Endorsed by Which?

Kudos Stairlifts

4.9

353 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

At Kudos we specialise in in providing solutions that suit our customer’s requirements for their home and making this a reality for them.
Our distinctive approach to offering the best solution for your home has led us to offer a truly versatile stairlift range. Available in a range of technologies, each widely used around the world, we are confident that we can offer you a configuration that will not only fit but is right for you.
Our speciality range and design service also provides solutions for narrow and spiral staircases where others cannot fit.
Security, reliability, and ease of use are the pillars of our design, which are delivered from the components we use and our attention to every single detail. Individual tailor-made projects, that comply with the highest quality and safety standards, allow each lift to feel unique and fit perfectly.
You can rest assured that with Kudos Stairlifts you will benefit from years of experience and dedication providing our customers with a first-class service.

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts
    • Disabled Lifts
  • More Services

    • narrow spiral multi turn stairlifts
    • curved

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
353 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Most impressed
Customer Service
Quality
Value
Extremely happy, works great. I could expect anything more, very professional confident installer.
John Posted on 01/05/2019 , work completed 01/05/2019
The trader replied (on 18/06/2019)
Thank you John, much appreciated :-) Kind regards, Neil, Client Focus Team
Excellent
Customer Service
Quality
Value
Fantastic service throughout from estimate to fitting - would recommend again.
David, Berkshire Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 18/06/2019)
That's great to hear David, thank you! All the best, Janay - Client Focus Team
Exceptional service
Customer Service
Quality
Value
Troy installed my mother's stairlift very efficiently and was polite and professional and entirely tidy. He gave us a helpful demo and answered all our questions and the stairlift looks very satisfactory indeed. Thank you.
Sophie, Middlesex Posted on 29/03/2019 , work completed 29/03/2019
The trader replied (on 18/06/2019)
Hi Sophie, It's lovely to hear how well it went for you and your mother, I hope the stairlift will give her many more happy years at home! Kind regards, James - Client Focus Manager
First class service
Customer Service
Quality
Value
Had a Flow 2 stair lift fitted today for my Mum. Whole process was excellent from beginning to end. Great product and particularly good communication from office staff and field engineers. Absolutely delighted.
Customer in Oxfordshire Posted on 28/03/2019 , work completed 28/03/2019
The trader replied (on 18/06/2019)
Thank you for the great feedback - always good to hear that all involved here at Team Kudos are delivering the same level of service! All the best, Janay - Client Focus Team
Very Satisfied Customer
Customer Service
Quality
Value
Really pleased with the service overall,Kudos installed a new stair lift and completed the job in half a day!. Steve was excellent they did such a good job an cleaned up after themselves. a great experience overall
William Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 18/06/2019)
Dear William, Thanks for the feedback, always lovely to hear! :-) All the best, Sam - Client Focus Team
Very helpful.
Customer Service
Quality
Value
Very helpful. Everything fine.
Rita, Kent Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 18/06/2019)
Hi Rita, Thanks for your reply - it would be great to hear from you to see what we could have done differently to make your experience a 5 star one! All the best, James - Client Focus Manager
Very Pleased
Customer Service
Quality
Value
Everything from start to finsih was explained clearly, Chris was brillaint, and not at all pushy/ When the team came to fit, they were pleasent, clean and helpful - they left no mess behind. No complaints, everyhting went exactly how you would want it to.
Sheila, Birmingham Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 18/06/2019)
Thank you for your kind words Sheila, great to hear! Kind regards, Sam - Client Focus Team
Very professional and clean and tidy work area.
Customer Service
Quality
Value
Very pleased with the complete system from when we made first contact with Kudos till the day the stair lift was fitted. Good job done by all, Thank you.
Customer in West Sussex Posted on 12/03/2019 , work completed 08/03/2019
The trader replied (on 18/06/2019)
Thank you - very happy to read how pleased you are with your Kudos experience! All the best, Janay - Client Focus Team
Excellent.
Customer Service
Quality
Value
Excellent. Well explained from outset. Fitters polite and thoughtful and helpful, as well as tidy and efficient. Only drawback, 4 weeks with, but this was explained from the start and company kept in touch and stuck to schedule.
Lesley, Warwickshire Posted on 12/03/2019 , work completed 12/03/2019
The trader replied (on 18/06/2019)
Hi Lesley, thanks for the review! It would be great to hear from you to see what we could have done differently to make your experience a 5 star one; I know that with the bespoke rail design chosen the lead time was out of our hands but I am pleased you were kept updated throughout. All the best, James - Client Focus Manager
Extremely satisfied
Customer Service
Quality
Value
We are extremely satisfied with our recently installed stairlift. The work was carried out in a most professional manner in everyway. I.e. Value for money. Promptness and commitment. Cleanliness. Communication and updating.
Eric, Middlesex Posted on 07/03/2019 , work completed 07/03/2019
The trader replied (on 18/06/2019)
Thanks Eric, much appreciated! With thanks, Leah - Client Focus Team
My review
Customer Service
Quality
Value
Installed a stairlift. Good.
James, Oxfordshire Posted on 27/02/2019 , work completed 27/02/2019
The trader replied (on 18/06/2019)
Thank you James, much appreciated! Kind regards, Neil, Client Focus Team
Excellent - lovely fella
Customer Service
Quality
Value
Fitted chairlift. Spot on absolutely brilliant in everything.
Jeanette, East Sussex Posted on 18/02/2019 , work completed 18/02/2019
The trader replied (on 18/06/2019)
Thank you Jeanette, wonderful to hear :-) Kind regards, Sam, Client Focus Team
Professional
Customer Service
Quality
Value
