Endorsed by Which?

KW Edge Limited t/a KW Tree Care

4.9

62 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at KW Tree Care we pride ourselves on three main qualities:

Safety
Within tree care this is our biggest priority for our workforce, customers and members of the public. To this end we ensure work is carried out by fully qualified and experienced arborists. We make sure no job is rushed and all risks are assessed and control measures put in place.

Quality
In all aspects of our work we strive for the highest possible standard. We will never sacrifice the finished product for neither time nor financial gain and hope to always leave the customer satisfied with the work carried out.

Professionalism
From initial contact right through to completion we like to keep the customer informed every step of the way. We make sure we answer any and all queries. We encourage our customers to ask any questions and raise any concerns no matter how trivial they believe it to be.
Regardless of the size every job is important to us and we won’t compromise one for another.

Stump grinding, Tree planting

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • tree felling
    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent and trustworthy service
Customer Service
Quality
Value
I was needing a good company to clear some trees and reduce others in my parent's garden. There are a lot of cowboys out there, many of whom don’t have insurance or the correct licenses etc. Everything about my experience with KW tree care was good. From initial communication, through quotation and the work being carried out. People turned up when they said, did the work as in the written quote, were friendly and respectful of the property, and mindful of neighbours at all times. The work was carried out safely and the garden left clear and tidy. The invoice was sent promptly and for the amount quoted. I used the which? Trusted Trader to avoid headaches and was not disappointed.
Customer in Hertfordshire Posted on 16/11/2024 , work completed 12/11/2024
Expected a good job, and got it.
Customer Service
Quality
Value
We used the KW Tree Care team to remove a huge fern tree in our garden and to remove the stump. They turned up on time, carried out the work very efficiently (and safely!), tidied up perfectly and were at all times polite and prepared to explain what they were doing. Can't ask for more than that!
Customer in Greater London Posted on 04/11/2024 , work completed 01/11/2024
Excellent service
Customer Service
Quality
Value
Really happy with the service provided by KW Tree Care. Excellent communication with Harley from the outset in regard to the quote (which was very competitive) and arranging a date to carry out the work. Stewart and Mark who carried out the work were friendly yet professional and did a great job pruning our tree. They were happy to provide advice/guidance where needed and double-checked before chopping some larger branches off that were deadwood. They left everything very tidy afterward. Would highly recommend!
Customer in Essex Posted on 21/10/2024 , work completed 21/10/2024
Extremely profesional tree surgeons.
Customer Service
Quality
Value
This is the first time i have used Harley and the team and they completely exceeded my expectations. They were very well organised and extremely professional. Everyone got on with there task in a military fashion. They were all polite and well mannered. They cleaned and tidied up as they worked and my property was left better than when they arrived. Well done lads a great job.
Customer in Hertfordshire Posted on 23/09/2024 , work completed 19/09/2023
Excellent service from Harley and his team
Customer Service
Quality
Value
They removed two very large conifers to make way for new trees to be planted plus pruned a long stretch of overgrown hawthorn trees. I cannot recommend this firm highly enough. Communication was excellent, the quote was very competitive and the team arrived on time as arranged. They were extremely polite, conscientious and professional. At the end they cleared up perfectly. I cannot fault the service and was very impressed about their concern when they found a birds nest containing eggs which they were anxious not to disturb. All in all I have no hesitation in recommending this firm.
Customer in Hertfordshire Posted on 12/09/2024 , work completed 11/09/2024
Great Service and Nice Guys
Customer Service
Quality
Value
Harley and his team came and gave an honest assessment on the state of our trees and did a quick and professional job in dealing with them. Highly recommended.
Customer in Essex Posted on 05/07/2024 , work completed 04/07/2024
Professional service
Customer Service
Quality
Value
The whole service was professional throughout. Harley was clear with the possibilities of the job and understood our requirements. On the day Adam and Stewart arrived on time and went over the requirements again to be sure of everything. They were efficient in their work and tidy throughout. We were completely satisfied of the work that was done for us.
