Professional
My disabled client needed a stair-lift installed on the advice of her Occupational Therapist. I set out to get three quotes and Kudos Stair-lifts was the last company that quoted. I was immediately impressed with their representative who was clearly thinking 'out of the box'. He made the suggestion to me that we place the stair-lift on the inner side of the stairwell rather than the outer side which would give the carers enough room to walk up or down the stairs alongside our client. He also said that he could install one stair-lift over two floors (basement to first floor) with three 'stations' where the chair could stop whereas the other companies had indicated that this would require two separate stair-lifts and two chairs. This would have meant that we would have to get our client to transfer between the two chairs if she needed to go up or down both floors. Not only that, the actual chair is an excellent design as the arms cross slightly in front of the user for added safety. As our client suffers from epilepsy and can have a seizure at any time, this was an added bonus to the safety harness that is supplied by Kudos. I was extremely impressed with Kudos' work ethic from quote to finish. They followed up every step of the way, kept me fully informed of what would happen and when - and the actual installation was amazingly efficient and stress-free. A very professional company that I would not hesitate to recommend to anyone needing a stair-lift.
Customer in Greater London
Posted on 15/02/2019
, work completed 08/02/2019
Recommended
Pleased with the service.
I'm very pleased with the service and fitting of the stairlift. Kudos were easy to contact and very helpful. The engineer demonstrated the stairlift and made sure I could use it correctly before leaving.
M E, Northamptonshire
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Professional
All staff extremely helpful and professional. I was kept aware at all times of expected time of arrival and even when they had staff difficulties (i.e. double booked) they ensured that someone turned up at the right time and at a date to suit me.
Judith, Leicestershire
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Prompt and professional
The stairlift was fitted in 3 hours. He was tidy and worked quickly. He gave instruction on the use of the stairlift. He was tidy in his appearance and answered any question we had.
Sylvia, Hampshire
Posted on 30/01/2019
, work completed 30/01/2019
Recommended
Prompt and professional
Installation of a stairlift. Arrived on time. Work done in time that they said. Cleaned up afterwards. Polite and courteous. Patient as he explained how to use stairlift. We would have no hesitation in recommending this company to others.
Frank, London
Posted on 28/01/2019
, work completed 28/01/2019
Recommended
Recommended
Fitted a stairlift - no fuss, no bother, on time, very pleasant, professional. Would recommend. Left all neat, clean and tidy.
John, Surrey
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Polite efficient Service
Very happy with our stairlift installation. Installation only tool 5 hours and we are very happy with the product and service provided
Customer in Oxfordshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Very polite
Very polite service from all members of the company. Carried out all work in the most cost effective way.
Patricia, West Sussex
Posted on 15/01/2019
, work completed 15/01/2019
Recommended
Polite
Repaired stairlift, replaced roller and completed to agreed schedule. Trader polite, worked quietly and efficiently. Assurance of follow up. Completed under warranty.
Joan, Essex
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Fantastic!
I spent two days calling a lot of stairlift companies to get an emergency stairlift in for my sister in law. I cannot express my deep concern that so many of them come across like double glazing salesman with gleams in their eye and on the lookout for an elderly vulnerable person to hand over all their money. Kudos did NOT do this. They were brilliant. They were clear about their pricing, clear about the time for surveying and fitting and although they were not quite ready for the rental market went ahead with this for us. Sadly, the lady who this was for died on the morning that the stairlift was going to be fitted. I rang Kudos and they sorted it all out, removed the old stairlift and refunded me all the monies that I had paid the day before. Blooming Brilliant service. I will certainly recommend them to everyone Unlike the majority of the others who apart from coming across a little sharklike, were not actually that knowledgable. Thankyou Kudos, you are the best.
Customer in Devon
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
Very Good Service
Very good service all round from sale to installation. Ian the sales rep and Troy the installer were both very helpful and efficient. Highly recommended.
Customer in Greater London
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Excellent service
We are extremely satisfied with the stair lift we have installed and have received excellent service from initial phone conversations from office to installation & service from engineers. Would definitely recommend Kudos.
Customer in Greater London
Posted on 29/12/2018
, work completed 23/11/2018
Recommended
So professional
Mark, who came to measure and fix a stairlift in my cottage, was so professional, courteous and explained the workings of the lift, leaving me extremely happy. A lovely man.
Julie, Essex
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Stairlift installation.
Work 1st class, done on schedule. No problems after 5 months use. Both pre-installation & installation. Staff pleasant & helpful. Would recommend.
David, Hampshire
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
First class job
No fuss. Smooth professional job. Excellent result. Well pleased.
David, Buckinghamshire
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Very professional
Great service. Salesman knew exactly how to address the problems I had. There were no annoying phone calls when we were making our decision. Engineers were professional, helpful, respectful and on time - excellent company.
Paula, Hampshire
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
My review
Patient, courteous & thorough
Which? Trusted Traders Consumer
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
Prompt and professional
Excellent service. Lee the fitter was very friendly and courteous. Very good job done.
Roger, West Sussex
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Outstanding from start to finish
We put trust in the independent company Kudos and they delivered 100%. We found them helpful, considerate, good natured, highly competent and efficient from start to finish. The final result was an excellent stairlift (not from the UK) expertly and sensitively installed that completely meets our needs. Bravo Kudos!
Neil, West Midlands
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
I will recommend kudos to anyone
They were fast, professional. The fitter they sent was pleasant, helpful, most efficient and made sure I understood how to use the stair lift. He left after making sure he had left my home very clean and tidy. That is where he was working.
Margaret, Oxfordshire
Posted on 02/10/2018
, work completed 02/10/2018
Recommended
Prompt and professional
Deliver and install Kudos Stairlifts. The work was undertaken by a very competent engineer who was very polite and helpful.
Stuart, Berkshire
Posted on 26/09/2018
, work completed 26/09/2018
Recommended
installation of chair lift
The installation was carried out on time and budget with no unpleasant surprises. From the initial quotation stage to the final installation, the flow of communications was faultless. The workmanship was of the highest standard.
Julie Brown
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Excellent installation
New stairlift for my wife. The only contractor we could get, due to very narrow staircase. The installation was completed, very professionally by an extremely efficient tradesman who was considerate, caring and reliable, a credit to kudos.
Alan, Hampshire
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Prompt
Fitted stairlift according to schedule and budget. Pleasant operator who explained future use very explicably. Aftercare prompt when fault noticed.
Roberta, Middlesex
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Competent, efficient installation
The engineer who installed the stairlift, (Mark Brockwell) was punctual, polite, competent & efficient. He gave clear instructions on how to operate the stairlift to my 89 year old mother and answered her questions with respect. He worked tidily and left no mess. She is delighted with the stairlift and is full of praises for Mark.
SusanL
Posted on 11/09/2018
, work completed 11/09/2018
Recommended