Professional, helpful and good value
I needed a cherry tree stump removed from a really tight raised bed in my small London garden. I'd been told that the space was too awkward to access and that we'd have to retain the stump or inject poison into it. KW have a handheld grinder made in the USA designed for this problem. Harley was helpful and friendly when he quoted and arranged the job. Stewart was pleasant and polite, arrived on time, did the job quickly and efficiently and tidied up afterwards. They also charged a reasonable rate. All in all I'm very happy with the work. Thanks so much :-)
Customer in Greater London
Posted on 13/05/2024
, work completed 10/05/2024
Recommended
Garden Hedge removed
Excellent service from Harley and his team. Arrived on time. Very polite and professional. Cut down hedge and removed stumps. Cleared up, leaving no mess. Would thoroughly recommend.
Customer in Essex
Posted on 22/04/2024
, work completed 11/04/2024
Recommended
First class service and excellent value.
Harley responded quickly to our request and attended to complete the survey promptly. He was genial and extremely knowledgeable, and offered advice on what could be achieved. When we accepted the very reasonable quote a date was quickly arranged. The team of three arrived on time, fully briefed on the work required. They were courteous and considerate; taking time to clear our, and our neighbour's garden as work progressed. Everything was left tidy at the end of the first day. They had an emergency to attend the next morning (storm damage) but contacted us first to ensure we were happy. when they arrived they worked steadily through atrocious weather and completed all works in good time. We would happily use them again and would not hesitate in recommending their services.
Customer in Greater London
Posted on 25/01/2024
, work completed 23/01/2024
Recommended
Storm Henk Fallen Tree
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire
Posted on 09/01/2024
, work completed 05/01/2024
Recommended
Really efficient - both the tree work and the admin
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London
Posted on 27/04/2023
, work completed 21/04/2023
Recommended
Excellent service
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London
Posted on 25/04/2023
, work completed 30/03/2023
Recommended
Professional and efficient
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire
Posted on 24/02/2023
, work completed 21/02/2023
Recommended
Great service, would recommend
Really happy with the work that Harley and his team have done, cut down a handful of trees in our back garden, ground out some stumps from those trees and some shrubs as well, a couple were done for free. He gave us the best price out of all the quotations I got, they were punctual and left the garden neat and tidy when they were finished.
Customer in Greater London
Posted on 17/02/2023
, work completed 16/02/2023
Recommended
Tree surgery at my home
Excellent work and Harley gave expert advice on tree management. The site was left without any branches remaining. The workmen were very courteous and professional. A great service all round.
Customer in Greater London
Posted on 27/01/2023
(Reviewer did not use service)
Recommended
FELLING TWO TREES - GRINDING STUMPS - REDUCING HORNBEAM GROUP TO 8-10 FEET
Harley's team from KW Tree Care were punctual, polite, friendly, hardworking and did everything we requested checking with us regularly for any issues and making sure we were happy with the result. It was a pleasure dealing with them. We will not hesitate to use them again.
Customer in Essex
Posted on 17/10/2022
, work completed 17/10/2022
Recommended
Excellent Tree Surgeons
This is the third time we've used KW and each time they've really impressed us with their knowledge, skill and professionalism. We have a large willow tree which needed major work. They arrived on time, did a great job and left the site clean and tidy. They showed consideration by speaking to nearby neighbours who may have been affected by the work. Their communication is clear, prompt & accurate and they are a pleasure to deal with! I highly recommend them.
Customer in Greater London
Posted on 02/09/2022
, work completed 01/09/2022
Recommended
Fantastic work - great service!
We are so pleased with the service we received from Harley who ground down a tree stump in our garden. Not only was he professional, efficient and flexible; he has great communication skills and left the garden in a really good state. Harley was also very knowledgeable and helpful in discussing future needs for our trees and advising us on how to maintain them. We would definitely use again and have already recommended him to others!
Customer in Greater London
Posted on 20/08/2022
, work completed 19/08/2022
Recommended
Highly recommended
I was incredibly impressed with KW Tree Care from start to finish with regards to grinding down around 12 stumps in our garden. Harley was a delight to deal with at all times, from first enquiry through to him turning up promptly and doing the work. He was very friendly and courteous. He took great care to bring machinery and tools through the house carefully ( we have no side access) and he also came equipped with all the correct safety gear and screens to protect our garden from sawdust flying all over the place! He did an excellent job and tidied up thoroughly. I would not hesitate to recommend KW as a high-quality and reliable tree surgeon. Very happy and competitively priced to boot.
James in Greater London
Posted on 14/06/2022
, work completed 14/06/2022
Recommended
Removal of very mature birch tree
Harley visited me to quote. He was very easy to speak to. The quote was not the cheapest, but reasonable. His manner and efficiency replying to me convinced me I could trust his company and I was not disappointed. A large tree with a shed and other trees adjacent was taken down and transported from the back of my garden and out through my front garden with a minimum of fuss and disturbance.
