Kudos Stairlifts

My elderly mother-in-law's Stannah stairlift needed replacing. Kudos arranged to come over and measure up which they did very thoroughly, including measuring her to make sure she would fit OK. We had planned to have several companies come round, but after getting a good price on a Homeglide stairlift, we decided there and then to go ahead with their offer. The job was done on time and professionally, despite the old Stannah being a bit of a monster to dismantle and take out. Very pleased all round with service, price, product and company

I had an Access BDD Flow X curved stairlift installed by Kudos Stairlifts. The experience with Kudos was brilliant from the initial contact through to installation. Laura at Kudos kept me informed at every step of the way and was friendly, professional and helpful throughout. Every question I had was answered knowledgeably without any sales pressure. The Kudos installers, Troy and Alfie, were friendly and professional and the installation was carried out efficiently on the agreed date. The operation of the stairlift was fully explained to me by the installers before they left. I have now had the Flow X for several weeks and the operation of the stairlift has been flawless, due no doubt to both the quality of the Flow X and the expertise of Kudos during the initial surveying and subsequent installation. I have no hesitation in recommending Kudos Stairlifts.

Highly courteous. The team communicate effectively amongst themselves. I was kept informed of progress during the inspection / product review / delivery / installation stages. Work was completed in a very tidy and efficient manner. Strongly recommended.

They arrived very promptly on time. They started work straight away and did not stop until they had finished. Alfred the engineer was very clear with his instructions to me on how to use the stairlift. He was most careful with keeping me safe while working, with distancing and sanitizing. I am most impressed with how both gentlemen would not leave until they both were satisfied that I understood everything about the lift. They both stressed the safety aspects I must use but did not make me feel in anyway a foolish woman. Thank you to all of your team who have been most courteous.

I had more or less seen enough stairlift companies when I was persuaded by James to let them do a survey. I have not regretted it. The survey, quotation and explanation of the features of the lifts were all explained very clearly. In the end, I opted for a Thyssen for my wife. The whole process was efficient and timely. Troy and Alfie arrived on time and carried out the work in the estimated timeframe. Their work was exemplary and they made sure we understood how it all worked before they left. There was minimal disturbance and they left the area clean and tidy. I have no hesitation in recommending this company. They kept me fully informed and were in contact throughout the period leading up to the installation.

I contacted Kudos Stairlifts for some information about a stairlift for my parents. The service from beginning to end was absolutely outstanding. We were informed and updated every step of the way. If anyone was even going to be 5 minutes late for an appointment we received a call. We were kept in the loop every step of the way. After fitting the lift; they would not leave until they were certain that my mother was 100% happy. The lift itself is of fantastic quality and the price was very competitive and good. It is very rare these days to experience such great customer service.

We had an Access Flow 2 stairlift fitted by Kudos about eight weeks ago - ample time to judge its worth. it has been a real success, my disabled wife is delighted with it, and I am very impressed with its engineering. It has two motors: one to drive the rack and pinion movement, the second to manoeuvre the attitude of the chair to match our stair layout. Three members of Kudos staff were involved in the choice, measuring its positioning, and finally the fitting, and all were very knowledgable about their product and very easy to deal with. It begins in the middle of the hall, rises and turns through 180 degrees to move upstairs on the internal banister side of the stairs, turns through another 180 degrees at the top of the stairs and parks on the landing It is truly made to measure and to neatly suit our requirements. I am sorry to be so enthusiastic and glowing about this stairlift but it smart and looks so good that I have no qualms about recommending it. Excellent service from Kudos, and I have a stairlift clearly way ahead of its rivals and undoubtedly value for money.

This was an excellent installation from beginning to end. Kudos stairlifts were recommended by another stairlift company who were unable to fit our staircase. The initial survey was very thorough and the digital survey was carefully and professionally carried out. The installation was achieved without fuss and disruption, and the site was cleaned after installation. A demonstration and tutorial ensured we knew how to use the stairlift safely . We were kept informed of developments throughout the whole process. All personnel,both on the telephone and in the house were very polite, considerate, helpful, friendly and obviously were well trained and knew what they were about. The whole project was well managed and we are delighted with our stairlift.

Everything was done on time, they kept in touch and checked that everything was OK. Neatly and professionally fitted, couldn't ask for better.

I am delighted with my stairlift and the service provided by Kudos. The office staff were unfailingly helpful; the initial site visit was really detailed and informative; the digital survey and ultimately the installation were carried out with great care and consideration and the minimum disruption. I have recommended Kudos to several people already and will not hesitate to do so in future.

Thanks to all the team at Kudos who advised and installed the Flow 2 stairlift for my Mum Excellent communication throughout the process from initial meeting through to final installation Very satisfied with the product and would thoroughly recommend Kudos Stairlifts

We contacted two suppliers and decided that Kudos had the best offering. We opted for the Thyssen Krupps lift. The lift has now been in operation for a couple of weeks and we are absolutely delighted with it. Kudos have been excellent, a particularly good aspect is we had one of their employees, Troy, with us all the way and he was at every home visit. I definitely recommend them.

Having developed an illnes which limited my movement, especially on stairs and finding that moving from a house to a bungalow impossibly expensive, I sought advice on stairlifts. After 2 other tries I found KUDOS from whom i have received excellent, unpressured advice and service. All members of staff have spoken and behaved impeccabley - something not always experienced elsewhere.

Excellent chairlift would highly recommend, Troy who fitted it did an excellent job. First class workmanship.

We are very pleased that Kudos supplied and fitted our stairlift. From the quotation to the completion of the work we have had exceptional service. Their expertise, efficiency and communication have been excellent. The whole team worked in the best professional manner and we really appreciate how well this installation was handled.

Excellent service from friendly and helpful engineer Troy. Demonstrated and explained operation clearly. He even helped move some furniture upstairs before installing the lift. Would recommend to others

From start to finish, excellent service. Salesman was very caring and helpful, explained all options. He didn’t criticise other companies, he just sold his product. The engineer who fitted the stairlift was courteous and explained how to use the lift. He also used social distancing in these difficult times. I must say the other company that visited spent time criticising other companies, when I said we were not going with them they tried to buy us out, stating reasons why we should not go with our choice. That left a bad taste.