Endorsed by Which?

KW Edge Limited t/a KW Tree Care

5.0

73 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fruit tree pruning
Customer Service
Quality
Value
KW Tree Care did thinning and crown reduction on two large fruit trees in our garden. Throughout the whole process, from quotation to completing the work and invoicing, they were punctual, friendly, helpful and completely professional. The work was carried out quickly and to a high standard, and no debris was left behind. Although they were not the cheapest quote we had for the job, we chose them because of their obvious expertise and high level of professionalism.
Customer in Hertfordshire Posted on 24/06/2021 , work completed 23/06/2021
Storm Henk Fallen Tree
Customer Service
Quality
Value
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 05/01/2024
The trader replied (on 11/01/2024)
Thank you for your kind words. Certainly was a tricky one. Thank you for your repeat custom. All the best, Harley, Adam and the team
Great result on tree pruning
Customer Service
Quality
Value
The team ensured they understood our requirements and what we wanted to achieve but also offered advice based on their experience before providing a quote. The team arrived promptly on the day agreed and double checked our requirements and the agreed work with us. They pruned a number of trees and tall growing shrubs in our garden including removing dead branches. The team worked hard and in a considered manner being careful where they left branches and put ladders to avoid damage to other parts of the garden. They left the garden very neat and tidy removing all the rubbish.
Customer in Hertfordshire Posted on 05/10/2020 , work completed 02/10/2020
The trader replied (on 16/11/2020)
Thank you for taking the time to leave a great review!
Assessment reference
Customer Service
Quality
Value
Very pleased with the work, clean and efficient, warned me of what they will do and done a great finish.
Posted on 26/02/2020 , work completed 26/02/2020
Assessment reference
Customer Service
Quality
Value
Our old cherry tree was overgrown, congested and interfering with overhead cables. Adam and Harley expertly reduced the crown of the tree by a third, keeping a pleasing shape and opened out the branches. They removed all debris and ensured that our neighbours were equally happy. The tree is thriving. Previously they removed a huge pine tree in our rear garden and ground out three old stumps. They always do an excellent job, are very reliable and pleasant to deal with.
clarks27 Posted on 15/01/2020 , work completed 15/01/2020
Good service, reasonable price and friendly
Customer Service
Quality
Value
Choose KW based on a positive recommendation. They did an excellent job removing a large tree and put in a lot of effort to get rid of the stump. Also offered to come back if there were any further large roots found, and wouldn’t charge. Also took the time to answer questions about another tree, and very fairly suggested it wouldn’t be cost effective for me to hire them to do it. Friendly, reliable and hard working, would recommend (and have already recommended).
Richard in Greater London Posted on 15/05/2022 , work completed 09/05/2022
Professional and efficient
Customer Service
Quality
Value
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire Posted on 24/02/2023 , work completed 21/02/2023
The trader replied (on 27/02/2023)
Thank you very much Paul, it was a pleasure!
Excellent service
Customer Service
Quality
Value
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London Posted on 25/04/2023 , work completed 30/03/2023
The trader replied (on 26/04/2023)
Hi Robert, You were an absolute pleasure to work for, the project was great to be a part of and I thank you greatly in trusting us with what may of seemed like a crazy method on paper.
Expected a good job, and got it.
Customer Service
Quality
Value
We used the KW Tree Care team to remove a huge fern tree in our garden and to remove the stump. They turned up on time, carried out the work very efficiently (and safely!), tidied up perfectly and were at all times polite and prepared to explain what they were doing. Can't ask for more than that!
Customer in Greater London Posted on 04/11/2024 , work completed 01/11/2024
Excellent work by tree surgeons.
Customer Service
Quality
Value
We have just had a mature ash tree cut back by KW tree care as well as clearance of scrub and other small dead trees. The team arrived on time, set to work and achieved a very good result to the level agreed on the ash tree. The team then removed some smaller dead trees as agreed, all of which created considerable debris. This was quickly and efficiently cleared by the team leaving our garden immaculate. The team were at all times pleasant and explained intentions as they went along. We were most impressed by their attitude and will have no hesitation on employing them again nor in reccomending them.