Customer in Hertfordshire
Posted on 14/06/2022
, work completed 09/06/2022
Recommended
Good service, reasonable price and friendly
Choose KW based on a positive recommendation. They did an excellent job removing a large tree and put in a lot of effort to get rid of the stump. Also offered to come back if there were any further large roots found, and wouldn’t charge. Also took the time to answer questions about another tree, and very fairly suggested it wouldn’t be cost effective for me to hire them to do it. Friendly, reliable and hard working, would recommend (and have already recommended).
Richard in Greater London
Posted on 15/05/2022
, work completed 09/05/2022
Recommended
Leylandii removal
Removed a row of Leylandii from front garden and grinded out the stumps. Really nice team of people. We’re really quick, efficient and did a great job plus very tidy all cleared up! Great service and job!
Customer in Hertfordshire
Posted on 29/04/2022
, work completed 28/04/2022
Recommended
Very Professional
Found KW Edge online, arranged to send a photo of the work I wanted which was 3 lots of tree stumps ground. Received a quote by email and arranged for the work to be completed today. Kept informed by email and communication was prompt. Quote was given after sending photo's and that was the price I have paid. Time of arrival was 8 - 8.30 and I received a call to let me know they were running a little late and would arrive at around 9am. They arrived at 9 and completed the works. They were extremely professional and competent, I would thoroughly recommend them. Received my invoice this evening and have arranged payment.
Customer in Hertfordshire
Posted on 21/02/2022
, work completed 21/02/2022
Recommended
Efficient Company in all Respects
I contacted this company by email including photos of a stump I needed grinding out. They replied with a day. After a query on access, they provided a cost for the work. The work was carried out a few days later to cost and the work was carried out efficiently. The surrounding area was left clean.
Customer in Hertfordshire
Posted on 10/02/2022
, work completed 09/02/2022
Recommended
Very large tree removal, complex job
Tree removal scope of works was clearly communicated and in writing. The team were professional, punctual and informative. We were happy with the service, the work was completed to a high standard and I would highly recommend KW Tree Care.
Customer in Hertfordshire
Posted on 08/12/2021
, work completed 27/11/2021
Recommended
Excellent tree cutting service
Harley, Adam and the team were brilliant to deal with. Such nice guys & very knowledgeable. The service they provided was excellent & the team were reliable and courteous. And did a fantastic job pruning 4 large trees. Cleared up all the mess afterwards and very reasonably price. Would definitely recommend.
Customer in Greater London
Posted on 11/11/2021
, work completed 10/11/2021
Recommended
Excellent work carried our by a very professional team first indicated by home visit and written quote received within six hours.
The work undertaken included house insurance requirements arising from house subsidence which meant the removal of a three stem ash tree, removal of a hedge and a bush in the neighbouring garden. The non-insurance work included removal of a conifer tree, pollarding of an ash tree and height reduction of a cypress tree. The work was carried out over three days and was highly professional throughout. It required work in one neighbouring garden and waste removal and clean up in both neighbouring gardens. Our neighbours were very pleased with the result of this work. Throughout the work, there was a very professional approach by the company's team who would check with me to ensure that their work was as I required. They also made sure that any work which had an impact on any other garden vegetation was acceptable before proceeding. This work was completed within the agreed schedule and budget in accordance with the quote received. From the first site visit to the completion of the work, the professional standards and quality of the work were first-class.
Customer in Greater London
Posted on 05/10/2021
, work completed 04/10/2021
Recommended
Excellent service
The team did a great job and clear up was to a high standard The price was very reasonable for the amount of work the team did to fell trees and to chop up logs so I can put them in my wood burner Highly recommended
Customer in Hertfordshire
Posted on 17/09/2021
, work completed 17/09/2021
Recommended
Quality
I contacted Harley at KW tree care a few months ago, as I required some branches of a listed tree to be trimmed. KW did everything for me, in requesting permission from local council for work to be carried out. This meant I had no stress to fill out complicated forms. Once permission was granted, the team arrived to proceed with trimming. The team were highly professional, took every branch away, tidied garden immaculately. I was overwhelmed how amazing they were, and highly recommend this company!
Customer in Greater London
Posted on 14/08/2021
, work completed 12/08/2021
Recommended
Stump removal
Harley and his colleague KW Edge, attended this morning and managed to remove 3 massive tree stumps from my garden. They were courteous, professional and went beyond what was expected of them to ensure that the job was done to perfection. I’m more than happy to recommend their service to others based on my positive experience today.
Customer in Hertfordshire
Posted on 29/07/2021
, work completed 29/07/2021
Recommended
Highly Recommended
KW Tree Care felled an enormous ash tree from my garden in a quarter of the time estimated by other providers and at half the cost. Worked efficiently, professionally, and courteously. Left the garden neat and cleared every last twig away. Brilliant!
Customer in Greater London
Posted on 27/07/2021
(Reviewer did not use service)
Recommended