Really Pleased
Really pleased with the work - everything was explained to me, cleaned up after themselves. After the work was finished they showed how to use it and explained it all.
Which? Trusted Traders Consumer
Posted on 13/10/2025
, work completed 10/10/2025
Recommended
Flo-ex Stairlift
From day one it has been a pleasure dealing with them. Fitters were very clean and tidy.
Which? Trusted Traders Consumer
Posted on 22/09/2025
, work completed 18/09/2025
Recommended
Excellent service
Tony arrived promptly to fit our stairlift. He was very friendly,got straight on with the fitting, was a very neat and tidy job and he explained in detail how to operate the lift correctly. From start to finish we were kept updated with fitting dates etc. Would highly recommend Tony and Kudos
Customer in Surrey
Posted on 11/09/2025
, work completed 11/09/2025
Recommended
Highly Recommend
Kudos fitted a complicated stairlift in my Mum and Dad’s cottage. We were told by the council assessor that it wouldn’t be possible, but they did a brilliant job. My Mum now has a stairlift that goes up a narrow stair that does a 180-degree turn and finishes in the first bedroom at the top of the stairs. Everyone that came to the house was absolutely lovely, my Dad had a real laugh with them on installation day. There were a few visits due to the complexity of the stairs, including a digital survey, all done with friendliness and professionalism. The office staff were the same - I’ve only got good things to say about Kudos! I didn’t really believe all the glowing reviews about the company, but in my and my parents' experience, they were very accurate. Go ahead if you’re considering a Kudos Stairlift; you won’t be disappointed.
Customer in Oxfordshire
Posted on 09/09/2025
, work completed 18/07/2025
Recommended
Great work and communication
Excellent from start to finish. The team came and measured everything up, and gave me the full info regarding how things will be done. The engineer arrived on time, carried out all the work with precision and care. Explained everything clearly to me and my elderly mother, who the stairlift was for. She has now been using it without any issues, and her confidence and independence have grown. Can only say...a big, big thank you.
Customer in Greater London
Posted on 02/09/2025
, work completed 03/07/2025
Recommended
New stairlift
We are very satisfied with their work, very professional and efficent. There was a slight hitch first few days using the stairlift but they sent someone right away.
Which? Trusted Traders Consumer
Posted on 02/09/2025
, work completed 22/08/2025
Recommended
My Kudos Stairlift
I thoroughly recommend Kudos. I have used it continually for 2 months following some mobility issues. I was hospitalised in May following a fall. It is invaluable & forms part of my daily routine. It is easy to operate & fits well on my narrow staircase. I live in a two bedroom, terraced cottage. Troy & Brandon were excellent installers. They made sure I understood how to operate the stairlift before they left after an 8 hour installation. I couldn’t be happier & my son, who lives in Scotland, is reassured I’m safe.
Customer in Buckinghamshire
Posted on 01/09/2025
, work completed 25/07/2025
Recommended
Excellent service
I cannot fault the service I have received from the first enquiry to completion of the installation.Office staff were always helpful and all my questions answered. The engineers were on time and respected my home. I have a reconditioned Stairlift which was within my budget and I am very happy with it.
Customer in Surrey
Posted on 29/08/2025
, work completed 23/07/2025
Recommended
Kudos Stairlifts, excellent service
It has been a pleasure to deal with Kudos. I had to have a stairlift installed for my very narrow, steep stairs, which also have a bend, and after some research, I decided that Kudos was the best company to advise. I was impressed with the initial contact with the Client Focus staff - James, and later in the process, Laura, as they were very helpful, professional, and efficient, and if they promised to ring back, they always did. Excellent communication all the way through. I am now the delighted owner of a Flow X stairlift, a little earlier than expected, which I was overjoyed about. It's frankly a lifesaver for me, so comfortable, a smooth ride, and easy to use. Ash, who carried out the installation as well as the digital survey, worked almost solidly on his own to complete the installation in about five hours, leaving the house perfectly tidy. He was respectful, obviously knowledgeable about the product, and made sure that I was able and confident in using it before he left. As someone who is quite ill, it was an absolute relief to have a stress-free experience while making such a significant purchase. I now have full use of the house and a little independence again, and I thank everyone involved in the production of the stairlift for that. I am very glad to recommend Kudos.
Customer in Greater London
Posted on 28/08/2025
, work completed 26/08/2025
Recommended
Installation of stair lift
Kudos came and measured up for a stairlift. It was slightly complicated as there is a landing towards the top of the stairs which leads to the shower room. They designed the mechanism and created a 3D visualisation. After we decided to go ahead, an electrician fitted a power supply and a few days later two engineers arrived to fit the lift. It took about 4 hours which was followed by instruction and demonstration. We have only had it 16 days but so far everything has been satisfactory.
Customer in Surrey
Posted on 13/08/2025
, work completed 28/07/2025
Recommended
Excellent service
Kudos installed a 3-floor Flow X stairlift for us last week. They discussed our needs, gave us detailed advice, carried out a highly complex survey and then provided us with a quotation with full supporting documentation. We were very pleased that the same excellent team came to install the lift 4 weeks later and it went without a hitch. Troy, the senior engineer, took great trouble to explain how it worked and answered all our questions. Throughout this whole operation both the installation team and the office personnel at Kudos impressed us with their knowledge and professionalism and also their patience and courtesy. We highly recommend them.
Customer in Greater London
Posted on 13/08/2025
, work completed 04/08/2025
Recommended
Otolift installation by Kudos
Kudos sold and installed an Otolift stairlift, to the agreed timetable and budget. We chose it from the selection in their showroom so we knew exactly what we were buying. From start to finish everyone was very professional, clear, helpful and patient. The installation cause little disruption and was trouble free. After installation there was a small problem that they resolved very quickly and thereafter the chairlift has run smoothly and been an asset. We thoroughly recommend Kudos for chairlifts.