John Posted on 20/11/2020 , work completed 20/11/2020
The trader replied (on 27/11/2020)
Thank you for the review John! It was a pleasure
Extremely profesional tree surgeons.
Customer Service
Quality
Value
This is the first time i have used Harley and the team and they completely exceeded my expectations. They were very well organised and extremely professional. Everyone got on with there task in a military fashion. They were all polite and well mannered. They cleaned and tidied up as they worked and my property was left better than when they arrived. Well done lads a great job.
Customer in Hertfordshire Posted on 23/09/2024 , work completed 19/09/2023
Assessment reference
Customer Service
Quality
Value
We had 2 large tree stumps removed form the back garden. Harley was great! Left no mess, did a great job and was a pleasure to deal with. I would Highly recommend him and his services.
Killick76 Posted on 15/02/2020 , work completed 15/02/2020
Assessment reference
Customer Service
Quality
Value
I had large amount of work completed on a piece of land I own. We had various Willows that needed Pollarding and 2 Ash trees that needed to be pruned in line with the TPO that was placed on all the trees. Very happy with the work which has since been checked by the tree officer and approved. Will certainly use them again in a few years when it needs redoing. Thanks boys.
RH Posted on 10/03/2020 , work completed 10/03/2020
Tree Reduction
Customer Service
Quality
Value
We were required by our insurers to have a sycamore tree reduced by 40% because it is close to our block and caused subsidence. KW team arrived punctually and set about the work in the rain. Each branch was carefully lowered and shredded and work stopped to allow pedestrians to pass by safely. One of the team kindly filled up bags of chips for a neighbour who wanted them and the drive was left beautifully clean. What was special about this team was the way they kept in touch with us by email while we waited for planning permission to come through. They were friendly and highly professional with modern equipment. They advised us on some other trees and we hope to use them again once planning permission is given. Their price was very reasonable compared to the other two quotes and we feel very fortunate to have found them.
Customer in Greater London Posted on 28/10/2020 , work completed 27/10/2020
The trader replied (on 16/11/2020)
Absolutely my favourite review of 2020! Thank you so much, glad we could be of assistance.
Great people, great price, great service and did a superb job of trimming nine trees in a small garden with limited access
Customer Service
Quality
Value
Out of the three companies I approached to trim nine unruly trees that I am very particular about, KW Tree Care was the company that inspired the most confidence and trust. They were competitively priced, but my main concern was quality of workmanship and I was not disappointed. They were forthright, honest, caring, ethical and did a fantastic job that was on time and on budget. They are true professionals and I highly recommend them.
Customer in Greater London Posted on 07/07/2020 , work completed 26/06/2020
Great Service
Customer Service
Quality
Value
Work carried out as specified on quote. Friendly team, arrived on time, tree pruned so now we can enjoy some sun as our Mimosa tree had blocked the sun shining into our garden. All branches and leaves cleared away. Thanks.
Mary in Greater London Posted on 22/04/2021 , work completed 21/04/2021
Fantastic work. Highly recommended!
Customer Service
Quality
Value
Harley and his team did exceptional work. They turned up exactly when they said and did a fantastic job of felling a large tree (that sadly had to go) and then grinding the stump. They were friendly, knowledgeable, efficient and cleared away all the mess. It's as if they've never been -- only the tree has gone! I particularly like that they replace every tree they remove with two new trees elsewhere. KW Treecare are highly recommended!
Stewart in Greater London Posted on 02/07/2021 , work completed 29/06/2021
The trader replied (on 02/07/2021)
Thank you very much for your kind comments and for taking the time to write them. It was a pleasure to work for you and your family
Highly Recommended
KW Tree Care felled an enormous ash tree from my garden in a quarter of the time estimated by other providers and at half the cost. Worked efficiently, professionally, and courteously. Left the garden neat and cleared every last twig away. Brilliant!
