Installation of Prestige Straight Stairlift with Hinge
My wife needed a Stairlift to be fitted and we were recommended Kudos by a friend who had had one fitted recently by them. From the start they were fantastic, friendly and honest. Their surveyor (Sam) who came to our house was totally respectful, understanding of our needs and fully professional, spent all the time needed to measure up for the installation including my wife’s sitting measurements, fully explained what would happen and when it would - and it did. The installation date was agreed and their engineer (Bogdan, hope the spelling is correct) was great, he arrived on time and completed the installation totally to our satisfaction, I have been in the service industry for over 50 years and the quality and standard of this installation was superb, tidy and clean (he even hovered up the stairs and passage afterwards - not that it needed doing as he was such a tidy worker). I have no hesitation in recommending Kudos Stairlifts to anyone; indeed our next door neighbour is very interested in one for her parents. Please keep up the great work.
Customer in Berkshire
Posted on 14/03/2026
, work completed 10/02/2026
Recommended
Stannah Stairlift
Excellent service from Kudos Stairs. They were polite, punctual and professional. My Mum was extremely pleased with everything they did. The stairlift works perfectly and Mum can now get up and down stairs safely.
Customer in Surrey
Posted on 12/03/2026
, work completed 11/03/2026
Recommended
Stairlift installation
The stairlift installation was completed on time, efficiently and professionally by an extremely experienced, polite and pleasant Kudos engineer. He left the whole working area neat and tidy, and gave us an excellent demonstration of the product as well as full instructions and what to do in the event of any problems. The stairlift will be a great benefit for my husband as he will now be able to access upstairs for his bedroom and bathroom.
Customer in Surrey
Posted on 09/03/2026
, work completed 09/03/2026
Recommended
STAIRLIFT
Excellent service from the initial sales call through to installation. The whole process from start to installation was very quick and efficient. .Every element was carried out professionally from sales, survey and installation. Our three main contacts were Praj, Bogdan and Troy through the process. Also , it was such a relief not to have high pressure sales
Customer in Surrey
Posted on 14/02/2026
(Reviewer did not use service)
Recommended
Installtion of stairlift
2 engineers fitted my stairlift most efficiently in 5 hours. They were polite and considerate throughout. Highly recommend
Which? Trusted Traders Consumer
Posted on 11/02/2026
, work completed 05/02/2026
Recommended
Excellent stairlift installer
Measured for and arranged manufacture of an Otolift. Installed only 4 weeks later very efficiently by 2 polite highly competent engineers, Troy and Bogdan, taking only 5 hours, finishing with a thorough explanation and demonstration of the controls and how to use the stairlift. Left the whole area very clean and tidy. Highly recommended.
Customer in Surrey
Posted on 05/02/2026
, work completed 05/02/2026
Recommended
Stair lift installed
An excellent service. A much easier task than I was expecting. At first given advice about the best stair lift for my home. The fitter came on the day and time booked. Worked quietly and tidily. then showed me how to operate the stair lift.
Customer in Greater London
Posted on 14/01/2026
, work completed 25/12/2003
Recommended
Excellent
We had a stairlift fitted on 5 November 2025. Engineers arrived on time. They worked cleanly and without any problems. It was completed the same day and we were shown how to operate the lift. Would highly recommend this company.
Customer in Surrey
Posted on 14/01/2026
, work completed 05/11/2025
Recommended
Very satisfied
Good attention to detail and courteous
Which? Trusted Traders Consumer
Posted on 13/01/2026
, work completed 15/09/2025
Recommended
Installation of a stair lift
The task of having a stairlift fitted was much simpler than I was expecting. Firstly given instructions on the best type of stair lift for my home which was easy to understand. The installation was quiet and mess-free.
Customer in Greater London
Posted on 12/01/2026
, work completed 03/12/2025
Recommended
Excellent stairlift installation
Due to illness we needed to install a stairlift quickly, a family friend recommended Kudos. agent came to measure up one evening and was so helpful we signed up on the spot. Within a few days the stairlift was installed, it only took 1 installer a morning to fit. it is easy to use and works perfectly. Their aftercare is excellent and gives us the confidence that if there is a problem they will sort it for us.
Customer in Hampshire
Posted on 31/12/2025
, work completed 28/11/2025
Recommended
Brilliant, Totally customer focused company, exemplary actually.
From beginning to end kudos were consistently professional and totally customer focused, no issues were encountered at any stage of the process. brilliant communication throughout , everyone we encountered were so punctual, personable, responsive and helpful. From the initial visit, through measuring up, fitting the electrics, to the final installation of the stairlift really was a dream. We were told exactly what would happen and when , nothing was too much trouble, especially For Troy Kudos very experienced installer and engineer. He went out of his way to be helpful leaving our home exactly how he found it, even filling holes from the redundant Bannister rail with filler to match the wallpaper. He patiently took Kathy my, non technical wife, the user , through the safe operations of stairlifts. Troy even returned a couple of days later to cheerfully make adjustments to the seat which wasn't completely to her liking. Highly recommended.
Which? Trusted Traders Consumer
Posted on 22/12/2025
, work completed 18/12/2025
Recommended
Really Pleased
Really pleased with the work - everything was explained to me, cleaned up after themselves. After the work was finished they showed how to use it and explained it all.
Which? Trusted Traders Consumer
Posted on 13/10/2025
, work completed 10/10/2025
Recommended
Flo-ex Stairlift
From day one it has been a pleasure dealing with them. Fitters were very clean and tidy.