Customer in Essex Posted on 22/05/2024 , work completed 15/05/2024
Professional, helpful and good value
Customer Service
Quality
Value
I needed a cherry tree stump removed from a really tight raised bed in my small London garden. I'd been told that the space was too awkward to access and that we'd have to retain the stump or inject poison into it. KW have a handheld grinder made in the USA designed for this problem. Harley was helpful and friendly when he quoted and arranged the job. Stewart was pleasant and polite, arrived on time, did the job quickly and efficiently and tidied up afterwards. They also charged a reasonable rate. All in all I'm very happy with the work. Thanks so much :-)
Customer in Greater London Posted on 13/05/2024 , work completed 10/05/2024
The trader replied (on 16/05/2024)
Thank you so much for your kind words, a pleasure to work for.
Garden Hedge removed
Customer Service
Quality
Value
Excellent service from Harley and his team. Arrived on time. Very polite and professional. Cut down hedge and removed stumps. Cleared up, leaving no mess. Would thoroughly recommend.
Customer in Essex Posted on 22/04/2024 , work completed 11/04/2024
First class service and excellent value.
Customer Service
Quality
Value
Harley responded quickly to our request and attended to complete the survey promptly. He was genial and extremely knowledgeable, and offered advice on what could be achieved. When we accepted the very reasonable quote a date was quickly arranged. The team of three arrived on time, fully briefed on the work required. They were courteous and considerate; taking time to clear our, and our neighbour's garden as work progressed. Everything was left tidy at the end of the first day. They had an emergency to attend the next morning (storm damage) but contacted us first to ensure we were happy. when they arrived they worked steadily through atrocious weather and completed all works in good time. We would happily use them again and would not hesitate in recommending their services.
Customer in Greater London Posted on 25/01/2024 , work completed 23/01/2024
Storm Henk Fallen Tree
Customer Service
Quality
Value
OUTSTANDING. Massive tree fall and much damage. Day after reporting, Adam and clearance on site for a difficult 3 day job. Have now used 3 times and very satisfied. Always on time, do what they say and leave job good and tidy. I do not hesitate to recommend them.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 05/01/2024
The trader replied (on 11/01/2024)
Thank you for your kind words. Certainly was a tricky one. Thank you for your repeat custom. All the best, Harley, Adam and the team
Really efficient - both the tree work and the admin
Customer Service
Quality
Value
Harley visited really quickly after being asked for a quote which he sent through the same day. He has liaised with the insurers too - really helpful. The work was carried out without delay in a considerate and tidy manner and follow up paperwork with insurers also dealt with efficiently. Highly recommended.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 28/04/2023)
Thank you for leaving the review. Was great to have the opportunity to work for you the second time and I'm glad you were happy with the service. Until next time, all the best, Harley
Excellent service
Customer Service
Quality
Value
We have four very large trees in a garden with some problems of access. At the first review, Harley Waite advised that one tree should be felled. The method used required the hire of a 28 tonne truck with a grapple saw and crane. This proved to be highly efficient in safe and rapid felling. The other trees were trimmed carefully, again using the most modern equipment. All the members of the team were courteous and considerate throughout the three days of the project. The project was delivered to the agreed price, which represented value for money, and on schedule. Altogether the service provided was first class and I would recommend this company without reservation.
Robert in Greater London Posted on 25/04/2023 , work completed 30/03/2023
The trader replied (on 26/04/2023)
Hi Robert, You were an absolute pleasure to work for, the project was great to be a part of and I thank you greatly in trusting us with what may of seemed like a crazy method on paper.
Professional and efficient
Customer Service
Quality
Value
I contacted Harley as a result of searching Which? Trusted Traders. I was looking for a quote to have a tree cut down; every aspect of the subsequent work was carried out by him and his team in the most professional and helpful manner. I would fully recommend KW Tree Care as being an excellent team of skilled tradesmen.
Paul in Hertfordshire Posted on 24/02/2023 , work completed 21/02/2023
The trader replied (on 27/02/2023)
Thank you very much Paul, it was a pleasure!
Great service, would recommend
Customer Service
Quality
Value
Really happy with the work that Harley and his team have done, cut down a handful of trees in our back garden, ground out some stumps from those trees and some shrubs as well, a couple were done for free. He gave us the best price out of all the quotations I got, they were punctual and left the garden neat and tidy when they were finished.
Customer in Greater London Posted on 17/02/2023 , work completed 16/02/2023
Tree surgery at my home
Excellent work and Harley gave expert advice on tree management. The site was left without any branches remaining. The workmen were very courteous and professional. A great service all round.
Customer in Greater London Posted on 27/01/2023 (Reviewer did not use service)
The trader replied (on 31/01/2023)
Thank you for the great review!