Customer in Greater London Posted on 27/07/2021 (Reviewer did not use service)
The trader replied (on 29/07/2021)
Thank you so much! Really happy you were pleased with the service, we look forward to working for you again!
Excellent work carried our by a very professional team first indicated by home visit and written quote received within six hours.
Customer Service
Quality
Value
The work undertaken included house insurance requirements arising from house subsidence which meant the removal of a three stem ash tree, removal of a hedge and a bush in the neighbouring garden. The non-insurance work included removal of a conifer tree, pollarding of an ash tree and height reduction of a cypress tree. The work was carried out over three days and was highly professional throughout. It required work in one neighbouring garden and waste removal and clean up in both neighbouring gardens. Our neighbours were very pleased with the result of this work. Throughout the work, there was a very professional approach by the company's team who would check with me to ensure that their work was as I required. They also made sure that any work which had an impact on any other garden vegetation was acceptable before proceeding. This work was completed within the agreed schedule and budget in accordance with the quote received. From the first site visit to the completion of the work, the professional standards and quality of the work were first-class.
Customer in Greater London Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
Thank you so much for such a fantastic and detailed review. You were great to work for, we enjoyed everyday that we worked for you and we are so happy you are pleased with the level of service you received. Thanks again, Harley
Efficient Company in all Respects
Customer Service
Quality
Value
I contacted this company by email including photos of a stump I needed grinding out. They replied with a day. After a query on access, they provided a cost for the work. The work was carried out a few days later to cost and the work was carried out efficiently. The surrounding area was left clean.
Customer in Hertfordshire Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 11/02/2022)
Thank you very much for taking the time to leave a review. You were a pleasure to work for
Removal of very mature birch tree
Customer Service
Quality
Value
Harley visited me to quote. He was very easy to speak to. The quote was not the cheapest, but reasonable. His manner and efficiency replying to me convinced me I could trust his company and I was not disappointed. A large tree with a shed and other trees adjacent was taken down and transported from the back of my garden and out through my front garden with a minimum of fuss and disturbance.
Customer in Hertfordshire Posted on 14/06/2022 , work completed 09/06/2022
The trader replied (on 14/06/2022)
It was great to work for you! Thank you for the review
FELLING TWO TREES - GRINDING STUMPS - REDUCING HORNBEAM GROUP TO 8-10 FEET
Customer Service
Quality
Value
Harley's team from KW Tree Care were punctual, polite, friendly, hardworking and did everything we requested checking with us regularly for any issues and making sure we were happy with the result. It was a pleasure dealing with them. We will not hesitate to use them again.
Customer in Essex Posted on 17/10/2022 , work completed 17/10/2022
The trader replied (on 18/10/2022)
Thank you so much for the review :)
Professional, helpful and good value
Customer Service
Quality
Value
I needed a cherry tree stump removed from a really tight raised bed in my small London garden. I'd been told that the space was too awkward to access and that we'd have to retain the stump or inject poison into it. KW have a handheld grinder made in the USA designed for this problem. Harley was helpful and friendly when he quoted and arranged the job. Stewart was pleasant and polite, arrived on time, did the job quickly and efficiently and tidied up afterwards. They also charged a reasonable rate. All in all I'm very happy with the work. Thanks so much :-)
Customer in Greater London Posted on 13/05/2024 , work completed 10/05/2024
The trader replied (on 16/05/2024)
Thank you so much for your kind words, a pleasure to work for.
Professional service
Customer Service
Quality
Value
The whole service was professional throughout. Harley was clear with the possibilities of the job and understood our requirements. On the day Adam and Stewart arrived on time and went over the requirements again to be sure of everything. They were efficient in their work and tidy throughout. We were completely satisfied of the work that was done for us.
Customer in Essex Posted on 22/05/2024 , work completed 15/05/2024
Great service
Customer Service
Quality
Value
From the first phone this trader was keen to accommodate my needs. They arrived promptly and in just half an hour the job was done and they'd left the site clean and tidy. I will certainly use these people again.
Customer in Essex Posted on 27/03/2026 , work completed 27/03/2026