Endorsed by Which?

KW Edge Limited t/a KW Tree Care

5.0

78 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
78 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, helpful and good value
Customer Service
Quality
Value
I needed a cherry tree stump removed from a really tight raised bed in my small London garden. I'd been told that the space was too awkward to access and that we'd have to retain the stump or inject poison into it. KW have a handheld grinder made in the USA designed for this problem. Harley was helpful and friendly when he quoted and arranged the job. Stewart was pleasant and polite, arrived on time, did the job quickly and efficiently and tidied up afterwards. They also charged a reasonable rate. All in all I'm very happy with the work. Thanks so much :-)
Customer in Greater London Posted on 13/05/2024 , work completed 10/05/2024
The trader replied (on 16/05/2024)
Thank you so much for your kind words, a pleasure to work for.
Garden Hedge removed
Customer Service
Quality
Value
Excellent service from Harley and his team. Arrived on time. Very polite and professional. Cut down hedge and removed stumps. Cleared up, leaving no mess. Would thoroughly recommend.
Customer in Essex Posted on 22/04/2024 , work completed 11/04/2024
First class service and excellent value.
Customer Service
Quality
Value
Harley responded quickly to our request and attended to complete the survey promptly. He was genial and extremely knowledgeable, and offered advice on what could be achieved. When we accepted the very reasonable quote a date was quickly arranged. The team of three arrived on time, fully briefed on the work required. They were courteous and considerate; taking time to clear our, and our neighbour's garden as work progressed. Everything was left tidy at the end of the first day. They had an emergency to attend the next morning (storm damage) but contacted us first to ensure we were happy. when they arrived they worked steadily through atrocious weather and completed all works in good time. We would happily use them again and would not hesitate in recommending their services.
Customer in Greater London Posted on 25/01/2024 , work completed 23/01/2024
Storm Henk Fallen Tree
Customer Service
Quality
Value
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 05/01/2024
The trader replied (on 11/01/2024)
Thank you for your kind words. Certainly was a tricky one. Thank you for your repeat custom. All the best, Harley, Adam and the team
Really efficient - both the tree work and the admin
Customer Service
Quality
Value
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 28/04/2023)
Thank you for leaving the review. Was great to have the opportunity to work for you the second time and I'm glad you were happy with the service. Until next time, all the best, Harley
Excellent service
Customer Service
Quality
Value
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London Posted on 25/04/2023 , work completed 30/03/2023
The trader replied (on 26/04/2023)
Hi Robert, You were an absolute pleasure to work for, the project was great to be a part of and I thank you greatly in trusting us with what may of seemed like a crazy method on paper.
Professional and efficient
Customer Service
Quality
Value
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire Posted on 24/02/2023 , work completed 21/02/2023
The trader replied (on 27/02/2023)
Thank you very much Paul, it was a pleasure!
Great service, would recommend
Customer Service
Quality
Value
Really happy with the work that Harley and his team have done, cut down a handful of trees in our back garden, ground out some stumps from those trees and some shrubs as well, a couple were done for free. He gave us the best price out of all the quotations I got, they were punctual and left the garden neat and tidy when they were finished.
Customer in Greater London Posted on 17/02/2023 , work completed 16/02/2023
Tree surgery at my home
Excellent work and Harley gave expert advice on tree management. The site was left without any branches remaining. The workmen were very courteous and professional. A great service all round.
Customer in Greater London Posted on 27/01/2023 (Reviewer did not use service)
The trader replied (on 31/01/2023)
Thank you for the great review!
FELLING TWO TREES - GRINDING STUMPS - REDUCING HORNBEAM GROUP TO 8-10 FEET
Customer Service
Quality
Value
Harley's team from KW Tree Care were punctual, polite, friendly, hardworking and did everything we requested checking with us regularly for any issues and making sure we were happy with the result. It was a pleasure dealing with them. We will not hesitate to use them again.