FELLING TWO TREES - GRINDING STUMPS - REDUCING HORNBEAM GROUP TO 8-10 FEET
Customer Service
Quality
Value
Harley's team from KW Tree Care were punctual, polite, friendly, hardworking and did everything we requested checking with us regularly for any issues and making sure we were happy with the result. It was a pleasure dealing with them. We will not hesitate to use them again.
Customer in Essex Posted on 17/10/2022 , work completed 17/10/2022
The trader replied (on 18/10/2022)
Thank you so much for the review :)
Excellent Tree Surgeons
Customer Service
Quality
Value
This is the third time we've used KW and each time they've really impressed us with their knowledge, skill and professionalism. We have a large willow tree which needed major work. They arrived on time, did a great job and left the site clean and tidy. They showed consideration by speaking to nearby neighbours who may have been affected by the work. Their communication is clear, prompt & accurate and they are a pleasure to deal with! I highly recommend them.
Customer in Greater London Posted on 02/09/2022 , work completed 01/09/2022
The trader replied (on 07/09/2022)
Thank you so much for the review. We love working for great people!
Fantastic work - great service!
Customer Service
Quality
Value
We are so pleased with the service we received from Harley who ground down a tree stump in our garden. Not only was he professional, efficient and flexible; he has great communication skills and left the garden in a really good state. Harley was also very knowledgeable and helpful in discussing future needs for our trees and advising us on how to maintain them. We would definitely use again and have already recommended him to others!
Customer in Greater London Posted on 20/08/2022 , work completed 19/08/2022
The trader replied (on 24/08/2022)
Thank you so much for taking the time to leave a review, greatly appreciated. You were both lovely to work for.
Highly recommended
Customer Service
Quality
Value
I was incredibly impressed with KW Tree Care from start to finish with regards to grinding down around 12 stumps in our garden. Harley was a delight to deal with at all times, from first enquiry through to him turning up promptly and doing the work. He was very friendly and courteous. He took great care to bring machinery and tools through the house carefully ( we have no side access) and he also came equipped with all the correct safety gear and screens to protect our garden from sawdust flying all over the place! He did an excellent job and tidied up thoroughly. I would not hesitate to recommend KW as a high-quality and reliable tree surgeon. Very happy and competitively priced to boot.
James in Greater London Posted on 14/06/2022 , work completed 14/06/2022
The trader replied (on 15/06/2022)
Thank you !
Removal of very mature birch tree
Customer Service
Quality
Value
Harley visited me to quote. He was very easy to speak to. The quote was not the cheapest, but reasonable. His manner and efficiency replying to me convinced me I could trust his company and I was not disappointed. A large tree with a shed and other trees adjacent was taken down and transported from the back of my garden and out through my front garden with a minimum of fuss and disturbance.
Customer in Hertfordshire Posted on 14/06/2022 , work completed 09/06/2022
The trader replied (on 14/06/2022)
It was great to work for you! Thank you for the review
Good service, reasonable price and friendly
Customer Service
Quality
Value
Choose KW based on a positive recommendation. They did an excellent job removing a large tree and put in a lot of effort to get rid of the stump. Also offered to come back if there were any further large roots found, and wouldn’t charge. Also took the time to answer questions about another tree, and very fairly suggested it wouldn’t be cost effective for me to hire them to do it. Friendly, reliable and hard working, would recommend (and have already recommended).
Richard in Greater London Posted on 15/05/2022 , work completed 09/05/2022
Leylandii removal
Customer Service
Quality
Value
Removed a row of Leylandii from front garden and grinded out the stumps. Really nice team of people. We’re really quick, efficient and did a great job plus very tidy all cleared up! Great service and job!
Customer in Hertfordshire Posted on 29/04/2022 , work completed 28/04/2022
The trader replied (on 29/04/2022)
Thanks a million!
Very Professional
Customer Service
Quality
Value
Found KW Edge online, arranged to send a photo of the work I wanted which was 3 lots of tree stumps ground. Received a quote by email and arranged for the work to be completed today. Kept informed by email and communication was prompt. Quote was given after sending photo's and that was the price I have paid. Time of arrival was 8 - 8.30 and I received a call to let me know they were running a little late and would arrive at around 9am. They arrived at 9 and completed the works. They were extremely professional and competent, I would thoroughly recommend them. Received my invoice this evening and have arranged payment.
