Endorsed by Which?

KW Edge Limited t/a KW Tree Care

5.0

73 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Garden Hedge removed
Customer Service
Quality
Value
Excellent service from Harley and his team. Arrived on time. Very polite and professional. Cut down hedge and removed stumps. Cleared up, leaving no mess. Would thoroughly recommend.
Customer in Essex Posted on 22/04/2024 , work completed 11/04/2024
Fantastic service delivered with care
Customer Service
Quality
Value
From the first call to the work undertaken was fantastic. They were totally friendly and professional throughout and the communication was exceptional. All delivered according to timelines. The team who did the work arrived on time and were courteous, friendly and helpful. The work was undertaken to perfection and they went and above and beyond to ensure my garden was left better than when they arrived. I would thoroughly recommend KW Tree Care to anyone.
Customer in Greater London Posted on 26/11/2025 , work completed 25/11/2025
Professional friendly company
Customer Service
Quality
Value
The job was to grind an extra large tree stump below ground level. The team efficiently managed to bring large machine through house with no damage or mess (as no side alley.) They explained everything beforehand and from quote to completion of job there were no glitches. And cost was reasonable. We would highly recommend KW Tree Care.
Customer in Posted on 27/10/2025 , work completed 25/10/2025
Great service
Customer Service
Quality
Value
From the first phone this trader was keen to accommodate my needs. They arrived promptly and in just half an hour the job was done and they'd left the site clean and tidy. I will certainly use these people again.
Customer in Essex Posted on 27/03/2026 , work completed 27/03/2026
Professional, polite, and personal.
Customer Service
Quality
Value
I contacted KW Tree Care for the removal of a few old tree stumps in our overgrown garden prior to landscaping. From the outset, Harley was professional, polite, and prompt with his responses to my emails, and booking in a date. On the day of the work, Harley called as I had inadvertently given him the wrong address, and when he arrived started work in miserable, wet weather. He worked hard despite the weather, and still found time to be personable and friendly. Harley was not the cheapest quote I received, but I am always keen to support small, local business, and consider the work and service received good value. Cheaper isn't always the way to go. Couldn't recommend more.
Customer in Hertfordshire Posted on 24/06/2020 , work completed 18/06/2020
Problem Conifer
Customer Service
Quality
Value
Harley and his team carried out a most professional tree removal. From start to finish everything was done efficiently and cleanly. The garden was left neat and tidy. The work was done under budget. They are definitely deserving to be listed as ‘ Trusted Trader ‘ I would highly recommend Harley and his team to carry out any tree surgery.
Norman Lees Posted on 16/07/2020 , work completed 15/07/2020
The trader replied (on 30/07/2020)
Thank you Norman, it was a pleasure.
Professional and thorough service
Customer Service
Quality
Value
Crown reduction, thin, and shape our mature Robinia tree. Prompt, very thorough tidy up, tree looks great, and I’ve no complaints from neighbours. Would certainly use them again.
Customer in Hertfordshire Posted on 10/12/2020 , work completed 09/12/2020
The trader replied (on 10/12/2020)
Thank you very much for the great review!
Quick and efficient.
I used these Tree Surgeons for the first time. The response to my enquiry was quick and I was kept informed at all stages of the process. The work was carried out quickly and efficiently. The tradesmen were helpful and sought my advice on the work they proposed to carry. At the end of the job, they also asked if I was happy with the work.
Paul in Greater London Posted on 19/03/2021 (Reviewer did not use service)
The trader replied (on 22/03/2021)
Thank you Paul! Very much appreciate the feedback.
Trees and shrubs
Customer Service
Quality
Value
Excellent work. The men knew exactly what they were doing and very knowledgeable and polite. The willow and other trees and shrubs look wonderful. Everything was cleaned up and taken away. Emails were answered quickly and we were kept informed. Thank you 😊
Customer in Greater London Posted on 07/01/2021 , work completed 07/01/2021
The trader replied (on 08/01/2021)
Thank you very much for your review. A most lovely way to start 2021!
Excellent service
Customer Service
Quality
Value
The team did a great job and clear up was to a high standard The price was very reasonable for the amount of work the team did to fell trees and to chop up logs so I can put them in my wood burner Highly recommended
Customer in Hertfordshire Posted on 17/09/2021 , work completed 17/09/2021
The trader replied (on 20/09/2021)
Thank for taking the time to leave a review! You were great to work for :)
Very large tree removal, complex job
Customer Service
Quality
Value
Tree removal scope of works was clearly communicated and in writing. The team were professional, punctual and informative. We were happy with the service, the work was completed to a high standard and I would highly recommend KW Tree Care.
Customer in Hertfordshire Posted on 08/12/2021 , work completed 27/11/2021
The trader replied (on 08/12/2021)
Thank you so much for the review!
Fantastic work - great service!
Customer Service
Quality
Value
We are so pleased with the service we received from Harley who ground down a tree stump in our garden. Not only was he professional, efficient and flexible; he has great communication skills and left the garden in a really good state. Harley was also very knowledgeable and helpful in discussing future needs for our trees and advising us on how to maintain them. We would definitely use again and have already recommended him to others!
Customer in Greater London Posted on 20/08/2022 , work completed 19/08/2022
The trader replied (on 24/08/2022)
Thank you so much for taking the time to leave a review, greatly appreciated. You were both lovely to work for.
Excellent Tree Surgeons
Customer Service
Quality
Value
This is the third time we've used KW and each time they've really impressed us with their knowledge, skill and professionalism. We have a large willow tree which needed major work. They arrived on time, did a great job and left the site clean and tidy. They showed consideration by speaking to nearby neighbours who may have been affected by the work. Their communication is clear, prompt & accurate and they are a pleasure to deal with! I highly recommend them.