Customer in Essex Posted on 17/10/2022 , work completed 17/10/2022
The trader replied (on 18/10/2022)
Thank you so much for the review :)
Excellent Tree Surgeons
Customer Service
Quality
Value
This is the third time we've used KW and each time they've really impressed us with their knowledge, skill and professionalism. We have a large willow tree which needed major work. They arrived on time, did a great job and left the site clean and tidy. They showed consideration by speaking to nearby neighbours who may have been affected by the work. Their communication is clear, prompt & accurate and they are a pleasure to deal with! I highly recommend them.
Customer in Greater London Posted on 02/09/2022 , work completed 01/09/2022
The trader replied (on 07/09/2022)
Thank you so much for the review. We love working for great people!
Fantastic work - great service!
Customer Service
Quality
Value
We are so pleased with the service we received from Harley who ground down a tree stump in our garden. Not only was he professional, efficient and flexible; he has great communication skills and left the garden in a really good state. Harley was also very knowledgeable and helpful in discussing future needs for our trees and advising us on how to maintain them. We would definitely use again and have already recommended him to others!
Customer in Greater London Posted on 20/08/2022 , work completed 19/08/2022
The trader replied (on 24/08/2022)
Thank you so much for taking the time to leave a review, greatly appreciated. You were both lovely to work for.
Highly recommended
Customer Service
Quality
Value
I was incredibly impressed with KW Tree Care from start to finish with regards to grinding down around 12 stumps in our garden. Harley was a delight to deal with at all times, from first enquiry through to him turning up promptly and doing the work. He was very friendly and courteous. He took great care to bring machinery and tools through the house carefully ( we have no side access) and he also came equipped with all the correct safety gear and screens to protect our garden from sawdust flying all over the place! He did an excellent job and tidied up thoroughly. I would not hesitate to recommend KW as a high-quality and reliable tree surgeon. Very happy and competitively priced to boot.
James in Greater London Posted on 14/06/2022 , work completed 14/06/2022
The trader replied (on 15/06/2022)
Thank you !
Removal of very mature birch tree
Customer Service
Quality
Value
Harley visited me to quote. He was very easy to speak to. The quote was not the cheapest, but reasonable. His manner and efficiency replying to me convinced me I could trust his company and I was not disappointed. A large tree with a shed and other trees adjacent was taken down and transported from the back of my garden and out through my front garden with a minimum of fuss and disturbance.
Customer in Hertfordshire Posted on 14/06/2022 , work completed 09/06/2022
The trader replied (on 14/06/2022)
It was great to work for you! Thank you for the review
Good service, reasonable price and friendly
Customer Service
Quality
Value
Choose KW based on a positive recommendation. They did an excellent job removing a large tree and put in a lot of effort to get rid of the stump. Also offered to come back if there were any further large roots found, and wouldn’t charge. Also took the time to answer questions about another tree, and very fairly suggested it wouldn’t be cost effective for me to hire them to do it. Friendly, reliable and hard working, would recommend (and have already recommended).
Richard in Greater London Posted on 15/05/2022 , work completed 09/05/2022
Leylandii removal
Customer Service
Quality
Value
Removed a row of Leylandii from front garden and grinded out the stumps. Really nice team of people. We’re really quick, efficient and did a great job plus very tidy all cleared up! Great service and job!
Customer in Hertfordshire Posted on 29/04/2022 , work completed 28/04/2022
The trader replied (on 29/04/2022)
Thanks a million!
Very Professional
Customer Service
Quality
Value
Found KW Edge online, arranged to send a photo of the work I wanted which was 3 lots of tree stumps ground. Received a quote by email and arranged for the work to be completed today. Kept informed by email and communication was prompt. Quote was given after sending photo's and that was the price I have paid. Time of arrival was 8 - 8.30 and I received a call to let me know they were running a little late and would arrive at around 9am. They arrived at 9 and completed the works. They were extremely professional and competent, I would thoroughly recommend them. Received my invoice this evening and have arranged payment.
Customer in Hertfordshire Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 22/02/2022)
Thank you very much for the kind review. You were a pleasure to do business with. All the best, Harley - KW Tree Care
Efficient Company in all Respects
Customer Service
Quality
Value
I contacted this company by email including photos of a stump I needed grinding out. They replied with a day. After a query on access, they provided a cost for the work. The work was carried out a few days later to cost and the work was carried out efficiently. The surrounding area was left clean.