Customer in Hertfordshire Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 22/02/2022)
Thank you very much for the kind review. You were a pleasure to do business with. All the best, Harley - KW Tree Care
Efficient Company in all Respects
Customer Service
Quality
Value
I contacted this company by email including photos of a stump I needed grinding out. They replied with a day. After a query on access, they provided a cost for the work. The work was carried out a few days later to cost and the work was carried out efficiently. The surrounding area was left clean.
Customer in Hertfordshire Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 11/02/2022)
Thank you very much for taking the time to leave a review. You were a pleasure to work for
Very large tree removal, complex job
Customer Service
Quality
Value
Tree removal scope of works was clearly communicated and in writing. The team were professional, punctual and informative. We were happy with the service, the work was completed to a high standard and I would highly recommend KW Tree Care.
Customer in Hertfordshire Posted on 08/12/2021 , work completed 27/11/2021
The trader replied (on 08/12/2021)
Thank you so much for the review!
Excellent tree cutting service
Customer Service
Quality
Value
Harley, Adam and the team were brilliant to deal with. Such nice guys & very knowledgeable. The service they provided was excellent & the team were reliable and courteous. And did a fantastic job pruning 4 large trees. Cleared up all the mess afterwards and very reasonably price. Would definitely recommend.
Customer in Greater London Posted on 11/11/2021 , work completed 10/11/2021
The trader replied (on 11/11/2021)
Thank you so much! Adam and Jay said you were a delight to work for. All the best
Excellent work carried our by a very professional team first indicated by home visit and written quote received within six hours.
Customer Service
Quality
Value
The work undertaken included house insurance requirements arising from house subsidence which meant the removal of a three stem ash tree, removal of a hedge and a bush in the neighbouring garden. The non-insurance work included removal of a conifer tree, pollarding of an ash tree and height reduction of a cypress tree. The work was carried out over three days and was highly professional throughout. It required work in one neighbouring garden and waste removal and clean up in both neighbouring gardens. Our neighbours were very pleased with the result of this work. Throughout the work, there was a very professional approach by the company's team who would check with me to ensure that their work was as I required. They also made sure that any work which had an impact on any other garden vegetation was acceptable before proceeding. This work was completed within the agreed schedule and budget in accordance with the quote received. From the first site visit to the completion of the work, the professional standards and quality of the work were first-class.
Customer in Greater London Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
Thank you so much for such a fantastic and detailed review. You were great to work for, we enjoyed everyday that we worked for you and we are so happy you are pleased with the level of service you received. Thanks again, Harley
Excellent service
Customer Service
Quality
Value
The team did a great job and clear up was to a high standard The price was very reasonable for the amount of work the team did to fell trees and to chop up logs so I can put them in my wood burner Highly recommended
Customer in Hertfordshire Posted on 17/09/2021 , work completed 17/09/2021
The trader replied (on 20/09/2021)
Thank for taking the time to leave a review! You were great to work for :)
Quality
Customer Service
Quality
Value
I contacted Harley at KW tree care a few months ago, as I required some branches of a listed tree to be trimmed. KW did everything for me, in requesting permission from local council for work to be carried out. This meant I had no stress to fill out complicated forms. Once permission was granted, the team arrived to proceed with trimming. The team were highly professional, took every branch away, tidied garden immaculately. I was overwhelmed how amazing they were, and highly recommend this company!
Customer in Greater London Posted on 14/08/2021 , work completed 12/08/2021
The trader replied (on 16/08/2021)
Thank you so much for such a brilliant review! Really appreciated, you were great to work for!
Stump removal
Customer Service
Quality
Value
Harley and his colleague KW Edge, attended this morning and managed to remove 3 massive tree stumps from my garden. They were courteous, professional and went beyond what was expected of them to ensure that the job was done to perfection. I’m more than happy to recommend their service to others based on my positive experience today.
Customer in Hertfordshire Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 29/07/2021)
Thank you! It was great to work for you.
Highly Recommended
KW Tree Care felled an enormous ash tree from my garden in a quarter of the time estimated by other providers and at half the cost. Worked efficiently, professionally, and courteously. Left the garden neat and cleared every last twig away. Brilliant!
Customer in Greater London Posted on 27/07/2021 (Reviewer did not use service)
The trader replied (on 29/07/2021)
Thank you so much! Really happy you were pleased with the service, we look forward to working for you again!
