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Endorsed by Which?
Kudos Stairlifts
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
At Kudos we specialise in in providing solutions that suit our customer’s requirements for their home and making this a reality for them.
Our distinctive approach to offering the best solution for your home has led us to offer a truly versatile stairlift range. Available in a range of technologies, each widely used around the world, we are confident that we can offer you a configuration that will not only fit but is right for you.
Our speciality range and design service also provides solutions for narrow and spiral staircases where others cannot fit.
Security, reliability, and ease of use are the pillars of our design, which are delivered from the components we use and our attention to every single detail. Individual tailor-made projects, that comply with the highest quality and safety standards, allow each lift to feel unique and fit perfectly.
You can rest assured that with Kudos Stairlifts you will benefit from years of experience and dedication providing our customers with a first-class service.
What we do
Disability and mobility
- Stairlift Engineers
- Stairlifts
- Disabled Lifts
More Services
- narrow spiral multi turn stairlifts
- curved
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
353 reviews
Recommended
Recommended
by 99% of customers
Sort by
Very professional workmanship and very pleasant, polite employeex
Customer Service
Quality
Value
I was very impressed with the standard of care afforded me by this company from initial enquiries to finished installation they were excellent. Would highly recommend this company to anyone considering having a stairlift
Customer in Greater London
, work completed
Recommended
Stairlift supply and installation
Customer Service
Quality
Value
Great advice on location and type of lift, rapidly delivered stairlift and well installed by fitter Troy, thanks. Recommended.
Customer in Buckinghamshire
, work completed
Recommended
New stairlift
Customer Service
Quality
Value
New stairlift put in, all the work was done quickly and efficiently. The workman was very unintrusive, respectful and had a pleasant manner.
Which? Trusted Traders Consumer
, work completed
Recommended
Stairlift Installation
Customer Service
Quality
Value
Stairlift was installed on 25/05/23. Engineer was polite, listened, throrough and very diligent. The engineer got on with the job without bothering me or needing to be watched. I was able to get on with my office work with very little interaction. The final job was neat and tidy. Overall my entire experience with Kudos has been highly positive from start to finish.
Customer in Greater London
, work completed
Recommended
Incredible piece of equipment
Customer Service
Quality
Value
Considering the narrow staircase, there's still sufficent room to come up and down the stairs. The gentleman worked very hard to fit it.
Which? Trusted Traders Consumer
, work completed
Recommended
Stair lift
Customer Service
Quality
Value
Tony from Kudos stair lift was very helpful from the first time we met him he put my dad at ease Tony was very patient and understanding what my dads needs are . Plus we only waited just over a week from having the survey to Tony fitting the stair lift very clean and professional great job . I would definitely be recommending your services to anyone else that needs a stair lift once again many thanks Tony and job well done 10/10
Customer in Essex
, work completed
Recommended
Stairlift installation
Customer Service
Quality
Value
My stair lift was installed today. The engineer was on time, courteous, informative and did an excellent job effectively and efficiently. Everything was explained at the right level. The demo was thorough and helpful. I am impressed with the product and the customer service.
Customer in Hampshire
, work completed
Recommended
Outstanding experience from start to finish.
Customer Service
Quality
Value
Having initially contacted Kudos simply to have an alternative quote to another major stairlift company, I quickly decided that they were the better option. Their communication and customer service have been excellent throughout the whole process, and their approach of assigning one specific individual to each customer inspires confidence. The same engineer did the initial visit and quotation, returned to undertake the digital survey, and then again to do the actual installation. Furthermore, he will also be back to undertake any services. As he quite rightly pointed out, it was in his best interests to do the best possible job, because otherwise he would just be creating a problem for himself. Highly recommended.
Steven in Central Bedfordshire
, work completed
Recommended
Very Good
Customer Service
Quality
Value
They said they would be here by 1pm, turned up exactly on time. Very good service. Said would take a fortnight but took just 10 days
Which? Trusted Traders Consumer
, work completed
Recommended
Great attention to the needs of disabled client.
Customer Service
Quality
Value
Quoted and fitted Flo2 stairlift. Lots of attention to the installation details before fitting. Engineer was amazing and fitted the stairlift with adjustments required by user. Professional and friendly. A credit to Kudos. Well recommended by us.
Customer in Essex
, work completed
Recommended
Quality product and service.
Customer Service
Quality
Value
My Mum had her stairlift installed after a consultation visit to measure up and discuss what was needed. The track fits perfectly up the stairs and has been invaluable to her mobility since then. The quality of the installation and product is very good and I would happily recommend Kudos Stairlifts. After-sales service is good and an annual service was arranged and carried out. No negative issues have been experienced throughout.
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Thanks for the prompt time keeping, how corteous they were while doing their job and their workmanship. The only comment I could make, is that they requested the first payment to be in October but the job was only completed in December. I question why did they needed the deposit in October.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Everything was carried out with care and consideration and the job was done very thouroughly.
