Endorsed by Which?

KW Edge Limited t/a KW Tree Care

4.9

57 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
57 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great Service and Nice Guys
Customer Service
Quality
Value
Harley and his team came and gave an honest assessment on the state of our trees and did a quick and professional job in dealing with them. Highly recommended.
Customer in Essex Posted on 05/07/2024 , work completed 04/07/2024
Professional service
Customer Service
Quality
Value
The whole service was professional throughout. Harley was clear with the possibilities of the job and understood our requirements. On the day Adam and Stewart arrived on time and went over the requirements again to be sure of everything. They were efficient in their work and tidy throughout. We were completely satisfied of the work that was done for us.
Customer in Essex Posted on 22/05/2024 , work completed 15/05/2024
Professional, helpful and good value
Customer Service
Quality
Value
I needed a cherry tree stump removed from a really tight raised bed in my small London garden. I'd been told that the space was too awkward to access and that we'd have to retain the stump or inject poison into it. KW have a handheld grinder made in the USA designed for this problem. Harley was helpful and friendly when he quoted and arranged the job. Stewart was pleasant and polite, arrived on time, did the job quickly and efficiently and tidied up afterwards. They also charged a reasonable rate. All in all I'm very happy with the work. Thanks so much :-)
Customer in Greater London Posted on 13/05/2024 , work completed 10/05/2024
The trader replied (on 16/05/2024)
Thank you so much for your kind words, a pleasure to work for.
Garden Hedge removed
Customer Service
Quality
Value
Excellent service from Harley and his team. Arrived on time. Very polite and professional. Cut down hedge and removed stumps. Cleared up, leaving no mess. Would thoroughly recommend.
Customer in Essex Posted on 22/04/2024 , work completed 11/04/2024
First class service and excellent value.
Customer Service
Quality
Value
Harley responded quickly to our request and attended to complete the survey promptly. He was genial and extremely knowledgeable, and offered advice on what could be achieved. When we accepted the very reasonable quote a date was quickly arranged. The team of three arrived on time, fully briefed on the work required. They were courteous and considerate; taking time to clear our, and our neighbour's garden as work progressed. Everything was left tidy at the end of the first day. They had an emergency to attend the next morning (storm damage) but contacted us first to ensure we were happy. when they arrived they worked steadily through atrocious weather and completed all works in good time. We would happily use them again and would not hesitate in recommending their services.
Customer in Greater London Posted on 25/01/2024 , work completed 23/01/2024
Storm Henk Fallen Tree
Customer Service
Quality
Value
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 05/01/2024
The trader replied (on 11/01/2024)
Thank you for your kind words. Certainly was a tricky one. Thank you for your repeat custom. All the best, Harley, Adam and the team
Really efficient - both the tree work and the admin
Customer Service
Quality
Value
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 28/04/2023)
Thank you for leaving the review. Was great to have the opportunity to work for you the second time and I'm glad you were happy with the service. Until next time, all the best, Harley
Excellent service
Customer Service
Quality
Value
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London Posted on 25/04/2023 , work completed 30/03/2023
The trader replied (on 26/04/2023)
Hi Robert, You were an absolute pleasure to work for, the project was great to be a part of and I thank you greatly in trusting us with what may of seemed like a crazy method on paper.
Professional and efficient
Customer Service
Quality
Value
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire Posted on 24/02/2023 , work completed 21/02/2023
The trader replied (on 27/02/2023)
Thank you very much Paul, it was a pleasure!
Great service, would recommend
Customer Service
Quality
Value
Really happy with the work that Harley and his team have done, cut down a handful of trees in our back garden, ground out some stumps from those trees and some shrubs as well, a couple were done for free. He gave us the best price out of all the quotations I got, they were punctual and left the garden neat and tidy when they were finished.
Customer in Greater London Posted on 17/02/2023 , work completed 16/02/2023