Fantastic work. Highly recommended!
Customer Service
Quality
Value
Harley and his team did exceptional work. They turned up exactly when they said and did a fantastic job of felling a large tree (that sadly had to go) and then grinding the stump. They were friendly, knowledgeable, efficient and cleared away all the mess. It's as if they've never been -- only the tree has gone! I particularly like that they replace every tree they remove with two new trees elsewhere. KW Treecare are highly recommended!
Stewart in Greater London Posted on 02/07/2021 , work completed 29/06/2021
The trader replied (on 02/07/2021)
Thank you very much for your kind comments and for taking the time to write them. It was a pleasure to work for you and your family
Fantastic Service
Customer Service
Quality
Value
We have just used KW Tree Care for a 2nd time and this team really are the dream team! Great work, fantastic communication, A great after clean-up (after pollarding of 2 huge oak trees), very polite team.
Customer in Hertfordshire Posted on 24/06/2021 , work completed 18/06/2021
Fruit tree pruning
Customer Service
Quality
Value
KW Tree Care did thinning and crown reduction on two large fruit trees in our garden. Throughout the whole process, from quotation to completing the work and invoicing, they were punctual, friendly, helpful and completely professional. The work was carried out quickly and to a high standard, and no debris was left behind. Although they were not the cheapest quote we had for the job, we chose them because of their obvious expertise and high level of professionalism.
Customer in Hertfordshire Posted on 24/06/2021 , work completed 23/06/2021
Professional and competitively priced
Customer Service
Quality
Value
Excellent job done Harley, Adam and their team. Competitively priced quote to reduce height and trim back a group of cypress trees. Job done to high satisfaction, professional and friendly service, and cleaned up perfectly afterwards. Highly recommended.
Paddy in Hertfordshire Posted on 06/05/2021 , work completed 05/05/2021
Pruning of Large Sycamore
Customer Service
Quality
Value
Arrived at the time and date agreed. Excellent work very professional. Everything done exactly as I asked. Cleared up and tidied afterwards. Communication was excellent and helpful. Very very satisfied. I would highly recommend their services.
Liz in Greater London Posted on 05/05/2021 , work completed 05/05/2021
Great Service
Customer Service
Quality
Value
Work carried out as specified on quote. Friendly team, arrived on time, tree pruned so now we can enjoy some sun as our Mimosa tree had blocked the sun shining into our garden. All branches and leaves cleared away. Thanks.
Mary in Greater London Posted on 22/04/2021 , work completed 21/04/2021
Quick and efficient.
I used these Tree Surgeons for the first time. The response to my enquiry was quick and I was kept informed at all stages of the process. The work was carried out quickly and efficiently. The tradesmen were helpful and sought my advice on the work they proposed to carry. At the end of the job, they also asked if I was happy with the work.
Paul in Greater London Posted on 19/03/2021 (Reviewer did not use service)
The trader replied (on 22/03/2021)
Thank you Paul! Very much appreciate the feedback.
What an amazing team
Customer Service
Quality
Value
Professional young team. Starting from the initial meeting to arriving on time. They were professional, conscientious and have completed an amazing job. They gave great advice on tree care and my neighbour commented on how tidy they left the area after. Very thankful for their service. Would definitely recommend and use it again.
Customer in Hertfordshire Posted on 14/03/2021 , work completed 13/03/2021
The trader replied (on 15/03/2021)
Thank you so much for the great review! You were both an absolute pleasure to work for. I hope you enjoy your new found sun light!
Tree felling
Customer Service
Quality
Value
I was very pleased with the service.Polite speedy and efficient and very reasonable rates Impressed with the fact that they came out in the snow
Ian in Greater London Posted on 09/02/2021 , work completed 09/02/2021
The trader replied (on 10/02/2021)
Thank you Ian, I appreciate you taking the time to leave us a review. All the best, Harley
Trees and shrubs
Customer Service
Quality
Value
Excellent work. The men knew exactly what they were doing and very knowledgeable and polite. The willow and other trees and shrubs look wonderful. Everything was cleaned up and taken away. Emails were answered quickly and we were kept informed. Thank you 😊
Customer in Greater London Posted on 07/01/2021 , work completed 07/01/2021
The trader replied (on 08/01/2021)
Thank you very much for your review. A most lovely way to start 2021!