Which? Trusted Traders Consumer
, work completed
Recommended
First class professionalism, work ethic and delivery
Customer Service
Quality
Value
From start to finish Kudos Stairlifts has been outstanding, from its customer service to installing the finished product. The essential keystone in its business is the wishes of the service user. We were recommended Kudos Stairlifts as they can provide an adaptable stairlift, as my wife is unable to move her legs back. The product has been fantastic and now my wife can travel up and down the stairs. Whereas before she was limited to the downstairs. The engineer was friendly, knowledgeable, immaculate and took time to demonstrate the product with me and more importantly with my wife. The installation of the stairlift was installed well within the lead time quoted and although a considered purchase, it will stand the test of time.
Customer in Greater London
, work completed
Recommended
Thoroughly professional
Customer Service
Quality
Value
Two visits: one to explain the product and then to measure up, the second to fit the device. The same person came on both occasions. The whole process was painless and completely professional. Due to our, apparently. unusual stairs, other stairlift people were unable to help us. However, it was no problem for Kudos. Product fitted our needs completely.
Customer in Cambridgeshire
, work completed
Recommended
Thyssen Stairlift deigned, supplied and installed
Customer Service
Quality
Value
Very efficient and professional operation from the initial enquiry through to site survey, equipment options, design and final installation. Communication was excellent and everyone involved very friendly and helpful. Super company to deal with.
Customer in Surrey
, work completed
Recommended
Kudos FLOW X
Customer Service
Quality
Value
Initially we tried another company who could not cope with the complexity of our staircase. They recommended Kudos. Troy surveyed and installed it. His explanations regarding operating it were clear and reassuring. He left us feeling confident that this would be a liberating experience. I can now go up and downstairs safely without the need to rely on my wife for assistance.
Customer in Berkshire
, work completed
Recommended
Excellent Service from start to finish
Customer Service
Quality
Value
Mum finally agreed that she needed a stair lift. It was a difficult staircase with a full narrow turn and a low bulkhead. Peter from Kudos thoroughly assessed the stairs and whether mum would be able to clear all the turns on a stair lift. The team in the office kept us fully informed about the drawings, the manufacture and shipment of the lift. Peter arrived on time on both the measuring and fitment day. He was extremely courteous, knowledgeable and supportive. The stair lift was fitted quickly, carefully with minimum disruption to the home. Peter explained thoroughly all aspects of the function of the lift and how to use it. His instructions were clear, patient and detailed. As a family we have been very impressed with this company and delighted with the new stair lift. Mum will now be safer in her own home and her independence is retained. Thank you Peter and the Kudos team.
Customer in Northamptonshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had excellent service from this group right from the initial query and installation was exemplary. Extremely clean and tidy.
Which? Trusted Traders Consumer
, work completed
Recommended
Lifesaver
Customer Service
Quality
Value
My husband has severe copd After 3 nights running of my husband having severe breathing difficulties after climbing the stairs, I was on the phone ringing round 3 companies .Comparing them after visits we chose Kudos. I am so glad we did. From start to finish nothing but kindness and expert knowledge. We have 2 bends in the staircase which added to the cost but the result was worth every penny and more. He is on oxygen 15 hours a day, so the freedom the stairs give him is amazing. We had a slight problem a few days later and an engineer was soon out, no questions, just superb service. I suffer with severe vertigo and normally I am stuck either up or downstairs , now we have a stairlift when my husband is looking after me he knows he can get to me quickly, I fall over a lot. If you are thinking of buying a stair lift from Kudos do not hesitate ,
Customer in Hampshire
, work completed
Recommended
A worthwhile purchase.
Customer Service
Quality
Value
I cannot praise too highly the standard of workmanship and the extremely friendly way I was treated by the staff whenever they called me. The stair lift was installed very quickly and without any disturbance and a slight concern they had in the readings of the usage that had to be taken before it was handed over was soon rectified. The lift I ordered is first class and I get up the stairs so easily with the simple controls. It was within my budget and wishes. I find it hard to find the words to describe the excellence of all the staff who had to contact me as I as always left with the feeling that my concern had their total attention. Their concern did not end with the installation as they have continued to contact me since. Kudos standards should be copied by many other companies as the best way to handle customers.
Customer in Surrey
, work completed
Recommended
Installation of stairlift
Customer Service
Quality
Value
Kudos recommended by friend, the survey was carried out on time, although more electrical work was eventually required than advised. Electrician attended as scheduled, installation was as scheduled, and undertaken professionally. The lift has proved beneficial, and to date no problems have arisen. More info on the servicing arrangements in the future would be handy.
Customer in Brighton and Hove
, work completed
Recommended
Second to none
Customer Service
Quality
Value
Very happy with the work, couldn't wish for better. They explained everything and I would highly recommend
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent company to deal with.
Customer Service
Quality
Value
From the initial survey and quote, without any sales pressure, through to the installation, everyone was courteous, helpful, friendly and very professional. We have a turn in our staircase, so the main survey took a couple of hours, because that is how accurately they work. He even measured us. Installation took a while too but was faultless and very tidy. Before he left we were fully briefed on its use. A small problem a few weeks later was quickly resolved by a few helpful phone calls and another engineer visit. We are delighted with both our stairlift and their service. Kudos is thoroughly recommended.
Brian in Buckinghamshire
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Excellent in all categories. In addition, they were polite and friendly without being cloying. Altogether, a first-class service.
Stephen in Greater London
, work completed
Recommended