Kudos Stairlifts

From the quotation through to the installation of our chosen stairlift we felt confident we would receive excellent service. We have been proved correct in every way. Thank you Kudos and your staff member, Peter.

Needing recently to get a stairlift installed for a relative injured in a fall, I carried out thorough research which led me to Kudos. Their response to my enquiries – professional and devoid of pushy salesmanship – convinced me to order their Flow 2 stairlift as a precision engineered product and the best design for the purpose. The whole process from order and preliminary assessment through to survey and installation was conducted with efficiency and courtesy by all concerned. As the target was to finish the job before the patient’s discharge from hospital, Kudos pulled out all the stops and delivered and installed the lift on time as promised. Their whole team deserves top marks for both product quality and exemplary service.

I am delighted to recommend Kudos Stairlifts and their team. I switched to Kudos following an unsatisfactory experience with renting a [faulty] Acorn stairlift from another company. So i was looking for a totally reliable solution for my 92 family member who lives alone. Kudos installed a crackajack Thyssen Flow 2 on time and on budget - exactly as requested, and they have been attentive and professional throughout the planning and installation process. Even when my elderly family member recently turned off the stairlift by mistake, they quickly identified the problem, reassured her and of course restarted the lift. And James kept me informed throughout the planning process, installation as well as the time when the lift was switched off. Excellent service and I could not recommend Kudos more highly.

When you think of stairlifts, there are two names that come to mind, and Kudos isn't one of them. Shame, because they are absolutely brilliant. I was getting nowhere with the national brand companies, and found Kudos through a Google search. I contacted them and a sales person visited, did a quick survey of the sites and the potential users, and recommended a particular (UK-made) model. We agreed a price. Shortly afterwards, a surveyor came and made really detailed and accurate measurements of the site, and users (weight and leg length come into it). This survey highlighted a problem with my leg length, and the firm suggested a modification to the spec, which we accepted. Kudos placed the order with Platinum Stairlifts, and 3 weeks later a fitter came from the factory and fitted the stairlift single handedly in 5 hours. The whole process took about 5 weeks, and has been smooth and trouble free. Everyone at Kudos and Platinum Stairlifts has been friendly, polite, helpful and very professional. I give them the highest possible ratings. But most importantly, the stairlift has revolutionised my wife's life. She no longer has to crawl up stairs on hands and knees, pausing for breath on the way. And she can take the laundry upstairs, too.

Kudos Mobility Group. The whole process from Sales demonstration,survey and fitting was conducted in friendly and efficient manner. Despite the cost being more than rival companies the product quality and features made it more acceptable and as it has so far proved worthwhile.

From the start of our decision excellent customer service by different members of staff. From the surveyor to the fitter could not have asked for better service. Would recommend kudos 100% and very pleased with chair lift.

I wanted to thank you as a company but especially James Hill who went over and above to support my father with his questions and worries. He always kept my father and myself fully up to date with developments. His manner and professionalism were second to none. Thank you very much.

From the initial visit, followed by the measurement taking, the planning and installation of the chair lift, everyone in the company has been helpful, efficient and totally professional. The schedule of work was met as was the budget. The lift is easy to use and meets all my expectations. I have every confidence about the availability of the after care service because of high quality of the service I have received. I would give Kudos the highest recommendation.

Excellent - from start to finish! Everything done on time The friendly, courteous manner began at the presentation stage and proved efficient all the way to the final installation, impeccably carried out by the engineer Troy Thorp.

From initial survey and quotation to installation first class service. The stair-lift meets our needs and was installed in one day. Installer was a good technician, neat , tidy and informative.

Having reviewed the suppliers of stairlifts I narrowed the list down and chose Kudos. From the visit of the Sales Engineer on a Sunday Morning, through the the measuring and specification process to the actual supplying and installation of the Stairlift I cannot fault any stage. The engineers were on time for the visits to my property, very personable and were able to fully explain the product I purchased in detail. Their workmanship was excellent and very tidy. I was kept fully informed at every stage of the acquisition process and the company and staff acted in a professional manner. I have no hesitation in recommending Kudos for the supply of stairlifts.

Kudos were amazing from start to finish. Everything was explained thoroughly by knowledgeable friendly staff and there were always opportunities to ask questions. They kept in touch during every step of the process from the initial meeting, measuring up, fitting and customer satisfaction and usability. I would highly recommend Kudos to anyone looking for a stairlift.

From the initial contact by telephone through to removal of a previous owned stair lift and installation of a new stairlift, their service has been excellent. Efficient, thoughtful and sympathetic to my needs throughout the whole process, I can thoroughly recommend this company.

Enquired, surveyed, and fitted with one week. Work carried out by a single well mannered operative who completed the work cleaned up after himself and explained the operating and safety features fully. 5* service will recommend to anyone. Thanks for your service.

Kudos stairlift showed professionalism from my initial telephone call. They organised a sales call within a week and a follow up technical survey within 2. Both were extremely polite, and explained everything very clearly. The installation went very smoothly and the training was detailed and easy to understand. Troy was a really nice man. I would definitely recommend this company and their people.

This firm has demonstrated a very professional approach with Sales, Survey, Administration and Installation being of a very high standard. Communication has been excellent and the work has been carried out on the pre-agreed date and with the team previously named (Troy and Tom), they also being very polite, and clean working, with every aspect of the work and use of the installation fully explained to our satisfaction, with no final payment until we were completely happy. Can thoroughly recommend Kudos Stairlifts.