Endorsed by Which?

KW Edge Limited t/a KW Tree Care

4.9

53 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
53 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
First class service and excellent value.
Customer Service
Quality
Value
Harley responded quickly to our request and attended to complete the survey promptly. He was genial and extremely knowledgeable, and offered advice on what could be achieved. When we accepted the very reasonable quote a date was quickly arranged. The team of three arrived on time, fully briefed on the work required. They were courteous and considerate; taking time to clear our, and our neighbour's garden as work progressed. Everything was left tidy at the end of the first day. They had an emergency to attend the next morning (storm damage) but contacted us first to ensure we were happy. when they arrived they worked steadily through atrocious weather and completed all works in good time. We would happily use them again and would not hesitate in recommending their services.
Customer in Greater London Posted on 25/01/2024 , work completed 23/01/2024
Storm Henk Fallen Tree
Customer Service
Quality
Value
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 05/01/2024
The trader replied (on 11/01/2024)
Thank you for your kind words. Certainly was a tricky one. Thank you for your repeat custom. All the best, Harley, Adam and the team
Really efficient - both the tree work and the admin
Customer Service
Quality
Value
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 28/04/2023)
Thank you for leaving the review. Was great to have the opportunity to work for you the second time and I'm glad you were happy with the service. Until next time, all the best, Harley
Excellent service
Customer Service
Quality
Value
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London Posted on 25/04/2023 , work completed 30/03/2023
The trader replied (on 26/04/2023)
Hi Robert, You were an absolute pleasure to work for, the project was great to be a part of and I thank you greatly in trusting us with what may of seemed like a crazy method on paper.
Professional and efficient
Customer Service
Quality
Value
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire Posted on 24/02/2023 , work completed 21/02/2023
The trader replied (on 27/02/2023)
Thank you very much Paul, it was a pleasure!
Great service, would recommend
Customer Service
Quality
Value
Really happy with the work that Harley and his team have done, cut down a handful of trees in our back garden, ground out some stumps from those trees and some shrubs as well, a couple were done for free. He gave us the best price out of all the quotations I got, they were punctual and left the garden neat and tidy when they were finished.
Customer in Greater London Posted on 17/02/2023 , work completed 16/02/2023
Tree surgery at my home
Excellent work and Harley gave expert advice on tree management. The site was left without any branches remaining. The workmen were very courteous and professional. A great service all round.
Customer in Greater London Posted on 27/01/2023 (Reviewer did not use service)
The trader replied (on 31/01/2023)
Thank you for the great review!
FELLING TWO TREES - GRINDING STUMPS - REDUCING HORNBEAM GROUP TO 8-10 FEET
Customer Service
Quality
Value
Harley's team from KW Tree Care were punctual, polite, friendly, hardworking and did everything we requested checking with us regularly for any issues and making sure we were happy with the result. It was a pleasure dealing with them. We will not hesitate to use them again.
Customer in Essex Posted on 17/10/2022 , work completed 17/10/2022
The trader replied (on 18/10/2022)
Thank you so much for the review :)
Excellent Tree Surgeons
Customer Service
Quality
Value
This is the third time we've used KW and each time they've really impressed us with their knowledge, skill and professionalism. We have a large willow tree which needed major work. They arrived on time, did a great job and left the site clean and tidy. They showed consideration by speaking to nearby neighbours who may have been affected by the work. Their communication is clear, prompt & accurate and they are a pleasure to deal with! I highly recommend them.
Customer in Greater London Posted on 02/09/2022 , work completed 01/09/2022
The trader replied (on 07/09/2022)
Thank you so much for the review. We love working for great people!
Fantastic work - great service!
Customer Service
Quality
Value
We are so pleased with the service we received from Harley who ground down a tree stump in our garden. Not only was he professional, efficient and flexible; he has great communication skills and left the garden in a really good state. Harley was also very knowledgeable and helpful in discussing future needs for our trees and advising us on how to maintain them. We would definitely use again and have already recommended him to others!
Customer in Greater London Posted on 20/08/2022 , work completed 19/08/2022
The trader replied (on 24/08/2022)
Thank you so much for taking the time to leave a review, greatly appreciated. You were both lovely to work for.