My disabled client needed a stair-lift installed on the advice of her Occupational Therapist. I set out to get three quotes and Kudos Stair-lifts was the last company that quoted. I was immediately impressed with their representative who was clearly thinking 'out of the box'. He made the suggestion to me that we place the stair-lift on the inner side of the stairwell rather than the outer side which would give the carers enough room to walk up or down the stairs alongside our client. He also said that he could install one stair-lift over two floors (basement to first floor) with three 'stations' where the chair could stop whereas the other companies had indicated that this would require two separate stair-lifts and two chairs. This would have meant that we would have to get our client to transfer between the two chairs if she needed to go up or down both floors. Not only that, the actual chair is an excellent design as the arms cross slightly in front of the user for added safety. As our client suffers from epilepsy and can have a seizure at any time, this was an added bonus to the safety harness that is supplied by Kudos. I was extremely impressed with Kudos' work ethic from quote to finish. They followed up every step of the way, kept me fully informed of what would happen and when - and the actual installation was amazingly efficient and stress-free. A very professional company that I would not hesitate to recommend to anyone needing a stair-lift.
Customer in Greater London Posted on 15/02/2019 , work completed 08/02/2019
The trader replied (on 18/06/2019)
Wow, what a wonderful review - thank you! We really enjoyed designing this stairlift to make sure it was suitable for the house, the user and the carers, and are very pleased to hear this! Look forward to speaking with you again when the first annual service is due. Kind regards, Neil - Client Focus Team
Professional
Customer Service
Quality
Value
All staff extremely helpful and professional. I was kept aware at all times of expected time of arrival and even when they had staff difficulties (i.e. double booked) they ensured that someone turned up at the right time and at a date to suit me.
Judith, Leicestershire Posted on 11/02/2019 , work completed 11/02/2019
The trader replied (on 18/06/2019)
Dear Judith, Thanks so much for the kind words and for your understanding when we had to juggle some jobs around due to staff illness! All the best, Neil - Client Focus Team
Pleased with the service.
Customer Service
Quality
Value
I'm very pleased with the service and fitting of the stairlift. Kudos were easy to contact and very helpful. The engineer demonstrated the stairlift and made sure I could use it correctly before leaving.
M E, Northamptonshire Posted on 11/02/2019 , work completed 11/02/2019
The trader replied (on 18/06/2019)
Thank you for your review, we're pleased to hear this! It would be great to hear what we could have done differently to make your experience a 5 start one, we look forward to speaking with you in the future. All the best, Janay (Client Focus Team)
Prompt and professional
Customer Service
Quality
Value
The stairlift was fitted in 3 hours. He was tidy and worked quickly. He gave instruction on the use of the stairlift. He was tidy in his appearance and answered any question we had.
Sylvia, Hampshire Posted on 30/01/2019 , work completed 30/01/2019
Prompt and professional
Customer Service
Quality
Value
Installation of a stairlift. Arrived on time. Work done in time that they said. Cleaned up afterwards. Polite and courteous. Patient as he explained how to use stairlift. We would have no hesitation in recommending this company to others.
Frank, London Posted on 28/01/2019 , work completed 28/01/2019
Recommended
Customer Service
Quality
Value
Fitted a stairlift - no fuss, no bother, on time, very pleasant, professional. Would recommend. Left all neat, clean and tidy.
John, Surrey Posted on 21/01/2019 , work completed 21/01/2019
Polite efficient Service
Customer Service
Quality
Value
Very happy with our stairlift installation. Installation only tool 5 hours and we are very happy with the product and service provided
Customer in Oxfordshire Posted on 16/01/2019 , work completed 16/01/2019
Very polite
Customer Service
Quality
Value
Very polite service from all members of the company. Carried out all work in the most cost effective way.
Patricia, West Sussex Posted on 15/01/2019 , work completed 15/01/2019
Polite
Customer Service
Quality
Value
Repaired stairlift, replaced roller and completed to agreed schedule. Trader polite, worked quietly and efficiently. Assurance of follow up. Completed under warranty.
Joan, Essex Posted on 14/01/2019 , work completed 14/01/2019
Fantastic!
Customer Service
Quality
Value
I spent two days calling a lot of stairlift companies to get an emergency stairlift in for my sister in law. I cannot express my deep concern that so many of them come across like double glazing salesman with gleams in their eye and on the lookout for an elderly vulnerable person to hand over all their money. Kudos did NOT do this. They were brilliant. They were clear about their pricing, clear about the time for surveying and fitting and although they were not quite ready for the rental market went ahead with this for us. Sadly, the lady who this was for died on the morning that the stairlift was going to be fitted. I rang Kudos and they sorted it all out, removed the old stairlift and refunded me all the monies that I had paid the day before. Blooming Brilliant service. I will certainly recommend them to everyone Unlike the majority of the others who apart from coming across a little sharklike, were not actually that knowledgable. Thankyou Kudos, you are the best.
Customer in Devon Posted on 11/01/2019 , work completed 11/01/2019
Very Good Service
Customer Service
Quality
Value
Very good service all round from sale to installation. Ian the sales rep and Troy the installer were both very helpful and efficient. Highly recommended.
Customer in Greater London Posted on 10/01/2019 , work completed 10/01/2019
Excellent service
Customer Service
Quality
Value
We are extremely satisfied with the stair lift we have installed and have received excellent service from initial phone conversations from office to installation & service from engineers. Would definitely recommend Kudos.
Customer in Greater London Posted on 29/12/2018 , work completed 23/11/2018
So professional
Customer Service
Quality
Value
Mark, who came to measure and fix a stairlift in my cottage, was so professional, courteous and explained the workings of the lift, leaving me extremely happy. A lovely man.
Julie, Essex Posted on 20/12/2018 , work completed 20/12/2018