Customer in Surrey
Posted on 12/08/2025
, work completed 09/05/2025
Recommended
Excellent installation
Kudos installed a Flow stairlift on a curved staircase and completed the work neatly and to a high standard. They demonstrated the lift well so that I was clear on exactly how to use it.
Customer in Greater London
Posted on 08/08/2025
, work completed 08/08/2025
Recommended
Very professional service
Really happy with the whole process of ordering with Kudos from start to finish. Everyone I spoke with was very professional, kind and courteous. The order was ready much quicker than I had anticipated and the attention to detail when installing the product, really showed a level of care and pride in their work.
Customer in Surrey
Posted on 07/08/2025
, work completed 06/08/2025
Recommended
Stair lift
I was in hospital with a lot of broken bones after an accident. I knew I would need a stair lift for home before I could even think about coming home and Konos were willing to deal with my grand-daughter. As my stairs were an odd size my stairlift had to be made to measure, which was done in good time. Everyone was kind and efficient with my grand-daughter, I was home for the installation and the installer was quick and efficient and very pleasant. The stairlift is perfect.
Customer in Greater London
Posted on 01/08/2025
, work completed 09/07/2025
Recommended
Excellent stairlift & service
Kudos fitted a stairlift in my parents' house in London in September 2021, and it's still going strong. From measuring and fitting to servicing, they have been an excellent company to deal with, as well as competitively priced. We chose them out of 3 companies that gave quotes, as the quality of their stairlifts and aftercare seemed far better than that of their competitors. Would 100% recommend.
Customer in Greater London
Posted on 30/07/2025
, work completed 01/09/2021
Recommended
Fitting chair lift to stairs in home
From initial review and detailed survey to the building of the chair lift, three visits in all, those who carried out these tasks were helpful and clear in explaining what they were doing. Having completed the build, all explanations of how to use the facility were clear and helpful. Once the construction was complete the stairway and halls were left clean and tidy. All members of the team my son and I met were helpful, clearly with a good knowledge of the product they were selling and anxious we were comfortable in all they needed to know and do to use the new facility in order to gain the best service from it.
Customer in Oxfordshire
Posted on 29/07/2025
, work completed 16/07/2025
Recommended
Much needed stairlift
I would recommend Kudos to anyone who asks as they did a really good job, not only were the office staff helpful and obliging, the fitters were also very helpful and did a good job without fuss or bother and cleaned up afterwards
Customer in Surrey
Posted on 28/07/2025
, work completed 17/07/2025
Recommended
Excellent service from start to finish!
Buying and installing a stairlift seemed daunting, having to accept it was necessary. From the very first contact Kudos were friendly and reassuring. I got a quote from them based on the Which reports, along with two other providers. From the very first meeting with Trevor, he took his time, listened and was very calm and patient. This gave me confidence in choosing Kudos (they were priced in the middle of the three quotes). Then a very thorough survey - again, very friendly, polite and reassuring that I was doing the right thing. The installation was seamless - Troy and Brandon were lovely, so clean and tidy, and the whole experience was much less disruptive than I thought it would be. As for the stairlift (Flow X) - it is brilliant! Looks good, very smooth and easy to operate! Laura in the office is also very kind and lovely. The whole team are wonderful and I couldn’t be happier! I highly recommend Kudos if you’re looking for a stairlift installer.
Customer in Buckinghamshire
Posted on 26/07/2025
, work completed 25/07/2025
Recommended
All as Promised
Supply and installation of Flow X stairlift. The whole process went very smoothly, and very happy with the final installation. Survey and installation by Troy.
Customer in Greater London
Posted on 20/06/2025
, work completed 19/06/2025
Recommended
Excellent service
The staff are always friendly and helpful. Quick to reply to emails, and happy to use the expertise that was provided. I am really happy with the stairlift, it's fantastic.
Which? Trusted Traders Consumer
Posted on 19/06/2025
, work completed 29/04/2025
Recommended
Platinum Stairlift
The communication between myself and the company was excellent. On day of installation Troy was very professional, friendly and explained everything to me. The work was carried out efficiently and within the timeframe. I would highly recommend this company.
Customer in Surrey
Posted on 14/01/2025
, work completed 25/11/2024
Recommended
Great stairlift
We needed a stairlift for my husband. Kudos Stairlifts were extremely efficient, pleasant to deal with, reliable and the end product is excellent! They were the only stairlift company that could make one to fit in the least obtrusive place. It has been made to fit the space excellently with a great use of the swivelling chair to mean it is neat and doesn't block the stairs. The engineer was very quick and efficient and explained how to use the chair slowly enough for my husband to manage it himself straight away.
Customer in Greater London
Posted on 15/11/2024
, work completed 06/11/2024
Recommended
Very pleasant, attentive and helpful
Very pleased with the service and the way the work was done, even with technical problems, he rectified them quickly.
Which? Trusted Traders Consumer
Posted on 28/10/2024
, work completed 11/10/2024
Recommended
Very Good Service
Stairlift Install. No high pressure selling tactics to us. Very good communication by both head and local offices. They came and did what they said they would do, when they said it. Not the keenest price on the market but you are paying for that quality and you get what you pay for. Very tricky house to install in but all along the process the people have stood out, very intelligent and know what they are doing, and they actually listened to us as customers.
Which? Trusted Traders Consumer
Posted on 28/10/2024
, work completed 23/10/2024
Recommended