Kudos Stairlifts

Kudos reminded me in good time that the first year maintenance was due.They followed up with a phone call tofix a time and we were delighted to see Aaron who was the engineer who installed our stairlift. The service was carried out very efficiently and we are really pleased we chose Kudos who have been very professional in all our dealings and far and away better than their competitors who we saw when we first looked into the need for a stairlift.

Troy came to do the original site visit. He then returned to complete the work by himself. He worked quietly efficiently and just went about the work meticulously. He explained the workings of the stairlift. What to do if there was any problems. A very professional approach and delivered a great product and service.

Having learnt of Kudos through Gem ( 'wheelsnoheels') and realising that I needed a stairlift, I contacted Kudos and John made an appointment, came to our home and explained the options available. Our stairs were then thoroughly assessed and I paid a deposit on 19th February having been sent production drawings , my stairlift was fitted today by Tony. Throughout the whole process I was kept well informed, everyone was very helpful and all went very smoothly; Kudos clearly have a great team and their customer service is truly excellent; having worked in customer services myself, it's great to know that such great standards still exist!

Kudos Stairlifts surveyed our grade II listed property's stairs and determined that it was feasible to install a stairlift (other companies were unable to guarantee that their product would work in our particular setting). We ordered a stairlift based on their survey - and were pleasantly surprised by how quickly the order was fulfilled. Kudos stairlifts installed the stairlift yesterday. Troy and Bogdan arrived promptly. They were utterly professional and organised. This wasn't an easy job but they considered the proper installation every step of the way - to accommodate and protect the fabric of the house itself. We were impressed by their attention to detail and their responsiveness by our requests around the particulars of the installation. They worked efficiently and quietly, and explained things thoroughlyThe job took them longer than usual - a control part was not functioning, so had to be re-installed. They left us absolutely satisfied with their work and understanding how to operate the stairlift. We have confidence in the installation and the available aftercare, should we need it.

Troy, Kudos’ engineer, was charming and totally dedicated to fitting this amazing piece of technology. He was enthusiastic a pleasure to have in our home, and full of bright ideas for making our installation flawless. I am so impressed by my new stairlift and the Kudos team. I have no hesitation in recommending them.

Kudos were recommended by a neighbour and we weren’t disappointed with the service. They were very professional, offering advice about the most suitable stair lift. Once we went ahead with the order we didn’t have to wait long for an installation. The two guys arrived promptly and worked well together to install the chair with efficiency. Once in place, the engineer explained clearly how it worked, its features and how to operate it. I was able to try it out to make sure that I knew how it worked. He explained how we could get aftercare should there be any problem, pointing out simple problems that might occur that could easily be checked before the need for an engineer. Thank you.

Timely, efficient and friendly. Clean and well organised. Troy the installer was brilliant and great at explaining everything to us. All work done on time on budget. What more can one want?

I was very impressed with the standard of care afforded me by this company from initial enquiries to finished installation they were excellent. Would highly recommend this company to anyone considering having a stairlift