Professional and thorough service
Customer Service
Quality
Value
Crown reduction, thin, and shape our mature Robinia tree. Prompt, very thorough tidy up, tree looks great, and I’ve no complaints from neighbours. Would certainly use them again.
Customer in Hertfordshire Posted on 10/12/2020 , work completed 09/12/2020
The trader replied (on 10/12/2020)
Thank you very much for the great review!
Excellent work by tree surgeons.
Customer Service
Quality
Value
We have just had a mature ash tree cut back by KW tree care as well as clearance of scrub and other small dead trees. The team arrived on time, set to work and achieved a very good result to the level agreed on the ash tree. The team then removed some smaller dead trees as agreed, all of which created considerable debris. This was quickly and efficiently cleared by the team leaving our garden immaculate. The team were at all times pleasant and explained intentions as they went along. We were most impressed by their attitude and will have no hesitation on employing them again nor in reccomending them.
John Posted on 20/11/2020 , work completed 20/11/2020
The trader replied (on 27/11/2020)
Thank you for the review John! It was a pleasure
Highly recommended
Customer Service
Quality
Value
Harley and his team did a fantastic job of cutting back a very large conifer tree. They were very punctual, professional and friendly. We were very happy with the price and service we received. The are very knowledgeable, and left everything really tidy, even sweeping the leaves away in our front garden! We wouldn’t hesitate to use them again and cannot recommend them enough.
Karen and John Posted on 19/11/2020 , work completed 18/11/2020
The trader replied (on 27/11/2020)
Thank you Karen! Very kind words
Great Work, Great Price
Customer Service
Quality
Value
I am really pleased with the work carried out. Removed a large conifer & pine tree. Harley was great, professional & polite throughout. All debris removed and area tidied up. Would highly recommend Harley and his team. Thank you so much.
Sally in Hertfordshire Posted on 02/11/2020 , work completed 02/11/2020
The trader replied (on 16/11/2020)
Thank you very much Sally
Tree Reduction
Customer Service
Quality
Value
We were required by our insurers to have a sycamore tree reduced by 40% because it is close to our block and caused subsidence. KW team arrived punctually and set about the work in the rain. Each branch was carefully lowered and shredded and work stopped to allow pedestrians to pass by safely. One of the team kindly filled up bags of chips for a neighbour who wanted them and the drive was left beautifully clean. What was special about this team was the way they kept in touch with us by email while we waited for planning permission to come through. They were friendly and highly professional with modern equipment. They advised us on some other trees and we hope to use them again once planning permission is given. Their price was very reasonable compared to the other two quotes and we feel very fortunate to have found them.
Customer in Greater London Posted on 28/10/2020 , work completed 27/10/2020
The trader replied (on 16/11/2020)
Absolutely my favourite review of 2020! Thank you so much, glad we could be of assistance.
Great result on tree pruning
Customer Service
Quality
Value
The team ensured they understood our requirements and what we wanted to achieve but also offered advice based on their experience before providing a quote. The team arrived promptly on the day agreed and double checked our requirements and the agreed work with us. They pruned a number of trees and tall growing shrubs in our garden including removing dead branches. The team worked hard and in a considered manner being careful where they left branches and put ladders to avoid damage to other parts of the garden. They left the garden very neat and tidy removing all the rubbish.
Customer in Hertfordshire Posted on 05/10/2020 , work completed 02/10/2020
The trader replied (on 16/11/2020)
Thank you for taking the time to leave a great review!
Excellent service - highly recommend
Customer Service
Quality
Value
Everything about KW Tree Care's service was fantastic. We were really impressed by them from the way the initial telephone enquiry & emails were handled by Harley through to the to the tree work completed by Adam and Jay - they were all excellent. Adam and Jay reduced and pruned a Robinia and thinned and shaped an overgrown Acer and both trees look great now. They were happy to provide advice too. Even the dog loved them (especially Jay!) We will definitely use them again.
Customer in Greater London Posted on 30/08/2020 , work completed 25/08/2020
Tree surgery
Customer Service
Quality
Value
I was very pleased with KW Tree Care - they were on time courteous, checked all requirements and demonstrated real professional knowledge and skill. An excellent pruning job across 10 different varieties of tree. They cleaned up thoroughly afterwards and I would have no hesitation to recommend them.
Customer in Greater London Posted on 24/07/2020 , work completed 21/07/2020
The trader replied (on 06/08/2020)
Thank you for taking the time to leave a review. We all thoroughly enjoyed the day working on your lovely trees, it was a pleasure.
