thinking of fitting or replacing carpets, LVT or engineered wood flooring.

We used KSH as we like to give trade to local businesses where possible even if they are not the cheapest. We feel they were definitely the best choice. They were friendly and helpful whilst we chose the carpet. The quote was prompt and clear. The fitter was very competent, thorough and conscientious in his assessing, preparing and laying of our new carpet. We would recommend this company.

I chose KSH as they were a Which? Trusted Trader and are in my home town. I wanted Amtico flooring fitted throughout my downstairs and in my bathroom and as it's not cheap, I wanted a good, reliable company that I could trust. Well I got that, and then some! The service was second to none (they were even kind enough to accommodate delays when I had an unexpected hospital stay) and the finished result was not only every bit as good as I anticipated, it was better. It has just been finished and I keep going from room to room smiling to myself. If you want an excellent job done, by an honest, trustworthy, knowledgeable company, look no further.