Kudos Stairlifts

I can’t speak highly enough about the service and care I received from Kudos. I wanted a straight stairlift to future proof my house accessibility. I had decided to retain the wall rail so that I could continue to walk up and down my stairs whilst still able. Sam, who visited the house to do a survey and give me a quote, was entirely sensitive to my requests and measured up with great care. He even returned to the house to check out the previously used electric point to ensure its compatability with the agreed Platinum stairlift. I couldn’t have asked for more care. There was absolutely no sales pressure and every aspect of my personal preferences was taken into consideration. The installation of the stairlift was problem free and the installer (afraid I can’t recall his name) was equally diligent and did a wonderful job. He ensured I had full instruction regarding its use before leaving. Today (2 months later) Sam rang me to ask if I would allow him to bring another customer to the house so that they could personally see if their specific needs could be met by personally viewing my stairlift and being able to ‘feel’ how easy it is to use. That is representative of the care this Company takes and, of course, I was delighted to be able to help. Every aspect of Kudos service is excellent and I have no hesitation in highly recommending them.

Excellent advice from John at Kudos on the various options. Our stairs are narrow and we were delighted to find there was a stairlift suitable for our needs without removing part of the doorframe, which other companies had suggested. Appointment with Kudos surveyor followed and once the stairlift was ordered we were regularly kept informed re delivery. On installation day all went smoothly thanks to Troy the engineer. After he had finished installing the stairlift, which took several hours, he explained everything with patience and clarity. We are very pleased with the stairlift and would thoroughly recommend this company.

I’ve now had my stairlift installed for a month. I should have had one a few years ago. It has given me complete independence and confidence to continue to live in my home. After enquiries and being given a quote the lift was installed quickly and the work was done without any disruption. The engineer arrived on time and was very efficient pleasant and polite. Before he left he tested me on the lift several times to ensure I was happy using it and also gave me useful advice.

The man who attended to fit my nans stairlift, was very polite, hard working, thorough and tidy, the job was well done and the outcome of the chair is brilliant!

Professional, friendly and thoughtful personnel. The work was completed to specification in a timely and efficient manner. Highly recommended.

I’m trying to future proof my house and to remain mobile on my stairs for as long as safely possible. Consequently I wanted to retain the wall bar along with installation. This requirement was heard sympathetically and advice appropriately given. I chose this Company because of its consistently excellent reviews and was not disappointed. Everything, from initial contact to installation worked like clockwork, as promised and with great efficiency.

We have a spiral staircase so a stairlift is not straightforward. However Kudos measured up carefully and today fitted the lift. The whole experience has been positive, the lift is quite unobtrusive and works smoothly. I'm very happy with the whole experience.

Kudos reminded me in good time that the first year maintenance was due.They followed up with a phone call tofix a time and we were delighted to see Aaron who was the engineer who installed our stairlift. The service was carried out very efficiently and we are really pleased we chose Kudos who have been very professional in all our dealings and far and away better than their competitors who we saw when we first looked into the need for a stairlift.

Troy came to do the original site visit. He then returned to complete the work by himself. He worked quietly efficiently and just went about the work meticulously. He explained the workings of the stairlift. What to do if there was any problems. A very professional approach and delivered a great product and service.

Having learnt of Kudos through Gem ( 'wheelsnoheels') and realising that I needed a stairlift, I contacted Kudos and John made an appointment, came to our home and explained the options available. Our stairs were then thoroughly assessed and I paid a deposit on 19th February having been sent production drawings , my stairlift was fitted today by Tony. Throughout the whole process I was kept well informed, everyone was very helpful and all went very smoothly; Kudos clearly have a great team and their customer service is truly excellent; having worked in customer services myself, it's great to know that such great standards still exist!

Kudos Stairlifts surveyed our grade II listed property's stairs and determined that it was feasible to install a stairlift (other companies were unable to guarantee that their product would work in our particular setting). We ordered a stairlift based on their survey - and were pleasantly surprised by how quickly the order was fulfilled. Kudos stairlifts installed the stairlift yesterday. Troy and Bogdan arrived promptly. They were utterly professional and organised. This wasn't an easy job but they considered the proper installation every step of the way - to accommodate and protect the fabric of the house itself. We were impressed by their attention to detail and their responsiveness by our requests around the particulars of the installation. They worked efficiently and quietly, and explained things thoroughlyThe job took them longer than usual - a control part was not functioning, so had to be re-installed. They left us absolutely satisfied with their work and understanding how to operate the stairlift. We have confidence in the installation and the available aftercare, should we need it.

Troy, Kudos’ engineer, was charming and totally dedicated to fitting this amazing piece of technology. He was enthusiastic a pleasure to have in our home, and full of bright ideas for making our installation flawless. I am so impressed by my new stairlift and the Kudos team. I have no hesitation in recommending them.

Kudos were recommended by a neighbour and we weren’t disappointed with the service. They were very professional, offering advice about the most suitable stair lift. Once we went ahead with the order we didn’t have to wait long for an installation. The two guys arrived promptly and worked well together to install the chair with efficiency. Once in place, the engineer explained clearly how it worked, its features and how to operate it. I was able to try it out to make sure that I knew how it worked. He explained how we could get aftercare should there be any problem, pointing out simple problems that might occur that could easily be checked before the need for an engineer. Thank you.

Timely, efficient and friendly. Clean and well organised. Troy the installer was brilliant and great at explaining everything to us. All work done on time on budget. What more can one want?

I was very impressed with the standard of care afforded me by this company from initial enquiries to finished installation they were excellent. Would highly recommend this company to anyone considering having a stairlift

Great advice on location and type of lift, rapidly delivered stairlift and well installed by fitter Troy, thanks. Recommended.

Stairlift was installed on 25/05/23. Engineer was polite, listened, throrough and very diligent. The engineer got on with the job without bothering me or needing to be watched. I was able to get on with my office work with very little interaction. The final job was neat and tidy. Overall my entire experience with Kudos has been highly positive from start to finish.

Tony from Kudos stair lift was very helpful from the first time we met him he put my dad at ease Tony was very patient and understanding what my dads needs are . Plus we only waited just over a week from having the survey to Tony fitting the stair lift very clean and professional great job . I would definitely be recommending your services to anyone else that needs a stair lift once again many thanks Tony and job well done 10/10