Which? Trusted Traders Consumer
Posted on 22/09/2025
, work completed 18/09/2025
Recommended
Excellent service
Tony arrived promptly to fit our stairlift. He was very friendly,got straight on with the fitting, was a very neat and tidy job and he explained in detail how to operate the lift correctly. From start to finish we were kept updated with fitting dates etc. Would highly recommend Tony and Kudos
Customer in Surrey
Posted on 11/09/2025
, work completed 11/09/2025
Recommended
Highly Recommend
Kudos fitted a complicated stairlift in my Mum and Dad’s cottage. We were told by the council assessor that it wouldn’t be possible, but they did a brilliant job. My Mum now has a stairlift that goes up a narrow stair that does a 180-degree turn and finishes in the first bedroom at the top of the stairs. Everyone that came to the house was absolutely lovely, my Dad had a real laugh with them on installation day. There were a few visits due to the complexity of the stairs, including a digital survey, all done with friendliness and professionalism. The office staff were the same - I’ve only got good things to say about Kudos! I didn’t really believe all the glowing reviews about the company, but in my and my parents' experience, they were very accurate. Go ahead if you’re considering a Kudos Stairlift; you won’t be disappointed.
Customer in Oxfordshire
Posted on 09/09/2025
, work completed 18/07/2025
Recommended
Great work and communication
Excellent from start to finish. The team came and measured everything up, and gave me the full info regarding how things will be done. The engineer arrived on time, carried out all the work with precision and care. Explained everything clearly to me and my elderly mother, who the stairlift was for. She has now been using it without any issues, and her confidence and independence have grown. Can only say...a big, big thank you.
Customer in Greater London
Posted on 02/09/2025
, work completed 03/07/2025
Recommended
New stairlift
We are very satisfied with their work, very professional and efficent. There was a slight hitch first few days using the stairlift but they sent someone right away.
Which? Trusted Traders Consumer
Posted on 02/09/2025
, work completed 22/08/2025
Recommended
My Kudos Stairlift
I thoroughly recommend Kudos. I have used it continually for 2 months following some mobility issues. I was hospitalised in May following a fall. It is invaluable & forms part of my daily routine. It is easy to operate & fits well on my narrow staircase. I live in a two bedroom, terraced cottage. Troy & Brandon were excellent installers. They made sure I understood how to operate the stairlift before they left after an 8 hour installation. I couldn’t be happier & my son, who lives in Scotland, is reassured I’m safe.
Customer in Buckinghamshire
Posted on 01/09/2025
, work completed 25/07/2025
Recommended
Excellent service
I cannot fault the service I have received from the first enquiry to completion of the installation.Office staff were always helpful and all my questions answered. The engineers were on time and respected my home. I have a reconditioned Stairlift which was within my budget and I am very happy with it.
Customer in Surrey
Posted on 29/08/2025
, work completed 23/07/2025
Recommended
Kudos Stairlifts, excellent service
It has been a pleasure to deal with Kudos. I had to have a stairlift installed for my very narrow, steep stairs, which also have a bend, and after some research, I decided that Kudos was the best company to advise. I was impressed with the initial contact with the Client Focus staff - James, and later in the process, Laura, as they were very helpful, professional, and efficient, and if they promised to ring back, they always did. Excellent communication all the way through. I am now the delighted owner of a Flow X stairlift, a little earlier than expected, which I was overjoyed about. It's frankly a lifesaver for me, so comfortable, a smooth ride, and easy to use. Ash, who carried out the installation as well as the digital survey, worked almost solidly on his own to complete the installation in about five hours, leaving the house perfectly tidy. He was respectful, obviously knowledgeable about the product, and made sure that I was able and confident in using it before he left. As someone who is quite ill, it was an absolute relief to have a stress-free experience while making such a significant purchase. I now have full use of the house and a little independence again, and I thank everyone involved in the production of the stairlift for that. I am very glad to recommend Kudos.
Customer in Greater London
Posted on 28/08/2025
, work completed 26/08/2025
Recommended
Installation of stair lift
Kudos came and measured up for a stairlift. It was slightly complicated as there is a landing towards the top of the stairs which leads to the shower room. They designed the mechanism and created a 3D visualisation. After we decided to go ahead, an electrician fitted a power supply and a few days later two engineers arrived to fit the lift. It took about 4 hours which was followed by instruction and demonstration. We have only had it 16 days but so far everything has been satisfactory.
Customer in Surrey
Posted on 13/08/2025
, work completed 28/07/2025
Recommended
Excellent service
Kudos installed a 3-floor Flow X stairlift for us last week. They discussed our needs, gave us detailed advice, carried out a highly complex survey and then provided us with a quotation with full supporting documentation. We were very pleased that the same excellent team came to install the lift 4 weeks later and it went without a hitch. Troy, the senior engineer, took great trouble to explain how it worked and answered all our questions. Throughout this whole operation both the installation team and the office personnel at Kudos impressed us with their knowledge and professionalism and also their patience and courtesy. We highly recommend them.
Customer in Greater London
Posted on 13/08/2025
, work completed 04/08/2025
Recommended
Otolift installation by Kudos
Kudos sold and installed an Otolift stairlift, to the agreed timetable and budget. We chose it from the selection in their showroom so we knew exactly what we were buying. From start to finish everyone was very professional, clear, helpful and patient. The installation cause little disruption and was trouble free. After installation there was a small problem that they resolved very quickly and thereafter the chairlift has run smoothly and been an asset. We thoroughly recommend Kudos for chairlifts.
Customer in Surrey
Posted on 12/08/2025
, work completed 09/05/2025
Recommended
Excellent installation
Kudos installed a Flow stairlift on a curved staircase and completed the work neatly and to a high standard. They demonstrated the lift well so that I was clear on exactly how to use it.
Customer in Greater London
Posted on 08/08/2025
, work completed 08/08/2025
Recommended