Customer in Hertfordshire Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 11/02/2022)
Thank you very much for taking the time to leave a review. You were a pleasure to work for
Very large tree removal, complex job
Customer Service
Quality
Value
Tree removal scope of works was clearly communicated and in writing. The team were professional, punctual and informative. We were happy with the service, the work was completed to a high standard and I would highly recommend KW Tree Care.
Customer in Hertfordshire Posted on 08/12/2021 , work completed 27/11/2021
The trader replied (on 08/12/2021)
Thank you so much for the review!
Excellent tree cutting service
Customer Service
Quality
Value
Harley, Adam and the team were brilliant to deal with. Such nice guys & very knowledgeable. The service they provided was excellent & the team were reliable and courteous. And did a fantastic job pruning 4 large trees. Cleared up all the mess afterwards and very reasonably price. Would definitely recommend.
Customer in Greater London Posted on 11/11/2021 , work completed 10/11/2021
The trader replied (on 11/11/2021)
Thank you so much! Adam and Jay said you were a delight to work for. All the best
Excellent work carried our by a very professional team first indicated by home visit and written quote received within six hours.
Customer Service
Quality
Value
The work undertaken included house insurance requirements arising from house subsidence which meant the removal of a three stem ash tree, removal of a hedge and a bush in the neighbouring garden. The non-insurance work included removal of a conifer tree, pollarding of an ash tree and height reduction of a cypress tree. The work was carried out over three days and was highly professional throughout. It required work in one neighbouring garden and waste removal and clean up in both neighbouring gardens. Our neighbours were very pleased with the result of this work. Throughout the work, there was a very professional approach by the company's team who would check with me to ensure that their work was as I required. They also made sure that any work which had an impact on any other garden vegetation was acceptable before proceeding. This work was completed within the agreed schedule and budget in accordance with the quote received. From the first site visit to the completion of the work, the professional standards and quality of the work were first-class.
Customer in Greater London Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
Thank you so much for such a fantastic and detailed review. You were great to work for, we enjoyed everyday that we worked for you and we are so happy you are pleased with the level of service you received. Thanks again, Harley
Excellent service
Customer Service
Quality
Value
The team did a great job and clear up was to a high standard The price was very reasonable for the amount of work the team did to fell trees and to chop up logs so I can put them in my wood burner Highly recommended
Customer in Hertfordshire Posted on 17/09/2021 , work completed 17/09/2021
The trader replied (on 20/09/2021)
Thank for taking the time to leave a review! You were great to work for :)
Quality
Customer Service
Quality
Value
I contacted Harley at KW tree care a few months ago, as I required some branches of a listed tree to be trimmed. KW did everything for me, in requesting permission from local council for work to be carried out. This meant I had no stress to fill out complicated forms. Once permission was granted, the team arrived to proceed with trimming. The team were highly professional, took every branch away, tidied garden immaculately. I was overwhelmed how amazing they were, and highly recommend this company!
Customer in Greater London Posted on 14/08/2021 , work completed 12/08/2021
The trader replied (on 16/08/2021)
Thank you so much for such a brilliant review! Really appreciated, you were great to work for!
Stump removal
Customer Service
Quality
Value
Harley and his colleague KW Edge, attended this morning and managed to remove 3 massive tree stumps from my garden. They were courteous, professional and went beyond what was expected of them to ensure that the job was done to perfection. I’m more than happy to recommend their service to others based on my positive experience today.
Customer in Hertfordshire Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 29/07/2021)
Thank you! It was great to work for you.
Highly Recommended
KW Tree Care felled an enormous ash tree from my garden in a quarter of the time estimated by other providers and at half the cost. Worked efficiently, professionally, and courteously. Left the garden neat and cleared every last twig away. Brilliant!
Customer in Greater London Posted on 27/07/2021 (Reviewer did not use service)
The trader replied (on 29/07/2021)
Thank you so much! Really happy you were pleased with the service, we look forward to working for you again!