Excellent Tree Surgeons
Customer Service
Quality
Value
Harley from KW Tree Care gave a very prompt response to my request for a quote for cutting back a Maple tree and removing ivy from a wall which he then followed up with a site visit. After the visit, on the same day, I received a very reasonable quote. Once I had confirmed that wished to proceed with the work, Harley made arrangements for planning permission from the local council. Once permission was granted, on the same day, Harley contacted me to make an appointment for the work to be carried out. The work was carried out professionally, efficiently and quickly. All the branches and ivy were taken away and the garden was left clean and tidy. These guys know their stuff! I would really recommend them.
Customer in Hertfordshire Posted on 20/07/2020 , work completed 20/07/2020
The trader replied (on 30/07/2020)
Thank you very much for taking the time for such a kind and detailed review. It was great working for you.
Problem Conifer
Customer Service
Quality
Value
Harley and his team carried out a most professional tree removal. From start to finish everything was done efficiently and cleanly. The garden was left neat and tidy. The work was done under budget. They are definitely deserving to be listed as ‘ Trusted Trader ‘ I would highly recommend Harley and his team to carry out any tree surgery.
Norman Lees Posted on 16/07/2020 , work completed 15/07/2020
The trader replied (on 30/07/2020)
Thank you Norman, it was a pleasure.
Great people, great price, great service and did a superb job of trimming nine trees in a small garden with limited access
Customer Service
Quality
Value
Out of the three companies I approached to trim nine unruly trees that I am very particular about, KW Tree Care was the company that inspired the most confidence and trust. They were competitively priced, but my main concern was quality of workmanship and I was not disappointed. They were forthright, honest, caring, ethical and did a fantastic job that was on time and on budget. They are true professionals and I highly recommend them.
Customer in Greater London Posted on 07/07/2020 , work completed 26/06/2020
Great people, great service and a great price
Customer Service
Quality
Value
Out of the 3-companies I asked to quote for trimming seven trees, KW was the company that impressed me most with their open honest approach and a fair price. The work they carried out was excellent, they were helpful, obliging and clearly cared for the trees. Many years ago I worked as a tree surgeon and have never seen better workmanship. They were on schedule, on budget and a pleasure to work with, I cannot recommend them highly enough.
Customer in Greater London Posted on 29/06/2020 , work completed 26/06/2020
The trader replied (on 08/07/2020)
Thank you for your kind words. You were an absolute pleasure to work for, truly refreshing to work for someone who cares about trees as much as we do. All the best.
Professional, polite, and personal.
Customer Service
Quality
Value
I contacted KW Tree Care for the removal of a few old tree stumps in our overgrown garden prior to landscaping. From the outset, Harley was professional, polite, and prompt with his responses to my emails, and booking in a date. On the day of the work, Harley called as I had inadvertently given him the wrong address, and when he arrived started work in miserable, wet weather. He worked hard despite the weather, and still found time to be personable and friendly. Harley was not the cheapest quote I received, but I am always keen to support small, local business, and consider the work and service received good value. Cheaper isn't always the way to go. Couldn't recommend more.
Customer in Hertfordshire Posted on 24/06/2020 , work completed 18/06/2020
Tree works
This work was carried out to my exact expectations. The communication prior to the work was prompt and concise. The work was carried out by professional and courteous people. Two trees were completely remodelled perfectly and after the work, the place was left spotless. Professional, thorough and prompt. A great job, everything you want when dealing with a business.
Janet in Hertfordshire Posted on 18/06/2020 (Reviewer did not use service)
The trader replied (on 28/06/2020)
Thank you for taking the time to leave us a lovely review Janet. All the best.
Superb tree work, complex large job, friendly, trustworthy, professional.
Customer Service
Quality
Value
I just had a large job, a hard pollarding of two old weeping willows with significant fungus and rot draping over 5 suburban gardens. Job entailed rigging and the volume of wood extensive. Harley and team were just brilliant - I could see it was more than just the average job - but they tackled it superbly, and are wonderful to deal with (answer emails, phones, etc), price was on point too, whereas in this trade I find there are wild fluctuations in pricing. Most highly recommended on every count - use them without worry.