Customer in Greater London Posted on 02/09/2022 , work completed 01/09/2022
The trader replied (on 07/09/2022)
Thank you so much for the review. We love working for great people!
Stump removal
Customer Service
Quality
Value
Harley and his colleague KW Edge, attended this morning and managed to remove 3 massive tree stumps from my garden. They were courteous, professional and went beyond what was expected of them to ensure that the job was done to perfection. I’m more than happy to recommend their service to others based on my positive experience today.
Customer in Hertfordshire Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 29/07/2021)
Thank you! It was great to work for you.
Really efficient - both the tree work and the admin
Customer Service
Quality
Value
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 28/04/2023)
Thank you for leaving the review. Was great to have the opportunity to work for you the second time and I'm glad you were happy with the service. Until next time, all the best, Harley
Excellent and trustworthy service
Customer Service
Quality
Value
I was needing a good company to clear some trees and reduce others in my parent's garden. There are a lot of cowboys out there, many of whom don’t have insurance or the correct licenses etc. Everything about my experience with KW tree care was good. From initial communication, through quotation and the work being carried out. People turned up when they said, did the work as in the written quote, were friendly and respectful of the property, and mindful of neighbours at all times. The work was carried out safely and the garden left clear and tidy. The invoice was sent promptly and for the amount quoted. I used the which? Trusted Trader to avoid headaches and was not disappointed.
Customer in Hertfordshire Posted on 16/11/2024 , work completed 12/11/2024
Excellent service from Harley and his team
Customer Service
Quality
Value
They removed two very large conifers to make way for new trees to be planted plus pruned a long stretch of overgrown hawthorn trees. I cannot recommend this firm highly enough. Communication was excellent, the quote was very competitive and the team arrived on time as arranged. They were extremely polite, conscientious and professional. At the end they cleared up perfectly. I cannot fault the service and was very impressed about their concern when they found a birds nest containing eggs which they were anxious not to disturb. All in all I have no hesitation in recommending this firm.
Customer in Hertfordshire Posted on 12/09/2024 , work completed 11/09/2024
A very positive experience - highly recommended!
Customer Service
Quality
Value
I was very impressed with Harley and the team at KW Tree Care. They performed a 50% height reduction of several Leylandii and a crown lift/prune of a large Ash. The job was completed thoroughly and efficiently, for a fair price. They also did a great clean-up job. The guys are very friendly and knowledgeable. I would not hesitate to recommend them!
Customer in Greater London Posted on 28/04/2025 , work completed 10/09/2024
Very responsible. Professional and calm
Customer Service
Quality
Value
Harley and his team viewed the tree in advance, thought about options and advised well. When arranging a date they stuck to it and called to remind/confirm. The work wax carefully done, respecting property and gardens. Completely tidied up. Truly 5/5
Customer in Greater London Posted on 22/12/2025 , work completed 16/12/2025
Tree works
Customer Service
Quality
Value
This work was carried promptly and safely on the day agreed. The men were very pleasant and informative. They worked with all the appropriate safety equipment and took great care not to make a mess despite having to take all their equipment and the cuttings in and out through our garage and kitchen. We are very pleased with the results and the standard of work.
Customer in Greater London Posted on 14/05/2020 , work completed 13/05/2020
The trader replied (on 18/05/2020)
Thank you so much for your great review! Really appreciated, it was an absolute pleasure working for you. All the best, Harley
Tree surgery
Customer Service
Quality
Value
I was very pleased with KW Tree Care - they were on time courteous, checked all requirements and demonstrated real professional knowledge and skill. An excellent pruning job across 10 different varieties of tree. They cleaned up thoroughly afterwards and I would have no hesitation to recommend them.
Customer in Greater London Posted on 24/07/2020 , work completed 21/07/2020
The trader replied (on 06/08/2020)
Thank you for taking the time to leave a review. We all thoroughly enjoyed the day working on your lovely trees, it was a pleasure.
Great Work, Great Price
Customer Service
Quality
Value
I am really pleased with the work carried out. Removed a large conifer & pine tree. Harley was great, professional & polite throughout. All debris removed and area tidied up. Would highly recommend Harley and his team. Thank you so much.
Sally in Hertfordshire Posted on 02/11/2020 , work completed 02/11/2020
The trader replied (on 16/11/2020)
Thank you very much Sally
Quality
Customer Service
Quality
Value
I contacted Harley at KW tree care a few months ago, as I required some branches of a listed tree to be trimmed. KW did everything for me, in requesting permission from local council for work to be carried out. This meant I had no stress to fill out complicated forms. Once permission was granted, the team arrived to proceed with trimming. The team were highly professional, took every branch away, tidied garden immaculately. I was overwhelmed how amazing they were, and highly recommend this company!
Customer in Greater London Posted on 14/08/2021 , work completed 12/08/2021
The trader replied (on 16/08/2021)
Thank you so much for such a brilliant review! Really appreciated, you were great to work for!
Leylandii removal
Customer Service
Quality
Value
Removed a row of Leylandii from front garden and grinded out the stumps. Really nice team of people. We’re really quick, efficient and did a great job plus very tidy all cleared up! Great service and job!
Customer in Hertfordshire Posted on 29/04/2022 , work completed 28/04/2022
The trader replied (on 29/04/2022)
Thanks a million!
Assessment reference
Customer Service
Quality
Value
They removed hedges, trees and shrubs including stump grinding to leave me with a clear space for a driveway. All areas were left free of debris and I was kept informed of all actions they were going to take.
Sunlover1976 Posted on 05/03/2020 , work completed 05/03/2020