Customer in Greater London Posted on 06/06/2020 , work completed 06/06/2020
The trader replied (on 08/07/2020)
My absolute favourite review to date! Really appreciate the time you have taken to write such a detailed review. All the best.
Ancient Yew Tree
Customer Service
Quality
Value
KW Tree Care came to look at a 500-year-old Yew tree that is a feature within our garden, which as of late has not been looking to well. We were impressed with the knowledge and approach which was proposed to help rejuvenate this beautiful tree. The work was carried out in a highly professional manner and executed just how they had explained to us. Needless to say, we are incredibly happy with the work that was completed by KW Tree Care and look forward to enjoying the tree in our garden for many more years to come.
Customer in Hertfordshire Posted on 31/05/2020 , work completed 16/05/2020
Large tree removal
Customer Service
Quality
Value
KW Tree Care quoted for our tree removal online Based on the Photos we provided. After careful consideration we asked them to come and check if the quote can be confirmed live. Harley from KW Tree Care cam and confirmed the quote. The company came on the agreed day very punctually. Their work was very clean and fast. Though, a provision of two days was set for the tree removal, KW Tree Care managed to complete the removal and thorough clean up afterwards within six hours. Nothing was left behind and no damages to anything in the garden. No payment has been requested Before the works were completed and satisfaction with the result confirmed. The price was very fair and we liked that the company recycles all possible parts of the tree. Also, taking into account that we are still in lockdown, all KW Tree Care workers ensured appropriate social distance. I would strongly recommend their services and would use them again by myself should the need arise.
Customer in Greater London Posted on 29/05/2020 , work completed 28/05/2020
The trader replied (on 01/06/2020)
What a lovely review! You have really made my day, thank you so much. BW, Harley and Adam
Very knowledgeable
Customer Service
Quality
Value
KW Tree Care arrived exactly on time for the quote and explained in great detail what they recommend for my Robinia and Silver Birch tree. I happily accepted their quote and was more than happy with the end result. The clean up was great, hard to tell they were ever there! They were a bit more expensive than the other quote I received but was worth every penny. I’ll certainly have them back in a few years.
Customer in Essex Posted on 22/05/2020 , work completed 18/05/2020
The trader replied (on 28/05/2020)
Thank you very much for you kind review. The trees looked great! Look forward to seeing you again in a few years.
Tree works
Customer Service
Quality
Value
This work was carried promptly and safely on the day agreed. The men were very pleasant and informative. They worked with all the appropriate safety equipment and took great care not to make a mess despite having to take all their equipment and the cuttings in and out through our garage and kitchen. We are very pleased with the results and the standard of work.
Customer in Greater London Posted on 14/05/2020 , work completed 13/05/2020
The trader replied (on 18/05/2020)
Thank you so much for your great review! Really appreciated, it was an absolute pleasure working for you. All the best, Harley
Assessment reference
Customer Service
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Value
I had large amount of work completed on a piece of land I own. We had various Willows that needed Pollarding and 2 Ash trees that needed to be pruned in line with the TPO that was placed on all the trees. Very happy with the work which has since been checked by the tree officer and approved. Will certainly use them again in a few years when it needs redoing. Thanks boys.
RH Posted on 10/03/2020 , work completed 10/03/2020
Assessment reference
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They removed hedges, trees and shrubs including stump grinding to leave me with a clear space for a driveway. All areas were left free of debris and I was kept informed of all actions they were going to take.
Sunlover1976 Posted on 05/03/2020 , work completed 05/03/2020
Assessment reference
Customer Service
Quality
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Very pleased with the work, clean and efficient, warned me of what they will do and done a great finish.
Posted on 26/02/2020 , work completed 26/02/2020
Assessment reference
Customer Service
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Value
We had 2 large tree stumps removed form the back garden. Harley was great! Left no mess, did a great job and was a pleasure to deal with. I would Highly recommend him and his services.
Killick76 Posted on 15/02/2020 , work completed 15/02/2020
Assessment reference
Customer Service
Quality
Value
Our old cherry tree was overgrown, congested and interfering with overhead cables. Adam and Harley expertly reduced the crown of the tree by a third, keeping a pleasing shape and opened out the branches. They removed all debris and ensured that our neighbours were equally happy. The tree is thriving. Previously they removed a huge pine tree in our rear garden and ground out three old stumps. They always do an excellent job, are very reliable and pleasant to deal with.
clarks27 Posted on 15/01/2020 , work completed 15/01/2020